{"title":"Towards Uninterruptible Smart Home Processes","authors":"Kai Grunert","doi":"10.1109/CBI54897.2022.10052","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10052","url":null,"abstract":"Today's Smart Home protocols specify the functionality and interfaces of Smart Home devices, but they cannot represent arbitrary, complex processes defined by the user. For example, if a speaker has to play music after a motion detector detects movement. This process has to be set up on a centralized automation system. However, if the connection to the Internet breaks down or the involved cloud systems crash, most Smart Home processes will stop working. This paper proposes a decentralized approach where the defined process descriptions are directly transferred to the devices. The devices interpret and execute the process steps themselves with the help of a component called the Distributed Process Engine. This architecture guarantees the reliable execution of Smart Home processes in the event of many possible types of failures.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121244127","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reconsidering the Notion of “Operating Model” in the context of Innovation and Transformation. A Systematic Literature Review","authors":"Bart van der Heijden, Stijn Viaene, Amy Van Looy","doi":"10.1109/CBI54897.2022.00019","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00019","url":null,"abstract":"The notion of Operating Model (OM) is frequently used in the academic and practitioner-related literature, as well as in publications written by major consultancy firms. Despite its popularity, the concept is not unambiguously used, creating some issues in interpretation, and understanding. To fill this gap, we offer a Systematic Literature Review (SLR) to better capture the dynamic environment in which businesses take part. We have looked at the use of the concept in a context defined by innovation and transformation. Our goal was to investigate which decisions are made using the lens of OM. We have compared definitions, listed properties and boundaries of the notion of OM, as well as identified decision topics. We end this article by providing avenues for future research.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133794947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ServML - A Domain-Specific Modeling Language as an Extension of SysML to Model Smart Service Systems","authors":"E. Marx","doi":"10.1109/CBI54897.2022.00018","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00018","url":null,"abstract":"Modeling smart service systems is a challenging task. Numerous actors with a diverse set of resources form complex systems in which smart products act as boundary objects. In their development, smart service systems combine several disciplines such as service, software, and mechanical engineering with their respective modeling languages and approaches. Despite the increasing importance of smart service systems, there are few practical ways to specify their architecture from both a business and a technical perspective. The lack of conceptual guidance hinders an efficient and meaningful design process in which service and smart product development are isolated. To address this gap, I propose the domain-specific modeling language ServML as an extension of the well-established Systems Modeling Language (SysML) that focuses on complex smart service systems. The application of ServML is demonstrated in a real-world online case. My results support researchers and practitioners alike in designing industrial smart service systems.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115586901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Interoperating Vocabularies in Multilingual Domain Data","authors":"Simone Bocca, Gábor Bella, Fausto Giunchiglia","doi":"10.1109/CBI54897.2022.10051","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10051","url":null,"abstract":"Reducing ambiguity in data is a crucial requirement to be satisfied in domains of interest where high levels of information precision are required. For this purpose a specific Domain Data is exploited, where the information is expressed through specific Domain Vocabularies defined to reduce the ambiguity present, instead, when natural languages are used. However, different vocabularies are defined for the same domain used in different contexts, hindering the possibility to interoperate domain data expressed using such vocabularies. The main contribution of this paper is a domain vocabulary integration process, allowing for the interoperability among different vocabularies in cross-context exploitable Multilingual Domain Data. The integration process is based on a novel approach which concretely separates the semantic of concepts from their representations, thus reducing the complexity of creating mapping between different vocabularies concepts. The process is currently adopted within the InteropEHRate EU project, from which a real use case scenario has been extracted to demonstrate the execution of the process.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"2009 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123919089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards an event-centric knowledge graph approach for public administration","authors":"Dimitris Zeginis, K. Tarabanis","doi":"10.1109/CBI54897.2022.10045","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10045","url":null,"abstract":"Public administrations (PA) around the globe produce and handle a vast amount of data that are mainly the outcome of interactions of end-users. By evaluating the focus of PA one finds that most interactions involve only a few core entities such as the citizen or business. Usually, this information involving the core entities are scattered in numerous siloed databases developed by different departments and divisions, thus hindering PA to provide a comprehensive overview of their core entities and their interactions. Recently, knowledge graphs have been proposed for structuring large collections of data in a meaningful way, however they tend to represent a static state of the world and do not focus on the dynamics and changes over time. To address this, a new approach of event-centric knowledge graphs has been introduced that captures the dynamics of knowledge considering events as first-class entities for knowledge representation. The aim of this paper is to apply an event-centric knowledge graph approach for a holistic data governance of all data repositories in PA which models all interactions of PA related actors. We anticipate that the proposed approach will also facilitate PAs to adopt a data-centic orientation that can facilitate ubiquitous AI and data analytics.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132289933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Decentralized Governance inspired by Corporate Governance?","authors":"H. Koning, T. V. D. Linden","doi":"10.1109/CBI54897.2022.10055","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10055","url":null,"abstract":"This paper describes ongoing PhD research into decentralized governance. First the notion of governance is explained as necessarily underlying and enabling any human cooperation. Up till now, governance has always been the job of a group of people specifically appointed for that purpose. Acknowledging the fundamental tension between decentralization and governance, the possibility of decentralized governance is investigated as informed by established principles of good governance.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130461438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IT Business Value Measurement and Communication among German CIOs: A Conceptual Framework","authors":"T. Held, M. Westner","doi":"10.1109/CBI54897.2022.00023","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00023","url":null,"abstract":"This paper applies design science research methodology to iteratively develop a framework for measuring and communicating IT business value from a CIO perspective. The framework design is based on analysis and integration of literature combined with empirical findings. The framework was evaluated by CIO interviews and a practical feasibility study. The results show that IT business value can be measured and communicated using our framework by applying six consecutive process steps. Thereby, IT business value is not a single number but a set of quantitative and qualitative metrics relevant to stakeholders. Our framework represents a novel and integrated approach on how CIOs can select appropriate metrics, measure, and communicate IT business value to stakeholders. In addition, the paper provides insights for CIOs on how to be successful in IT business value management.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128534217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Philipp Danylak, S. Lins, Malte Greulich, A. Sunyaev
{"title":"Toward a Unified Framework for Information Systems Certification Internalization","authors":"Philipp Danylak, S. Lins, Malte Greulich, A. Sunyaev","doi":"10.1109/CBI54897.2022.00027","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00027","url":null,"abstract":"Information systems (IS) certifications are often deemed as an effective way to address contemporary challenges in the IS domain, such as ensuring data protection and making artificial intelligence more trustworthy. However, IS certifications are only effective if organizations thoroughly internalize them. Internalization refers to the process of absorbing information underlying a certification (e.g., best practices and third-party feedback) into the organization and translating it into knowledge, procedures, and technical capabilities. Yet, research on the process of certification internalization is scattered and lacks an established framework. For this study, we conducted a descriptive literature review and synthesized existing research into a unified framework summarizing the certification internalization process. Our framework characterizes internalization as an iterative and continuous process comprising thirteen activities across five phases: initiation, preparation, assessment, implementation, and evaluation. This study contributes to a better understanding of certification internalization and can help to ensure certification effectiveness in practice. As the majority of certification internalization research is rooted in the management discipline, future research is needed to account for the specifics of IS in the certification internalization process.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116185801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Smart Legal Contracts & Smarter Dispute Resolution","authors":"Ece Su Ustun, Melek Yuce","doi":"10.1109/CBI54897.2022.10056","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.10056","url":null,"abstract":"Availability, and efficiency of dispute resolution mechanisms are sine qua non for a healthy and prosperous environment. Regarding the technical difficulties and challenges, however, traditional judiciary mechanisms may not be effective for blockchain-related disputes. In this manner, judicialization of blockchain becomes highly inevitable, especially regarding the vision of creating a “self-sufficient system.” In this context, decentralized dispute resolution platforms have occurred and started to provide solutions to blockchain-based disputes. Yet, they are still far from being perfect and should be improved by legal standards and frameworks, as well as employing technical tools. This paper focuses on on-chain dispute resolution mechanisms for blockchain-related disputes, particularly those derived from smart legal contracts.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126137733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perceived Challenges in Benefits Management-A Study of Public Sector Information Systems Engineering Projects","authors":"S. Tanilkan, J. Hannay","doi":"10.1109/CBI54897.2022.00024","DOIUrl":"https://doi.org/10.1109/CBI54897.2022.00024","url":null,"abstract":"The field of benefits management gives guidelines on how to plan and realize benefits throughout the life-cycle of a system. However, realizing benefits from information systems projects has proven to be challenging in practice. In this paper, we investigate specific benefits management challenges as perceived by practitioners involved in information systems engineering projects. We conducted 22 interviews with respondents representing nine public sector projects, where challenges in managing benefits were elicited and identified. We elicited six specific benefits management challenges: A - Identifying and describing benefits, B - Alignment of work with planned benefits, C - Reception and acceptance of the planned benefits, D - Organizational issues, E - Alternative or competing solutions, F - Measuring and evaluating benefits. Overlaying these challenges with current normative models on benefits management, we find that: 1. Normative models on benefits management lack sufficient guidance on operative work on how to create information systems fit for realizing benefits and how to introduce these solutions to ensure benefits realization, and 2. Normative models on benefits management do not explicitly leverage the rapid project learning promoted by modern engineering methods. We conclude that more specific benefits management models should be elaborated, which are integrated into modern information systems engineering practices. This will enable best practices on the continuous adjustments of cost and scope according to evolving knowledge in projects to also be adapted to the management of benefits.","PeriodicalId":447040,"journal":{"name":"2022 IEEE 24th Conference on Business Informatics (CBI)","volume":"01 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131280220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}