The Challenges and Opportunities of AI-Assisted Writing: Developing AI Literacy for the AI Age

IF 1.4 Q2 COMMUNICATION

Business and Professional Communication Quarterly Pub Date : 2023-05-30 DOI:10.1177/23294906231176517

P. Cardon, Carolin Fleischmann, Jolanta Aritz, Minna Logemann, Jeanette Heidewald

引用次数: 7

Abstract

Generative AI may significantly disrupt the teaching and practice of business communication. This study of 343 communication instructors revealed a collective view that AI-assisted writing will be widely adopted in the workplace and will require significant changes to instruction. Key perceived challenges include less critical thinking and authenticity in writing. Key perceived benefits include more efficiency and better idea generation in writing. Students will need to develop AI literacy—composed of application, authenticity, accountability, and agency—to succeed in the workplace. Recommendations are provided for instructors and administrators to ensure the benefits of AI-assisted writing can outweigh the challenges.

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人工智能辅助写作的挑战与机遇：为人工智能时代发展人工智能素养

生成式人工智能可能会极大地扰乱商业沟通的教学和实践。这项对343名交流教师的研究揭示了一种集体观点，即人工智能辅助写作将在工作场所被广泛采用，并将需要对教学进行重大改变。关键的挑战包括缺乏批判性思维和写作的真实性。主要的好处包括更高的效率和更好的写作创意。为了在工作场所取得成功，学生们需要培养人工智能素养——包括应用、真实性、问责制和代理能力。为教师和管理人员提供了建议，以确保人工智能辅助写作的好处大于挑战。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Business and Professional Communication Quarterly COMMUNICATION-

CiteScore

2.40

自引率

38.50%

发文量

期刊介绍： Business and Professional Communication Quarterly is the only refereed journal devoted to research that advances the teaching of communication in the workplace. The journal aims to present the many interdisciplinary, international, and organizational perspectives that characterize the field and specifically to publish research that advances knowledge about business and professional communication pedagogy and praxis in both academic and workplace settings, including technical and scientific communication, rhetoric, program design and assessment, the impact of technology, sustainability, global and multicultural issues, nonprofit communication, and best practices. As an interdisciplinary journal, BPCQ welcomes manuscripts that address a variety of theoretical, applied, and practical approaches and topics in the teaching and praxis of business, corporate, organizational, professional, or technical communication, including qualitative and quantitative research on classroom teaching or assessment, case studies of specific classroom techniques, reports on strategies for program development, innovative assignments or methodologies, and reviews of scholarship relevant to business and professional communication pedagogy. BPCQ especially welcomes manuscripts that address the principles of SoTL (scholarship of teaching and learning). BPCQ also publishes articles on a particular theme, for which a call may be announced on the ABC website: http://www.businesscommunication.org. Information on submitting book reviews can be found at http://www.montclair.edu/cwe/bcq