Academia-Revista Latinoamericana De Administracion最新文献

{"title":"Is organizational learning culture a good bet?: An analysis of its impact on organizational profitability and customer satisfaction","authors":"T. Rebelo, A. D. Gomes","doi":"10.1108/ARLA-10-2015-0275","DOIUrl":"https://doi.org/10.1108/ARLA-10-2015-0275","url":null,"abstract":"Interest in the relationship between organizational culture and performance is not new but it still attracts considerable attention from researchers. In the literature on organizational learning, organizational culture is mainly conceived as an essential condition to facilitate and support learning and consequently as an important feature in achieving organizational performance nowadays. In the scope of this research topic, the purpose of this paper is to analyze the effect of organizational learning culture on two organizational outcomes – profitability and customer satisfaction, and the mediation effect of total quality management (TQM) in these relationships.,The data were collected from 107 firms and the technique used for data analysis was structural equation modeling.,The results reveal a positive direct impact of organizational learning culture on organizational profitability and a positive indirect effect, through TQM, on customer satisfaction.,These findings support to a body of literature that claims the relevance of developing a cultural orientation toward learning in organizations in order to contribute to organizational success. This study also takes into account some methodological features in order to increase the quality of culture-performance research.,O interesse na relacao entre cultura organizacional e performance, embora nao sendo novo, continua a atrair uma atencao consideravel da investigacao. Na literatura sobre aprendizagem organizacional, a cultura organizacional e maioritariamente entendida como uma condicao essencial para facilitar a aprendizagem nas e das organizacoes e, consequentemente, como um aspeto importante para garantir um desempenho organizacional positivo. No âmbito desta tematica, este estudo analisa o efeito de uma cultura organizacional orientada para a aprendizagem em dois tipos distintos de resultados organizacionais – a rentabilidade e a satisfacao do cliente, assim como o papel mediador da gestao pela qualidade total nestas relacoes.,Os dados foram recolhidos numa amostra de 107 empresas e utilizaram-se modelos de equacoes estruturais para a sua analise.,Os resultados revelam um efeito positivo direto da cultura de aprendizagem na rentabilidade e um efeito positivo indireto, via gestao pela qualidade total, na satisfacao dos clientes.,Estes resultados sao consonantes com a literatura que defende a relevância de desenvolver uma orientacao cultural para a aprendizagem nas organizacoes, de forma a contribuir para o sucesso organizacional. Este estudo tem, igualmente, em consideracao varios aspetos metodologicos que visam contribuir para a qualidade da investigacao da relacao cultura-performance.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"22 5 1","pages":"328-343"},"PeriodicalIF":1.2,"publicationDate":"2017-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83830302","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Service quality, perceived value, satisfaction and intention to pay: The case of theatrical services","authors":"B. Londoño, Y. Prado, Viviana Salazar","doi":"10.1108/ARLA-01-2016-0022","DOIUrl":"https://doi.org/10.1108/ARLA-01-2016-0022","url":null,"abstract":"The purpose of this paper is to examine the relations between the concepts of service quality, perceived value, satisfaction and intention to pay in the context of theatrical services in the city of Medellin, Colombia.,Quantitative research was carried out on a sample of 274 individuals who had attended the theatre at least once in the previous year. The information was gathered in October 2014 using an online survey. Confirmatory factor analysis was used to test the validity and reliability of the measurement scales, and a structural equations model was developed to test the hypotheses.,Satisfaction with overall service and with the central service (i.e. with the performance itself) was the major predictors of consumer intention to pay.,Future research could replicate the analysis presented here for other cultural services and different geographical contexts.,Theatres should focus their efforts on offering a basic service (a theatrical presentation) that meets the cultural and artistic expectations of the public, but should also bear in mind that audiences expect to be treated well when they go out and want to feel comfortable.,This paper contributes to understand the factors that influence theatre clients’ intention to pay by taking into account the factors that affect satisfaction and perceived value of the theatregoing experience. It also contributes to academic reflections on the cultural consumption in the field of the theatrical arts in the Latin American region, where this is a new field of research.,El proposito de este articulo es analizar las relaciones entre los conceptos de calidad del servicio, valor percibido, satisfaccion del cliente e intencion de pago, en el contexto de los servicios teatrales de la ciudad de Medellin, Colombia.,Se hizo una investigacion cuantitativa en la que se conto con una muestra de 274 personas que hubieran asistido al menos una vez a teatro en el ultimo ano. La informacion fue recopilada a traves de un cuestionario en linea en octubre del 2014. Para el analisis de validez y fiabilidad de las escalas de medida se desarrollo un analisis factorial confirmatorio y para la contrastacion de las hipotesis se probo un modelo de ecuaciones estructurales.,Tanto la satisfaccion con el servicio general como la satisfaccion con el servicio central (relacionado con la obra), son los principales predictores de la intencion de pago de los consumidores.,Estudios futuros pueden replicar el analisis de las relaciones planteadas en otros servicios culturales y para diferentes ambitos geograficos.,Los esfuerzos de las salas de teatro deben concentrarse en ofrecer un servicio basico (obra de teatro) que cumpla con el objetivo cultural y artistico que esperan los espectadores, pero, a su vez, considerar que estos esperan tener un trato amable y un espacio agradable donde puedan sentirse comodos.,Este articulo permite una mejor comprension de los factores que inciden en la intencion de pago de los asistentes a las salas de teatr","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"23 1","pages":"269-286"},"PeriodicalIF":1.2,"publicationDate":"2017-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78875242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Behavioural competencies and organizational performance in Italian performing arts: An exploratory study","authors":"A. Scapolan, F. Montanari, Sara Bonesso, F. Gerli, Lorenzo Mizzau","doi":"10.1108/ARLA-09-2015-0264","DOIUrl":"https://doi.org/10.1108/ARLA-09-2015-0264","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000 \u0000The purpose of this paper is to investigate the behavioural competencies of directors and managers working for cultural organizations and their relationship with organizational performance. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000 \u0000The study adopts an ESC competency modelling process and the technique of the Behavioural Event Interview as the primary source of data collection. In particular, the authors interviewed 14 directors and managers of six performing arts organizations operating in Emilia-Romagna, a region located in Northern Italy. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000 \u0000Findings show that directors and managers of cultural organizations are characterized by a specific set of social and emotional (e.g. persuasion and empathy), whereas cognitive competencies, such as quantitative analysis, are less frequent. Findings highlight also that a balanced portfolio of behavioural competencies emerges as importantly correlated with high organizational performance. \u0000 \u0000 \u0000 \u0000 \u0000Practical implications \u0000 \u0000 \u0000 \u0000 \u0000Findings offer relevant managerial implications for the design and implementation of a coherent set of human resource management practices, which allow cultural organizations to reach above-average performance. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000 \u0000This study contributes to a better understanding of the relationship between managerial competencies and the performance of cultural organizations, taking into account specific kinds of competencies – namely, behavioural competencies – which have been neglected by the previous literature.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"66 1","pages":"192-214"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87029942","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Going back to the roots of entrepreneurship: Empirical evidence from the practice of dance","authors":"Davide Bizjak, M. Calcagno, L. M. Sicca","doi":"10.1108/ARLA-09-2015-0265","DOIUrl":"https://doi.org/10.1108/ARLA-09-2015-0265","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000 \u0000The purpose of this paper is to investigate the specific field of arts entrepreneurship by focussing on the practices of vertical dance; a language of contemporary dance where dancers act on a vertical axis, moving suspended on the surface of buildings and walls. The authors’ focus on vertical dance as a meaningful corporal practice to explore the particular combination of dance and human movement, going beyond its purely metaphoric dimension. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000 \u0000The authors’ adopt a micro-social perspective, observing the practices (Gherardi, 2012; Nicolini, 2012; Sicca, 2000), that took place from 2013 to 2015 in the daily work of Wanda Moretti, a Venetian choreographer and co-founder of the company “Il posto”, observed in different contexts of artistic practices (Zembylas, 2014). \u0000 \u0000 \u0000 \u0000 \u0000Research limitations/implications \u0000 \u0000 \u0000 \u0000 \u0000Deconstructing the overlapping dimensions that compose the space in our daily experience (force of gravity and the supporting surface), vertical dance clarifies how often we undervalue the complexity of the space and, at the same time, opens up the way for a better understanding and investigation of entrepreneurship in artistic fields. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000 \u0000The study sheds light on the way in which different categories, such as the human body, space, and movement, are a particular entanglement of elements, useful in highlighting some of the fundamental assumptions at the heart of the field of entrepreneurship. The heterogeneous complexity of space and bodies is emphasised, challenging its ordinary conceptualisation.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"20 1","pages":"173-191"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83368794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding competition and service offer in museum marketing","authors":"T. Komarac, Durdana Ozretic-Dosen, V. Skare","doi":"10.1108/ARLA-07-2015-0159","DOIUrl":"https://doi.org/10.1108/ARLA-07-2015-0159","url":null,"abstract":"The purpose of this paper is to explore the current role of competition as one of the neglected aspects of museum marketing management. It also aims to discover whether museum professionals consider museums to be market immune and to find out what they think about the role of competition in creating and managing their existing and new services.,The theoretical part of the paper is based on a review of the literature from the multidisciplinary field of arts and museum marketing management. The exploratory qualitative research included 17 museum professionals and was carried out in 17 museums in one EU emerging market country.,Museum professionals are not aware of the competition, or they tend to ignore its existence. They consider the preservation of objects (exhibits) to be equally or even more important than providing services. However, additional services become important. Although some museum professionals try to engage visitors in the active creation of museum experience, most are still conservative in such terms.,The primary research limitations are related to intentional, convenience sample and the perspective of one employee (marketing manager or museums’ director).,Research findings provide valuable insights for both marketing academics and professionals engaged in the museum marketing management field. The contribution of the paper is also contextual as it helps to bridge the gap existing in museum marketing management research in the context of the emerging markets.,El objetivo de este trabajo es explorar el papel actual de la competencia, como uno de los aspectos que ha recibido escasa atencion en la gestion del marketing de museos. Ademas, busca descubrir si los profesionales de museos consideran los museos inmunes al mercado, y conocer como reflexionan sobre el papel de la competencia en la creacion y la gestion de los servicios existentes y los nuevos.,La parte teorica del trabajo se basa en la revision de la literatura del campo multidisciplinario de la gestion de las artes y del marketing de museos. La investigacion cualitativa exploratoria ha incluido 17 profesionales de museos y se ha realizado en 17 museos, en un pais emergente de la Union Europea.,Los profesionales de museos no son conscientes de la competencia, o tienden a ignorar su existencia. Consideran la conservacion de objetos (exposiciones) igual o incluso mas importante que la prestacion de servicios. Sin embargo, los servicios adicionales estan ganando en importancia. Si bien algunos profesionales de museos tratan de involucrar a los visitantes en la creacion activa de la experiencia del museo, la mayoria de ellos todavia son conservadores con respecto a esta idea.,Las limitaciones principales de la investigacion serefieren a la muestra intencional de conveniencia y el punto de vista de solo un empleado (gerente de marketing o director de museo).,Los resultados de este estudio proporcionan informacion valiosa tanto para los academicos de marketing como para los profe","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"54 1","pages":"215-230"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83147007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Intuition and mood of investors in financial markets: An experiment focusing on zero-moment transactions","authors":"R. Braga, Luiz Paulo Fávero, Rena Takamatsu","doi":"10.1108/ARLA-09-2015-0237","DOIUrl":"https://doi.org/10.1108/ARLA-09-2015-0237","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000 \u0000The purpose of this paper is to evaluate investor behaviour related to the timing of selling financial assets based on an intuitive evaluation of the current market trend and growth expectation. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000 \u0000The experiment involved 1,052 volunteer participants who made decisions about stock sales in an environment that simulated a home broker platform to negotiate stocks. Zero-inflated regression models were used. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000 \u0000The results show that investors’ attitudes, or beliefs, determine whether they will buy or keep risky assets in their investment portfolios; they may decide to sell such assets, even though market shows an upward trend. Such results make a new contribution to behavioural finance within the context of prospect theory and the disposition effect. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000 \u0000The originality of this paper lies in the use of new and innovative techniques (zero-inflated Poisson and negative binomial regression models) applied to real data obtained experimentally.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"22 1","pages":"231-248"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78477166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A causal relationship model linking corporate reputation and customer-based brand equity: a customer perspective","authors":"Maria da Graça Marques Casimiro Almeida, Arnaldo Coelho","doi":"10.1108/ARLA-09-2015-0253","DOIUrl":"https://doi.org/10.1108/ARLA-09-2015-0253","url":null,"abstract":"The purpose of this paper is to understand the precursors of corporate reputation (CR) and their impacts on brand equity (BE), and to analyse the moderating role of corporate social responsibility (CSR) perceptions.,This study proposes a theoretical model which is tested using structural equation modelling. In total, 464 valid questionnaires were collected from a sample of customers of the biggest union of dairy cooperatives of the Iberian Peninsula.,Results show that the better the reputation, the higher the BE; however, these findings are more robust among customers with higher perceptions of CSR.,This study is based on cross-sectional data from a single company.,The results may help managers build a better reputation and therefore increase their BE. CSR practices are essential to reinforcing this relationship.,This paper contributes to the competitiveness of a type of organisation which is closely associated to the social structure of the rural population.,The results may help cooperatives’ managers to increase CR and BE. The emphasis is on the need to adopt CSR practices.,O objectivo desta investigacao e compreender os antecedentes da reputacao corporativa (CR) e seus impactos sobre o valor da marca (BE) e analisar o papel moderador das percepcoes da responsabilidade social das empresas (RSE).,Este estudo propoe testar um modelo teorico utilizando a modelagem de equacoes estruturais. Quatrocentos e sessenta e quatro questionarios validos foram recolhidos de uma amostra de clientes da maior organizacao corporativa de lacticinios da Peninsula Iberica.,Os resultados mostram que uma melhor reputacao faz aumentar o valor da marca (BE). No entanto, estes resultados sao mais robustos entre os clientes com percepcoes mais altas de Responsabilidade Social Corporativa.,Esta pesquisa e baseada nos dados transversais de uma empresa.,Os resultados podem ajudar os gestores a construirem uma reputacao melhor e portanto, aumentarem o valor da marca, sabendo que as praticas de RSE sao essenciais para fortalecer esse relacionamento.,Este trabalho contribui para a competitividade de um tipo de organizacao que esta associada a estrutura social da populacao rural.,Os resultados podem ajudar os gestores das cooperativas a potenciarem a melhoraria da reputacao corporativa e do valor da marca. A enfase e sobre a necessidade de adoptar praticas de RSE.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"2015 1","pages":"249-268"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88213713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Audience development: a cross-national comparison","authors":"Macarena Cuenca-Amigo, A. Makua","doi":"10.1108/ARLA-06-2015-0155","DOIUrl":"https://doi.org/10.1108/ARLA-06-2015-0155","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000 \u0000The purpose of this paper is to review the concept of audience development, analysing differences between a number of countries and identifying common elements that underlie the concept regardless of the context. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000 \u0000In addition to the literature review, fieldwork has been conducted in the UK, Denmark, Italy, and Spain applying qualitative methodology. The study has been structured in two phases. The first phase comprised 26 in-depth interviews with European experts in audience development while the second phase consisted of six focus groups with European experts. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000 \u0000The paper reveals differences between countries, ranging from the definition of the term audience development to the approach undertaken. Despite this, a number of aspects, independent of the context and considered key to a successful audience development, are identified. These aspects are related to the consideration of the development of audiences as a transversal long-term strategy supported by the top management of the organisation. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000 \u0000The value provided is twofold. First, thanks to the empirical data used, the paper analyses the socio-cultural aspects that affect the emergence of country-specific approaches to audience development and it individuates general features and ideas that contribute to the better understanding of the concept itself. Second, it is one of the few academic works carried out in Spain on this issue.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"60 2 1","pages":"156-172"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84573217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Foreword to special section on Arts, Heritage, and Cultural Management","authors":"C. Pombo","doi":"10.1108/ARLA-03-2017-0075","DOIUrl":"https://doi.org/10.1108/ARLA-03-2017-0075","url":null,"abstract":"","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"93 1","pages":"146-146"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84091781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Arts and culture management: Academic research, a key factor for its development: heterogeneous topics that drive knowledge of the sector","authors":"J. Ruiz, F. Colbert, A. Hinna","doi":"10.1108/ARLA-02-2017-0032","DOIUrl":"https://doi.org/10.1108/ARLA-02-2017-0032","url":null,"abstract":"Purpose \u0000 \u0000 \u0000 \u0000 \u0000The purpose of this paper is to provide an overall picture of the five articles included in this issue highlighting their contributions and revealing the importance of academic research for arts and culture management as a nascent topic in the Latin American context. \u0000 \u0000 \u0000 \u0000 \u0000Design/methodology/approach \u0000 \u0000 \u0000 \u0000 \u0000This paper elaborates a critical description of the main aspects of the papers included. The contributions are grouped together around central topics pertaining to arts and culture management such as: audience creation and environment; museums, competition and efficiency; and management skills and entrepreneurship. \u0000 \u0000 \u0000 \u0000 \u0000Findings \u0000 \u0000 \u0000 \u0000 \u0000The contributions of the articles are as diverse as the topics included in them. Some highlight the importance of the context in audience creation processes, others reveal the determinants of the institutional variables in the efficiency of artistic organisations, and a final one, reveals the deconstruction of an artistic genre and its contribution to the comprehension of organisations’ innovation processes. However, the most important contribution, within the Latin American context, consists basically in a process of dissemination and knowledge of the research developed in different international contexts and which may apply to the analysis of arts and culture management in the region. \u0000 \u0000 \u0000 \u0000 \u0000Originality/value \u0000 \u0000 \u0000 \u0000 \u0000As noted in the body of this paper, the topic of cultural management is novel and has acquired notable importance in developed economies in which the arts and culture sector has strategic value. Latin America reveals an institutional revolution which situates the cultural sector in a predominant position where its contribution to the creation of social and economic value turns it into a key field in Latin American societies. Arts and culture constitute a factor of value creation which requires carefully planned and pertinent management processes. This publication, through its five contributions, all European, is a valuable tool of dissemination for knowledge and management in Latin America, where academic research into the sector is, as yet, incipient.","PeriodicalId":45515,"journal":{"name":"Academia-Revista Latinoamericana De Administracion","volume":"1 1","pages":"147-155"},"PeriodicalIF":1.2,"publicationDate":"2017-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83023530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}