{"title":"Effectuation theoretical debate: systematic review and research agenda","authors":"Suzi Elen Ferreira Dias, Edson Sadao Iizuka, Eduardo Pinto Vilas Boas","doi":"10.1108/inmr-12-2018-0094","DOIUrl":"https://doi.org/10.1108/inmr-12-2018-0094","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to understand the theoretical discussion of effectuation since the seminal paper in 2001 and to propose an agenda for future studies.\u0000\u0000\u0000Design/methodology/approach\u0000Systematic literature review and content analysis of 71 papers.\u0000\u0000\u0000Findings\u0000Most papers performed a replication of the concepts empirically, and few studies proposed to understand theoretical aspects of effectuation, among them, some authors presented theoretical advances to improve the approach and others participated in an ongoing debate that shows there is no consensus on whether the approach is theory or if considered, appears to be under construction at a rudimentary level or being questioned.\u0000\u0000\u0000Research limitations/implications\u0000The method requires authors to make choices, so the database used and the criteria defined for searching papers that were analyzed are the main limitations of this research.\u0000\u0000\u0000Practical implications\u0000The authors suggest that researchers, teachers and practitioners use effectuation analytically and reflectively.\u0000\u0000\u0000Social implications\u0000The authors present and analyze the current theoretical debate on effectuation. Results suggest the need for new discussions about the concepts, as well as new theoretical efforts of the researchers to analyze the potentialities and limitations of this approach.\u0000\u0000\u0000Originality/value\u0000Among empirical and applied research, with replications of the concepts of effectuation, this research contributes to a theoretical discussion based on a systematic literature review, seeking to bring new reflections about this approach. Additionally, the authors present an agenda of theoretical gaps for the development of future research.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-12-2018-0094","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47284762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Scur, A. M. Mello, L. Schreiner, Fernando José das Neves
{"title":"Eco-design requirements in heavyweight vehicle development – a case study of the impact of the Euro 5 emissions standard on the Brazilian industry","authors":"G. Scur, A. M. Mello, L. Schreiner, Fernando José das Neves","doi":"10.1108/inmr-08-2018-0063","DOIUrl":"https://doi.org/10.1108/inmr-08-2018-0063","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate how technology-forcing regulations affect the product development process in the supply chain of heavyweight vehicles.\u0000\u0000\u0000Design/methodology/approach\u0000Through a case study, this paper seeks to understand how one of the leading companies in heavyweight vehicles manufacturing industry and its engine supplier in Brazil introduce eco-design practices into its engine development process.\u0000\u0000\u0000Findings\u0000Through case studies conducted in a heavyweight vehicle producer and its engine supplier, this study shows that, in addition to meeting the standards and legislation, the automaker uses ecodesign practices during the product development cycle such as a design that eliminates harmful and hazardous materials and a project that allows recycling, the reuse of parts and energy efficiency, thereby reducing the environmental impact. However, without the mandatory requirements imposed by federal legislation, products with lower environmental impacts would rarely be developed, as environmental performance is not demanded by customers, who are mainly cost driven. Technology-forcing regulations play an important role in enhancing the adoption of ecodesign practices, but market and competitive conditions also play an important role.\u0000\u0000\u0000Originality/value\u0000Several studies on the impacts of public policies and development for the automobile sector have been conducted, but there is a lack of studies in the area of commercial vehicles, especially in Brazil. Therefore, this research is justified by new demands of society, in addition to the necessity of complying with legal requirements and the adoption of good practices related to eco-design.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-08-2018-0063","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43277050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Claudio Miraldo, S. F. Monken, L. Motta, A. F. Ribeiro
{"title":"Innovation in health-care companies: a strategy to increase customer service productivity","authors":"Claudio Miraldo, S. F. Monken, L. Motta, A. F. Ribeiro","doi":"10.1108/inmr-04-2019-0041","DOIUrl":"https://doi.org/10.1108/inmr-04-2019-0041","url":null,"abstract":"\u0000Purpose\u0000To promote access to their services, health-care companies provide various communication channels to their customers (beneficiaries) to enable the receipt of requests, such as authorization for examinations, procedures and hospitalizations. Under the approach of innovation studies, the management of customer relationship channels for health-care companies is characterized as a knowledge-intensive business service (KIBS). The purpose of this study is presenting innovation as a strategy to increase customer service productivity, as well as the monitoring of the quality of the service, the generation of health information for beneficiaries and compliance with the regulation set by the Brazilian National Health Agency (ANS).\u0000\u0000\u0000Design/methodology/approach\u0000The study is characterized as an applied research, as it proposes solutions to problems faced by supplemental health-care companies using the strategy of action research, i.e. an independent, social research with an empirical basis.\u0000\u0000\u0000Findings\u0000The result of this study shows that a computerized health-care system can increase productivity by 21.96%, and it presents an innovative solution for health-care companies to guarantee the process of meeting the demands and requests of their beneficiaries, ensuring the compliance with ANS regulations.\u0000\u0000\u0000Practical implications\u0000These results can be replicated to other healthcare companies and contribute to those seeking innovation, increased productivity and quality improvements in their services.\u0000\u0000\u0000Originality/value\u0000This work was also motivated by the lack of lstudies in the areas of health-care companies in Brazil.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-04-2019-0041","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42556640","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An assessment of the sustainability of Living Labs in Kenya","authors":"Mary Auma Ondiek, C. Moturi","doi":"10.1108/inmr-08-2018-0058","DOIUrl":"https://doi.org/10.1108/inmr-08-2018-0058","url":null,"abstract":"\u0000Purpose\u0000There has been a high rate of failure among the Living Labs in Kenya resulting in the expected outcomes not fully realized. This paper aims to assess the sustainability of Living Labs in Kenya.\u0000\u0000\u0000Design/methodology/approach\u0000Based on the four capital method of sustainable development evaluation framework, data were collected through interviews and questionnaires from innovators, users and employees among the 25 living labs in Kenya.\u0000\u0000\u0000Findings\u0000The research found that some innovators are not familiar with the living labs, the living labs are innovative and prepared to survive in future, some labs have strategic plans on how to pursue future environment and have developed ways of choosing right people to incubate, inability to get enough funding from the host organizations and limited knowledge on the supervision level of the operations. A model is proposed that can be generalized to other living labs in developing countries.\u0000\u0000\u0000Research limitations/implications\u0000The study was done in Nairobi where most of the living labs are situated.\u0000\u0000\u0000Practical implications\u0000The study concludes by emphasizing on the user involvement during innovation process. There is need to expand the capacities of living labs to accommodate more people to ensure more innovations are supported at a time. The senior managers in charge of the living labs should increase the level of supervision to ensure that the labs are effective in their incubation efforts and institutionalize support of the host organization to the labs to ensure continued growth and expansion.\u0000\u0000\u0000Originality/value\u0000The findings of this study are of value to research community, the decision and policymakers as it seeks to document the current status of the living labs in the Kenya\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-08-2018-0058","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44009086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Crowdsourcing as production model that uses collective intelligence, the collaborative culture and the formation of communities","authors":"Luciano Augusto Toledo, Felix Aguero Dias Leon","doi":"10.1108/INMR-06-2018-0040","DOIUrl":"https://doi.org/10.1108/INMR-06-2018-0040","url":null,"abstract":"\u0000Purpose\u0000It has been verified that companies are using crowdsourcing to carry out tasks related with the market, concentrating on three main areas: product development, advertising and promotion and market research. This study aims to carry out qualitative research using the case study method. The analysis unit that will be used will be marketing activities based on crowdsourcing. Finally, the study subjects used to understand the phenomenon are Coca Cola, PepsiCo, Netflix and Amazon.\u0000\u0000\u0000Design/methodology/approach\u0000For this study, the decision was made to use the case study method due to its qualitative character. Thus, the analysis unit of the study is composed of the activities of the company investigated related to the activities of the marketing information system. For this study, a unique case study was used. The object companies were Coca Cola, PepsiCo, Netflix and Amazon.\u0000\u0000\u0000Findings\u0000A significant number of advantages are therefore perceived for companies that adopt mass collaboration practices in the research and development of products. The strategic importance of this concept for companies that launch themselves into these surprising endeavors is ever more clear and consolidated in their planning. It is up to those sectors that are responsible for communication to think of strategies that incorporate the collaborative work of consumers into their actions.\u0000\u0000\u0000Research limitations/implications\u0000The study presents some limitations that give rise to the opportunity to embark on future studies. As it is an exploratory study, there was no validation of causality between variables, which may diminish the empirical value of the findings. In this context, the sample is small and non-probabilistic, which on one hand made applying the interviews in the field study viable, but on the other does not enable the results to be generalized.\u0000\u0000\u0000Practical implications\u0000The transfer of power to crowds of consumers has led to a reduction in costs. This combination of innovative and cost reduction constitutes value innovation, a basic factor for customer retention, standing apart from the competition and obtaining appreciable results, thus reducing mortality.\u0000\u0000\u0000Social implications\u0000A collaborative action is an integrated marketing and communication action. In the same way, using bloggers to evaluate products today is a basic form of research and development, networking and communication with consumers, who become co-creators of products and services, as well as interlocutors with those responsible for corporate communication.\u0000\u0000\u0000Originality/value\u0000A significant number of advantages are therefore perceived for companies that adopt mass collaboration practices in the research and development of products. The strategic importance of this concept for companies that launch themselves into these surprising endeavors is even more clear and consolidated in their planning. It is up to those sectors that are responsible for communication to think of strategies that incorporate","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/INMR-06-2018-0040","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44924918","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vitor Augusto Martins da Costa, Danielle Carvalho Ribeiro
{"title":"Alternatives for airport management in Brazil","authors":"Vitor Augusto Martins da Costa, Danielle Carvalho Ribeiro","doi":"10.1108/inmr-07-2018-0051","DOIUrl":"https://doi.org/10.1108/inmr-07-2018-0051","url":null,"abstract":"\u0000Purpose\u0000This paper aims to answer the following question: Is PPP a financially viable alternative for the management of regional airports in Brazil?\u0000\u0000\u0000Design/methodology/approach\u0000The methodology is based on the case study of the innovative model of Zona da Mata Regional Airport management. It was used Value for Money as a method to compare this case with the conventional airport management alternative.\u0000\u0000\u0000Findings\u0000It was observed that, when compared to the airport management alternative through contracting third parties, the public–private partnership (PPP) provided a reduction of almost 70% of public spending on the management of this infrastructure. Besides the financial advantage, other benefits of this PPP contract were also observed.\u0000\u0000\u0000Research limitations/implications\u0000The analyses carried out in this study are not exhaustive and can be improved and remade as the life cycle of the PPP contract studied is progressed.\u0000\u0000\u0000Practical implications\u0000It was concluded, from the results found, that PPP is an efficient alternative for the management of regional airports in Brazil, and the model can be replicated for similar airports.\u0000\u0000\u0000Originality/value\u0000When analyzing the results of this innovative project of managing a regional airport through a PPP, this work made it possible to measure the positive impacts of this alternative and demonstrate the potential of the PPP as an alternative for the management of other regional airports in Brazil.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-07-2018-0051","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47591405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sheila Serafim da Silva, P. R. Feldmann, R. G. Spers, Martha D. Bambini
{"title":"Analysis of the process of technology transfer in public research institutions","authors":"Sheila Serafim da Silva, P. R. Feldmann, R. G. Spers, Martha D. Bambini","doi":"10.1108/inmr-05-2018-0024","DOIUrl":"https://doi.org/10.1108/inmr-05-2018-0024","url":null,"abstract":"\u0000Purpose\u0000Empresa Brasileira de Pesquisa Agropecuária (Embrapa, the Brazilian Agricultural Research Corporation), owned by the Brazilian Government, is one of the most efficient agencies for promoting sustainable tropical agriculture in the world. However, although information is available, farmers do not always put the technologies and knowledge into practice. There is a large difference between the average productivity of farmers and crop or herd potential. Thus, this paper aims to describe and analyze the process of technology transfer of the Embrapa Agrobiology Unit.\u0000\u0000\u0000Design/methodology/approach\u0000The study reviewed the classical and diffusionist models of technology transfer (TT) in Brazilian agriculture and the role of the government in innovation. This was based on documentary research and structured interviews with four employees, supported by a structured roadmap composed of four categories for analysis: the role of TT; the organizational structure of the area; the TT strategies; and the ways of delivery, methods and tools of TT. By a qualitative approach, the results were treated through content analysis.\u0000\u0000\u0000Findings\u0000The results indicated that the area of TT at Embrapa went through a recent restructuring, which included the interchange and collective construction of knowledge (ICC) in its TT process, to turn entrepreneurship into reality. The company is dedicated to bringing knowledge to the most important people: farmers. This has been done through a participatory TT model, which has involved multiplier agents from the research stage to the transfer stage.\u0000\u0000\u0000Research limitations/implications\u0000Some limitations were found, among them, the fact that only internal members of Embrapa were interviewed, limiting the view of the TTICC staff and without knowing the multiplier agents’ opinion and other actors involved in the process. In addition, it is a qualitative research that is subject to the interpretation of the researcher.\u0000\u0000\u0000Practical implications\u0000This study contributed to reflections about the TT process and how it can be used by different actors, along with the role of the State in innovation.\u0000\u0000\u0000Social implications\u0000In addition to contributing to the development of products, processes and technologies for the economic, social and environmental development of Brazil, Embrapa has been outstanding in generating knowledge for the advancement of science. Its results have had impacts not only nationally but also worldwide. Embrapa has played a key role in Brazilian agriculture as well as in livestock, mainly, in supporting governmental projects and in the implementation of public policies.\u0000\u0000\u0000Originality/value\u0000The aim of this study was achieved, as there was a possibility of describing and analyzing the technology transfer process at Embrapa Agrobiology Unit, located in the city of Seropédica, Rio de Janeiro. It is concluded that Embrapa has been committed to involving the farmer in the process of interchange, collective construction of knowledge ","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-05-2018-0024","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45391238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Thais Assis de Souza, L. G. Antunes, Angélica da Silva Azevedo, Giulia Oliveira Angélico, A. Zambalde
{"title":"Innovative performance of Brazilian public higher educational institutions","authors":"Thais Assis de Souza, L. G. Antunes, Angélica da Silva Azevedo, Giulia Oliveira Angélico, A. Zambalde","doi":"10.1108/inmr-10-2018-0077","DOIUrl":"https://doi.org/10.1108/inmr-10-2018-0077","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to identify the compensation between research groups and companies that contribute the most for the innovative performance of Brazilian public higher educational institutions (PHEI), using as database the 2010’s tabular plan from CNPq’s Directory of Research Groups.\u0000\u0000\u0000Design/methodology/approach\u0000Descriptive and multivariate statistical techniques such as spearman correlation, cluster analysis, ANOVA and discriminant analysis were used.\u0000\u0000\u0000Findings\u0000Compensations that contribute the most for the updating of the PHEI are identified as transfer of financial resources from the partner to the group; providing grants for the group; transfer of material supplies to partner’s activities; temporary physical transfer of human resources from the group to the activities conducted by the partner; other forms of compensation that do not fit in the previous categories; and partnering with transfers of resources of any kind going in any direction.\u0000\u0000\u0000Research limitations/implications\u0000As a limitation, it is pointed out the discontinuity of the tabular plan, which presents 2010 as the last available data.\u0000\u0000\u0000Practical implications\u0000The results can contribute to programs and policies to encourage innovation within universities.\u0000\u0000\u0000Originality/value\u0000It may be inferred that the stimulus to specific compensations may expand the quantitative idea of interaction points between the university and companies, linking qualitative aspects, which leads to an understanding that such interactions may, in fact, contribute directly to the activity of generating and spreading knowledge and innovation.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-10-2018-0077","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43580671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Knowledge-intensive business services and innovation performance in Brazil","authors":"J. Santos","doi":"10.1108/inmr-03-2019-0025","DOIUrl":"https://doi.org/10.1108/inmr-03-2019-0025","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to identify the way different economic sectors in Brazil use knowledge-intensive business services (KIBS) and explore which features of KIBS use are associated with better innovation outcomes.\u0000\u0000\u0000Design/methodology/approach\u0000Clusters and regression analyses were used to analyze data from the national innovation survey (PINTEC) from 2014.\u0000\u0000\u0000Findings\u0000The results show that most of the 55 sectors of the Brazilian economy studied make little use of KIBS, but industries in which firms that interact with KIBS providers also have better innovation performance and offer more innovative offerings. The relationship with higher education institutions and research institutes proved particularly relevant, while the interaction with consultancy firms seems to be a strategy that leaves firms “stuck in the middle”.\u0000\u0000\u0000Originality/value\u0000The outcomes confirm the arguments of the literature that the use of KIBS has positive outcomes for customer firms. More importantly, however, the paper complements the existing literature by showing that the type of KIBS used in each country is relevant to understand firms’ innovation performance. The outcomes can guide firms and public policy initiatives oriented at the articulation of the national innovation system.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/inmr-03-2019-0025","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47460659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Guarantees used in refundable financing of innovation in micro, small and medium-sized enterprises","authors":"Richard Schmidt, Micheline Gaia Hoffmann","doi":"10.1108/INMR-04-2019-0044","DOIUrl":"https://doi.org/10.1108/INMR-04-2019-0044","url":null,"abstract":"\u0000Purpose\u0000Despite the increasing availability of financing programs for innovation, micro, small and medium-sized enterprises (MSMEs) often find it difficult to access credit for their projects. Among the reasons, the lack of the types of guarantees required by financial institutions stands out. Focused on this problem, in 2013, the Regional Bank for the Development of the Extreme South (BRDE) created a policy to stimulate innovation, making the required guarantees for financing operations of innovative companies more flexible: the BRDE Inova Program. This paper aims to analyze the guarantees used in the bank operations since the beginning of the program.\u0000\u0000\u0000Design/methodology/approach\u0000In the first stage of the research, the authors identified the guarantees used in each of the signed contracts, through a documentary survey. Next, semi-structured interviews showed the perceptions of the players involved in the innovation ecosystem of the state of Santa Catarina, regarding aspects related to the guarantees. Specifically, the authors investigated the following elements: strengths and limitations of the programs regarding access to credit for innovation; adequacy of existing guarantee mechanisms. To strengthen the conclusions, they used triangulated data collection in different stages.\u0000\u0000\u0000Findings\u0000The results showed that, on the one hand, the initiative helped BRDE to consolidate itself as the main financing agent of innovation in MSMEs; on the other hand, the need for traditional guarantees still plays a significant role for innovative MSMEs to access credit.\u0000\u0000\u0000Originality/value\u0000In addition to practical implications for the bank and other financing agents’ policies, this paper contributes to fill a gap in the literature on guarantee systems applied to the specificities of knowledge-intensive MSMEs.\u0000","PeriodicalId":42220,"journal":{"name":"Innovation & Management Review","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2019-08-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/INMR-04-2019-0044","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47791741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}