AD-minister最新文献

{"title":"El momento de la decisión desde la perspectiva de estrategias deliberadas y emergentes","authors":"Juan Esteban Hernández Betancur, I. Restrepo, L. A. Restrepo","doi":"10.17230/AD-MINISTER.31.6","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.31.6","url":null,"abstract":"","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"93-114"},"PeriodicalIF":0.9,"publicationDate":"2017-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67415364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Análisis de las estructuras de gestión del servicio en empresas del sector de servicios","authors":"L. Francisco, Luis Mauricio Bejarano Botero, C. A. M. Valencia","doi":"10.17230/AD-MINISTER.29.6","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.6","url":null,"abstract":"El estudio que oriento este articulo se hizo con el proposito de evaluar diferentes enfoques del servicio articulados como parte de las estrategias que orientan la filosofia de las organizaciones. Para lograrlo, se realizo una revision documental sobre diferentes perspectivas teoricas acerca del servicio, las cuales son aplicadas para evaluar, desde el metodo de estudio de caso, los aspectos con los que ocho empresas exitosas de Antioquia –que declaran, implicita o explicitamente, querer diferenciarse en servicios– han desarrollado sus estructuras organizacionales para la gestion del servicio. La revision a partir de los enfoques propiciados por la teoria y la comparacion de cada caso estudiado permitio encontrar similitudes que definen unas pautas a seguir en la formulacion de una estructura de servicio como estrategia de diferenciacion y factor de exito. El estudio da una idea de como implementar los modelos para analizar y evaluar las prestaciones de servicio, lo que, a futuro, puede estudiarse tambien desde los clientes/usuarios. Las limitantes se relacionan con las practicas de “servitizacion” que por ser recientes estan sujetas a comprobar los resultados de su aplicacion.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"121-146"},"PeriodicalIF":0.9,"publicationDate":"2016-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Perfil competitivo de empresas de tercerización de procesos de Bogotá: análisis de componentes principales","authors":"Nelson Orlando Alarcón Villamil, Melva Inés Gómez Caicedo, Rémi Stellian","doi":"10.17230/ad-minister.29.5","DOIUrl":"https://doi.org/10.17230/ad-minister.29.5","url":null,"abstract":"espanolEl objetivo del presente articulo de resultados de investigacion es analizar el perfil competitivo de empresas de tercerizacion de procesos de negocio (BPO, por sus siglas en Ingles) de Bogota, evaluadas a traves del Modelo de Indicadores de Gestion Sostenible y Asociatividad (MIGSA) y utilizando el Analisis de Componentes Principales (ACP), para distribuir las variables estudiadas en un numero reducido de grupos, con el fin de dar cuenta de los aspectos que sintetizan la variabilidad en la gestion de las empresas. El estudio permitio establecer dos ejes: el primero relaciona aspectos de sostenibilidad internos a la empresa y el segundo establece elementos de sostenibilidad externos, los dos generan cuatro perfiles diferentes de competitividad, los cuales permiten a las organizaciones, ademas de establecer su ubicacion, la generacion de planes estrategicos que favorezcan su posicionamiento en el mercado. EnglishThe aim of this article results of research is to analyze the competitive profile of BPO Bogota, evaluated through the model Indicators for Sustainable Management and associativity - MIGSA - and using the Principal Component Analysis (PCA), to distribute the variables studied in a small number of groups, in order to account for aspects that summarize the variability in the management of enterprises. The study allowed two axes: the first related aspects internal to the enterprise sustainability and the second set elements external sustainability, the two generate four different profiles of competitiveness, which enable organizations, and to establish your location, generation strategic plans that favor its position in the market.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"101-120"},"PeriodicalIF":0.9,"publicationDate":"2016-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414897","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Technological Unemployment: An approximation to the Latin American Case","authors":"Andrés Aguilera, María Gabriela Ramos Barrera","doi":"10.17230/AD-MINISTER.29.3","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.3","url":null,"abstract":"espanolAvances recientes en Inteligencia Artificial (IA), robotica, sistemas de control, software y tecnologias relacionadas han revivido el debate sobre la influencia que la tecnologia ejerce en el mercado laboral. Hasta el momento, el enfoque de la literatura se ha dado en economias avanzadas. Este documento busca describir y comparar las siguientes variables: gasto domestico en ciencia y tecnologia, PIB per capita, salario minimo nominal, gasto domestico en educacion en siete economias latinoamericanas y su impacto en la tasa de desempleo durante el periodo 1996 a 2011. Se usaron datos panel para medir la relacion de las variables con las tasas de desempleo en la region. Los resultados nos permitieron concluir que la inversion en ciencia y tecnologia en la region no ha alcanzado niveles que reduzcan potencialmente el empleo; por el contrario, la innovacion es vista como una fuente de ganancias en productividad en la mano de obra. Las implicaciones mas amplias de la tecnologia y la automatizacion todavia no son evidentes, sin embargo, tanto las firmas como el sector publico en la region deben prepararse para el desempleo tecnologico masivo que se ha estimado en modelos recientes. EnglishRecent advancements in Artificial Intelligence (AI), robotics, control systems, software and related technologies have revived the debate on the influence that technology has on labor markets. So far, the focus of the literature has been on advanced economies. This document aims to analyze the following variables: domestic spending in science and technology, GDP per capita, nominal minimum wage, domestic spending in education and their impact on unemployment rate in seven Latin American countries from 1996 to 2011. Panel data was used to measure the relation of these variables with unemployment rates in the region. The results allowed us to conclude that investment in Science and Technology in the region has not reached levels that potentially reduce employment; on the contrary, innovation is regarded as a source of labor productivity gains. The broader implications of technology and automation are yet to be seen, however, both firms and the public sector in the region must prepare for massive technological unemployement, as predicted by recent models.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"59-78"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.17230/AD-MINISTER.29.3","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"La organización informal en los equipos innovadores: un estudio de caso comparativo","authors":"C. López, Lina Marcela Guevara, Jorge Robledo Velásquez","doi":"10.17230/AD-MINISTER.29.9","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.9","url":null,"abstract":"This article presents a comparative, mixed, transversal and descriptive study based on a multilevel model of psychosocial factors to identify, evaluate and comprehend the dynamics of the informal organization in company innovation. The research is done at a team level through the application of the model instruments. Teams, for comparison purposes, are classified as “innovative” and “non-innovative” based on their practice of innovative activities as recognized by the Organization for Economic Co-operation and Development (OECD). Due to the non-parametric distribution of variables, the statistics Test U of Mann Whitney is used to identify the differences. The sample corresponds to 70 teams, formed by 563 people from 21 companies. The study finds there are differences in the factors of cohesion, potency and learning climate between the teams that do innovation activities and those which do not, as well as differences in the leadership factors between teams that do Research and Development activities and those which do other types of innovation activities. A comparative multi-case between four “innovative” teams from two companies is developed to better understand the relationship of these factors with innovation. The results provide evidence of the relationship existing between the cultural factors and the psychosocial factors of potency and learning climate.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"177-202"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Project maturity evaluation model for SMEs from the software development sub-sector","authors":"Álvaro Julio Cuadros López, Carolina Galindres, P. Ruiz","doi":"10.17230/AD-MINISTER.29.7","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.7","url":null,"abstract":"The purpose of the paper is to present a project management maturity model for SMEs oriented to software development. The proposal is based on CMMI capability maturity model, and the SCAMPI evaluation method. The proposal includes a quantitative satisfaction scale, redundant evidence assessment, and multiple criteria for selecting experts. The proposal was validated with a case study carried out in a medium-sized company from the Information and Communications Technology sector. The model concluded that the company did not reach maturity level 2; however it showed that 92% of the processes from maturity level 2 and 77% of the total process had already been implemented, which allows the company to adopt a specific orientation for its improvement efforts.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"147-162"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Validación de un instrumento para medir la responsabilidad social empresarial en consumidores de México","authors":"Teodoro Rafael Wendlandt Amezaga, María Trinidad Álvarez Medina, Marco Alberto Núñez Ramírez, Dina Ivonne Valdez Pineda","doi":"10.17230/AD-MINISTER.29.4","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.4","url":null,"abstract":"El presente estudio se propuso evaluar la sustentabilidad empirica de un instrumento de medicion de la responsabilidad social empresarial (RSE) en consumidores de Mexico. Para ello, se selecciono una muestra no probabilistica de 436 estudiantes de una universidad publica, la cual fue dividida en dos submuestras (n = 218). Mediante un analisis factorial exploratorio y un analisis factorial confirmatorio, los resultados obtenidos demostraron la validez empirica del modelo. Se propone que al utilizar dicho instrumento se obtenga informacion empirica suficiente que sirva para la toma de decisiones estrategicas, asi como para enriquecer y sustentar las ideas y teorias existentes sobre la RSE, muchas de las cuales no han sido validadas dentro del contexto latinoamericano. Es importante senalar que, debido a la naturaleza del tema y el tipo de escala, existe la posibilidad de cierta deseabilidad social en las respuestas del instrumento. Se concluye que el instrumento puede ser utilizado por otros investigadores para valorar de manera sustentable la RSE.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"79-100"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.17230/AD-MINISTER.29.4","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From Multilatina to Global Latina: Unveiling the corporate-level international strategy choices of Grupo Nutresa","authors":"M. Villa","doi":"10.17230/AD-MINISTER.29.2","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.2","url":null,"abstract":"Research on Multilatinas has underexplored multinationals from Colombia and their corporate-level international strategy choices to develop into Global Latinas. Building on interviews, documents, and archival data about Grupo Nutresa –Colombia’s most international firm in manufactured goods–, this study unveils and discusses this firm’s corporate-level international strategy choices between 1960 and 2014. A prevailing notion is that most multinationals from Latin America continue to target international operations to focus mainly on their home region through an export, multidomestic or transnational corporate-level international strategy. In contrast, data show that Grupo Nutresa chose to evolve through a sequential approach from an export to a transnational corporate-level international strategy while its international operations were able to transcend its home region to reach North America, Asia, Europe, Africa, and Oceania. These results add to international business research on emergent market multinational companies (EMNCs) from Latin America by unveiling the corporate-level international strategy choices of a Colombian origin Multilatina that transformed into a Global Latina.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"23-57"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Internationalization and firm performance in Chindia countries: a meta-analytic review","authors":"L. Schulze, Aurélien Douesnel, O. Grégoire","doi":"10.17230/AD-MINISTER.29.1","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.29.1","url":null,"abstract":"For more than four decades, researchers have examined theoretically and empirically the relationship between internationalization and firm performance. While existing studies have provided important contributions, the stream of research still lacks consistency due to ambiguous findings on the internationalization-firm performance relationship. Moreover, previous research has often been limited to developed countries. The present study focuses on the emerging Chindia countries and determines the direction and the strength of the internationalization-firm performance relationship. Additionally, we have identified moderators of the relationship. Drawing on 21 studies, based on 9026 firms, we utilize a meta-analytic review to assess our hypotheses. Our results show that there is a significant and positive internationalization-firm performance relationship in Chindia countries. The effect of internationalization in India and China does not significantly differ. Moreover, we find that the effect of internationalization is significantly stronger in the United States as compared to the Chindia countries. The time period of data collection did not play an important role as a moderator. The present study contributes to the International Business literature by examining how and to which extent internationalization influences firm performance and offers implications for theory and practice as well as recommendations for future research.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"5-22"},"PeriodicalIF":0.9,"publicationDate":"2016-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustainability Education in Indian Business Schools: A Status Review","authors":"P. D. Jose","doi":"10.17230/AD-MINISTER.28.13","DOIUrl":"https://doi.org/10.17230/AD-MINISTER.28.13","url":null,"abstract":"Sustainability issues, given their potential scale of impact and urgency, have captured the imagination of both corporations and academic institutions everywhere. This paper examines how such problems and their potential solutions have been incorporated into higher education, particularly business school education in India. With over 3,600 business schools in the public and private sector, business education in India has proliferated. However, students by and large still remain unexposed to sustainability and disaster management concepts in their curriculum.  The underlying factors for this include, lack of institutional capacity, issues related to faculty motivation and incentives, lack of recruiter interest and limited availability to high quality resource material.  Further, while several schools in India focus on sectors relevant to sustainability, inter-organizational linkages have not developed and business school generally operate independently.  This paper examines the way forward to deeply integrate sustainability principles into the core curriculum of business schools. Measures suggested include creating communities of practice among academia and industry, building a resource base of teaching materials for easy access by faculty, and several measures to strengthen institutional capacity.","PeriodicalId":42371,"journal":{"name":"AD-minister","volume":"1 1","pages":"255-272"},"PeriodicalIF":0.9,"publicationDate":"2016-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67414169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}