Migrant Food Handlers’ Impacts on Food Quality and Safety in Malaysia Food Service Industry

International Journal of Economics and Management Pub Date : 2022-08-20 DOI:10.47836/ijeam.16.2.07

Nurul Nabila Yusoff, Shahareh Shahidi Hamedani, Mazzlida Mat Deli, M. Ali, Mara Ridhuan CHE ABD RAHMAN

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引用次数: 0

Abstract

This study aims to empirically examine the migrant food handlers’ perceived knowledge, skills, and attitudes and their impact on food quality and safety in the context of Malaysia’s foodservice industry. Using the data gathered from 198 supervisors and managers from food premises in Malaysia and analysis using SPSS (version 20) and SmartPLS 3.0 software, this research found that migrant food handlers have moderate perceived knowledge, skills and attitudes in food handling practices impact the food quality and safety. Specifically, this study confirmed that knowledge and attitudes positively and significantly affect food quality and food safety. However, insignificant results were found between skills and food safety, even though it showed a substantial impact on food quality. The findings are original and unique. It is one of the first studies to investigate the knowledge, skills, and attitude of migrant food handlers their effect on food quality and food safety, especially in Malaysia. Besides, this study extends the established theories from the literature on knowledge, skills and attitudes analysing in the foodservice sector. Therefore, this research finding is valuable for food services practitioners to focus on enhancing food quality and safety through the migrant workforce.

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移民食品加工者对马来西亚食品服务行业食品质量和安全的影响

本研究旨在实证检验移民食品处理者的感知知识，技能和态度及其对马来西亚餐饮服务业背景下食品质量和安全的影响。利用从马来西亚食品场所的198名主管和经理收集的数据，并使用SPSS(版本20)和smartpls 3.0软件进行分析，本研究发现，移民食品处理人员在食品处理实践中具有适度的感知知识，技能和态度，影响食品质量和安全。具体而言，本研究证实了知识和态度对食品质量和食品安全的积极显著影响。然而，尽管技能对食品质量有重大影响，但在技能和食品安全之间却没有发现显著的结果。这些发现是原创的，独一无二的。这是第一个研究调查的知识，技能和态度的移民食品处理他们对食品质量和食品安全的影响，特别是在马来西亚。此外，本研究扩展了已有的理论从知识，技能和态度分析的文献在餐饮服务部门。因此，这一研究发现对食品服务从业者关注通过流动劳动力提高食品质量和安全有价值。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Economics and Management Economics, Econometrics and Finance-Economics, Econometrics and Finance (all)

CiteScore

1.80

自引率

0.00%

发文量

期刊介绍： The journal focuses on economics and management issues. The main subjects for economics cover national macroeconomic issues, international economic issues, interactions of national and regional economies, microeconomics and macroeconomics policies. The journal also considers thought-leading substantive research in the finance discipline. The main subjects for management include management decisions, Small Medium Enterprises (SME) practices, corporate social policies, digital marketing strategies and strategic management. The journal emphasises empirical studies with practical applications; examinations of theoretical and methodological developments. The journal is committed to publishing the high quality articles from economics and management perspectives. It is a triannual journal published in April, August and December and all articles submitted are in English. IJEM follows a double-blind peer-review process, whereby authors do not know reviewers and vice versa. Peer review is fundamental to the scientific publication process and the dissemination of sound science.