International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)最新文献

{"title":"Determinants of Waste Management Programmes on Sustainable Environmental Conservation in Mukuru Slums in Kenya","authors":"Eric Muriuki Kirea, J. Omwenga","doi":"10.61108/ijsshr.v1i1.18","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.18","url":null,"abstract":"Surging amounts of waste are reported globally and especially in lower-income countries, with negative consequences for health and the environment. Increasing concern has been raised for the limited progress achieved in practice by diverse sets of policies and programmes. Waste management is a wicked problem characterized by multilayered interdependencies, complex social dynamics and webs of stakeholders. Interactions among these generate unpredictable outcomes that can be missed by decision makers through their understanding and framing of their context. This study therefore aimed at unlocking the intrigues behind unending waste management concerns that have continued to bedevil Mukuru slums despite the interventions in place and to develop sustainable mechanisms to address the challenges. The study was descriptive in nature and tried to understand determinants of waste management towards attaining a sustainable environmental conservation. The study targeted key informants drawn from the Nairobi county department of environment, water and sanitation, civil society groups, NEMA and local provincial administration and community members in Mukuru slum. Stratified sampling technique was used to select the sample population for the study. Since the study used primary data, a well set of questionnaire was used to collect the data from the respondents. The collected data was subjected to scrutiny through screening to ensure completeness and eliminate all the errors, before final analysis, aided by statistical packages for social sciences (SPSS) software. Regression analysis was also performed to determine the relationship between the poverty, management capabilities, financial resources and regulatory policies on sustainable environmental conservation. Data presentation was achieved through tables, graphs and charts. Findings revealed that poverty level, financial resources, management capabilities, and regulatory policies have great influence on sustainable environmental conservation in Mukuru slums. Therefore, the study recommended for integrated waste management approach that is community centered to bring every community member on board and other key stakeholders. On financial resources, the study recommended for robust public-private sector partnership to build up financial capital necessary for management of waste menace and conserve the environment and allocation of more resources. There is a need for more trainings, and awareness creation and formulation of elaborate policies to create autonomy for NEMA to enable the organization implement and enforce its regulations effectively. The study outlined that further studies can be done on the impact of socio-demographic factors, household perceptions and attitudes on waste management and socio-economic factors on sustainable environmental conservation.","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"266 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133350755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of Resource Availability on the Performance of Energy and Petroleum Sector State Corporations in Kisumu County, Kenya.","authors":"Odingo Odak, Dr. Fredrick Aila","doi":"10.61108/ijsshr.v1i1.16","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.16","url":null,"abstract":"The purpose of this study was to establish the effect of resource availability on performance of energy and petroleum sector state corporations in Kenya. The study employed explanatory research design. The target population was 99 senior managers from 11 energy and petroleum sector state corporations in Kisumu County. Data was collected using structured questionnaire and secondary data schedule. SPSS was used for data analysis. Descriptive and inferential statistics were used for the analysis of quantitative data. Percentages, standard deviation and mean was used in descriptive while, correlation (r) and regression analysis were used for hypothesis testing at 95% confidence interval in in inferential statistics. Reliability was tested through Cronbach’s alpha coefficient. SD and mean were used to analyses the objective. Organization structure (p=0.12). Organization structure had statistically significant with organization performance and the null hypothesis rejected. It was evident that organization structure significantly influenced Kenyan energy and petroleum sector state corporations performance. The management of energy and petroleum sector state corporations in Kenya should therefore leverage all the aspects of resource availability to exponentially enhance the corporations’ performance","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"136 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125684038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategic Capabilities and Performance of Insurance Firms Listed at the Nairobi Securities Exchange, Kenya","authors":"Anne Ngundi Zawadi, Dr. Jane Queen Omwenga","doi":"10.61108/ijsshr.v1i1.15","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.15","url":null,"abstract":"The insurance sector has witnessed growth in both the corporate and private sectors driven by increased insurance uptake among corporations and individuals. However, despite the dynamic nature of the sector, some insurance firms face significant challenges in keeping up with their counterparts. To address the performance variations in the insurance sector, it is crucial to examine strategic capabilities such as technical knowledge, innovation, learning culture and service quality and their impact on performance of NSE listed firms in Kenya. This study aims to investigate how strategic capabilities influence the performance of these firms. The specific objectives of the study were: to examine the effect of innovation capability on the performance of NSE-listed insurance companies in Kenya; to determine the effect of service quality capability on the performance of NSE-listed insurance companies in Kenya; to investigate the effect of technical knowledge capability on the performance of NSE-listed insurance companies in Kenya and to examine the effect of learning culture  capability on the performance of NSE-listed insurance companies in Kenya. The study was anchored on the Resource based view theory, Knowledge based view and Dynamic capabilities theories.  A descriptive cross-sectional survey research design was adopted targeting 258 senior staff members of six listed insurance firms on the Nairobi Securities Exchange. A sample size of 156 respondents was determined by Yamane formula and stratified random sampling technique used for sample selection. Structured questionnaire was used for primary data collection with a pilot test involving 16 respondents to ensure the validity and reliability of the research instrument. Data analysis was performed with an aid of statistical packages for social sciences (SPSS) software employing descriptive statistics, correlation analysis and multiple regression models.  The findings revealed that innovation strategic capability, service quality strategic capability, technical knowledge strategic capability and learning culture strategic capability all had a positive significant relationship with performance of NSE-listed insurance companies in Kenya. The study therefore recommended that insurance firms listed at the NSE should invest in innovation, service quality, technical knowledge and learning culture to enhance their performance.","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123775131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human Resource Planning Subsystem and Firm Performance of Listed Companies at the Nairobi Securities Exchange in Kenya","authors":"James Gitari Muriithi, H. Gachunga, E. Mukulu","doi":"10.61108/ijsshr.v1i1.14","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.14","url":null,"abstract":"Globally, information systems have revolutionized various sectors of the economy, and their significance is particularly pronounced in developed countries. Human Resource planning subsystem has emerged as a time-saving and cost-effective solution in managing human resources. The study aims to explore whether there is a significant link between Human Resource planning subsystem utilization and the performance of listed companies at NSE. This study examines the relationship between Human Resource planning subsystem and firm performance of listed companies at the NSE in Kenya. Human Resource planning subsystem is a crucial tool adopted globally to streamline human resource management practices, including HR planning and performance management. The study analyzes the effect of Human Resource planning subsystem components, such as HR planning and firm performance, particularly focusing on the financial perspective, using the return on assets ratio. The study adopts an explanatory research design to identify causal links between Human Resource planning subsystem factors and firm performance. Both primary and secondary data are utilized in this research. Secondary data from financial statements provided by the Capital Markets Authority is combined with primary data collected from questionnaires and interviews conducted with HR managers of thirty listed companies. The study establishes that Human Resource planning subsystem components have a positive influence on the performance of companies listed at NSE. Human Resource planning subsystem facilitates the Workforce Demand Forecasting, Workforce Supply Forecasting, Skills Inventory and Analysis, Succession Planning leading to enhanced performance. Moreover, Human Resource planning subsystem aids in decision-making related to salary increments, promotions, retention, recognition of performance, layoffs, and identification of underperforming employees. The study further reveals that Human Resource planning subsystem effectively manages external information outside the organization, contributing to improved performance. Additionally, Human Resource planning subsystem enables employees to access their payroll information offsite, promoting convenience and reducing payroll administration expenses. Based on the findings, the study concludes that Human Resource planning subsystem, particularly the recruitment and selection subsystem, significantly affects firm performance among NSE-listed companies. Additionally, HR planning subsystem also plays a crucial role in influencing firm performance. To enhance firm performance, the study recommends the implementation and improvement of the Human Resource planning subsystem. Furthermore, it suggests investing in the enhancement of the Human Resource planning subsystem, as it has a direct impact on a firm's performance.","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132510643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of Organizational Leadership on Performance of Energy and Petroleum Sector State Corporations in Kisumu County, Kenya","authors":"Odingo Odak, Aila Fredrick","doi":"10.61108/ijsshr.v1i1.13","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.13","url":null,"abstract":"The purpose of this study was to establish the effect of organizational leadership on performance of energy and petroleum sector state corporations in Kenya. The study employed explanatory research design. The target population was 99 senior managers from 11 energy and petroleum sector state corporations in Kisumu County. Data were collected using structured questionnaire and secondary data schedule. SPSS was used for data analysis. Descriptive and inferential statistics were used for the analysis of quantitative data. Percentages, standard deviation and mean was used in descriptive while, correlation (r) and regression analysis were used for hypothesis testing at 95% confidence interval in inferential statistics. Reliability was tested through Cronbach’s alpha coefficient. SD and mean were used to analyse the objective. Organization leadership (p=0.12). Organization structure had statistically significant with organization performance and the null hypothesis rejected. It was evident that organization structure significantly influenced Kenyan energy and petroleum sector state corporations performance. The management of energy and petroleum sector state corporations in Kenya should therefore leverage all the aspects of organization leadership to exponentially enhance the corporations’ performance.","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"208 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115771554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Effect of Supply Chain Management Relationship on the Performance of Public Hospitals in Nairobi County","authors":"Kanake Josephine Naitore, S. Nyang’au","doi":"10.61108/ijsshr.v1i1.12","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.12","url":null,"abstract":"The purpose of the study was to establish the effect of supply chain management relationship on the performance of public hospitals in Kenya.The study was guided by the following objectives: to assess the influence of strategic supplier partnership on the performance of public hospitals in Nairobi County,to evaluate the influence of Customer Relationship on the performance of public hospitals in Nairobi County,to assess the influence of Information sharing on the performance of public hospitals in Nairobi County and finally to determine the influence of Supply chain innovation onthe performance of public hospitals in Nairobi County.The researcher used descriptive research design.This study will focus on all the 163 employees working with procurement department in various public hospitals for procurement of healthcare products and services in Nairobi County.The study used census where all employees were recruited to take part in this study.This study used primary data which was collected through use of questionnaires. Afive-point Likert scale questionnaire was used.. The researcher contracted two research assistants to collect data. The collected data from the questionnaire was be been given codes, keyed in the computer and eventually edited for completeness. Statistical Package for the Social Sciences (SPSS) and Microsoft Excel was used data analysis.Regarding strategic supplier partnership, the study established that strategic supplier partnership had a significant and positive effect on the performance of public hospitals in Nairobi County.The study also established that customer relationship leadership Styles had a significant and positive effect on the performance of public hospitals in Nairobi County.The study further established that information sharing had significant and a positive effect on the performance of public hospitals in Nairobi County.The study finally established that supply chain innovation had significant and a positive effect on the performance of public hospitals in Nairobi County.","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132056477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Determinants of Implementation of Special Groups’ Procurement Contracts in Public Universities in Kenya","authors":"Kajuju Agnes Longo, S. Nyangau","doi":"10.61108/ijsshr.v1i1.11","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.11","url":null,"abstract":"The purpose of the study was to find out the determinants of the implementation of public procurement opportunities for special groups in the public universities in Kenya. The study was guided by the following objectives: information access, finance access, technical readinesses and finally compliance enforcement in relation to the implementation of public procurement opportunities for special groups in public universities in Kenya. A cross-sectional survey design was adopted by the study and both qualitative and qualitative methods was applied.The target population was all 39 public universities in Kenya.A sample of 68 procurement as well as finance officials from public universities was used. Questionnaire was used to collect the data. A pilot study was carried out to measure both reliability and validity of the research instruments. Tables and graphs was used to present the results.Regarding access to information, the study established that access to information had a significant and positive effect on the implementation of public procurement opportunities for special groups.The study established that access to finance had a significant and positive effect on the implementation of public procurement opportunities for special groups.The study also established that technical readiness had significant and a positive effect on the implementation of public procurement opportunities for special groups..The study finally established that compliance enforcement onhad significant and a positive effect on the implementation of public procurement opportunities for special groups .The study recommends that  public universities in the country should effectively integrate procurement functions with ICT based systems that can enhance implied tendering requirements through application of e-procurement methods; use of automated procurement systems as well as implementation of supportive ICT infrastructure for encouraging adoption of ICT based procurement systems. In addition, the study recommended that the public universities in the country should enhance efficient and effective procurement structures, policies and procedures as well imposing sanctions for violation of procurement rules that will boost implementation of public procurement opportunities for special groups. \u0000 ","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"127 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117348522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Contract Management and Procurement Performance of State Corporation in Kenya","authors":"Ahmed Jele Hassan, J. Omwenga","doi":"10.61108/ijsshr.v1i1.9","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.9","url":null,"abstract":" To enhance their competitive edge and optimize resource utilization, it is imperative for public sector entities to adopt efficient contract management strategies. Despite demonstrating a robust methodology for contract management, the energy industry experienced a significant 25% rise in procurement prices. Consequently, the research examined the impact of contract management on the efficacy of procurement processes within State organizations, encompassing contract administration, contract dispute resolution, contract relationship management, contract monitoring, and contract evaluation. This literature review examines the impact of contract management practices on procurement performance. The study was guided by the principles of general systems theory, institutional theory, contract management theory, and transactional cost theory. The study employed a cross-sectional research design. The study sample consisted of 157 individuals employed by one of the four state corporations in Kenya, specifically in the departments of managers'/vote holders, procurement, finance & accounts, or ICT. A sample size of 113 was generated using the sample size formulas proposed by Yamane in 1967. The proportion of the given criterion in the research population is approximately reflected in the sample due to the utilization of the stratified random sampling technique. The primary data was collected by means of a questionnaire. The dependability of the instrument was assessed through pilot testing, utilizing the Cronbach Alpha Reliability Coefficient. The dependability of the research tool was determined to be 0.839, a value that falls within the acceptable range. The investigation employed both descriptive and inferential statistics. The statistical analysis employed the Pearson correlation coefficient and multiple linear regression analysis at a significance threshold of 0.05. The data analysis was conducted using version 26 of the Statistical Package for Social Sciences (SPSS). The research revealed a statistically significant positive correlation between contract administration, contract dispute resolution, contract relationship management, contract monitoring, contract evaluation, and procurement performance. The findings of this study will contribute to the existing body of knowledge on contract management and procurement effectiveness in state businesses operating within the sector. The findings of the study indicate that enhancing contract management practices will lead to enhanced procurement performance within State Corporations. The efficacy of contract management can be juxtaposed with the efficiency of procurement endeavors undertaken by governmental entities and private corporations. \u0000 ","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125275221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Constraints to Growth Transition of Micro Enterprises into Small Enterprises in Kisii County, Kenya","authors":"Bariti Thomas Momanyi, DR. Samson Nyangau, Muo Charles","doi":"10.61108/ijsshr.v1i1.8","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.8","url":null,"abstract":"This study intends to explore the constraints facing entrepreneurs in the micro enterprises sector. Micro enterprises play a significant role in the country’s economy. Many countries in the world have realized the importance of micro and small enterprises (MSEs) and therefore are working to improve their performance and competitiveness. In Kenya, MSEs cut across all sectors of the country’s economy and provide one of the most prolific sources of employment not to mention the breeding ground for small, medium and larger industries, which are critical for industrialization today. These enterprises are found in every corner of Kenya and they have great potential for creating a variety of jobs, while generating widespread economic benefits. It is in the light of the above that the study is designed to establish the challenges facing growth of microenterprise. The study was a descriptive study and was limited to Kisii County, Kenya. Questionnaires were used for data collection and descriptive statistics were used to analyze the data obtained. In view of the findings as well as the conclusion deduced from the study some recommendations were made.F irstly, the study suggests that institutional support should be extended to the MSE sector to help build capacity of the owners/Managers as far as strategic planning is concerned. The recently created MSE Authority in Kenya should urgently provide this support as stipulated in the MSE Act of 2012. Secondly, the MSE owners/managers through their associations should encourage networking amongst its members in order to learn best practices which include developing strategic plans.The development partners in their efforts to spur entrepreneurship in Kenya should support programs that will create awareness and attitude change among entrepreneurs as to the benefits of strategic planning in business","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128586660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategic Outsourcing and Firm Performance: A Review of Literature","authors":"Muo Charles, Sei Benson Ochieng","doi":"10.61108/ijsshr.v1i1.5","DOIUrl":"https://doi.org/10.61108/ijsshr.v1i1.5","url":null,"abstract":"Abstract: Despite the fact that firms collectively contribute to the socio-economic development of the national economy, most firms nowadays are face difficulties in maintaining superior firm performance; occasioned by unmanageable business environment uncertainty and changes. It is for this reason that the idea of strategic outsourcing has evolved in response to changes in the business environment and uncertainty. Despite vast empirical research on the relationship between strategic outsourcing and firm performance, there is limited research on influence of strategic outsourcing on firm performance in developing countries. the majority of studies on the subject have contradictory results, and some have methodological, contextual, and conceptual gaps. Thus, there is currently conflicting evidence from the body of literature regarding the impact of strategic outsourcing and firm performance generally, so this research was necessary. The general objective of this study is to review conceptual, theoretical as well as empirical literature on the relationship between strategic outsourcing and, firm performance as well as the mediating effect of speed of service and moderating effect of competitive intensity on the relationship with the view of highlighting the knowledge gaps suitable to form basis for future research. The review of conceptual framework highlighted the historical development as well as the dimensions and perspectives of both strategic outsourcing and firm performance. It further discussed the speed of service delivery concept and the competitive intensity. The underpinning theories were; Resource Based Theory, Transaction Cost Economics Theory, Social Exchange Theory. The paper further reviewed extant empirical research on the manner in which strategic outsourcing relates to firm performance. It also reviewed focus as mediating variable and competitive intensity as moderator of relationships. Based on findings, the paper; proposed theoretical model to explain firm performance in terms of the indicators of strategic outsourcing and mediated by focus while it moderated by competitive intensity. In accordance with the reviewed literature, this paper concludes that service integration and management, offshore outsourcing, and multi-sourcing as measures of strategic outsourcing affect firm performance which is measured firm efficiency, firm profitability, competitive advantage, customer satisfaction and employee productivity. The relation is mediated by core competencies (measures of speed of service delivery) and moderated by predictability of a competitors’ market activity, hostility of a business’ s key competitors, and breadth of key competitors’ activities (measures of competitive intensity).","PeriodicalId":438312,"journal":{"name":"International Journal of Social Science and Humanities Research (IJSSHR) ISSN 2959-7056 (o); 2959-7048 (p)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128003130","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}