Frontiers of Health Services Management最新文献

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Health Improvement by Design Through Partnership and Empathy. 通过合作和移情设计改善健康。
Frontiers of Health Services Management Pub Date : 2024-09-01 Epub Date: 2024-08-28 DOI: 10.1097/HAP.0000000000000201
Kee Chan, Richard Sewell
{"title":"Health Improvement by Design Through Partnership and Empathy.","authors":"Kee Chan, Richard Sewell","doi":"10.1097/HAP.0000000000000201","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000201","url":null,"abstract":"<p><p>The application of technology in precision medicine (i.e., using data to tailor care for specific groups) and machine learning (modeling data to develop new ways to meet particular needs) plays a vital role in population health. And yet, technology alone cannot resolve the challenges presented by the underlying social determinants of health (SDOH) and the structure of healthcare institutions. Progress requires a partnership of stakeholders to build holistic solutions. Typically, a rigid institutional reliance on a sequential process of hypothesis, study, experimentation, and evaluation drives the development of health programs and policies. While this process works in many cases, the results are not always long-lasting. The roots of many health problems persist in their communities, despite expanded funding and advanced resources. In light of this reality, should healthcare leaders do more of what has been done in the past, or should they explore another way-a new way of thinking-to design collaborative, people-driven programs and policies that can improve and sustain the health of their communities? The response presented here and detailed in our book, Public Health and Health Systems Management: A Population Health Perspective (scheduled for publication in 2025 by Health Administration Press), considers healthcare's complex structure and SDOH and promotes the value of design thinking to address those factors.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"41 1","pages":"32-37"},"PeriodicalIF":0.0,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142113125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A New Take on Partnerships in Healthcare Delivery: Add Technology. 医疗服务合作的新思路:添加技术。
Frontiers of Health Services Management Pub Date : 2024-09-01 Epub Date: 2024-08-28 DOI: 10.1097/HAP.0000000000000199
Carla Jackie Sampson
{"title":"A New Take on Partnerships in Healthcare Delivery: Add Technology.","authors":"Carla Jackie Sampson","doi":"10.1097/HAP.0000000000000199","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000199","url":null,"abstract":"","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"41 1","pages":"1-4"},"PeriodicalIF":0.0,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142113121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Minding the Gap in Evidence-Based Practice. 关注循证实践中的差距。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000198
Carla Jackie Sampson
{"title":"Minding the Gap in Evidence-Based Practice.","authors":"Carla Jackie Sampson","doi":"10.1097/HAP.0000000000000198","DOIUrl":"10.1097/HAP.0000000000000198","url":null,"abstract":"","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"1-4"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Meritus Health: Driving Data-Informed Decision-Making at Every Level. Meritus Health:在各个层面推动以数据为依据的决策。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000193
Carly N Critchfield, Maulik S Joshi
{"title":"Meritus Health: Driving Data-Informed Decision-Making at Every Level.","authors":"Carly N Critchfield, Maulik S Joshi","doi":"10.1097/HAP.0000000000000193","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000193","url":null,"abstract":"<p><p>With so much data available, health system leaders are challenged with sifting through it all to find the most useful information for decision-making. Meritus Health implemented effective approaches to understand, use, and communicate large amounts of data to alleviate some of this burden. These processes include system-wide daily huddles, dashboards, and standardized communication write-ups.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"19-23"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Revolutionizing Schedules: The Power of AI in Physician Practices. 革新日程安排:人工智能在医生诊疗中的力量。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000194
Stephen H Liebowitz, Matthew Robertson
{"title":"Revolutionizing Schedules: The Power of AI in Physician Practices.","authors":"Stephen H Liebowitz, Matthew Robertson","doi":"10.1097/HAP.0000000000000194","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000194","url":null,"abstract":"<p><p>Since the early 2000s, artificial intelligence (AI) has raised concerns regarding its use in healthcare to manage vast amounts of patient data, ensure proper handling, and maintain robust security measures. Nevertheless, contemporary healthcare organizations are exploring ways AI can safely enhance operational efficiency and support their patient populations. Successful, evidence-based utilization relies on a well-defined ambulatory strategy, and operational efficiency must be foundational to that strategy. Patient no-shows and appointment compliance, especially in the context of social determinants of health such as access, present inherent obstacles to patient and provider satisfaction, continuity of care, practice productivity, and the financial sustainability of an organization. To address these obstacles, Berkeley Research Group has been working with Phoebe Physician Group. Their shared objective is twofold: enhance patient encounter volume and the associated revenue. This article provides insights into the steps taken to integrate AI and machine learning to mitigate the problem of no-shows by automatically double-booking appointments for patients with a high probability of not showing up. A glimpse into the outcomes achieved and lessons learned throughout the process also is presented.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"14-18"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Powering Up Data in the Service of Operational Excellence. 为卓越运营提供数据支持。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000197
Tina Esposito Fache
{"title":"Powering Up Data in the Service of Operational Excellence.","authors":"Tina Esposito Fache","doi":"10.1097/HAP.0000000000000197","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000197","url":null,"abstract":"<p><p>Harnessing the power of data is a necessary competency in fueling innovation, improving financial and clinical outcomes, and achieving operational excellence. It can be analyzed, visualized, dashboarded, and embedded into workflows seamlessly with very little technical expertise. Moreover, data can galvanize organizational culture with its neutrality, transparency, and portability. Using data to highlight qualitative evaluations, patient experiences, and employee performance can help validate perceptions and identify broader organizational opportunities. Yet useful data is frequently nonexistent, invalid, or insufficient. Moving from promise to realization requires reframing data management, as described here.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"5-9"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evidence-Based Management, Reconsidered. 重新考虑循证管理。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000195
Anthony R Kovner, Thomas G Rundall
{"title":"Evidence-Based Management, Reconsidered.","authors":"Anthony R Kovner, Thomas G Rundall","doi":"10.1097/HAP.0000000000000195","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000195","url":null,"abstract":"<p><p>Reports of medical mistakes have splashed across newspapers and magazines in the United States. At the same time, instances of overuse, underuse, and misuse of management tactics and strategies receive far less attention. Tactics to increase health systems managers' participation in management research include training in evidence-based management, investment in management research projects, and implementing knowledge management systems. To help in understanding and applying an evidenced-based approach to decision-making, the article excerpt provides practical tools and strategies to develop a questioning organizational culture.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"24-31"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How a System Is Closing the Evidence-Based Data Management Gap. 一个系统如何缩小以证据为基础的数据管理差距。
Frontiers of Health Services Management Pub Date : 2024-06-01 Epub Date: 2024-05-24 DOI: 10.1097/HAP.0000000000000196
Anna Rose Steelman, Tracy Anagnostis
{"title":"How a System Is Closing the Evidence-Based Data Management Gap.","authors":"Anna Rose Steelman, Tracy Anagnostis","doi":"10.1097/HAP.0000000000000196","DOIUrl":"https://doi.org/10.1097/HAP.0000000000000196","url":null,"abstract":"<p><p>To translate raw data into information that is understandable and actionable, healthcare leaders must leverage decision-making tools that can drive strategic innovation, improve processes, and shape the future of healthcare. Continuous changes in healthcare delivery require constant monitoring of an expanding range of data. Population demographics, psychographics, and availability of care all must be considered, as well as provider practice patterns, patient utilization, clinical and service quality, costs, and many other key variables over time. RWJBarnabas Health is navigating significant changes in its approach to managing data. A unified operating model is driving standardization, continuous quality improvement, and cost reductions across the system. The solution is based on an electronic health record system designed to meet the needs of the entire system, an array of carefully selected external data sources, and a business intelligence tool to enable leaders to quickly draw insights from all the available data.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 4","pages":"10-13"},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141088855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patients and Providers Win with a Collaborative Community-Based, Health Education and Wellness Program. 以社区为基础的健康教育和保健协作计划让患者和医疗服务提供者获胜。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000191
Byron Hunter, Kandra Torrence, Laura Keller, Joy Parker
{"title":"Patients and Providers Win with a Collaborative Community-Based, Health Education and Wellness Program.","authors":"Byron Hunter, Kandra Torrence, Laura Keller, Joy Parker","doi":"10.1097/HAP.0000000000000191","DOIUrl":"10.1097/HAP.0000000000000191","url":null,"abstract":"<p><p>At the downturn of the COVID-19 pandemic, JPS Health Network sought creative ways to ramp up services and reengage patients in care. The network's strategies for population health management, community engagement, and access to care came together in 2022 with the initial development of the JPS Health and Wellness Program. Today, the program supports patients-particularly those most in need-in navigating the continuum of care. Offerings include classes and resources covering behavioral health, heart disease, diabetes, COVID-19, nutrition, and injury prevention. The program also provides referrals to partner agencies to address social determinants of health. Another important aspect of the JPS Health and Wellness Program is its role in workforce development to accommodate these vital new offerings.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"24-29"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Core Leadership Competencies in Navigating the Healthcare Landscape: Engaging Our Workforce. 驾驭医疗环境的核心领导能力:让我们的员工参与其中。
Frontiers of Health Services Management Pub Date : 2024-02-01 DOI: 10.1097/HAP.0000000000000190
Ron C Werft
{"title":"Core Leadership Competencies in Navigating the Healthcare Landscape: Engaging Our Workforce.","authors":"Ron C Werft","doi":"10.1097/HAP.0000000000000190","DOIUrl":"10.1097/HAP.0000000000000190","url":null,"abstract":"<p><p>It comes as no surprise that healthcare leaders today face unprecedented challenges. Some are immediate. Others are long-term. Many are interrelated. All are complex. None of them are small, as they include financial sustainability, mission, quality and patient safety, rapidly advancing technology, changing consumer expectations, new market entrants, healthcare inequities, and more regulation. One challenge, though, tops that list: workforce shortages. Although many individuals continue to be drawn to healthcare, the numbers are insufficient to meet increasing demand. Transforming care models will be crucial in meeting the needs of communities. The development of core competencies in driving transformation-embracing innovation and technology, creating a shared vision, and engaging teams in this process-is essential in leading this transformation.</p>","PeriodicalId":39916,"journal":{"name":"Frontiers of Health Services Management","volume":"40 3","pages":"17-23"},"PeriodicalIF":0.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139933411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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