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Frontiers of Health Services Management最新文献

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Powering Up Data in the Service of Operational Excellence. 为卓越运营提供数据支持。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000197
Tina Esposito Fache
{"title":"Powering Up Data in the Service of Operational Excellence.","authors":"Tina Esposito Fache","doi":"10.1097/HAP.0000000000000197","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000197","url":null,"abstract":"<p><p>Harnessing the power of data is a necessary competency in fueling innovation, improving financial and clinical outcomes, and achieving operational excellence. It can be analyzed, visualized, dashboarded, and embedded into workflows seamlessly with very little technical expertise. Moreover, data can galvanize organizational culture with its neutrality, transparency, and portability. Using data to highlight qualitative evaluations, patient experiences, and employee performance can help validate perceptions and identify broader organizational opportunities. Yet useful data is frequently nonexistent, invalid, or insufficient. Moving from promise to realization requires reframing data management, as described here.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"5-9"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evidence-Based Management, Reconsidered. 重新考虑循证管理。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000195
Anthony R Kovner, Thomas G Rundall
{"title":"Evidence-Based Management, Reconsidered.","authors":"Anthony R Kovner, Thomas G Rundall","doi":"10.1097/HAP.0000000000000195","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000195","url":null,"abstract":"<p><p>Reports of medical mistakes have splashed across newspapers and magazines in the United States. At the same time, instances of overuse, underuse, and misuse of management tactics and strategies receive far less attention. Tactics to increase health systems managers' participation in management research include training in evidence-based management, investment in management research projects, and implementing knowledge management systems. To help in understanding and applying an evidenced-based approach to decision-making, the article excerpt provides practical tools and strategies to develop a questioning organizational culture.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"24-31"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How a System Is Closing the Evidence-Based Data Management Gap. 一个系统如何缩小以证据为基础的数据管理差距。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000196
Anna Rose Steelman, Tracy Anagnostis
{"title":"How a System Is Closing the Evidence-Based Data Management Gap.","authors":"Anna Rose Steelman, Tracy Anagnostis","doi":"10.1097/HAP.0000000000000196","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000196","url":null,"abstract":"<p><p>To translate raw data into information that is understandable and actionable, healthcare leaders must leverage decision-making tools that can drive strategic innovation, improve processes, and shape the future of healthcare. Continuous changes in healthcare delivery require constant monitoring of an expanding range of data. Population demographics, psychographics, and availability of care all must be considered, as well as provider practice patterns, patient utilization, clinical and service quality, costs, and many other key variables over time. RWJBarnabas Health is navigating significant changes in its approach to managing data. A unified operating model is driving standardization, continuous quality improvement, and cost reductions across the system. The solution is based on an electronic health record system designed to meet the needs of the entire system, an array of carefully selected external data sources, and a business intelligence tool to enable leaders to quickly draw insights from all the available data.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"10-13"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patients and Providers Win with a Collaborative Community-Based, Health Education and Wellness Program. 以社区为基础的健康教育和保健协作计划让患者和医疗服务提供者获胜。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000191
Byron Hunter, Kandra Torrence, Laura Keller, Joy Parker
{"title":"Patients and Providers Win with a Collaborative Community-Based, Health Education and Wellness Program.","authors":"Byron Hunter, Kandra Torrence, Laura Keller, Joy Parker","doi":"10.1097/HAP.0000000000000191","DOIUrl":"10.1097/HAP.0000000000000191","url":null,"abstract":"<p><p>At the downturn of the COVID-19 pandemic, JPS Health Network sought creative ways to ramp up services and reengage patients in care. The network's strategies for population health management, community engagement, and access to care came together in 2022 with the initial development of the JPS Health and Wellness Program. Today, the program supports patients-particularly those most in need-in navigating the continuum of care. Offerings include classes and resources covering behavioral health, heart disease, diabetes, COVID-19, nutrition, and injury prevention. The program also provides referrals to partner agencies to address social determinants of health. Another important aspect of the JPS Health and Wellness Program is its role in workforce development to accommodate these vital new offerings.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"24-29"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Core Leadership Competencies in Navigating the Healthcare Landscape: Engaging Our Workforce. 驾驭医疗环境的核心领导能力：让我们的员工参与其中。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000190
Ron C Werft
{"title":"Core Leadership Competencies in Navigating the Healthcare Landscape: Engaging Our Workforce.","authors":"Ron C Werft","doi":"10.1097/HAP.0000000000000190","DOIUrl":"10.1097/HAP.0000000000000190","url":null,"abstract":"<p><p>It comes as no surprise that healthcare leaders today face unprecedented challenges. Some are immediate. Others are long-term. Many are interrelated. All are complex. None of them are small, as they include financial sustainability, mission, quality and patient safety, rapidly advancing technology, changing consumer expectations, new market entrants, healthcare inequities, and more regulation. One challenge, though, tops that list: workforce shortages. Although many individuals continue to be drawn to healthcare, the numbers are insufficient to meet increasing demand. Transforming care models will be crucial in meeting the needs of communities. The development of core competencies in driving transformation-embracing innovation and technology, creating a shared vision, and engaging teams in this process-is essential in leading this transformation.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"17-23"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Overcoming Barriers to Collaborative Team Practice: A System Approach. 克服团队协作实践的障碍：系统方法。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000189
Kathleen D Sanford
{"title":"Overcoming Barriers to Collaborative Team Practice: A System Approach.","authors":"Kathleen D Sanford","doi":"10.1097/HAP.0000000000000189","DOIUrl":"10.1097/HAP.0000000000000189","url":null,"abstract":"<p><p>All healthcare systems are challenged to provide sufficient access to appropriate care for the individuals and communities they serve. Among the commonly discussed interventions in an era of clinical shortages is the establishment of team-based care, where team members can practice at the top of their license. This solution ensures that talent and ability are amplified. However, this vision has been thwarted by several barriers. Recognizing that complex causes prevent team-based care, CommonSpirit Health leadership has embarked on a multifaceted implementation of tactics to mitigate the barriers. The strategy addresses issues ranging from regulations, laws, and payment practices to a lack of knowledge and understanding between professions. A combination of solutions, rather than discrete tactics, holds the key to the system's strategy. The complement of actions put in place at CommonSpirit Health has included new executive roles, dyad leadership models, shared multidisciplinary education, targeted advocacy, best practice playbooks, and the flexibility to individualize local models as part of the journey to a more effective and efficient model of care.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"4-9"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Taking New Approaches to Coaching and Care Can Lift Nursing Numbers. 采用新的辅导和护理方法可以提高护理人数。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000188
Kecia M Kelly
{"title":"Taking New Approaches to Coaching and Care Can Lift Nursing Numbers.","authors":"Kecia M Kelly","doi":"10.1097/HAP.0000000000000188","DOIUrl":"10.1097/HAP.0000000000000188","url":null,"abstract":"<p><p>Nurses are the backbone of healthcare. Their retention and recruitment are essential to the success and sustainability of healthcare providers. For many years, Portland, Oregon-based Legacy Health enjoyed the luxury of a registered nurse (RN) turnover rate consistently as low as 7.6 percent and a vacancy rate of 2.49 percent. Suddenly, COVID-19 and a confounding exodus of nurses from the profession overran this excellent track record. Today, Legacy Health is rebuilding its RN workforce and staff resilience through new initiatives. Even with a dwindling RN talent pool and vacancy rates rapidly growing into the double digits, the leadership is closing the gap. For example, a coach model for precepting new graduate nurses has allowed the RN residency program to grow by more than 300 percent. Programs such as Schwartz Rounds, Code Lavender, and an inpatient throughput initiative are also improving RN wellness, reducing stress, and increasing retention.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"10-16"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Diversity Management: Practical Application in a Healthcare Organization. 多元化管理：医疗机构中的实际应用。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000187
Lee Gardenswartz, Anita Rowe
{"title":"Diversity Management: Practical Application in a Healthcare Organization.","authors":"Lee Gardenswartz, Anita Rowe","doi":"10.1097/HAP.0000000000000187","DOIUrl":"10.1097/HAP.0000000000000187","url":null,"abstract":"<p><p>If you are not confused, you don't know what's going on. -Jack Welch In commenting on the business environment today (1994), Jack Welch could have been talking about healthcare organizations experiencing the double-barreled assault on two sweeping changes simultaneously. Not only are hospitals preparing for yet-to-be-determined changes in national healthcare delivery systems but they are doing so in the midst of shifting demographics in both the population and employee base. While many make the case for managing diversity, we would like to go one step further in offering a framework for developing an organization's ability to build an inclusive environment that gets the best from its staff and provides the best service to its customers.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"30-35"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Catering to Today's Need for New Human Capitalism. 满足当今对新人力资本主义的需求。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000192
Carla Jackie Sampson
{"title":"Catering to Today's Need for New Human Capitalism.","authors":"Carla Jackie Sampson","doi":"10.1097/HAP.0000000000000192","DOIUrl":"10.1097/HAP.0000000000000192","url":null,"abstract":"","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"1-3"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Iterative Development: Going with the Flow to Improve Care. 迭代开发:随波逐流改善护理。
Frontiers of Health Services Management Pub Date : 2023-12-01 DOI: 10.1097/HAP.0000000000000182
Chani A Cordero
{"title":"Iterative Development: Going with the Flow to Improve Care.","authors":"Chani A Cordero","doi":"10.1097/HAP.0000000000000182","DOIUrl":"10.1097/HAP.0000000000000182","url":null,"abstract":"<p><p>Healthcare can benefit immensely from implementing an Agile mindset. Specifically, Agile principles of value-driven delivery, adaptive planning, and continuous improvement can exert a positive impact on projects-especially amid the constant changes in laws, evidence-based practices, and technology in healthcare. The best way to apply Agile is to combine the discipline and structure of a traditional linear model with the adaptability of iterative development. That mix allows for certain controls but with the flexibility for stakeholders to provide input and call for adjustments at different stages. To start, an organization must build teams of multidisciplinary personnel with diverse perspectives. Delivering value should be addressed as soon as possible by considering stakeholder priorities, using tools for continuous project planning, and employing retrospectives to provide feedback and identify root causes. When leaders embrace value-driven delivery, adaptive planning, and continuous improvement, healthcare projects can lead to positive results and ultimately improve patient care.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 2","pages":"10-15"},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138292023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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