International Journal of Business Communication最新文献

{"title":"Tracking CSR Communication Research Within the Chinese Context: A Systematic Literature Review","authors":"Chuqing Dong, Baobao Song, Yang Cheng, Qi Zheng","doi":"10.1177/23294884231156508","DOIUrl":"https://doi.org/10.1177/23294884231156508","url":null,"abstract":"Considering the globalization of corporate social responsibility (CSR), China has become an important and distinctive market for CSR practice and research. Communication, as a fast-growing subfield of CSR research, has made substantial contributions to the theorization of CSR yet has been dominated by Western contexts. To provide a contextualized view of CSR communication, this study systematically examined the 88 articles of CSR communication research published in peer-reviewed journals with a focus on the Chinese context. Findings revealed the unique characteristics of Chinese CSR and the status of Chinese CSR communication literature in terms of publication trend, authorship/institution, RQ/Hypothesis, research topics, research context, theoretical frameworks, and methodological approaches. In addition, this study identified gaps in the current Chinese CSR communication research. It offered directions for future development regarding strengthening conceptual development, innovating methodological approaches, and expanding research topics and scopes.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"1 1","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41709409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Notes From the Editors: Spotlight on Social Media","authors":"M. Mayfield, J. Mayfield","doi":"10.1177/23294884221148615","DOIUrl":"https://doi.org/10.1177/23294884221148615","url":null,"abstract":"This issue of the International Journal of Business Communication brings a new feature to the journal—spotlight issues. Spotlight issues present articles on topics of interest among business communication researchers (based on the number of submissions the journal has received) and stuck a chord with the wider academic community (based on the number of citations these articles have received after online publication). Spotlight issues differ from our special issues in that they emerge from articles accepted by the journal through the standard submission process; special issue articles come to the journal through specific calls for manuscripts on a given topic. Both types of issues have their place in promoting ideas in the field, and we hope to use spotlight issues to bring together manuscripts on both emerging and established topics in business communication. For our first spotlight issue, we present manuscripts on social media and its role in business communication. Social media has made enormous changes in how businesses communicate—with their employees, customers, and the public. These changes have required organizations to rethink communication strategies for dealing with a communication method that has democratized voice (Barry & Wilkinson, 2016; Mayfield & Mayfield, 2019). Social media has also given individuals a platform for positive or negative communications about the organization. In addition, social media has increased the availability and speed of information about organizations to the general public (Cardon & Marshall, 2015; Madsen, 2016). Finally, social media also presents us with ethical issues that we are only beginning to understand and grapple with. Articles in this issue explore how organizations and people have dealt with this new reality. In our first article, Men et al. (2020) examined how organizations can encourage workers to participate in an internal social media platform. Their findings showed that organizations could foster greater employee communication through strategic information use and increased transparency. In turn, these organizational actions have the reward of improving quality relationships among workers. Next, looking at social","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"371 - 374"},"PeriodicalIF":2.8,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41590346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Book Review: Getting Along: How to Work with Anyone (Even Difficult People)","authors":"D. Macleod","doi":"10.1177/23294884221148614","DOIUrl":"https://doi.org/10.1177/23294884221148614","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"722 - 724"},"PeriodicalIF":2.8,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46585216","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Spotlight on a Thought Leader in Business Communication: François Cooren","authors":"J. Clifton","doi":"10.1177/23294884231154876","DOIUrl":"https://doi.org/10.1177/23294884231154876","url":null,"abstract":"When Jackie and Milton Mayfield, the current editors of the International Journal of Business Communication, asked me to write a spotlight on a thought leader in business communication, I immediately thought of François Cooren. My second thought was that the expression “thought leader” focuses on the thinking of an individual academic, whereas in fact “thought leadership” is something that extends beyond the individual and involves colleagues and associates, past and present, who all, to a greater or lesser extent, contribute to the flow of thought that informs the way in which we think about communication and the business world that surrounds us. Therefore, I extend this spotlight beyond the conventional focus on the individual to also include the Montreal School of thought as a loose entity that has grown up in and around Montreal University where François Cooren works. This essay is thus a spotlight on both François Cooren and the Montreal School as thought leaders (plural). François Cooren, originally from Lille, in the North of France, has made his career in North America and Canada. After his initial university education in France, François Cooren moved to Montreal to write a PhD under the supervision of James Taylor. Taylor, a major influence on François Cooren and the Montreal School, is widely known for his work on the communicative constitution of organizations which was crucial for moving ideas about communication away from something which is considered to take place within an organization to something which is constitutive of organizations (Taylor, 1993; Taylor & Van Every, 2000). After completing his PhD, Cooren took up positions at the University of Cincinnati and the University at Albany, SUNY, before returning to Montreal University in 2001 where he is now the head of the Department of Communication. Since his arrival in Montreal, he has also held various","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"1021 - 1024"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45694656","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Value Creation in Start-Up Discourse: Linking Pitch and Venture Through Logics of Justification","authors":"Germán Varas, Omar Sabaj, C. Spinuzzi, M. Fuentes, Valentin Gerard, Paula Cabezas","doi":"10.1177/23294884221147020","DOIUrl":"https://doi.org/10.1177/23294884221147020","url":null,"abstract":"How do start-ups create value through the language of their business pitches? In this article, we investigate that question by identifying the logics of justification they use, traditionally conceptualized as orders of worth. In this study of short written pitches in a 6-month Chilean accelerator program, we describe how we detected logics of justification through pitch language, and we identify (a) co-occurrence patterns among logics of justification, (b) associations between logics of justification and industry sectors, and (c) associations between logics and a firm’s customer segment (B2B, B2C). This study provides unique insights into how start-ups sometimes justify innovations by using specific patterns of language depending on a venture’s features.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2023-01-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45967264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Dissent in Reality: A Commentary on Representations of Organizational Dissent on Undercover Boss","authors":"Rose Helens-Hart, Jenna Haugen, R. Lloyd","doi":"10.1177/23294884221142424","DOIUrl":"https://doi.org/10.1177/23294884221142424","url":null,"abstract":"Reality television that allegedly takes us inside organizations provides researchers with abundant data to consider how culture industries narrate and shape understandings of (un)idealized work practices. Within this context, we explored organizational dissent on the reality television show Undercover Boss. Recent research has theorized how dissent is a co-constructed process between dissenters and recipients. A challenge to exploring this process, however, is witnessing dissent as it unfolds over time and between supervisors and subordinates. Through a qualitative content analysis of eight seasons of Undercover Boss, we examined how the dissent life cycle was depicted. We determined beneath displays of exemplary employees and redeemed bosses vowing their commitment to employee concerns, a more problematic narrative existed. Despite attempts to highlight how employees can provide insightful, quality feedback, the program privileged showing bosses’ authority, business acumen, and how they facilitated and framed dissent messages. Dissent interactions ultimately supported executive business interests and demonstrated dysfunctional dissent processes.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"1025 - 1046"},"PeriodicalIF":2.8,"publicationDate":"2022-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42491071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Book Review: Leading With Care in a Tough World: Beyond Servant Leadership by DeKoch, B., & Clampitt, P. G.","authors":"","doi":"10.1177/23294884221134673","DOIUrl":"https://doi.org/10.1177/23294884221134673","url":null,"abstract":"","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":"60 1","pages":"363 - 366"},"PeriodicalIF":2.8,"publicationDate":"2022-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44567676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes","authors":"A. Krishna","doi":"10.1177/23294884221130744","DOIUrl":"https://doi.org/10.1177/23294884221130744","url":null,"abstract":"Employees are key organizational stakeholders whose value to the enterprise’s functioning has long been emphasized in business communication literature. The present study serves to integrate business communication, organizational psychology, and leadership literature to advance a theoretically grounded model explaining employees’ job engagement. Drawing upon recent advances in consumer psychology and social identity scholarship on brand identity fusion, this study examines how employee-organization identity fusion, or a visceral feeling of oneness with the organization experienced by employees may contribute to their job engagement. Surveys conducted among employees belonging to corporations with one thousand or more employees revealed not only the power of authentic leadership and symmetrical communication in engendering employee-organization identity fusion, but also how leadership and communication can foster workers’ job engagement. The theoretical and managerial implications of this work are discussed (132 words).","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2022-10-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43394778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation","authors":"Natalie Brown-Devlin, H. Lim, Jingyue Tao","doi":"10.1177/23294884221126489","DOIUrl":"https://doi.org/10.1177/23294884221126489","url":null,"abstract":"Digital technologies such as AI (Artificial Intelligence) and big data analytics are altering public relations practices such as scanning social media and posting during crises. Crisis scholarship found these practices could potentially yield positive crisis outcomes such as increased reputational measures. However, research has not yet fully outlined the potential risks associated with using these tactics in crisis communication. Guided by situational crisis communication theory (SCCT), this study utilized a 2 (reputation repair strategy: Deny/Apology) x 2 (presence vs. absence of message personalization notification) factorial design experiment to determine how the utilization of algorithmic message personalization might influence reputational and source credibility evaluations during an athlete reputational crisis (ARC). Results revealed that reputation repair strategy selection indirectly influenced stakeholders’ reputation evaluations via source credibility. This relationship was moderated by a notification of personalization. Theoretical and practical insights elucidate how the increased usage of algorithmic-based message personalization influences crisis communication outcomes.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2022-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48237392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Commentary: A Space for Place in Business Communication Research Updated","authors":"D. Andrews","doi":"10.1177/23294884221126491","DOIUrl":"https://doi.org/10.1177/23294884221126491","url":null,"abstract":"In a Commentary published in 2017, I urged researchers to consider place both as a setting and an agent fostering collaborative practices in open-plan corporate offices (Andrews, 2017). This Commentary updates that article. The 2020 pandemic shuttered offices and sent individuals home, where they are gaining new habits and personal control in working remotely. To lure reluctant workers back to the office, companies are reimagining and redesigning their workplaces—a biophilic perspective helps—as homey studios or collaboration centers which an individual might choose to come to for the in-person gatherings unavailable at home. Hybrid strategies, negotiated with empathy between employees and employers, are emerging to manage work life and individual well-being across these principal workplaces.","PeriodicalId":45593,"journal":{"name":"International Journal of Business Communication","volume":" ","pages":""},"PeriodicalIF":2.8,"publicationDate":"2022-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44857606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}