{"title":"Building AgriRef: an AI embedded virtual reference app for farmers","authors":"Priya S. Garg, Shivarama Rao K.","doi":"10.1108/lhtn-02-2023-0025","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0025","url":null,"abstract":"\u0000Purpose\u0000This paper aims to discuss the process of building a 24×7 reference platform for facilitating the farmers with the easy access of information at any time from any location. It takes the text string as input and process it to respond with the desired result to the user.\u0000\u0000\u0000Design/methodology/approach\u0000An interactive Web-based chatbot named as AgriRef was developed using free version of Dialogflow. The intents were defined based on the conversation flow diagram. Furthermore, the application was integrated with website on local server and telegram application.\u0000\u0000\u0000Findings\u0000With this chatbot application, the farmers will able to get answers of their queries. It provides the human-like conversational interface to the farmers. It will also be useful for librarians of agricultural libraries to save time in answering common queries.\u0000\u0000\u0000Originality/value\u0000This paper describes the various steps involved in developing the chatbot application using Dialogflow.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48251660","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Much ado about ChatGPT: libraries and librarians perspectives","authors":"A. Oyelude","doi":"10.1108/lhtn-03-2023-0050","DOIUrl":"https://doi.org/10.1108/lhtn-03-2023-0050","url":null,"abstract":"\u0000Purpose\u0000The study aims to find out the uses of ChatGPT for research work and the demerits as well. The application of ChatGTP for aiding scholarly writing was also explored.\u0000\u0000\u0000Design/methodology/approach\u0000The paper uses literature search from Blogs, Wikis and the internet to find out the trends in libraries using ChatGTP. The literature search and review are presented thematically.\u0000\u0000\u0000Findings\u0000It was found that just as ChatGPT has positive uses, the demerits may outweigh because it does not check sources of the information. Its advantage as a preparatory writing tool is recognized by libraries and librarians.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this review may be one of the few currently on the trends in ChatGPT from blogs, wikis and the cybersphere.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48933154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Nicholas, A. Palmer, Yulande Lindsay, Kareen Lawrence, Vergie Lee Reid Lawson
{"title":"Future proofing the academic library: improving the way we work","authors":"P. Nicholas, A. Palmer, Yulande Lindsay, Kareen Lawrence, Vergie Lee Reid Lawson","doi":"10.1108/lhtn-02-2023-0026","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0026","url":null,"abstract":"\u0000Purpose\u0000Driven by globalization and subsequent advancements in technology, higher education has experienced exponential growth in student enrolment and increased diversity in the student population. Among the major changes are new models of learning that have supported both onsite and remote learners for quality education. In response to these major changes in education, the processes, resources and services in library and information science have been redefined to meet the information needs of all users, anytime and anywhere. Historically, libraries shifted from being curators of knowledge to creators and disseminators of knowledge. This paper aims to address the path forward for academic libraries using as example, the Main Library at The University of the West Indies, Mona Campus (UWI).\u0000\u0000\u0000Design/methodology/approach\u0000This paper explores the evolution of reference services, circulations, digitization, people engagement and how new technologies have fundamentally changed the way librarians at The UWI work. Of equal importance in this discussion of the future of academic libraries is students' ability to navigate the diverse ways in which they access resources and services. Finally, the interests, needs and the practical implications of artificial intelligence in academic libraries will be examined. This digital disruption poses both opportunities and challenges for academic libraries and students within the Caribbean in the 21st Century and beyond. A review of literature as well as a look at trends in academic libraries forms the basis of this discussion.\u0000\u0000\u0000Findings\u0000Library processes and services advanced from automation in the 1980s, internet and online facilities in the 1990s to web-based and consortia offerings in the 2000s rendering old models obsolete. Information products and the process of information sharing have reduced the focus on print collections and face to face interactions to fully online or hybrid offerings. What is evident is that Caribbean Libraries must continue to evolve or risk being left behind in this burgeoning technology age.\u0000\u0000\u0000Originality/value\u0000Often the Caribbean is overlooked when examining the impact and application of technology and the availability of resources to students and the wider society. This paper presents an opportunity to look at the unique status of Caribbean academic libraries, specifically The University of the West Indies Library System.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48388031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Libraries and cyber security: the importance of the human factor in preventing cyber attacks","authors":"K. Kont","doi":"10.1108/lhtn-03-2023-0036","DOIUrl":"https://doi.org/10.1108/lhtn-03-2023-0036","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate cyber security awareness of the staff of Estonian libraries and gives an overview why libraries could be a target of cyber attacks and why librarians need cyber security at first place.\u0000\u0000\u0000Design/methodology/approach\u0000The data used in this paper is based on a review of relevant literature to provide an overview of the concept of cyber security, and the results of the original online survey created by the paper’s author, conducted among Estonian librarians. The online questionnaire was developed using the world-recognised human aspects of information security questionnaire (HAIS-Q), which is based on the knowledge-attitudes-behaviour (KAB) methodology. A total of 388 completed questionnaires were returned from employees of academic, specialised, public and school libraries. The results are interpreted on the basis of descriptive statistics and Kruger and Kearney approach.\u0000\u0000\u0000Findings\u0000The final score of library employees is 86, which is classified as good, but based on the result, two focus areas need more attention than previously, which are the use of devices and prevention and handling of incidents.\u0000\u0000\u0000Originality/value\u0000The cyber behaviour of library employees has not been widely studied in the world using HAIS-Q and KAB models, and to the best of the authors’ knowledge, no research has been previously carried out in the Estonian library context into cyber security awareness.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47538259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Implications of social media technologies (SMTs) to library services","authors":"S. Oyetola, N. Aderibigbe, B. Oladokun","doi":"10.1108/lhtn-03-2023-0037","DOIUrl":"https://doi.org/10.1108/lhtn-03-2023-0037","url":null,"abstract":"\u0000Purpose\u0000Academic libraries may become obsolete in the twenty-first century unless they begin to harness new technology and improve information and service delivery. This paper aims to examine the emergence of social media technologies (SMTs) with their implications to academic library services in developing countries in the world. It is believed that a growing number of libraries of all types are starting to use SMTs to enhance their service delivery, similar to other institutions.\u0000\u0000\u0000Design/methodology/approach\u0000The research, which was conducted on a desk, examined how the implementation of SMTs may affect library services and operations. The study emphasizes that many academic libraries in developing countries have not yet adopted and implemented SMTs despite the potential that they hold for libraries.\u0000\u0000\u0000Findings\u0000Given that there has been relatively little study linking SMTs to librarianship, this may be because there is a low degree of awareness of SMTs’ importance in libraries. This study discovered that there are other types of SMTs relevant to academic libraries including Facebook, Twitter, YouTube, Blog among others. This paper reported the implications of SMTs to library services in developing countries.\u0000\u0000\u0000Originality/value\u0000This study is the original idea from the authors and does not reflect on any copyrighted materials. The study recommended among others that sufficient training and more expertise need to be gained by academic libraries to further facilitate implementation of social networks in the libraries, and adoption of contemporary media technologies such as social media in meeting the needs of the 21st-century library patrons should be prioritized.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43254475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Application of blockchain technology in libraries and information centers services","authors":"S. Jha","doi":"10.1108/lhtn-02-2023-0020","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0020","url":null,"abstract":"\u0000Purpose\u0000As information providers, libraries select, acquire, process, store, preserve and distribute information resources to customers. Innovative technologies like the blockchain have posed major challenges to education and library services. The main goal of the application of blockchain technology (BT) in libraries and information centers is to give all possible users in participating library systems unrestricted access to digital content and print collections while minimizing risk to protect each user’s privacy and identification. A fresh and dependable technology called blockchain aids in the security, reliability and preservation of information. The 21st century’s change agents’ libraries are implementing new technologies to deliver the most knowledge possible in the shortest amount of time. It cannot be overstated how this technology has the potential to transform library services, operations and functions.\u0000\u0000\u0000Design/methodology/approach\u0000An extensive review of literature on “smart libraries” was carried to ascertain the emerging technologies in the smart library domain. Literature was searched against various keywords like smart libraries, smart technologies, Internet of Things, electronic resource management, data mining, artificial intelligence, ambient intelligence, BT and augmented reality. Later on, the works citing the literature on smart libraries were also explored to visualize a broad spectrum of emerging concepts about this growing trend in libraries.\u0000\u0000\u0000Findings\u0000Blockchain is one of the rapidly expanding and evolving technology. Librarians and library need to understand the opportunities, benefits and risks of blockchain. Perhaps in libraries, BT will become a useful tool for storing, storing and sharing information. This technology also aids in the acquisition of library materials that can improve collection maintenance. Blockchain can protect user and patron records and enhance the privacy of user and research data. This technology also improves collaboration among library patrons and staff. BT is increasingly being adopted by libraries in various ways. It creates an improved metadata system to protect digital-first selling rights, peer-to-peer sharing and more. Apart from what have been already discussed, this technology is perfect for academia and perfect for achieving potential pace in libraries. It can be used to safeguard library user records, retrieve libraries document and improve collection management. A special bulk request enables identification and discovery of unique holdings. Scientific writing is another good use case for blockchain, where researchers can record and time-stamp ideas and spread information. BT presents a significant opportunity for libraries to enhance user privacy, enhance collaboration and transform the manner in which libraries and communities collaborate. The University of San Jose in Toronto, the Reference Library, the Suffolk Collaborative Library System and many other libraries are exploring","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48759511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Telepresence robots in libraries: applications and challenges","authors":"A. Tella, O. Ogbonna","doi":"10.1108/lhtn-03-2023-0035","DOIUrl":"https://doi.org/10.1108/lhtn-03-2023-0035","url":null,"abstract":"\u0000Purpose\u0000The main purpose of this paper is to explore telepresence robots are being used in libraries to facilitate library services and also to explain the future trend in the application of robots in libraries.\u0000\u0000\u0000Design/methodology/approach\u0000Through a review of the literature, this paper analyzes various library websites and consults literature relating to the use of telepresence robots in libraries; the current application of robots in libraries has been highlighted along with case studies of libraries currently adopting telepresence robots.\u0000\u0000\u0000Findings\u0000The uses of telepresence technology in libraries help to enhance library services, reach new users and provide a more inclusive and accessible library experience. Telepresence robots enhance the quality and accessibility of library services, expand library outreach and provide new opportunities for virtual engagement and programming. The application of telepresence robots in libraries can offer many benefits, but there are also several challenges that libraries must address to ensure successful implementation.\u0000\u0000\u0000Originality/value\u0000This paper highlights how the application of telepresence robots in libraries improves service productivity in libraries and creates a more engaging environment for the user group. The benefits and challenges of using robots in the library and the future trend in the application of telepresence robots in libraries are also discussed.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48162235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
B. Oladokun, Abayomi Kehinde Owolabi, M. Aboyade, H. I. Wiche, W. A. Aboyade
{"title":"Emergence of robotic technologies: implications for Nigerian academic libraries","authors":"B. Oladokun, Abayomi Kehinde Owolabi, M. Aboyade, H. I. Wiche, W. A. Aboyade","doi":"10.1108/lhtn-02-2023-0031","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0031","url":null,"abstract":"\u0000Purpose\u0000Libraries may become obsolete in the 21st century unless they begin to harness new technology and improve information and service delivery. This paper aims to examine the emergence of robotic technologies with its implications to academic libraries in Nigeria.\u0000\u0000\u0000Design/methodology/approach\u0000The research, which was conducted on a desk, examined how the adoption of robotic technologies may affect library services and operations.\u0000\u0000\u0000Findings\u0000It is believed that robot adoption in libraries can enhance library services and give users with reliable information that can foster growth and development in the information age.\u0000\u0000\u0000Originality/value\u0000This paper is the original idea from the authors and does not reflect on any copyrighted materials. The paper recommended that academic libraries should collaborate with their parent institutions or organisations to create a strategy plan for cutting-edge technology, such as robots; federal and state governments should strengthen their alliances with robot vendors to take advantage of direct support; and open communication between library management boards and librarians should be encouraged, particularly when it comes to the acceptance and use of robots in libraries.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48097267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Through the looking glass: envisioning new library technologies” AI-text generators as explained by ChatGPT","authors":"Peter Fernandez","doi":"10.1108/lhtn-02-2023-0017","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0017","url":null,"abstract":"\u0000Purpose\u0000The purpose of this column is to provide a foundational understanding of the technology behind ChatGPT, the chatbot released by OpenAI that has suddenly generated headlines on the topic. Text is foundational to modern communication.\u0000\u0000\u0000Design/methodology/approach\u0000This was written almost entirely through asking ChatGPT questions and verifying the answers along with some light editing.\u0000\u0000\u0000Findings\u0000This column summarizes the deep learning model that makes ChatGPT function, as well as some of its key features such as its use of attention mechanisms and transformer architecture that allow its responses to focus on the right concepts. It also explores some of the potential controversies around this technology, with an emphasis on bias and false information.\u0000\u0000\u0000Originality/value\u0000For information professionals having a foundation for understanding these concepts will continue to be relevant into the future.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49558394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the viability of ChatGPT as an alternative to traditional chatbot systems in library and information centers","authors":"Subhajit Panda, Navkirandeep Kaur","doi":"10.1108/lhtn-02-2023-0032","DOIUrl":"https://doi.org/10.1108/lhtn-02-2023-0032","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to explore the feasibility of using ChatGPT-based chatbot systems as an alternative to traditional knowledge base-based chatbot systems in library and information centers (LICs).\u0000\u0000\u0000Design/methodology/approach\u0000The study used a qualitative research approach to examine the viability of ChatGPT-based chatbot systems in LICs. The researchers conducted an extensive literature review and analyzed data collected from interviews with experts in the field of library and information science.\u0000\u0000\u0000Findings\u0000The findings of the study reveal that ChatGPT-based chatbot systems are a viable alternative to traditional knowledge base-based chatbot systems in LICs. ChatGPT has the potential to provide more accurate and personalized responses to user queries, improve the user experience and reduce the workload of library staff. However, there are some limitations to the use of ChatGPT in LICs, such as the need for substantial training data and the risk of perpetuating biases.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is one of the first to explore the potential of ChatGPT-based chatbot systems in the context of LICs. The research provides insights into the advantages and limitations of ChatGPT-based chatbots and highlights the possibilities for future use of this technology in the information service industry.\u0000","PeriodicalId":39748,"journal":{"name":"Library Hi Tech News","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46794403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}