{"title":"A Resolution for the Year Ahead: Developing an Interprofessional Mindset.","authors":"Vivian Campagna, Lorna Lee-Riley","doi":"10.1097/NCM.0000000000000904","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000904","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148930793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advocacy Framework for Professional Case Management.","authors":"Hussein Michael Tahan","doi":"10.1097/NCM.0000000000000876","DOIUrl":"10.1097/NCM.0000000000000876","url":null,"abstract":"<p><strong>Purpose/objectives: </strong>To present a practical advocacy and competency framework for professional case management.</p><p><strong>Primary practice settings: </strong>All practice settings across the continuum of health and human services and case managers of diverse health professional backgrounds.</p><p><strong>Findings and conclusion: </strong>Advocacy is a core standard within professional case management practice. It is essential for the protection of patients' rights, equitable access to services, and achievement of optimal health and well-being outcomes, across the continuum of care. The advocacy framework described herein was developed based on ethical, legal, clinical, and policy perspectives. It articulates specific knowledge requirements, skills, behaviors, and performance expectations across four primary advocacy domains: ethical and professional, legal and regulatory, clinical and practice-based, and systems and policy.</p><p><strong>Implications for case management: </strong>National standards consistently identify advocacy as a foundational obligation for professional case managers. Elements of the advocacy framework support workforce development, successful performance, and quality and organizational systems improvement. Acquiring foundational knowledge, skills, and competencies for optimal advocacy equips case managers with the ability and confidence to enact key advocacy-related behaviors to achieve desired outcomes for both the clients served and health care agencies or providers alike.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"218-231"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147964944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Manuscript Classics in Professional Case Management.","authors":"Suzanne K Powell","doi":"10.1097/NCM.0000000000000888","DOIUrl":"10.1097/NCM.0000000000000888","url":null,"abstract":"<p><strong>Abstract: </strong>Some of PCM Journals' articles remain unchanged and are classics, just as some aspects of case management remain the same. In this issue, we have some \"classics\"-although updated.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 5","pages":"201-202"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148608582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nikole C Petzoldt, Alexandra Seitsma, Julie-Kathryn Graham
{"title":"Family Acceptance of Transgender and Gender Diverse Youth and Suicide.","authors":"Nikole C Petzoldt, Alexandra Seitsma, Julie-Kathryn Graham","doi":"10.1097/NCM.0000000000000887","DOIUrl":"10.1097/NCM.0000000000000887","url":null,"abstract":"<p><strong>Abstract: </strong>Transgender and gender diverse (TGD) youth experience disproportionately high rates of anxiety, depression, and suicide compared with their cisgender peers. Family relationships play a central role in shaping these outcomes, yet the specific influence of family acceptance on suicide risk during adolescent gender identity development remains insufficiently understood. This literature review examines evidence to evaluate how family acceptance, rejection, and gender-affirming behaviors affect suicidal ideation and suicide attempts among TGD adolescents younger than age 19. A structured search identified 15 peer-reviewed studies meeting the inclusion criteria. A narrative review identified four consistent themes: family rejection significantly increases suicide risks, family acceptance is one of the strongest protective factors against suicidality, gender-specific affirmation is uniquely protective beyond general emotional support, and family processes represent a modifiable intervention target. Findings underscore the critical role of the family system in suicide prevention among TGD youth. Enhanced clinical screening, proactive parental education, and development of structured family-based interventions are essential. Future research should prioritize longitudinal designs and demographic diversity to better understand how family acceptance evolves over time and influences developmental risk factors.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"244-251"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148212708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research and Innovation in Case Management: A Decade in Review (2016-2026).","authors":"Heaven Provo","doi":"10.1097/NCM.0000000000000890","DOIUrl":"10.1097/NCM.0000000000000890","url":null,"abstract":"<p><strong>Abstract: </strong>Research and innovation are foundational to the transformation of professional case management and utilization review (CM/UR). Over the past decade, CM/UR has evolved significantly to address care complexity, workforce challenges, regulatory change, and administrative burden. Innovative workforce models, expanded community coordination, and advances in analytics, automation, artificial intelligence, and interoperability have improved efficiency, compliance, continuity of care, and patient outcomes while supporting value-based care. As regulatory requirements continue to evolve, sustained research and agile innovation remain essential to optimizing CM/UR delivery while maintaining a strong person-centered focus.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"235-237"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13395263/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148550659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering Case Manager Leaders: Advancing Care 2nd Annual CMSA Virtual Leadership Conference October 3, 2026, Case Management Week October 11-October 17, 2026.","authors":"Janet Coulter","doi":"10.1097/NCM.0000000000000886","DOIUrl":"10.1097/NCM.0000000000000886","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"232-234"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148370296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Client Is More Than a Birthdate.","authors":"Michael B Garrett","doi":"10.1097/NCM.0000000000000889","DOIUrl":"10.1097/NCM.0000000000000889","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"241-243"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148370340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Commemorating National Case Management Week From Advocacy to AI.","authors":"Margaret Ann Tindal Brown, Vivian Campagna","doi":"10.1097/NCM.0000000000000884","DOIUrl":"10.1097/NCM.0000000000000884","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"238-240"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148260040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Next Wave of Workplace Bullying in Health Care.","authors":"Ellen Fink-Samnick","doi":"10.1097/NCM.0000000000000874","DOIUrl":"10.1097/NCM.0000000000000874","url":null,"abstract":"<p><strong>Background and introduction: </strong>Workplace bullying and incivility have continued to escalate across health care and pose serious risks to workforce well-being, organizational sustainability, and patient safety. This article builds on a prior four-part article series for this journal and examines emerging dimensions of bullying, including mobbing, gaslighting, cyberbullying, remote and virtual incivility, and the misuse of artificial intelligence. Recent data demonstrate a rising prevalence, disproportionate impacts across gender, race, ethnicity, and sexual minority status, and direct associations with burnout, turnover, medical error, and mortality. The piece also reviews the evolving regulatory, professional, and legislative responses to incivility and highlights an organizational quality-monitoring system that has yielded successful outcomes for health care settings. Practice strategies are also provided to mitigate bullying within the current health care workspaces (e.g., virtual or remote, onsite, or hybrid) and foster psychologically safe, ethical, and high-quality health care environments that heed the Quintuple Aim.</p><p><strong>Purpose/objectives: </strong>Readers of this article will be able to (1) identify historic and current data regarding workplace bullying and incivility in health care, (2) define common terms associated with workforce bullying and incivility, (3) recognize fresh dimensions of workforce bullying and incivility, and (4) apply knowledge regarding quality monitoring systems to mitigate incivility in the health care workplace.</p><p><strong>Primary practice settings: </strong>Health care organizations and systems, all touchpoints across the transitions of care.</p><p><strong>Findings/conclusions: </strong>Findings reveal how workplace bullying and incivility in health care have not diminished despite decades of professional standards, position statements, and accreditation efforts. Bullying has further escalated in prevalence, complexity, and harm over the past several decades creating significant risks for workforce well-being, organizational sustainability, and patient safety. COVID-19 amplified workforce stress, disrupted interprofessional relationships, while also accelerating the availability of remote roles. New role opportunities became impediments to effective workforce collaboration that advanced quality and safety concerns across practice settings. Ongoing awareness of the dimensions and consequences of workforce bullying by case management's interdisciplinary composition continues to be a critical way to inform successful standards of practice by all case managers.</p><p><strong>Implications for case management practice: </strong>Professionals who hesitate to confront and address incidents of disruptive and oppressive behaviors in the health care workspace contribute to poor quality of care. The Coronavirus (COVID)-19 pandemic brought new challenges to health care settings that contribute t","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"203-217"},"PeriodicalIF":1.2,"publicationDate":"2026-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148036303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joanna C Fletcher-Smith, Anand D Pandyan, Catherine Sackley
{"title":"A National Survey of Case Managers and Case Management Practice in the United Kingdom.","authors":"Joanna C Fletcher-Smith, Anand D Pandyan, Catherine Sackley","doi":"10.1097/NCM.0000000000000895","DOIUrl":"10.1097/NCM.0000000000000895","url":null,"abstract":"<p><strong>Purpose of study: </strong>Case management in the United Kingdom is an unregulated profession with no defined training pathway. The current case management workforce in the United Kingdom is drawn from diverse professional backgrounds and plays an important role in rehabilitation and supporting patients within a medico-legal context. There is limited empirical evidence describing the UK case management workforce and its practice.</p><p><strong>Objectives: </strong>The study aimed to (1) describe the demographic and professional characteristics of individuals working in case management in the UK and (2) identify common trends in case management practice.</p><p><strong>Primary practice setting: </strong>Rehabilitation case management settings in the United Kingdom.</p><p><strong>Methodology and sample: </strong>Cross-sectional survey using an online questionnaire tool distributed nationally via professional networks and organizations in the United Kingdom. The sample was adult practitioners working in the United Kingdom under the job title of case manager, or in roles consistent with the Institute of Registered Case Managers' (IRCM) definition of case management. The survey consisted of 29 questions eliciting data on the participants' background demographic information, professional practice information related to supervision, development and training, the client populations they manage, and practice-related information related to assessment, goal setting, and formal reporting.</p><p><strong>Results: </strong>A total of 168 case managers completed the survey. Respondents were predominantly female, clinically trained, and experienced practitioners, with 166 working in the private sector supporting clients with complex neurological and trauma-related conditions. Engagement in continued professional development (CPD) and supervision was high, with most respondents reporting regular participation in both. However, only 78 respondents (46%) reported using standardized outcome measures in practice, and a wide variation in assessment tools was identified. Most respondents reported flexibility in assembling rehabilitation teams and frequent involvement in litigation-related work.</p><p><strong>Implications for case management practice: </strong>This study provides the first national overview of the UK case management workforce, highlighting a predominantly experienced, clinically qualified but heterogeneous workforce. Although strong engagement in professional development and supervision is evident, variability in assessment practices and the absence of a formalized training pathway indicate a need for greater standardization and professional regulation. These findings support the development of structured education, competency frameworks, and initiatives such as the Institute of Registered Case Managers' Register to enhance consistency, governance, and public protection within the profession.This national cross-sectional survey provides evidenc","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":""},"PeriodicalIF":1.2,"publicationDate":"2026-08-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148725796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}