{"title":"Technology Services Perception and Behavioral biases of Promotion in Consumer paradox towards Generation Z: Evidence from Emerging Market","authors":"Tariq Jalees, Syed Hasnain Alam, Sohaib uz Zaman, Syeda Nazneen Waseem, Shafiq ur-Rehman","doi":"10.51659/josi.22.170","DOIUrl":"https://doi.org/10.51659/josi.22.170","url":null,"abstract":"This study examines the impact of perceived deception on \"satisfaction, loyalty, and trust.\" and mediating effect of trust and satisfaction on customer loyalty. The multi-mediating impact of \"perceived deception and customer satisfaction\" on corporate image and customer loyalty was measured. The study has focused on Z-Generation of the emerging market. The valid sample size for the study was 385. We have used earlier established scales and measures for this research. We found that perceived deception stimulates negative loyalty, customer trust, and customer satisfaction. Customer trust mediates perceived deception and loyalty. Customer satisfaction mediates perceived deception and loyalty. Corporate image moderates the relationship between perceived deception and trust. Perceived deception and customer trust have a multi-mediating effect on corporate image and customer loyalty. The study was limited to the emerging market. Deceptive adverting is unethical and harms consumers, including \"financial loss psychological and social distrust.\" Regulations related to deceptive adverting, especially in developing countries, are not well structured and defined. Moreover, due to low literacy rates, consumers in developing countries are more susceptible to misleading advertising. Thus, many advertisers in developing states take advantage of these aspects and for attracting customers. This study has developed a new model with five direct relationships, one moderating relationship, two mediating relationships, and one multi-mediating relationship.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135487518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yunus Emre TAŞGİT, Yasemin BAYKAL, Utku Can AYDIN, Abdullah YAKUPOĞLU, Mehmet COŞKUNER
{"title":"Do Employees’ Artificial Intelligence Attitudes Affect Individual Business Performance?","authors":"Yunus Emre TAŞGİT, Yasemin BAYKAL, Utku Can AYDIN, Abdullah YAKUPOĞLU, Mehmet COŞKUNER","doi":"10.51659/josi.22.176","DOIUrl":"https://doi.org/10.51659/josi.22.176","url":null,"abstract":"Employee performance, which is accepted as one of the most critical reasons for organizational success, changes day by day depending on different factors, although its scope and level of influence are different. In today's business world, the most important factor affecting employee performance is adaptation to changing technology. The purpose of this research is to examine the relationship between employees' artificial intelligence attitude and individual work performance. The research was designed as a relational survey model, one of the quantitative research methods. The data were collected by questionnaire technique. SPSS was used in the data analysis process. Findings were obtained through the data obtained from a total of 573 participants. According to the results of the research, the positive artificial intelligence attitude of the employees has a positive effect on task performance and contextual performance, and a negative effect on counterproductive work behaviour. On the other hand, negative artificial intelligence attitudes of employees negatively affect task performance and contextual performance, while positively supporting counterproductive work behaviour.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"141 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135487523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Causes of Paints and Coatings Raw Materials Supply Chain Crisis and its Impact on Businesses","authors":"Marina Sikharulidze, David Luigi Fuschi","doi":"10.51659/josi.22.172","DOIUrl":"https://doi.org/10.51659/josi.22.172","url":null,"abstract":"The paints, coatings, and surface technologies industry's global supply chains have grappled with severe shortages and significant disruptions. This research investigates the underlying causes behind this failure, which results from a complex interplay of interconnected events with a cascading impact. Logistical challenges, plant accidents, environmental regulations, Brexit, the COVID-19 pandemic, and a surge in demand, have led to undesirable outcomes and highlighted management challenges. Adopting a pragmatic approach, the study identified practical solutions managers and procurement teams could adopt. Utilizing an inductive methodology, the research focused on the root causes of the crisis, emphasizing that understanding the origin is essential for effective management. To validate the proposed strategies, a survey among industry practitioners was conducted. Relevant case studies of market leaders were examined focusing on the inbound logistics and procurement perspective, highlighting the critical role of strategic procurement and supply chain risk management for company competitiveness and survival in challenging circumstances. At the organizational level, the research identifies a gap in understanding the compatibility of lean principles in supply chain management with the realities of globalised supply chains.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"357 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135487521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Prof. Abhilasha Singh, Manal Shaheen, Ghoson Taleb
{"title":"Influence of Organization Culture on Employee Learning: A Case Study of Transport Company in the UAE","authors":"Prof. Abhilasha Singh, Manal Shaheen, Ghoson Taleb","doi":"10.51659/josi.22.163","DOIUrl":"https://doi.org/10.51659/josi.22.163","url":null,"abstract":"There is a need to fill the gap between adopting the change in organizational culture and employees' readiness to adopt the organizational cultural differences. The present research investigates the effect of organizational culture on the learning tendencies of the workforce. The study adopted a cross-sectional study design. Whereas a self-administered questionnaire was employed to collect data from 100 Sharjah transportation authority employees. The hierarchical model is based on four variables; organizational leadership, the management of employees, success criterion, as well as learning encouragement. Results indicated that organizational leadership and management of employees positively affect the employees’ readiness to change. Organizations with successful organizational cultures develop a high level of preparedness among employees. This domain remains a scarcely studied area for the transportation system, particularly in UAE, despite the vast literature on the subject.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":" ","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48673154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shoib Hassan, Muhammad Aksar, M. Zahoor, S. Hussain
{"title":"An Empirical Investigation on Ownership Structure and Earnings management: Evidence from PSX and FTSE-350 Listed Firms","authors":"Shoib Hassan, Muhammad Aksar, M. Zahoor, S. Hussain","doi":"10.51659/josi.22.165","DOIUrl":"https://doi.org/10.51659/josi.22.165","url":null,"abstract":"The current research aims to highlight the impact of ownership structure on real earnings management by comparing the firms listed on Pakistan Stock Exchange and London Stock Exchange. The secondary data of 167 Pakistani and 233 UK listed firms is analysed from 2011-2019. The results obtained for both countries shows that ownership structure influences the real earnings management. The results also suggest that real earnings management practices are significantly different in big and small size firms. Further, the impact of ownership structure on real earnings management among the big and small sized firms is different. The results of the study are helpful to the policymakers in reducing the real earnings management. The limitations and future aspects are also elucidated comprehensively.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":" ","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46303694","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Contemporary Business and Ethics","authors":"Mukesh Ranga","doi":"10.51659/josi.22.168","DOIUrl":"https://doi.org/10.51659/josi.22.168","url":null,"abstract":"Mankind is progressing since inception. Science has improved our understanding of physical understanding surrounding us and technology has improved the reach of conveniences through effective ways. Ethics are associated with moral of human beings to guide them towards the social acceptance. Ethics develop happiness among human beings. Ethics directs individuals towards the right directions and save to move in wrong direction. Present cutthroat competition in market induces the marketer to adopt unethical ways to survive in the market but that is hara-kiri for the business. For effective business organizations try to attract the customers towards their business and well as they wish to retain in market for longer time. For sustainable growth in the market and gain the trust of the customers, it is necessary to follow ethics in business organizations. Present paper discusses the ethics and business ethics along with its role in the competitive business world. Paper also discusses the principles of business ethics.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"1 1","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45653982","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does Competition Intensity of SMEs Moderate the Environmental Turbulence-Organizational Agility Relationship?","authors":"Mehmet Emirhan Kula","doi":"10.51659/josi.22.171","DOIUrl":"https://doi.org/10.51659/josi.22.171","url":null,"abstract":"Small and medium sized enterprises (SMEs) among the essential economic cornerstones of our age, where many factors are constantly changing. Social paradigm shifts are both diverse and complex. In fact, the increasing number of SMEs as a result of this complexity also constitutes the reason for this complex structure. So much so that while entrepreneurs are the agents of social change, the driving force of economic change is SMEs. There are always opportunities and threats for businesses arise directly from the business and competitive environment hence analysing data from 1256 SME’s the study shows that competition intensity moderates the environmental turbulence-organizational agility relationship.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"1 1","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88099101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Psychological and Social Factors Determining Investment Decisions in Cryptocurrency: Exploring the Mediating Role of Cognitive Biases","authors":"Rajnesh Shahani, Sayed Fayaz Ahmed","doi":"10.51659/josi.22.159","DOIUrl":"https://doi.org/10.51659/josi.22.159","url":null,"abstract":"This empirical research investigates whether investment decisions of cryptocurrency investors in Pakistan are influenced by a set of cognitive biases, as propagated by the theories in behavioural finance. To fill a dearth in the existing literature, this study evaluates the psychological and social sources of the cognitive biases that in turn affect investment decisions in cryptocurrency, therefore, this research essentially examines the mediating role of cognitive biases (Herding, Overconfidence, Representativeness, and Self-serving biases) between the linkages of socio-psychological factors (Money Anxiety, Social Interactions, Stress and Internal Locus of Control) and investment decisions in cryptocurrencies. Sample size of 313 respondents has been used, employing snowball sampling method, to analyze the data using Partial Least Square Structural Equation Modeling. The results reveal that herding bias, overconfidence bias and representativeness bias partially mediate the relationship between money anxiety, social interactions, stress and investment decisions in cryptocurrencies whereas self-serving bias fails to exert any mediation effect between internal locus of control and investment decisions. The results reveal that money anxiety causes herding bias which, in turn, affects the investment decisions in cryptocurrency positively; Stress leads to representativeness bias which, in turn, undermines investment decisions in cryptocurrency and social interactions generate overconfidence bias which, in turn, affects the investment decisions negatively.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"95 1","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81827172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dynamic contextual factors, individual agency and adoption of e-commerce in SMEs","authors":"Muhammad Arsalan Nazir, Raza Saleem Khan","doi":"10.51659/josi.21.154","DOIUrl":"https://doi.org/10.51659/josi.21.154","url":null,"abstract":"This article provides an explanation of how dynamic contextual factors and individual agency influence the adoption of electronic commerce (e-commerce) in small and medium-sized enterprises (SMEs) in Pakistan. Eight multiple qualitative case studies were undertaken, involving 24 face-to-face semi-structured interviews and were thematically analysed using NVivo. This study found that the Technology-Organization-Environment (TOE) factors and additional extended micro-level (individual agency) factors strongly influenced the adoption of e-commerce practices by the managers of Pakistani SMEs. Managers need to address factors such as digital readiness, recruiting of skilled ICT expertise, reluctance of customers to switch their preference from traditional business selling methods to e-commerce, obtaining government and local institutional support, and recognizing the characteristics and individual agency of their owner-managers. On top of these factors, there is a strong need to improve the Information and communication technology (ICT) infrastructure in order for manager to prepare for and to embrace the e-commerce practices in their respective companies. This article extends Tornatzky and Fleischer’s TOE framework by adding the micro-level context of individual agency. Additionally, this article proposes practical implications for policymakers, governments, and local business support agencies.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"10 1","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84173798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enabling Faculty Through Engagement: Insights to Human Resource Policy Directions","authors":"Ian B. Arcega","doi":"10.51659/josi.22.160","DOIUrl":"https://doi.org/10.51659/josi.22.160","url":null,"abstract":"The goal of fostering engagement is to make institutions more competitive. This is done through education, motivation of leaders, and commitment in social interactions. This is a descriptive research, which ascertained the level of engagement and work status of the faculty of Capiz State University that leads to changes in organizational performance. The researcher made a questionnaire as the tool in data collection, which underwent reliability testing and validation from the Human Resource Practitioners of various public agencies. The 131 regular faculty members who have worked at Capiz State University-Main Campus for one year or longer make up the respondents. The findings show that the faculty have high levels of autonomy, competence, and relatedness; they are dedicated to the work and value positive working affairs with one another; and they have positive work relationships with the institution. The faculty believed that family culture is present; they tend to engage if they felt given importance. Thus, if the faculty's needs are supported and prioritized by the institution in providing quality work-related needs, they will facilitate faculty engagement towards achieving the institution's vision and goals.","PeriodicalId":41156,"journal":{"name":"Journal of Organisational Studies and Innovation","volume":"62 1","pages":""},"PeriodicalIF":0.1,"publicationDate":"2023-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79635342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}