South East Asian Journal of Management最新文献

{"title":"Service Recovery Paradox in Indian Banking Industry: an Empirical Investigation","authors":"Arunesh Garg","doi":"10.21002/SEAM.V7I2.2049","DOIUrl":"https://doi.org/10.21002/SEAM.V7I2.2049","url":null,"abstract":"The present study examines existence of service recovery paradox in Indian banking industry. The study is taken up in the tri-city of Chandigarh, Panchkula and Mohali. The respondents are categorized into failure and no-failure groups on the basis of their service experience. Failure group constitutes those respondents who have experienced service recovery, and has been further divided into five sub-groups ranging from service recovery++ (service recovery better than expected) to service recovery- - (service recovery worse than expected). Service recovery paradox is examined by comparing service recovery++ group with no-failure group. The study shows evidence for existence of service recovery paradox in relation to satisfaction. It has been concluded that for service recovery paradox to exist, recovery effort has to be exceptionally good and much better than expectation level of the customer. The study suggests that service managers should take service failure as an opportunity to appease customers by providing a much better than expected recovery experience. However, organizations should not plan to create service failure situations because if they falter on imparting the recovery, customer satisfaction may be influenced negatively.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2013-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V7I2.2049","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What Factors Drive Job Seekers Attitude in Using E-Recruitment?","authors":"Ritzky Karina M.R. Brahmana, R. Brahmana","doi":"10.21002/SEAM.V7I2.2050","DOIUrl":"https://doi.org/10.21002/SEAM.V7I2.2050","url":null,"abstract":"In a digital world, job seekers prefer to use e-recruitment for a vacancy searching. Thus, the explanation of the determinants of their attitude in using this technology is left unobserved. This article reports the result of a survey study on how users utilize e-recruitment to search for works. Three hundred eighty-five just-graduated undergraduate students answered questions regarding their intention of using the e-recruitment under Theory of Acceptance Model. We propose Perceived Usefulness, Perceived Ease of Use, and Perceived of Enjoyment as the determinants of the job seekers intention. Results showed that those three variables influence the decision making of job seekers. We found also Perceived Usefulness is the mediating effect for jobs seekers in easy-to-use and enjoy feeling. This article provides evidence that e-recruitment has to be friendly user and fun to use to attract job seekers intention. Keywords: E-recruitment, perceived usefulness, perceived ease of u se, perceived of enjoyment, job seekers . Normal 0 false false false IN X-NONE X-NONE /* Style Definitions */ \u0000 table.MsoNormalTable \u0000 {mso-style-name:\"Table Normal\"; \u0000 mso-tstyle-rowband-size:0; \u0000 mso-tstyle-colband-size:0; \u0000 mso-style-noshow:yes; \u0000 mso-style-priority:99; \u0000 mso-style-qformat:yes; \u0000 mso-style-parent:\"\"; \u0000 mso-padding-alt:0cm 5.4pt 0cm 5.4pt; \u0000 mso-para-margin-top:0cm; \u0000 mso-para-margin-right:0cm; \u0000 mso-para-margin-bottom:10.0pt; \u0000 mso-para-margin-left:0cm; \u0000 line-height:115%; \u0000 mso-pagination:widow-orphan; \u0000 font-size:11.0pt; \u0000 font-family:\"Calibri\",\"sans-serif\"; \u0000 mso-ascii-font-family:Calibri; \u0000 mso-ascii-theme-font:minor-latin; \u0000 mso-fareast-font-family:\"Times New Roman\"; \u0000 mso-fareast-theme-font:minor-fareast; \u0000 mso-hansi-font-family:Calibri; \u0000 mso-hansi-theme-font:minor-latin; \u0000 mso-bidi-font-family:\"Times New Roman\"; \u0000 mso-bidi-theme-font:minor-bidi;}","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2013-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V7I2.2050","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identifying Contextual Factors of Employee Satisfaction of Performance Management at a Thai State Enterprise","authors":"Molraudee Saratun, Parisa Rungruang","doi":"10.21002/SEAM.V7I2.2048","DOIUrl":"https://doi.org/10.21002/SEAM.V7I2.2048","url":null,"abstract":"Organisations across the public services around the world are facing enormous challenges and pressure to bring about change amidst the increasingly ambiguous and complex environmental context. The public sector organisations need to be re-invented to better meet expecta- tions of their customers and stakehold- ers. Furthermore, increased globalisa- tion also spreads the introduction of Western human resource management practices across borders in the private sector as well as the public sector. This paper is concerned with the ap- plication of the Western practices of employee performance management (PM) in non-Western contexts, partic- ularly within the public sector. Many studies about PM practices have been mostly carried out in the Western con- text with a limited amount of research in Eastern cultures (Fletcher, 2001; Rao, 2007).By studying a Thai organisation in the public sector, a supplementary per- spective from the public sector in an emerging country could be expected. The limited literature available on Thai and Western management is generally in line with the notion that Thai and Westerners differ in their work values (Hampden-Turner and Trompenaars, 1997; Hofstede, 1980). Holmes, Tangtongtavy and Tomizawa (1995) questions the applicability of the Western management practices to the Thai business environment. Possible reasons why the Western management practices should be evaluated in the Thai context include: (a) uniqueness in the way Thai people maintain har- mony in the workplace; (b) how Thais tend to place a higher premium upon group rather than individual concerns; and (c) the way Thai people view the legitimate use of power by managers. Workplace harmony is obtained from Thais' concern for saving face, non- confrontational and indirect culture, being aware of another person's feel- ings, being neutral, and self-restrained. The relationship orientation also en- compasses gratitude and indebtedness to others. Management prerogative is maintained by very hierarchical cul- ture, focusing on status-oriented rela- tionships and respect for authority. Ac- cording to Hofstede's (1980) model of work values, Thailand ranks high on Power Distance, high as a Collectiv- ist culture, high on Uncertainty Avoid- ance, and high on Femininity.Nevertheless, in the last 15 years, like other parts of the world, Asian econo- mies have been affected by increased globalisation, economic and financial crisis (Chatteijee andNankervis, 2007; Lehmann, 2009; Zhu, Collins, Webber, and Benson, 2008). These changes led to increased scrutiny of the traditional 'Asian value concept' governing or- ganisational and managerial practices. Recent research on PM in South East Asian country (Vo and Stanton, 2011) has started to support the convergence approach. In addition, in studies in Thailand and Vietnam, national cultur- al traits are found to evolve and can be overridden by a strong organisational culture (Kantabutra and Saratun, 2011; Vo and Stanton, 2011).The","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2013-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V7I2.2048","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68245180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Influencing Individual Performance in an Indonesian Government Office","authors":"Azizatul Munawaroh, C. D. Riantoputra, Sally Bethesda Marpaung","doi":"10.21002/SEAM.V7I2.2051","DOIUrl":"https://doi.org/10.21002/SEAM.V7I2.2051","url":null,"abstract":"1024x768 Reformation in Indonesian government offices leads to many substantial changes, and demands improved job performances while arguably loading employees with more work. This research aims to understand factors that potentially influence job performance in Indonesian government offices that carries on such reformation. Using adapted scales from previous studies, this research investigates the role of workload, responsibility for others (level of responsibility to care for other people) and need for achievement on employee’s performance. A survey to all full-time workers in an Indonesian government office is conducted. Contrary to expectation, workload does not influence employee’s performance. Instead, regression analysis demonstrates that, employee’s need for achievement and responsibility for others are significant factors affecting individual performance. These results are important because they highlight the significance of need for achievement for the success of reformation in this office, and by extension for reformation in Indonesia. The results are also interesting because this is the first study that points out to the role of responsibility for others in influencing individual performance in Indonesia which is characterized by collectivistic culture. This paper discusses the contributions of these results for theory and practice. Keywords : Indonesian public, need for achievement, responsibility for others, workload. Normal 0 false false false IN X-NONE X-NONE /* Style Definitions */ \u0000 table.MsoNormalTable \u0000 {mso-style-name:\"Table Normal\"; \u0000 mso-tstyle-rowband-size:0; \u0000 mso-tstyle-colband-size:0; \u0000 mso-style-noshow:yes; \u0000 mso-style-priority:99; \u0000 mso-style-qformat:yes; \u0000 mso-style-parent:\"\"; \u0000 mso-padding-alt:0cm 5.4pt 0cm 5.4pt; \u0000 mso-para-margin:0cm; \u0000 mso-para-margin-bottom:.0001pt; \u0000 mso-pagination:widow-orphan; \u0000 font-size:11.0pt; \u0000 font-family:\"Calibri\",\"sans-serif\"; \u0000 mso-ascii-font-family:Calibri; \u0000 mso-ascii-theme-font:minor-latin; \u0000 mso-fareast-font-family:\"Times New Roman\"; \u0000 mso-fareast-theme-font:minor-fareast; \u0000 mso-hansi-font-family:Calibri; \u0000 mso-hansi-theme-font:minor-latin; \u0000 mso-bidi-font-family:\"Times New Roman\"; \u0000 mso-bidi-theme-font:minor-bidi;}","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2013-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V7I2.2051","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Including capabilities of local actors in regional economic development: Empirical results of local seaweed industries in Sulawesi","authors":"Mark T.J. Vredegoor, B. Pennink","doi":"10.21002/SEAM.V7I2.2052","DOIUrl":"https://doi.org/10.21002/SEAM.V7I2.2052","url":null,"abstract":"Stimson, et al. (2009) developed one of the most relevant and well known model for Regional Economic Development. This model covers the most important factors related to economic development question. However, this model excludes the social components of development. Local community should be included in terms of the development of a region. This paper introduced to the Stimson model “Skills” and “Knowledge” at the individual level for local actors indicating the capabilities at the individual level and introduced “Human Coordination” for the capabilities at the collective level. In our empirical research we looked at the Indonesian seaweed market with a specific focus on the region of Baubau. This region was chosen because there are hardly any economic developments. Furthermore this study focuses on the poorer community who are trying to improve their situation by the cultivation of Seaweed. Eighteen local informants was interviewed besides additional interviews of informants from educational and governmental institutions in the cities of Jakarta, Bandung and Yogyakarta. The informants selected had a direct or indirect relationship with the region of Baubau. With the support of the empirical data from this region we can confirm that it is worthwhile to include the local community in the model for regional economic development. The newly added variables: at the individual level; Skills and Knowledge and at the level of the collective: Human Coordination was supported by the empirical material. It is an indication that including the new variables can give regional economic an extra dimension. In this way we think that it becomes more explicit that “endogenous” means that the people, or variables closely related to them, should be more explicitly included in models trying to capture Regional Economic Development or rephrased as Local Economic Development Keywords: Regional and endogenous development; Fisheries and seaweed industries; Indonesia; Sulawesi; Community-based management, Local community. Normal 0 false false false IN X-NONE X-NONE /* Style Definitions */ \u0000 table.MsoNormalTable \u0000 {mso-style-name:\"Table Normal\"; \u0000 mso-tstyle-rowband-size:0; \u0000 mso-tstyle-colband-size:0; \u0000 mso-style-noshow:yes; \u0000 mso-style-priority:99; \u0000 mso-style-qformat:yes; \u0000 mso-style-parent:\"\"; \u0000 mso-padding-alt:0cm 5.4pt 0cm 5.4pt; \u0000 mso-para-margin-top:0cm; \u0000 mso-para-margin-right:0cm; \u0000 mso-para-margin-bottom:10.0pt; \u0000 mso-para-margin-left:0cm; \u0000 line-height:115%; \u0000 mso-pagination:widow-orphan; \u0000 font-size:11.0pt; \u0000 font-family:\"Calibri\",\"sans-serif\"; \u0000 mso-ascii-font-family:Calibri; \u0000 mso-ascii-theme-font:minor-latin; \u0000 mso-fareast-font-family:\"Times New Roman\"; \u0000 mso-fareast-theme-font:minor-fareast; \u0000 mso-hansi-font-family:Calibri; \u0000 mso-hansi-theme-font:minor-latin; \u0000 mso-bidi-font-family:\"Times New Roman\"; \u0000 mso-bidi-theme-font:minor-bidi;}","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2013-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68245043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Entrepreneurial Inclination Among Business Students: A Malaysian Study","authors":"Y. Lim, Teck Heang Lee, Boon-Liat Cheng","doi":"10.21002/SEAM.V6I2.1318","DOIUrl":"https://doi.org/10.21002/SEAM.V6I2.1318","url":null,"abstract":"The importance of entrepreneurship has been well recognized by the government, the academic community, and the researchers. Business creation and the cultivation of an entrepreneurial culture within the country have been the fundamental topics of discussion among the politicians, economists, and academics. This interest is based on the argument that new businesses contribute to job creation, economic development, and political and social stability (Kuratko and Hodgetts, 2004; Postigo, Iacobucci, and Tamborini, 2003; Wennekers and Thurik, 1999).Governments have a major interest in encouraging enterprises. They are well aware of the importance, both economic and political, of small new firms in an economy. The government understands the crucial roles played by entrepreneurial firms in contributing to the economic performance of the country. Entrepreneurial firms play a key role in innovations that lead to technological change and productivity growth. They are also the main mechanism by which many enter the economic mainstream of the society by setting up new companies in every sector of the economy. New businesses bring innovation to the market and create millions of new jobs (Kuratko and Hodgetts, 2004; Wickham, 2004). As reported by Koh (1996), \"the Government of Singapore has identified entrepreneurship as one of the most significant factors (if not the most significant) in the process of growth and development of its national economy\" (p. 12).As a result, governments are willing to provide ample support to new startups either financially or non-financially. In addition to capital grants and tax breaks, new firms are often given a head-start through consulting services and training. Examples are the Small Business Administration in the USA, and the Training and Enterprise Councils in the UK (Kuratko and Hodgetts, 2004; Wickham, 2004). In sum, \"governments aim to support entrepreneurial businesses because they have an interest in their success. Entrepreneurs bring economic prosperity, provide social stability and generate tax revenue\" (Wickham, 2004, p. 193).In academic, there has been a marked increase in entrepreneurship education. Many universities have recognized the significance of entrepreneurship and have designed curricula specifically for entrepreneurial learning. Education in entrepreneurship is a fast growing area in the United States and throughout the world (Hisrich, Peters, and Shepherd, 2005; Koh, 1996). During the 1970s, very few schools offered entrepreneurial courses in the US. But today, more than 600 schools offer such courses and they are reporting an increase in student enrollment in this area (Kuratko and Hodgetts, 2004). Other scholars such as Gorman and Hanlon (1997) and Vesper and Gartner (1997) have also reported an increase in the number and importance of entrepreneurship programs over the past 25 years.Many universities have established centers for entrepreneurship and they organize annual conferences in this theme. M","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2012-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V6I2.1318","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Risk Perception and Economic Value of Disaster Mitigation Case of Bantul Post Earthquake May 2006","authors":"Suryanto Suryanto, Mudrajad Kuncoro","doi":"10.21002/SEAM.V6I2.1319","DOIUrl":"https://doi.org/10.21002/SEAM.V6I2.1319","url":null,"abstract":"This study aims to obtain empirical evidence of disaster mitigation in Bantul, Indonesia. The expected utility theory and impact of regional characteristics on individual perceptions was used to describe the disaster risk management process. The regional mapping based on hazard level was conducted by a Geographical Information System (GIS). Data used in this research were primary and secondary data. Primary data were obtained by distributing questionnaire to some respondents. Sample amounts used were 395 respondents. The research empirical contribution was to economic valuation method used towards safety and efforts to link regional characteristics, individual perception and also their willingness to conduct mitigation. The research practical contribution was to identify some key obstacles in disaster risk management. Based on multiple regression analysis, this study found that educational level, risk aversion degree, trust towards earthquake-resistant building, control ability, income level, classifi cation of hazard area contributes to higher Willingness To Pay (WTP) for mitigation. It also found that perception towards central governmental roles variable did not affect to WTP for mitigation. However, the income levels of the communities in Bantul positively correspond to WTP for mitigation suggesting that the fi ndings were consistent with the expected utility theory.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2012-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V6I2.1319","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Characterization of Early and Late Adopters of ATM Card in Indian Banking Industry","authors":"Kamalpreet Kaur","doi":"10.21002/SEAM.V6I2.1321","DOIUrl":"https://doi.org/10.21002/SEAM.V6I2.1321","url":null,"abstract":"(ProQuest: ... denotes formulae omitted.)The innovations and technological progress are engines of economic growth. Economists and other social scientists have attempted to understand the process of technology diffusion from time to time. When the real need arises, a new idea is generated in the social system which becomes innovation once it is adopted by the community. Thus, Innovation makes the initial idea commercially feasible, and then adoption of the technology by potential users leads to its diffusion (Khan, 2004).Banks have also tried to redefine themselves with new rules by transforming its operations to universal banking and adding new channels with lucrative deals (Indian Banking; McKinsey and Company, 2010). Hence, the banks introduce innovative products through e-banking and e-payment system. This can be regarded as one of the ways for the banks to survive in this environment by launching the electronic products in the market viz. Internet Banking, Plastic Cards, Electronic fund transfer, Mobile Banking etc. which are known for its unique features like more speed to conduct transactions, universal applicability, lesser financial cost etc. while taking into consideration the customers' needs, preferences, perceptions, convenience and need of an hour.In modern era banking industry, information technology has revolutionized the way to approach their customers through innovative products and services. As information technology becomes more and more sophisticated, banks in many parts of the world are adopting a multiple-channel strategy. Also, the right mix of banking channels depends not only on the channel characteristics, but also the preferences of the consumers within a particular market (Wan et.al, 2005). Thus, the new innovations being adopted by banks hold great promises for them to grab huge business opportunities by competing worldwide. In this way, the innovations itself have also lured the banks to reengineer themselves with tech savvy services which can be reached to their customers by bringing flexibility in their \"distribution channels\" (De Sarkar, 2001). These new enhancements and their acceptance have shifted the bank interest from product centric to customer centric and Electronic banking can be seen as one of that advantageous change.Innovation is thus one leading 'driving force' nowadays, in different businesses. It is therefore important to research the investments in technology and their impact in the bank business (Saunders and Walter, 1994; King and Sethi, 1994). The paper has been divided into six sections. Section I briefly explains the emergence of in formation technology in Indian banking industry, Section II elaborates the introduction and adoption of ATMs by banks in India, Section III deals with the previous literature related to study, Section IV describes the sample and need of the study, however Section V highlights the empirical results and last but not the least Section VI presents the concluding remark","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2012-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V6I2.1321","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Students' Entrepreneurial Intentions by Using Theory of Planned Behavior: the Case in Indonesia","authors":"R. Astuti, F. Martdianty","doi":"10.21002/SEAM.V6I2.1317","DOIUrl":"https://doi.org/10.21002/SEAM.V6I2.1317","url":null,"abstract":"This research aims to study the intentions of students in entrepreneurship by using the theory of planned behavior of Fishbein and Ajzein. This study was conducted in six state universities in In- donesia, namely University A in Northern Sumatra, University B in Western Sumatra, University C in Jakarta, University D in Yogyakarta, University E in Eastern Java and University F in Southern Sulawesi with total sample of 600 fi nal year students. Data were analyzed using descriptive and in- ferential statistics using SPSS 11.5 and structural equation models using LISREL software to test the models. The result shows that the theory of planned behavior is proven signifi cant to predict studentsr entrepreneurial intention simultaneously in those six universities, whereas subjective norm was the strongest variable in the modeling. However, signifi cant differences were found between results from each university, when analyzed separately. The model has different partial impact in each university, whereas the model only worked signifi cantly in University D and F. Meanwhile, in University A, B and E some variables do not signifi cantly infl uenced entrepreneurial intention and for University C, we believe that there are other variables that may explain the studentsr entrepreneurial intention in University C since the model proved insignifi cantly to predict their entrepreneurial intention.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2012-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V6I2.1317","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Conflict Approaches of Effective Project Manager in the Upstream Sector of Indonesian Oil & Gas Industry","authors":"Adhi Cahyono, Y. Hartijasti","doi":"10.21002/SEAM.V6I2.1320","DOIUrl":"https://doi.org/10.21002/SEAM.V6I2.1320","url":null,"abstract":"Conflict can be functional or dysfunctional to the organizationrs performance. This study focused on the relationship between conflict approaches implemented by the project manager based on project team memberrs perception on the effectiveness of the project manager in managing projectrs conflict. Questionnaires were modified from Barker et al. (1988) to measure conflict management approaches and outcomes of managing project conflict. Data were gathered from 57 respondents who worked in the Engineering, Procurement, and Construction (EPC) contractors serving the upstream sector of the Oil and Gas industry in Indonesia. By using Pearson correlation, result of this study indicated that project managers were perceived to be effective in managing project conflict when implementing cooperative and confi rmative approaches, but ineffective when combining competitive and avoidance approaches. Further research should investigate correlation between cultural dimensions with conflict approaches and outcomes of managing conflict.","PeriodicalId":41895,"journal":{"name":"South East Asian Journal of Management","volume":null,"pages":null},"PeriodicalIF":0.5,"publicationDate":"2012-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.21002/SEAM.V6I2.1320","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"68244552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}