Business and Professional Communication Quarterly最新文献

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Selections From the ABC 2023 Annual Conference, Denver, Colorado USA: Mining Nuggets of Business Communication Pedagogy Gold 美国科罗拉多州丹佛市举办的 ABC 2023 年年会精选:挖掘商务交流教学法金矿
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-03-25 DOI: 10.1177/23294906241239873
D. Joel Whalen, Charles Drehmer, Andrew Cavanaugh
{"title":"Selections From the ABC 2023 Annual Conference, Denver, Colorado USA: Mining Nuggets of Business Communication Pedagogy Gold","authors":"D. Joel Whalen, Charles Drehmer, Andrew Cavanaugh","doi":"10.1177/23294906241239873","DOIUrl":"https://doi.org/10.1177/23294906241239873","url":null,"abstract":"This My Favorite Assignment (MFA) article features 11 teaching innovations first presented at the 2023 Association for Business Communication Annual International Conference held Denver, Colorado, USA. These assignments are designed to boost students’ writing, persuasion, crisis management skills, and personal and professional development.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"234 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140301321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Courageous Conversations: Preparing Students to Lead in a Politically Polarized Business Environment 勇敢对话:培养学生在政治两极化的商业环境中发挥领导作用
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-03-18 DOI: 10.1177/23294906241233873
Allison Schlobohm, James H. Johnson
{"title":"Courageous Conversations: Preparing Students to Lead in a Politically Polarized Business Environment","authors":"Allison Schlobohm, James H. Johnson","doi":"10.1177/23294906241233873","DOIUrl":"https://doi.org/10.1177/23294906241233873","url":null,"abstract":"We describe an experimental curriculum innovation that creates a safe space for students to engage in courageous conversations —to openly share diverse thoughts and opinions as well as vigorously debate politically charged issues of critical business importance. Course evaluations and online surveys of student experiences and reactions strongly suggest that the courageous conversation model is an excellent way to prepare the next generation of successful business leaders. In a world where politically polarizing issues embedded in America’s culture wars increasingly impact business viability, profitability, and competitiveness, such leaders are both highly coveted and key to organizational success.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"57 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140171275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Perceptions of Professionalism and Authenticity in AI-Assisted Writing 对人工智能辅助写作中专业性和真实性的看法
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-03-12 DOI: 10.1177/23294906241233224
Anthony W. Coman, Peter Cardon
{"title":"Perceptions of Professionalism and Authenticity in AI-Assisted Writing","authors":"Anthony W. Coman, Peter Cardon","doi":"10.1177/23294906241233224","DOIUrl":"https://doi.org/10.1177/23294906241233224","url":null,"abstract":"This study captured the perspectives of 887 working adults to explore views of professionalism, authenticity, and effectiveness of AI-generated messages. With a 3 (message type) × 2 (disclosed vs. undisclosed) × 2 (ChatGPT-generated vs. Google-generated AI messages) design, professionals generally view AI-generated content favorably in all conditions. Across all messages, professionals consistently rated the AI-generated messages as professional, effective, efficient, confident, and direct. They rate sincerity and caring slightly lower in some disclosed conditions, particularly for ChatGPT-generated messages, suggesting the importance of tool selection when using generative AI for workplace writing. Those professionals who use AI more frequently for work are more likely to view AI-assisted writing as authentic, effective, and confidence-building. Implications for teaching business communication, including the need to address AI literacy, and suggestions for future research are provided.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"241 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140117385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Changes in Risk Reporting by Japanese and U.S. Corporations, 2010-2019 2010-2019 年日本和美国公司风险报告的变化
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-03-05 DOI: 10.1177/23294906241234330
Shinobu Suzuki
{"title":"Changes in Risk Reporting by Japanese and U.S. Corporations, 2010-2019","authors":"Shinobu Suzuki","doi":"10.1177/23294906241234330","DOIUrl":"https://doi.org/10.1177/23294906241234330","url":null,"abstract":"This study undertakes a cross-cultural examination of corporate risk reporting to test for convergence and divergence perspectives on risk communication. It asks whether the frequencies of risk topics communicated by globalizing organizations from different national cultures become isomorphic or remain culturally distinct. It analyzed longitudinal data on risk factors reported by Japanese and U.S. corporations in their annual reports. It focused on the effects of time and national culture on the frequencies of risk topics. The results provided evidence to support the convergence perspective for the risk topics and the divergence perspective for one of the topics, respectively.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"81 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140054340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Overcoming Emotional and Communication Barriers With Performing Arts Strategies: The Case of Puerto Rican Business Students 用表演艺术策略克服情感和沟通障碍:波多黎各商科学生的案例
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-01-30 DOI: 10.1177/23294906241227728
Anamari Irizarry Quintero
{"title":"Overcoming Emotional and Communication Barriers With Performing Arts Strategies: The Case of Puerto Rican Business Students","authors":"Anamari Irizarry Quintero","doi":"10.1177/23294906241227728","DOIUrl":"https://doi.org/10.1177/23294906241227728","url":null,"abstract":"This article discusses interdisciplinary approaches to help students overcome communication barriers by integrating performing arts in Business Communication courses. Companies emphasize a workforce with solid soft skills to succeed. International Business employs English; thus, practical communication skills in English provide access to jobs in international scenarios. However, in Puerto Rico, second-language speakers of English feel intimidated when speaking it. The emotional barriers students endure while developing intercultural and communication skills in English is a topic worth researching. Performing arts provide strategies to raise body awareness and increase self-confidence. These elements will lead to a confident and effective communicator.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"16 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139947306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Is Your Résumé/Textbook Up-To-Date? An Audit of AI ATS Résumé Instruction 您的简历/文本手册是最新的吗?人工智能 ATS 简历指导审核
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-01-29 DOI: 10.1177/23294906231223101
Kathryn Lookadoo, Sarah Moore
{"title":"Is Your Résumé/Textbook Up-To-Date? An Audit of AI ATS Résumé Instruction","authors":"Kathryn Lookadoo, Sarah Moore","doi":"10.1177/23294906231223101","DOIUrl":"https://doi.org/10.1177/23294906231223101","url":null,"abstract":"Businesses increasingly use Artificial Intelligence (AI) Applicant Tracking Systems (ATS) to screen job applicants’ résumés. A summative content analysis auditing how 18 business communication, business English, and technical communication textbooks cover résumés and AI ATS found a lack of consensus. The study identified the challenge of offering specific advice on emerging AI technology in textbooks. The article recommends writing and teaching practice changes when discussing emerging technology and creating or using textbook content.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"29 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139946985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Defining Personality: Epistemic Authority in Recruitment Interviews 定义个性:招聘面试中的认识权威
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2024-01-28 DOI: 10.1177/23294906231218385
Teija Ahopelto, Johanna Ruusuvuori, Melisa Stevanovic, Sanni Tiitinen
{"title":"Defining Personality: Epistemic Authority in Recruitment Interviews","authors":"Teija Ahopelto, Johanna Ruusuvuori, Melisa Stevanovic, Sanni Tiitinen","doi":"10.1177/23294906231218385","DOIUrl":"https://doi.org/10.1177/23294906231218385","url":null,"abstract":"Personality testing is an elementary part of recruitment. The test results are increasingly considered a necessary means of obtaining information about candidates’ personalities and suitability. This has raised questions about who has the right to define a candidate’s personality in recruitment interviews. Here, we use conversation analysis to describe two strategies through which recruiters evaluate candidates’ personalities based on the personality test results and show how these methods are linked to different interactional affordances. We recommend the candidate-driven strategy that attends to the candidates’ fundamental right to define their personality in a situation where their career is at stake.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"88 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139947172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Let’s Say Thanks: How Motivating Language Increases Engagement and Empowerment Through Follower Gratitude 让我们说声谢谢:激励性语言如何通过追随者的感激之情提高参与度和能力
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-12-17 DOI: 10.1177/23294906231216078
J. Mayfield, M. Mayfield, D. Hanke
{"title":"Let’s Say Thanks: How Motivating Language Increases Engagement and Empowerment Through Follower Gratitude","authors":"J. Mayfield, M. Mayfield, D. Hanke","doi":"10.1177/23294906231216078","DOIUrl":"https://doi.org/10.1177/23294906231216078","url":null,"abstract":"This study examines whether a leader’s motivating language use cultivates individual follower gratitude and ultimately, work engagement and empowerment in both the USA and India. It also seeks to discover if the proposed model shows significant differences between the two national contexts. We examined our model by distributing questionnaires to a wide range of full-time employees using MTurk. Results reveal that in both countries motivating language has positive relationships with an employee’s state-based gratitude, engagement, and psychological empowerment. As predicted, gratitude partially mediates the relationships between ML and the two outcomes. However, the strengths of these relationships differ between both samples.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"351 11‐12","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138966665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pandemic Impact on Internships: Did Business Interns Pivot Effectively to Meet Employer Expectations? 大流行对实习的影响:商业实习生是否能有效转移注意力以满足雇主的期望?
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-12-12 DOI: 10.1177/23294906231216074
Lorelei A. Ortiz
{"title":"Pandemic Impact on Internships: Did Business Interns Pivot Effectively to Meet Employer Expectations?","authors":"Lorelei A. Ortiz","doi":"10.1177/23294906231216074","DOIUrl":"https://doi.org/10.1177/23294906231216074","url":null,"abstract":"This study explores pandemic impact on internships during the Spring 2020 semester when Covid lockdowns began. Using anonymized data from a Spring 2020 Business Internship course, this study details the breadth of the impact and uses employer exit survey data from intern performance reviews to assess how effectively business interns were able to pivot to successfully complete the internship and to meet employer expectations around key soft skills performance areas. Included in the conclusion are implications and practical suggestions for preparing students for success in the ever-changing landscape of internships.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"20 8","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139007266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Back to the Basics: Uncovering the Rhetoric Student Learning Outcome 返璞归真:揭开修辞学学生学习成果的面纱
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-11-30 DOI: 10.1177/23294906231213631
Lisa Melonçon, Jessica Griffith, Carolyn Gubala, Tanya Zarlengo
{"title":"Back to the Basics: Uncovering the Rhetoric Student Learning Outcome","authors":"Lisa Melonçon, Jessica Griffith, Carolyn Gubala, Tanya Zarlengo","doi":"10.1177/23294906231213631","DOIUrl":"https://doi.org/10.1177/23294906231213631","url":null,"abstract":"Using an evaluative approach within a professional communication service course, we used student documents and instructor feedback to uncover how students and instructors were understanding the rhetoric student learning outcome (SLO). Because rhetoric is central to the course, our driving questions were, Can we locate language that actualizes the rhetoric SLO in student documents? How does faculty feedback articulate the rhetoric SLO to facilitate effective revision? Overall, we found that whether identifying rhetoric in student documents or instructor feedback, the interpretation was varied and opens up room in pedagogical practices. We offer three implications for teaching: enhancing attention to teaching rhetoric, improving assignment design, and focusing on professional development for faculty.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"556 ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139204190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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