International Journal of Economics and Management最新文献

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The impact of the IFRS 15 implementation on the revenue-based earnings management in Poland 国际财务报告准则第15号实施对波兰基于收入的盈余管理的影响
International Journal of Economics and Management Pub Date : 2021-05-01 DOI: 10.22367/jem.2021.43.18
Izabela Morawska
{"title":"The impact of the IFRS 15 implementation on the revenue-based earnings management in Poland","authors":"Izabela Morawska","doi":"10.22367/jem.2021.43.18","DOIUrl":"https://doi.org/10.22367/jem.2021.43.18","url":null,"abstract":"Abstract Aim/purpose – This paper aims at investigating whether the International Financial Reporting Standard (IFRS) 15 Revenue from Contracts with Customers implementation in Poland has affected earnings management that uses discretion in revenue recognition to avoid losses and earnings decreases. Design/methodology/approach – The empirical studies were conducted using a sample of 80 entities from four industries listed on the Warsaw Stock Exchange (WSE) in Poland from 2016 to 2019. Caylor’s (2010) revenue-based model was applied, and an econometric model describing the studied relation was built and verified to this end. Findings – The analyzed entities managed earnings using discretion in accrued revenue recognition to avoid reporting losses. The research results did not confirm that the IFRS 15 adoption in Poland influenced revenue-based earnings management aimed at avoiding losses and earnings decreases. Research implications/limitations – This study warns of the role played by discretion in revenue recognition and recommends careful recognition of revenue under IFRS 15. Limitations of this study are generally related to the models’ specification and a relatively small number of the entities studied. Originality/value/contribution – This study contributes to the literature on revenue- -based earnings management and is one of the first studies on the association between IFRS 15 adoption and revenue-based earnings management in Poland. Thus, this study bridges the research gap in Poland.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"30 1","pages":"387 - 403"},"PeriodicalIF":0.0,"publicationDate":"2021-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87945103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
GDPR implementation in public administration in Poland – 1.5 year after: An empirical analysis GDPR在波兰公共管理中的实施- 1.5年后:实证分析
International Journal of Economics and Management Pub Date : 2021-01-01 DOI: 10.22367/JEM.2021.43.01
Dominika Lisiak-Felicka, M. Szmit
{"title":"GDPR implementation in public administration in Poland – 1.5 year after: An empirical analysis","authors":"Dominika Lisiak-Felicka, M. Szmit","doi":"10.22367/JEM.2021.43.01","DOIUrl":"https://doi.org/10.22367/JEM.2021.43.01","url":null,"abstract":"Abstract Aim/purpose – The paper contains descriptive exploratory research on the implementation of General Data Protection Requirements (GDPR) in a group of Polish public administration offices. The purpose of this research is to investigate the current state of personal data protection in the entities surveyed. Design/methodology/approach – The diagnostic survey method using the Computer Assisted Web Interview was employed. The survey was conducted in local government administration offices a year and a half after the GDPR implementation. Findings – All marshal offices and the majority of districts (about 80%) confirmed that they comply with all the GDPR requirements. The situation was slightly worse in municipal offices – about 23% of them declared that they do not comply with all the GDPR requirements. In officials’ opinion this situation may be improved by conducting training for employees, employee engagement, and appropriate support of the office management. Another aspect that draws attention is a very small budget dedicated to the GDPR implementation and maintenance in most of the offices surveyed. Research implications/limitations – The limitation of the findings is the relatively low responsiveness of the questionnaire survey. Originality/value/contribution – The research concerns a relatively new subject. The state of personal data protection in public administration in Poland after 18 months of the GDPR implementation was analyzed. So far, there is no comprehensive research that has been conducted into this field in local government administration.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"43 1","pages":"1 - 21"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83400911","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Testing for causality-in-mean and in-variance among the U.S., China, and some Africa capital markets: A CCF approach 美国、中国和一些非洲资本市场的平均和方差因果关系检验:CCF方法
International Journal of Economics and Management Pub Date : 2021-01-01 DOI: 10.22367/jem.2021.43.07
O. Osabuohien-Irabor
{"title":"Testing for causality-in-mean and in-variance among the U.S., China, and some Africa capital markets: A CCF approach","authors":"O. Osabuohien-Irabor","doi":"10.22367/jem.2021.43.07","DOIUrl":"https://doi.org/10.22367/jem.2021.43.07","url":null,"abstract":"Abstract Aim/purpose – Owing to the huge risk occasioned by negative contagion effects associated with financial market linkages, markets participants and academia have continued to examine the capital market cross country interdependence at different levels. In this paper, we examined the causal relationships among the U.S., China and some top African capital market indexes. Design/methodology/approach – To examine the mean and variance causal effects, we estimated a univariate AR-EGARCH model for all capital market indexes. Then employed the residual-based two-step bivariate cross-correlation function (CCF) test developed by Cheung & Ng (1996). The test statistics had a well-defined asymptotic standard distribution that was robust to distributional assumptions. Findings – We detected both the feedback and unidirectional causality effects among African capital markets. These results show that African financial markets are still not fully integrated within the African continent. Expectedly, the results from our empirical analysis showed the existence of a unidirectional causality both in mean and variance from the U.S. and Chinese markets to African capital markets. This demonstrated that events in the U.S. and China are not irrelevant to African markets. Research implications – Owing to the fact that knowledge of other financial markets provides adequate information about a market situation, the results from this research paper will be helpful for the policymakers of African countries in shaping their economic policies, help investors diversify investments with less risk, and international portfolio managers make portfolio allocation decisions. Originality/value/contribution – This paper examined the mean and risk dynamics of three top African, the U.S., and Chinese capital markets with their inter-dependence using the CCF approach. Furthermore, to the best of our knowledge, no previous research paper on this issue exists.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"55 1","pages":"131 - 153"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90768472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Competence measurement of production enterprises in product innovations for technological and marketing strategies 面向技术和营销战略的生产企业产品创新能力测量
International Journal of Economics and Management Pub Date : 2021-01-01 DOI: 10.22367/JEM.2021.43.06
I. Rutkowski
{"title":"Competence measurement of production enterprises in product innovations for technological and marketing strategies","authors":"I. Rutkowski","doi":"10.22367/JEM.2021.43.06","DOIUrl":"https://doi.org/10.22367/JEM.2021.43.06","url":null,"abstract":"Abstract Aim/purpose – This paper attempts to arrange and present the methods of measuring the competences of production enterprises in the field of product innovations. Design/methodology/approach – The method used in this paper is a literature review, in the area of new product development management. The author assumes that the review and conceptual nature of this research is dominant. Findings – The obtained results indicate the importance of measurement in product innovation competencies and provide various metrics in this field. The author proposes new indicators to measure competencies in this area, i.e., the intensity of competition on new products market. Research implications/limitations – The results provide a basis for improving efforts of production enterprises in the field of product innovations. The limitations of the study include a complex character of considered theoretical constructs. Sets of measures must be adapted to the information needs of a specific enterprise. Originality/value/contribution – The values of these indicators reflect the directions of industrial enterprises’ conduct in the process of developing new products and technologies. Moreover, these indicators show the strength of linking technology with the effectiveness of new product development, and consequently with the enterprise marketing, economic and financial efficiency. The contribution of research to the development of management sciences primarily includes the formulation of a set of indicators whose level determines product innovation competencies in industrial companies.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"53 1","pages":"110 - 130"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88650910","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Strategic analysis for Poland as a European hub for Belt and Road Initiative 波兰作为“一带一路”欧洲枢纽的战略分析
International Journal of Economics and Management Pub Date : 2021-01-01 DOI: 10.22367/JEM.2021.43.05
A. Hanusik, A. Woznica
{"title":"Strategic analysis for Poland as a European hub for Belt and Road Initiative","authors":"A. Hanusik, A. Woznica","doi":"10.22367/JEM.2021.43.05","DOIUrl":"https://doi.org/10.22367/JEM.2021.43.05","url":null,"abstract":"Abstract Aim/purpose – This paper aims at determining the role of Poland in the Belt and Road Initiative (BRI) and identifying an alternative course of the trail. However, there are still many variables that can significantly affect the extent of Poland’s participation in BRI. Design/methodology/approach – The paper was based on a literature query and interviews with six experts of the Polish logistics environment closely connected to the concept of the New Silk Road. The interviews and the literature analysis allowed of the authors to define potential scenarios for the course of the New Silk Road. In addition, the SWOT analysis was used to identify the Poland’s role in BRI. Findings – The most important factors that can significantly contribute to Poland’s participation in BRI are a very convenient geographical location and a strong logistics sector, whereas the main negative factors are the ambivalent attitude of the Polish authorities towards the Chinese party and the underdeveloped modern railway infrastructure. The study identified some potential scenarios for the route of the New Silk Road, i.e., Poland as a European hub, transit only, southern road and northern road (ro-ro neighbors). The first scenario is the most favorable for Poland – Poland as a European hub. This is due to the current course of the New Silk Road and the location of Poland on the most economically effective transport corridor. Research implications/limitations – The research findings allow for a relatively precise definition of possible scenarios of the BRI Northern Corridor through areas directly related to Poland. The results may contribute to raising knowledge and awareness about BRI, which may provide insights into an academic and social debate on this topic. The upshot is that the results may entail actual activities contributing to increasing the chances of Poland for being a European hub gate for BRI. Originality/value/contribution – Previous publications explored various route alternatives of the entire New Silk Road, whereas there was no analysis of the last stage of the transport corridor on which Poland lies. The paper is a response to this research gap.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"18 1","pages":"90 - 109"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87312800","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Building interdisciplinary research teams according to the requirements of the national research evaluation system 按照国家科研评价体系要求,建设跨学科科研团队
International Journal of Economics and Management Pub Date : 2020-12-01 DOI: 10.22367/JEM.2020.42.06
Ł. Wiechetek
{"title":"Building interdisciplinary research teams according to the requirements of the national research evaluation system","authors":"Ł. Wiechetek","doi":"10.22367/JEM.2020.42.06","DOIUrl":"https://doi.org/10.22367/JEM.2020.42.06","url":null,"abstract":"Abstract Aim/purpose – The paper explores the issue of building interdisciplinary research teams from the point of view of the evaluation requirements for Polish researchers and research units. The main aim of the paper is to determine the possibility of creating interdisciplinary research teams involving management and economics researchers. Design/methodology/approach – The author searched 30,404 journals. An assumption was made that team creation should reflect the evaluation requirements of several measurement factors of similarity between disciplines, these were duly developed. An analysis of the possibility of developing effective interdisciplinary teams to maximise the possible number of places for publications and points scored was performed and discussed. The analysis was performed by considering all of the scored journals useful for the development of young researchers and well-regarded journals publishing original research prepared by experienced scientists. Findings – The analysis indicates that the relevant journals are not evenly spread among the various scientific disciplines examined. Considering the possibility of finding many shared journals for publication while achieving favourable interdisciplinary research outcomes and scoring a high number of evaluation points, researchers in the fields of economics as well as finance and management and quality sciences should mainly cooperate with researchers in the field of socio-economic geography and sociological sciences. Research implications/limitations – The analysis was based on the Polish national research evaluation system, which may limit the generalisation of the results. Originality/value/contribution – The results presented in the paper may be useful for researchers, research team managers and authorities who run research units and create effective research teams.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"26 1","pages":"118 - 139"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87474871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Revenue diversification and quality of loan portfolio 收入多样化和贷款组合质量
International Journal of Economics and Management Pub Date : 2020-12-01 DOI: 10.22367/JEM.2020.42.01
Peter Nderitu Githaiga
{"title":"Revenue diversification and quality of loan portfolio","authors":"Peter Nderitu Githaiga","doi":"10.22367/JEM.2020.42.01","DOIUrl":"https://doi.org/10.22367/JEM.2020.42.01","url":null,"abstract":"Abstract Aim/purpose – This paper aims at examining the impact of revenue diversification on the quality of loan portfolio. The interest has been stimulated by the growing appetite for nontraditional activities among banks due to the declining interest income and rising nonperforming loans. Design/methodology/approach – The study considers a sample of 67 countries and quarterly banking sector financial reports over the period 2016Q1-2018Q4.The data are extracted from the International Monetary Fund Financial Soundness Indicators (FSI) database and are analysed through fixed effect regression as supported by the Hausman test. Findings – The study finds that revenue diversification impairs the quality of the loan portfolio. The findings are attributable to loss of focus, lack of expertise in managing non-lending activities, and possible agency problems. Moreover, the study controls for several banking sector-specific factors that affect the quality of loan portfolio. The results show that credit growth and banking sector performance improve the quality of loan portfolio quality. However, the banking sector capitalisation and cost efficiency lower the loan portfolio rate, but the banking sector size has no significant effect. Research implications/limitations – Based on the findings, the study recommends that practitioners and regulators focus on innovative loans appraisal and monitoring practices instead of diversifying into non-interest generating activities. Originality/value/contribution – Unlike previous studies that focused on the relationship between income diversification and bank performance, this study contributes to the literature by examining the relationship between revenue diversification and quality of loan portfolio, thus bringing in a new insight into the bank revenue diversification debate.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"16 1","pages":"5 - 19"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82630987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The influence of internal communication satisfaction on employees’ organisational identification: Effect of perceived organisational support 内部沟通满意度对员工组织认同的影响:组织支持感的影响
International Journal of Economics and Management Pub Date : 2020-12-01 DOI: 10.22367/JEM.2020.42.04
J. Santiago
{"title":"The influence of internal communication satisfaction on employees’ organisational identification: Effect of perceived organisational support","authors":"J. Santiago","doi":"10.22367/JEM.2020.42.04","DOIUrl":"https://doi.org/10.22367/JEM.2020.42.04","url":null,"abstract":"Abstract Aim/purpose – This paper bases on the social exchange and social identification theories with the purpose of understanding if the internal communication helps to improve organisational identification, supplemented by the effect of perceived organisational support. The exact aim of this research is to gain a better understanding of the internal communication process from the employees’ perspective, and to explore how the satisfaction with internal communication influences employees’ attitudinal and behavioural responses. Specifically, this study tends to examine the effect of the satisfaction with internal communication on organisational identification. Subsequently, it also aims to investigate the mediating role of perceived organisational support. Design/methodology/approach – This study is operationalised through quantitative approach. The hypotheses were tested in a cross-sectional survey which was completed by 132 employees working in a variety of jobs and organisations in Portugal, mostly in the sector of transportations and storage. The research focused on employee satisfaction with the internal communication of the organisation for which they are working, measured with the Internal Communication Satisfaction Questionnaire. The research model was analysed using SmartPLS, a structural equation modelling tool. Findings – The results suggest that the importance of how an organisation communicates internally is important to encourage the employees’ organisational identification. The results indicate also that there is a significant relationship between satisfaction with internal communication and perceived organisational support which mediates the relationship of internal communication and organisational identification. Research implications/limitations – This research is cross-sectional, which limits the causality of its findings. Additionally, the use of filter-question caused a significant reduction in the reached sample size. Originality/value/contribution – This paper addresses the internal communication to investigate the employee-based perceptions. It proposes a conceptual model and supports it with empirical findings. As a result, this study addresses concerns that are the current management fads and addresses the research gap, as only a few empirical studies have previously examined the internal communication as an antecedent of organisational identification.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"27 1","pages":"70 - 98"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86089203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Housing loans and domestic credit in the Baltic States and Poland: Structural breaks and macroeconomic determinants 波罗的海国家和波兰的住房贷款和国内信贷:结构性断裂和宏观经济决定因素
International Journal of Economics and Management Pub Date : 2020-12-01 DOI: 10.22367/JEM.2020.42.03
S. Hegerty
{"title":"Housing loans and domestic credit in the Baltic States and Poland: Structural breaks and macroeconomic determinants","authors":"S. Hegerty","doi":"10.22367/JEM.2020.42.03","DOIUrl":"https://doi.org/10.22367/JEM.2020.42.03","url":null,"abstract":"Abstract Aim/purpose – This study examines the time-series properties of home loans and domestic credit in Poland and the three Baltic countries, first in the univariate sense by identifying structural breaks in the series, and then using a multivariate model to identify the key drivers of loan growth. Design/methodology/approach – Structural break tests are conducted using the method of Bai & Perron (1998), while orthgonalised VARs are used for the macroeconomic model. Findings – The Estonian and Lithuanian home lending growth series have structural breaks in 2007, preceding the onset of the 2008 Global Financial Crisis. Estonian home lending has two additional structural breaks in 2009 and 2013. Neither of the two Polish lending series has any break after the sample begins in 2009, indicating more stability in the country’s markets. In the macroeconomic model, consumer price inflation and real effective exchange-rate appreciations have the largest influence on lending and credit growth, and Poland more affected than the Baltic countries. Research implications/limitations – This study opens the door to future research behind the specific causes of structural breaks in these series. While there is some evidence of an ‘early warning’ before the 2008 crisis, longer data series are needed for Poland and especially in the case of Latvia. Originality/value/contribution – This study offers insight into the lending markets in an area of the world that was significantly impacted by the 2008 crisis. Understanding the behaviour and causes of lending growth will help avoid future problems.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"26 1","pages":"48 - 69"},"PeriodicalIF":0.0,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77360187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Comparing current and future knowledge sharing with enterprises by Poland- and UK-based prosumers 比较波兰和英国产消者目前和未来与企业的知识共享
International Journal of Economics and Management Pub Date : 2020-09-01 DOI: 10.22367/jem.2020.41.03
Roisin Mullins, Sandra Dettmer, Monika Eisenbardt, E. Ziemba
{"title":"Comparing current and future knowledge sharing with enterprises by Poland- and UK-based prosumers","authors":"Roisin Mullins, Sandra Dettmer, Monika Eisenbardt, E. Ziemba","doi":"10.22367/jem.2020.41.03","DOIUrl":"https://doi.org/10.22367/jem.2020.41.03","url":null,"abstract":"Abstract Aim/purpose – The purpose of the paper is to improve understanding of the process activities that Poland-based and UK-based prosumers engage in for current and future knowledge sharing with enterprises. It explores the Poland-based and UK-based prosumer differences and similarities in terms of their engagement with enterprise products and service offerings. Design/methodology/approach – The reported outcomes result from a survey that yielded 171 prosumers responses from the United Kingdom and 783 from Poland. The APQC framework is used as a means to establish the product versus service activities that appear to influence prosumers most in their knowledge sharing. Findings – The findings show that Poland-based prosumers currently share knowledge marginally more than their counterparts in the UK. However, Poland based prosumers are more willing, in fact twice as likely, to share knowledge in the future in relation to product offerings including (P3) materials from which products were made, followed closely by (P6) ease and intuitiveness of product use, (P4) designing package or graphic elements of the product and (S4) establishing new channels of sale. Research implications/limitations – In particular, the results reveal that both the Poland-based and UK-based prosumers want to engage with enterprises in sharing knowledge related to the ordering process, handling complaints and customer services. Originality/value/contribution – This finding is relevant to any enterprises that may like to engage prosumers in providing feedback about their specific product and service offerings.","PeriodicalId":40031,"journal":{"name":"International Journal of Economics and Management","volume":"29 1","pages":"47 - 68"},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90367274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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