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The anatomy of dissatisfaction in small-scale restaurants: Insights from online narratives 对小型餐馆不满的剖析：来自网络叙事的见解
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-10-12 DOI: 10.1002/fcsr.70073
Kartal Doğukan Çiki, Erhan Nuh Öztürk
{"title":"The anatomy of dissatisfaction in small-scale restaurants: Insights from online narratives","authors":"Kartal Doğukan Çiki,&nbsp;Erhan Nuh Öztürk","doi":"10.1002/fcsr.70073","DOIUrl":"https://doi.org/10.1002/fcsr.70073","url":null,"abstract":"<p>This study aims to identify the components of customer dissatisfaction in small-scale restaurants by analyzing low-rated (1- to 3-star) online customer reviews. A total of 664 low-rated reviews collected from four small-scale restaurants were analyzed using content analysis. Following Braun and Clarke's six-step procedure, open coding was conducted to identify recurring meaning units, which were subsequently grouped into higher-order categories and conceptualized into broader themes. The findings reveal that customer dissatisfaction clusters around five main themes: service delivery and staff behavior, food quality and product performance, pricing practices and perceived value incongruity, operational processes—waiting experience, physical environment and experiential atmosphere.</p>","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 2","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149177247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cultural reflections on sustainability: Interactions between families and a green toy house 可持续发展的文化反思：家庭与绿色玩具屋之间的互动
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-08-19 DOI: 10.1002/fcsr.70072
İlayda Soyupak
{"title":"Cultural reflections on sustainability: Interactions between families and a green toy house","authors":"İlayda Soyupak","doi":"10.1002/fcsr.70072","DOIUrl":"https://doi.org/10.1002/fcsr.70072","url":null,"abstract":"<p>This study explores how a sustainable toy house fosters sustainability culture within family contexts. Using netnographic analysis of 363 Amazon reviews on Hape “All Seasons Kids Wooden Dollhouse,” it investigates how parents and caregivers interpret product values, while children act as indirect but influential participants. Findings reveal that natural materials hold emotional and ecological significance for families, play encourages intergenerational value transfer, users integrate the toy with popular items to support inclusive play, gifting practices embed ethical narratives, and family discussions reflect both appreciation and skepticism toward eco-branding, highlighting tensions in sustainable consumption.</p>","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148784328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Editorial note Volume 55, Issue 1 编辑说明，第55卷，第1期
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-08-17 DOI: 10.1002/fcsr.70071
Mari L. Borr
{"title":"Editorial note Volume 55, Issue 1","authors":"Mari L. Borr","doi":"10.1002/fcsr.70071","DOIUrl":"https://doi.org/10.1002/fcsr.70071","url":null,"abstract":"","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148784331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The 10 most viewed FCSRJ articles on Wiley Online Library during 2025 2025年Wiley在线图书馆阅读量最高的10篇FCSRJ文章
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-08-17 DOI: 10.1002/fcsr.70070
Mari Borr
{"title":"The 10 most viewed FCSRJ articles on Wiley Online Library during 2025","authors":"Mari Borr","doi":"10.1002/fcsr.70070","DOIUrl":"https://doi.org/10.1002/fcsr.70070","url":null,"abstract":"","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148784332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ESG communications by sustainable sports brands to prospective employees in consumer-facing positions 可持续运动品牌向面向消费者职位的潜在员工进行ESG沟通
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-08-14 DOI: 10.1002/fcsr.70067
Min Jung Kim, Niloufar Moshiri, Hyo Jung (Julie) Chang
{"title":"ESG communications by sustainable sports brands to prospective employees in consumer-facing positions","authors":"Min Jung Kim,&nbsp;Niloufar Moshiri,&nbsp;Hyo Jung (Julie) Chang","doi":"10.1002/fcsr.70067","DOIUrl":"https://doi.org/10.1002/fcsr.70067","url":null,"abstract":"<p>This study examines how sustainable sports brands strategically communicate their environmental, social, and governance (ESG) values to prospective employees, particularly those in retail positions who have the most direct contact with consumers. This study analyzed career and job opening pages from eight sustainability-leading sports brands listed on the Business of Fashion Sustainability Index. The study employed a big data and text mining approach. The findings reveal that career pages primarily emphasize professional growth, well-being, inclusive culture, and purpose-driven work. In contrast, job opening pages focus on relational transparency, inclusivity, and operational excellence.</p>","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148753694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of gender on self-assessed health knowledge in home economics 性别对家政学自评健康知识的影响
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-08-11 DOI: 10.1002/fcsr.70069
Sidse Schoubye Andersen, Ingrid Laukeland Djupegot
{"title":"The impact of gender on self-assessed health knowledge in home economics","authors":"Sidse Schoubye Andersen,&nbsp;Ingrid Laukeland Djupegot","doi":"10.1002/fcsr.70069","DOIUrl":"https://doi.org/10.1002/fcsr.70069","url":null,"abstract":"<p>Studies show gender differences in children's self-assessment with boys often overestimating their academic knowledge and girls tending to underestimate theirs. This study examines whether this pattern holds in home economics, a highly feminized subject. We use a questionnaire among 9th graders (<i>n</i> = 265) that measures self-assessment and objective knowledge within health promotion. Results show that both genders overestimate their knowledge; however, the misestimation is more pronounced among girls with low objective knowledge. Boys with similarly low knowledge are more accurate in their assessments. This suggests that overestimation is not limited to boys; it may vary depending on the subject.</p>","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/fcsr.70069","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148753361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
“Survival at a better cost”: Evaluation of a nonprofit market using photovoice “以更好的成本生存”：利用photovoice对非营利市场的评估
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-07-26 DOI: 10.1002/fcsr.70068
Rachel L. Vollmer, Abbi Taylor, Teresa Drake
{"title":"“Survival at a better cost”: Evaluation of a nonprofit market using photovoice","authors":"Rachel L. Vollmer,&nbsp;Abbi Taylor,&nbsp;Teresa Drake","doi":"10.1002/fcsr.70068","DOIUrl":"https://doi.org/10.1002/fcsr.70068","url":null,"abstract":"<p>Nonprofit food stores offer foods at a low cost to those who live in low-access areas, but evaluations of such interventions are scarce. The purpose of this qualitative, phenomenological study utilizing photovoice was to evaluate how a nonprofit market impacted individuals' lives. Participants (<i>n</i> = 11) took photographs over 1 week after completing a photovoice training session and chose 3 photographs for a one-on-one interview. Content analysis was utilized. While the low-cost fruits and vegetables were meaningful to participants, the nonprofit market had wide reaching effects including family closeness, a sense of community, and hope for the future.</p>","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148615794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cross-cultural aspects of tourism and hospitality: A services marketing and management perspective ( 2nd edition) By Erdogan Koc, London: Routledge. 2025. pp. 416. £35.99 (paperback), ISBN: 978-1-03-298899-3; £124.00 (hardback), ISBN: 978-1-03-298900-6; £35.99 (ebook), ISBN: 978-1-00-360126-5 旅游和酒店的跨文化方面：服务营销和管理的角度（第二版）由埃尔多安Koc，伦敦：劳特利奇。2025。416页。35.99英镑（平装本），ISBN: 978-1-03-298899-3；124.00英镑（精装本），ISBN: 978-1-03-298900-6；35.99英镑（电子书），ISBN: 978-1-00-360126-5
IF 1.2
Family & Consumer Sciences Research Journal Pub Date : 2026-06-18 DOI: 10.1002/fcsr.70066
Septiana Novita Dewi, Rakotovao Manovosoa Finaritra, Andreas Ari Sukoco, Aris Tri Haryanto, Mahendra Arya Wisnu Pradana
{"title":"Cross-cultural aspects of tourism and hospitality: A services marketing and management perspective ( 2nd edition) By Erdogan Koc, London: Routledge. 2025. pp. 416. £35.99 (paperback), ISBN: 978-1-03-298899-3; £124.00 (hardback), ISBN: 978-1-03-298900-6; £35.99 (ebook), ISBN: 978-1-00-360126-5","authors":"Septiana Novita Dewi,&nbsp;Rakotovao Manovosoa Finaritra,&nbsp;Andreas Ari Sukoco,&nbsp;Aris Tri Haryanto,&nbsp;Mahendra Arya Wisnu Pradana","doi":"10.1002/fcsr.70066","DOIUrl":"https://doi.org/10.1002/fcsr.70066","url":null,"abstract":"","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"55 1","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148274697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Worlds I See By Li, Fei-Fei, Flatiron Books. 2023. pp. 322. ISBN: 978-125898104 《我看到的世界》，李飞飞著，熨斗出版社，2023年出版。322页。ISBN: 978 - 125898104
IF 1.5
Family & Consumer Sciences Research Journal Pub Date : 2026-05-29 DOI: 10.1002/fcsr.70062
Janet Holden
{"title":"The Worlds I See By Li, Fei-Fei, Flatiron Books. 2023. pp. 322. ISBN: 978-125898104","authors":"Janet Holden","doi":"10.1002/fcsr.70062","DOIUrl":"https://doi.org/10.1002/fcsr.70062","url":null,"abstract":"","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"54 4","pages":""},"PeriodicalIF":1.5,"publicationDate":"2026-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148173776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Worlds I See By Li, Fei-Fei, Flatiron Books. 2023. pp. 322. ISBN: 978-125898104 《我看到的世界》，李飞飞著，熨斗出版社，2023年出版。322页。ISBN: 978 - 125898104
IF 1.5
Family & Consumer Sciences Research Journal Pub Date : 2026-05-29 DOI: 10.1002/fcsr.70062
Janet Holden
{"title":"The Worlds I See By Li, Fei-Fei, Flatiron Books. 2023. pp. 322. ISBN: 978-125898104","authors":"Janet Holden","doi":"10.1002/fcsr.70062","DOIUrl":"https://doi.org/10.1002/fcsr.70062","url":null,"abstract":"","PeriodicalId":46383,"journal":{"name":"Family & Consumer Sciences Research Journal","volume":"54 4","pages":""},"PeriodicalIF":1.5,"publicationDate":"2026-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148166973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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