让我们说声谢谢：激励性语言如何通过追随者的感激之情提高参与度和能力

IF 1.4 Q2 COMMUNICATION

Business and Professional Communication Quarterly Pub Date : 2023-12-17 DOI:10.1177/23294906231216078

J. Mayfield, M. Mayfield, D. Hanke

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引用次数: 0

摘要

本研究探讨了在美国和印度，领导者使用激励性语言是否会培养追随者的个人感激之情，并最终促进工作投入和授权。本研究还试图发现所提出的模型在两个国家之间是否存在显著差异。我们通过向使用 MTurk 的全职员工发放调查问卷来检验我们的模型。结果显示，在这两个国家，激励性语言与员工基于状态的感激之情、敬业度和心理授权有正相关关系。正如预测的那样，感激之情部分地调节了激励性语言与这两种结果之间的关系。然而，这些关系的强度在两个样本中有所不同。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Let’s Say Thanks: How Motivating Language Increases Engagement and Empowerment Through Follower Gratitude

This study examines whether a leader’s motivating language use cultivates individual follower gratitude and ultimately, work engagement and empowerment in both the USA and India. It also seeks to discover if the proposed model shows significant differences between the two national contexts. We examined our model by distributing questionnaires to a wide range of full-time employees using MTurk. Results reveal that in both countries motivating language has positive relationships with an employee’s state-based gratitude, engagement, and psychological empowerment. As predicted, gratitude partially mediates the relationships between ML and the two outcomes. However, the strengths of these relationships differ between both samples.

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来源期刊

Business and Professional Communication Quarterly COMMUNICATION-

CiteScore

2.40

自引率

38.50%

发文量

期刊介绍： Business and Professional Communication Quarterly is the only refereed journal devoted to research that advances the teaching of communication in the workplace. The journal aims to present the many interdisciplinary, international, and organizational perspectives that characterize the field and specifically to publish research that advances knowledge about business and professional communication pedagogy and praxis in both academic and workplace settings, including technical and scientific communication, rhetoric, program design and assessment, the impact of technology, sustainability, global and multicultural issues, nonprofit communication, and best practices. As an interdisciplinary journal, BPCQ welcomes manuscripts that address a variety of theoretical, applied, and practical approaches and topics in the teaching and praxis of business, corporate, organizational, professional, or technical communication, including qualitative and quantitative research on classroom teaching or assessment, case studies of specific classroom techniques, reports on strategies for program development, innovative assignments or methodologies, and reviews of scholarship relevant to business and professional communication pedagogy. BPCQ especially welcomes manuscripts that address the principles of SoTL (scholarship of teaching and learning). BPCQ also publishes articles on a particular theme, for which a call may be announced on the ABC website: http://www.businesscommunication.org. Information on submitting book reviews can be found at http://www.montclair.edu/cwe/bcq