Teti Maryulina, Sekolah Tinggi, Ilmu Administrasi Bagasasi
{"title":"THE INFLUENCE OF WORK MOTIVATION ON THE PERFORMANCE OF PUBLIC SERVICE EMPLOYEES IN PAGELARAN DISTRICT PANDEGLANG REGENCY","authors":"Teti Maryulina, Sekolah Tinggi, Ilmu Administrasi Bagasasi","doi":"10.61317/jc.v2i1.47","DOIUrl":"https://doi.org/10.61317/jc.v2i1.47","url":null,"abstract":"This study aims to determine the effect of work motivation on the performance of public service employees in the Performance Subdistrict, Pandeglang Regency. The sample in this study was all the village employees of Harapankarya and Karya Utama in the Performance Subdistrict, Pandeglang Regency. The sampling technique used in this study was based on the census sampling method, where all members of the population were sampled. The research approach used is descriptive-quantitative. Data collection techniques using a survey method in the form of a questionnaire The data analysis technique used is simple linear regression analysis and hypothesis testing using the SPSS for Windows Release 22 program. Based on the calculation results, if tcount > ttable is 4.133 > 2.073 and Fcount > Ftable is 17.085 > 4.320 with a significant level of 0.00 ˂ 0.05, then H0 is rejected and Ha is accepted, meaning that variable X (work motivation) has a positive effect on variable Y (employee performance). It can be concluded that work motivation partially has a significant effect on the performance of public service employees in the Performance Subdistrict, Pandeglang Regency. This shows that employee performance is determined by the level of work motivation possessed; the higher the work motivation, the higher the employee's performance.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"28 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76488835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IMPLEMENTATION OF NUISANCE PERMIT AND CONTROL POLICIES TO ACHIEVE EXCELLENT SERVICE AT THE BANDUNG CITY INTEGRATED SERVICE AND LICENSING AGENCY","authors":"Dea Melati, Elen Sari","doi":"10.61317/jc.v2i1.51","DOIUrl":"https://doi.org/10.61317/jc.v2i1.51","url":null,"abstract":"Excellent service is one of the crucial issues in the implementation of regional autonomy in Indonesia. So far, public services still have a bad image in the eyes of the public. Service is considered so bureaucratic that it creates negative impressions and perceptions about bureaucracy. The notion that bureaucracy is irrational, wasteful, unproductive and trapped in ceremonial activities is actually more common in society. Based on the problems described above, this study aims to determine the effect of the implementation of the disturbance permit policy and control on the excellent service of the City of Bandung. The research method used is explanatory survey method. The variables of this study consist of the independent variables namely Policy Implementation and Control, while the dependent variable is Excellent Service. The data was obtained through employee and community respondents who took care of disturbance permits at the Bandung City Integrated Licensing Service Agency. Respondents were determined as many as 87 through the Likert Scale questionnaire questionnaire instrument. The results of data collection will be tested for validity and reliability using moment product correlation techniques and Alpha-Cronbach. The results of the study stated that there was a significant influence between variables. The results of the data prove that policy implementation and control of excellent service at the Bandung City Integrated Licensing Service Agency have a significant influence.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"119 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91357550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Role Of Instagram Social Media As A Public Communication Media At Puskesmas Cilengkrang Kabupaten Bandung","authors":"Putri Astiti, Duane Masaji Raharja","doi":"10.61317/jc.v2i1.58","DOIUrl":"https://doi.org/10.61317/jc.v2i1.58","url":null,"abstract":"Social media used by government agency can act as a medium of communication with the masses, not only by verbal means. Nowdays, government agency on various level have used social media to spread information to the people. They are certainly cannot be detach from Public Communication. Public Communication is a process of delivering messages or interaction with the public where the message can be in a form of education, instruction, or information. Puskesmas is a government agency as a center for development, construction, and service. Also function as vanguard post for developmentof community healthcare services. Therefore, Puskesmas Cilengkrang utilize social mediaas a channelto deliver various information about healthcare. In this case they used Instagram. The role of @pkm_cilengkrang_kabbandung Instagram is to convey information about various government programs and all event held by Puskesmas Cilengkrang Kabupaten Bandung. This research shows that type of information conveyed by Puskesmas Cilengkrang Kabupaten Bandungon Instagram is about government program to support people healthcare, training or workshop event held there, education regarding community healthcare, and also schedule of immunizations or regular vaccinations.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"1 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72845086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE INFLUENCE OF ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE AT BANDUNG CITY HOSPITAL","authors":"Jiwa Riwayanti","doi":"10.61317/jc.v2i1.53","DOIUrl":"https://doi.org/10.61317/jc.v2i1.53","url":null,"abstract":"In the current era of industrialization, the hospital is a form of organization engaged in health services. One of the efforts made is to support referrals from basic level services, such as puskesmas. For this reason, the puskesmas is a referral center for basic level health services. Changes that occur in today's society greatly affect this competition, both changes in demography, socio-economics, science and technology, market competition and human resources. One of the factors for decreasing employee performance is thought to be organizational culture. Problems related to organizational culture at Muhammadiyah Bandung Hospital are the habit of lateness of employees, the habit of lateness of employees coming to work after rest hours, the habit of employees waiting for orders from superiors in carrying out tasks and the habits of employees not being on time in carrying out tasks. Therefore this study aims to determine the influence of organizational culture on employee performance. The method used in this study is in accordance with the expected objectives, namely descriptive and verification methods. Organizational culture (X) as the independent variable and employee performance as the dependent variable (Y). The population in this study were all employees at the Muhammadiyah Bandung Hospital. The sample specified in this study amounted to 50 respondents. The data collection used is through literature study, field study (interviews, questionnaires, and observations) with descriptive analysis and quantitative analysis. Data processing was carried out by validation and reliability tests using SPSS. The results of the study state that there is a fairly strong relationship between organizational culture and employee performance, and there is a positive influence between organizational culture on employee performance at Bandung Hospital.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135802682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sergio Fernandez, L. Malan, N. Holtzhausen, Michel M Tshiyoyo
{"title":"To what extent does corruption erode trust? Evidence of reputational spillovers from ten countries in the Southern African Development Community","authors":"Sergio Fernandez, L. Malan, N. Holtzhausen, Michel M Tshiyoyo","doi":"10.1080/23276665.2023.2184403","DOIUrl":"https://doi.org/10.1080/23276665.2023.2184403","url":null,"abstract":"","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"11 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81802593","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Who puts the thorn in the citizen’s flesh? Sources underlying administrative burden in a developing country","authors":"S.A Bhuiyan, Hasan Muhammad Baniamin","doi":"10.1080/23276665.2023.2183873","DOIUrl":"https://doi.org/10.1080/23276665.2023.2183873","url":null,"abstract":"ABSTRACT This article identifies and analyses sources of administrative burden in the context of developing countries. We explore the case of Bangladesh’s online birth registration system, which has been causing inconveniences for its citizens. By employing qualitative research techniques such as netnography, interviews, and newspaper text analysis, this study analyses and identifies sources causing administrative burden in Bangladesh, and categorises them into two broad groups: state-generated (e.g., strict screening policy, partial digitalisation, redundant documentation, mistakes and correction hassles, and corruption) and citizen-generated problems (e.g., delay in submitting a certificate and broker dependency). When these two sources are acute, they can impose “deprivation costs” on citizens.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"14 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88559307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Special issue introduction: integrating Asia Pacific influences and public management research","authors":"Chung-an Chen, Soojin Kim, Liang Ma","doi":"10.1080/23276665.2023.2172438","DOIUrl":"https://doi.org/10.1080/23276665.2023.2172438","url":null,"abstract":"Hofstede (2007) argues that the Asia context is special enough to merit more Asia management research. Indeed, public management lessons from the Asia Pacific region may open new windows that allow scholars to improve public management theory and practice. One example is the response of Asia Pacific countries to the COVID-19 pandemic. States in Asia Pacific region took measures that greatly differ from those in North America and West Europe, but their performance in combating the pandemic was no less effective than Western countries. Scholars argue that high performance in many Asian states can be attributed to people’s high trust in government, which is embedded in Confucian culture’s submission to authority (Chen & Hsieh, 2017). However, research that systematically examines Asia Pacific public management remains lacking. As Hofstede (2007) claims, Asian scholars should have more confidence in developing their own research agenda. In our view, the agenda for scholars in the Asia Pacific region should address the following themes. First, it should propose concepts or phenomena tailored for the Asia Pacific context. Many cultural or institutional concepts that cannot be found in the Western context, but meanwhile affect administrative behaviour and public management practices in Asia Pacific region, need to be treated seriously. For example, 2015) propose the concept of “guanxi”, a behavioural pattern grounded in the Confucian culture, and test whether promotion in the Chinese public sector is guanxi-based or merit-based. Second, it should compare public management across the borders, either between the East and the West or among Asian states. Comparative public administration has long been an important branch in public administration research. For example, Chen et al. (2019) find that people’s interest in and attraction to a public service career differs greatly among New Zealand, the United States, and Taiwan, with New Zealand being the lowest and Taiwan being the highest. Reasons for this variation in the attractiveness of public careers has been attributed to radical administrative reform in New Zealand and the high prestige of public servants in Taiwan. Additional research is needed to fully understand the differences across these countries. Finally, it should examine the applicability of propositions developed in the West. For example, in Western countries, most scholars agree that those who are high in public service motivation (PSM) tend to prefer a public-sector than a private-sector career. Some scholars in Asia Pacific countries, however, have failed to reach the same conclusion (Lee & Choi, 2016). In addition, facing competitive public service exams, high-PSM individuals in the East Asian countries are more likely to be “winnowed out” from public service (Chen et al., 2020). We","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"111 1","pages":"115 - 117"},"PeriodicalIF":2.9,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84897931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chengwei Xu, Assel Mussagulova, Chung-an Chen, Ming-Feng Kuo
{"title":"Do high-PSM public employees like extrinsic rewards? A latent class analysis","authors":"Chengwei Xu, Assel Mussagulova, Chung-an Chen, Ming-Feng Kuo","doi":"10.1080/23276665.2023.2169835","DOIUrl":"https://doi.org/10.1080/23276665.2023.2169835","url":null,"abstract":"ABSTRACT Scholarship examining public service motivation (PSM) in multi-incentive settings is still insufficient. Though previous studies have extensively tested the nomological networks of PSM, they paid less attention to differences between individual preferences. Drawing on latent class analysis (LCA), this study addresses this gap by focusing on these differences in a multi-incentive setting instead of merely investigating relationships between variables. The analysis established a four-class model that classified 1286 Chinese respondents into four groups based on their PSM level and responses to three types of rewards (i.e., intrinsic, intangible extrinsic, and tangible extrinsic rewards). Results demonstrated that: among the respondents, (1) 32.49% with low PSM preferred tangible extrinsic rewards; (2) 19.3% with moderate PSM showed a preference for intangible extrinsic rewards; (3) 35.94% with high PSM reported a desire for tangible extrinsic rewards; and (4) 12.26% with high PSM showed a preference for all three types of rewards. Findings support the argument that PSM may be compatible with tangible and intangible extrinsic rewards.","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"97 1","pages":"179 - 198"},"PeriodicalIF":2.9,"publicationDate":"2023-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91085728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advancing knowledge in public administration: why religion matters","authors":"E. Ongaro, Michele Tantardini","doi":"10.1080/23276665.2022.2155858","DOIUrl":"https://doi.org/10.1080/23276665.2022.2155858","url":null,"abstract":"This editorial makes the case that religion is a significant influence on public administration (PA) and religious factors should usefully be considered in researching PA, for purposes of both advancing knowledge and drawing practical implications. The starting point for our argument is the assumption that context does matter for PA, and religion is a neglected part of the context. Religion – broadly defined as a set of coherent answers to the core existential questions that confront any human group and pertain to the relationship of the human to the divine and their codification in creedal forms, and involving a ritual dimension and piety – is interwoven with societal, cultural, political and administrative elements, which constitutes the context that affects PA in a given jurisdiction. Including religious factors in PA studies would therefore contribute to the advancement of the field. The influence of religion has so far been overlooked in PA research. It is worth examining why religion has been overlooked in PA, at least the English-language literature, for a better understanding of the contribution that can derive from encompassing religious factors into theory and empirical research about PA. One reason lies in narrow interpretations of secularisation, which has at times been seen – in the West – as an irreversible trend in history. This consideration may have driven away the attention of PA scholars to religious factors. We would counter that these narrow interpretations do not consider that, first, processes of secularisation have occurred in a differential way around the world. Societies in the Asia Pacific region, for instance, may have secularised less than the West. In addition, secularisation may flow and ebb over time rather than linearly growing. Second – and more crucial, is that secularity is compatible with religion and religiously informed consciences still playing a role as social forces. Another reason for overlooking religion is that religious factors may fit problematically into certain epistemological approaches, like forms of neo-positivism, which have been ascendant in recent decades. We counter that this need not be the case, and that there is room in the field of PA – which is interdisciplinary and characterised by epistemological and methodological pluralism – for researching the influence of religion on key aspects of PA through a multitude of approaches and methods. Thus, the influence of religion on PA could and should be investigated more systematically, thereby adding to our capacity of generating knowledge to address PA-problems. In a recent contribution to this purpose (Ongaro & Tantardini, 2023 to our knowledge, the only book-length scholarly work devoted to this topic, although a number of journal articles and book chapters have been published that address different specific theoretical and empirical aspects of the relationship between religion and PA), we work out a theoretical framing of the relationship be","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"42 1","pages":"1 - 6"},"PeriodicalIF":2.9,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88598813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public administration in authoritarian regimes","authors":"B. Peters","doi":"10.1080/23276665.2023.2169820","DOIUrl":"https://doi.org/10.1080/23276665.2023.2169820","url":null,"abstract":"There has been an “institutional turn” in the study of authoritarian regimes (Pepinsky, 2014). That interest in institutions has not extended to public bureaucracies to the extent that seems necessary if we are to understand how these political systems govern. Bureaucracies tend to be the most standardised institutions within political systems. One can travel to all parts of the world and find pyramidal structures within departments, a formal personnel system based (at least in theory) on merit, probably some more or less autonomous agencies, and other standard features. That similarity is often only superficial, and there are fundamental differences among bureaucracies, even with the apparent similarities. Comparing public bureaucracies, therefore, involves getting beneath apparent similarities, and understanding how and why systems differ. One of the crucial factors producing differences among administrative systems is whether they function within a democratic or an authoritarian regime. The diffusion of ideas about public management, and pressures from donor organisations have in many cases produced what Fred Riggs (1964) called “doublespeak” in administration.The public image and pronouncements of the bureaucracy are one thing, and sound like those from a modernised, democratic regime. The reality within the system, and especially the reality of relationships between the state and its citizens may, however, be something else entirely. Simply saying that the bureaucracy is functioning within an authoritarian regime is in itself inadequate to explain differences among administrative systems. For example, there may be marked differences between authoritarian regimes controlled by political parties and those that are more personal (van Soest & Grauvogel, 2017), and both of those will differ from those controlled by the military. In addition, some authoritarian regimes are also developmental, and use the power of the state to direct resources towards economic development (Chibber, 2002), while others may be more oriented merely towards controlling their societies. Also, the ideologies motivating authoritarian regimes may differ, with some being socialist or communist, while others being extremely conservative (including theocracies), and some having little ideology at all except for the maintenance of power. Finally, some authoritarian regimes depend more on validation through elections than do others. These electoral authoritarian regimes (see Schedler, 2013), or competitive authoritarian regimes (Levitsky & Way, 2010), justify themselves through having a mandate from the people, rather than strictly by power or ideology. The hybrid nature","PeriodicalId":43945,"journal":{"name":"Asia Pacific Journal of Public Administration","volume":"10 1","pages":"7 - 15"},"PeriodicalIF":2.9,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83666621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}