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Business and Professional Communication Quarterly最新文献

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Team Communication in the Workplace: Interplay of Communication Channels and Performance 工作场所的团队沟通:沟通渠道与绩效的相互作用
Business and Professional Communication Quarterly Pub Date : 2023-09-11 DOI: 10.1177/23294906231190584
Atsuko Kaneko
{"title":"Team Communication in the Workplace: Interplay of Communication Channels and Performance","authors":"Atsuko Kaneko","doi":"10.1177/23294906231190584","DOIUrl":"https://doi.org/10.1177/23294906231190584","url":null,"abstract":"This study examines how communication channel use explains the effectiveness of workplace team communication through Media Richness Theory and Media Synchronicity Theory. It examines how job characteristics, personal attributes, communication channel usage, and team performance are interrelated in the workplace. The results of an online survey of 400 full-time employees and executives of large Japanese companies show that team communication effectiveness, including the degree of team coordination, inclusion, and performance satisfaction, can be explained through a combination of rich (synchronous) and lean (asynchronous) media use. The implications of using communication channels in the workplace are also discussed.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135980677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Audience Engagement Techniques in Oral Presentations 口头演讲中的听众参与技巧
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-08-31 DOI: 10.1177/23294906231190575
Daniel Usera
{"title":"Audience Engagement Techniques in Oral Presentations","authors":"Daniel Usera","doi":"10.1177/23294906231190575","DOIUrl":"https://doi.org/10.1177/23294906231190575","url":null,"abstract":"Public speaking is often conceptualized as a one-way monologue performed by a speaker for a listening audience. This monologic approach faces challenges and limited results as demonstrated by the education literature on active learning. In response to this research, this practitioner article explores the nature and effective execution of five universal Audience Engagement Techniques that provide opportunities for a speaker to turn their passively listening audience into active participants in a dialogue. Practical and theoretical implications of Audience Engagement Techniques generally are also discussed.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46867496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Communication Apprehension Among Autistic Professionals 自闭症专业人士的沟通恐惧
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-08-29 DOI: 10.1177/23294906231191272
P. Cardon
{"title":"Communication Apprehension Among Autistic Professionals","authors":"P. Cardon","doi":"10.1177/23294906231191272","DOIUrl":"https://doi.org/10.1177/23294906231191272","url":null,"abstract":"Prior research has shown that stress and anxiety are commonly reported by autistic adults in social-communication situations in their personal and professional lives. Yet, little research exists to demonstrate the extent and nature of communication apprehension in the workplace among autistic professionals. This survey study of 324 autistic professionals showed that autistic professionals experience high communication apprehension, particularly in comparison to the general population. As communication situations become less predictable, autistic professionals tended to disproportionately experience higher communication apprehension.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47386295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Intercultural Communication Challenges in IT Companies in India: A Case Study 印度IT公司的跨文化沟通挑战:个案研究
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-07-28 DOI: 10.1177/23294906231186560
Apoorva Bharadwaj
{"title":"Intercultural Communication Challenges in IT Companies in India: A Case Study","authors":"Apoorva Bharadwaj","doi":"10.1177/23294906231186560","DOIUrl":"https://doi.org/10.1177/23294906231186560","url":null,"abstract":"This case study tries to diagnose the intercultural communication challenges besetting the Indian IT industry, which has become a major IT hub globally, so as to map the relevance of the theories proposed by prominent interculturalists in the contemporary work settings. The article explores answers to the research questions formulated on the basis of intercultural theories by analyzing the responses of 178 IT managers collected over a period of 38 months of rigorous field work. The article closes with implications of this case study for the executive training needs of the Indian engineers requiring an ethno-relative focus in intercultural communications.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44530968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
English Communication Skills in International Business: Industry Expectations Versus University Preparation 国际商务中的英语沟通技巧:行业期望与大学准备
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-07-27 DOI: 10.1177/23294906231184814
M. M. Roshid, A. Kankaanranta
{"title":"English Communication Skills in International Business: Industry Expectations Versus University Preparation","authors":"M. M. Roshid, A. Kankaanranta","doi":"10.1177/23294906231184814","DOIUrl":"https://doi.org/10.1177/23294906231184814","url":null,"abstract":"In the globalized labor market, skills gaps between industry expectations and university preparation are becoming more prevalent. English communication skills (ECS) are vital soft skills in all workplaces, particularly in international business, where English is commonly used as a lingua franca. This case study examined the nexus between academia and industry regarding the instruction of ECS and their applicability to meet the requirements of the globalized business landscape by collecting data from 43 personnel in the international ready-made garment (RMG) industry in Bangladesh. The research reveals that English courses in higher education do not adequately address the communication needs of the international RMG business, which requires practical experience in the workplace, trade-specific vocabulary, intelligibility, and clarity rather than a high level of fluency. The study recommends promoting the teaching of English for general business purposes in Bangladesh by integrating theoretical and practical learning in the classroom and workplace as part of the curriculum.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42470419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Two Worlds Apart? Engineering Students’ Perceptions of Workplace English 两个截然不同的世界?工科学生对职场英语的认知
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-07-11 DOI: 10.1177/23294906231182613
Akif Çal, Tessa Mearns, W. Admiraal
{"title":"Two Worlds Apart? Engineering Students’ Perceptions of Workplace English","authors":"Akif Çal, Tessa Mearns, W. Admiraal","doi":"10.1177/23294906231182613","DOIUrl":"https://doi.org/10.1177/23294906231182613","url":null,"abstract":"This study aims to explore to what extent engineering students’ perceptions of the role of English in the workplace are affected by their internship and field of study. Previous research revealed that employers value engineers’ English communication skills highly. However, mismatches between workplace expectations and engineers’ competencies affect engineers’ employability negatively. To explore this topic, a survey and interviews were conducted. Results suggest that neither internship experience nor field of study made any difference in engineering students’ perception of the role of English in the workplace, which led to a potential mismatch between their perceptions and workplace expectations.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45733585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cultural Intelligence and Trust in Global Virtual Teams 全球虚拟团队中的文化智慧与信任
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-06-13 DOI: 10.1177/23294906231179915
John Wengel
{"title":"Cultural Intelligence and Trust in Global Virtual Teams","authors":"John Wengel","doi":"10.1177/23294906231179915","DOIUrl":"https://doi.org/10.1177/23294906231179915","url":null,"abstract":"A lack of cultural intelligence (CQ) creates a lack of trust in global virtual teams (GVTs). Study findings examine how leaders demonstrate CQ, trust in GVTs, and provide strategies for organizations. This qualitative single-case study explores how leaders of US-based GVTs in the financial industry demonstrate CQ and trust and strategies to develop trust. This study applies the social interaction theory, uncovering group identity and behaviors. Participants included GVT members and leaders having at least 1 year of experience on a GVT. The emerging themes were demonstrating CQ, demonstrating trust, and strategies to build trust.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45024036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Selections From the ABC 2022 Annual Conference, Tampa, Florida, USA: Refreshing Waves of Creative Teaching Energy 选自ABC 2022年年会，坦帕，佛罗里达州，美国:创新教学能量的清新浪潮
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-06-01 DOI: 10.1177/23294906231178004
D. J. Whalen, Charles Drehmer
{"title":"Selections From the ABC 2022 Annual Conference, Tampa, Florida, USA: Refreshing Waves of Creative Teaching Energy","authors":"D. J. Whalen, Charles Drehmer","doi":"10.1177/23294906231178004","DOIUrl":"https://doi.org/10.1177/23294906231178004","url":null,"abstract":"As a business communication teacher walks into their classroom ready to introduce a wonderful new teaching object, they are riding on a wave of spiritual joy. They know that they are about to transport their students into new business communication skills. It’s magical. My Favorite Assignment is Association for Business Communication’s (ABC’s) resource of classroom-tested pedagogical innovations. This article offers 10 teaching innovations first presented at the 2022 ABC Annual International Conference held in Tampa, Florida USA. Readers can select from assignments designed to teach email, personal and professional development, and social media.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44970820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age 人工智能辅助写作的挑战与机遇：为人工智能时代发展人工智能素养
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-05-30 DOI: 10.1177/23294906231176517
P. Cardon, Carolin Fleischmann, Jolanta Aritz, Minna Logemann, Jeanette Heidewald
{"title":"The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age","authors":"P. Cardon, Carolin Fleischmann, Jolanta Aritz, Minna Logemann, Jeanette Heidewald","doi":"10.1177/23294906231176517","DOIUrl":"https://doi.org/10.1177/23294906231176517","url":null,"abstract":"Generative AI may significantly disrupt the teaching and practice of business communication. This study of 343 communication instructors revealed a collective view that AI-assisted writing will be widely adopted in the workplace and will require significant changes to instruction. Key perceived challenges include less critical thinking and authenticity in writing. Key perceived benefits include more efficiency and better idea generation in writing. Students will need to develop AI literacy—composed of application, authenticity, accountability, and agency—to succeed in the workplace. Recommendations are provided for instructors and administrators to ensure the benefits of AI-assisted writing can outweigh the challenges.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":"86 1","pages":"257 - 295"},"PeriodicalIF":1.3,"publicationDate":"2023-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47220436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
International Merger and Acquisition: A Site of Interdisciplinary and Intertextual Discourse Activity 国际并购:跨学科和互文话语活动的场所
IF 1.3
Business and Professional Communication Quarterly Pub Date : 2023-05-26 DOI: 10.1177/23294906231173124
Anthony Townley
{"title":"International Merger and Acquisition: A Site of Interdisciplinary and Intertextual Discourse Activity","authors":"Anthony Townley","doi":"10.1177/23294906231173124","DOIUrl":"https://doi.org/10.1177/23294906231173124","url":null,"abstract":"This ethnographic case study provides authentic insights into the intertextual negotiation processes for a particular merger-and-acquisition (M&A) transaction in the context of international legal practice, involving interdisciplinary legal and business professionals. Using genre and discourse analytical methodology, this study focuses on the interactional discourse practices and textual products used for negotiation of the primary sale and purchase agreement. By providing sociolinguistic insights into the M&A negotiation process, these research findings can promote a better understanding of the professional discourse activities and interactional role behaviors for this very important area of international business law practice.","PeriodicalId":46217,"journal":{"name":"Business and Professional Communication Quarterly","volume":" ","pages":""},"PeriodicalIF":1.3,"publicationDate":"2023-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42109404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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