Conflict Resolution Quarterly最新文献_第7页

The Enigma of Intra-Team Collaboration in the Digital Era: The Contribution of Conflict Management and Leadership Patterns, Choice of Communication Mode, and Work Engagement 数字时代团队内部协作的谜团：冲突管理和领导模式的贡献、沟通模式的选择和工作投入

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-06-03 DOI: 10.1002/crq.21492

Shirly Rozen, Helena Desivilya Syna, Maayan Katzir

{"title":"The Enigma of Intra-Team Collaboration in the Digital Era: The Contribution of Conflict Management and Leadership Patterns, Choice of Communication Mode, and Work Engagement","authors":"Shirly Rozen, Helena Desivilya Syna, Maayan Katzir","doi":"10.1002/crq.21492","DOIUrl":"https://doi.org/10.1002/crq.21492","url":null,"abstract":"<p>This study sought to expand knowledge about the contribution of team processes—conflict management patterns and leadership patterns, the choice of communication mode to deal with various conflicts, and team members' individual and collective work engagement to intra-team collaboration in teams working in a hybrid format. The study employed a qualitative methodology based on grounded theory. Data collection comprised semi-structured interviews with 20 individuals, members of work teams in a government organization that recently transitioned to hybrid work arrangements. The findings present three themes: What and Why? of intra-team conflicts in teams using hybrid communication, addressing feelings of tension and discomfort, issues of cohesiveness and integration among team members, and leadership patterns; How? Choice of communication mode to engage intra-team conflict sheds light on the participants' preference of communication mode (face-to-face versus virtual) to handle different conflicts; What makes me feel good in my team captures team processes that contribute to the participants' individual and collective work engagement. The study shows that teams working in a hybrid format opt for in-person communication when dealing with intra-team conflicts revolving around issues of status, power relations, and interpersonal incompatibilities to mitigate tensions, especially when encountering conflicts with a high likelihood of escalation. Furthermore, adopting cooperative conflict management and shared leadership patterns to handle conflicts benefits effective intra-team collaboration. The study expands Tyler and Blader's Group Engagement Model to teams working in a hybrid format, illuminating team members' beliefs that the sense of meaningfulness and individual motivation to contribute to the team encourages collective teamwork engagement.</p>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 2","pages":"239-250"},"PeriodicalIF":1.1,"publicationDate":"2025-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/crq.21492","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145625686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Using AI in My Disputes? Clients' Perception and Acceptance of Using AI in Mediation 在我的纠纷中使用AI ？案主对在调解中使用人工智能的认知与接受

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-05-28 DOI: 10.1002/crq.21483

Yeju Choi

{"title":"Using AI in My Disputes? Clients' Perception and Acceptance of Using AI in Mediation","authors":"Yeju Choi","doi":"10.1002/crq.21483","DOIUrl":"https://doi.org/10.1002/crq.21483","url":null,"abstract":"<p>This study explores how potential mediation clients perceive and accept mediators using AI in their disputes through the Unified Theory of Acceptance and Use of Technology (UTAUT). Based on 12 semi-structured interviews, this research identifies three critical factors influencing participants' acceptance: (1) the specific tasks and processes of mediation, (2) the task-specific performance expectancy, and (3) trust in mediators' responsible use of AI. This research further explores the relationship among these factors using online survey results from 152 participants. It found that the relationship between the performance expectancy of AI and behavioral intention to hire mediators who use AI is partially mediated by trust in mediators' responsible use of AI. This study also reveals that participants are more likely to accept mediators using AI for tasks to prepare for their sessions (e.g., generating summaries, drafting mediation agreements, tracking case details and communications, and preparing for sessions). On the other hand, participants are less likely to accept mediators using AI for tasks used during mediation or to benefit future participants or mediators (e.g., sentiment analysis, training AI models using de-identified data for the development of other mediators or themselves, or co-mediating with an AI avatar). This study contributes to the field by empirically examining and extending UTAUT, enhancing our understanding of technology adoption in Alternative Dispute Resolution (ADR) and providing a theoretical framework for future research.</p>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 2","pages":"223-238"},"PeriodicalIF":1.1,"publicationDate":"2025-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/crq.21483","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145626430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Managing Conflict Resolution and Perceptions: An Approach Leveraging the Thomas-Kilmann Conflict Mode Theory 管理冲突解决和感知：利用托马斯-基尔曼冲突模式理论的方法

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-05-27 DOI: 10.1002/crq.21491

C. Otrakji, J. Landis, R. G. Saade, R. Ali Adeeb

引用次数: 0

Spontaneous Contact and Social Resilience Following Eruption of Interethnic Violence in Ethnically Mixed Settings 种族混合环境中种族间暴力爆发后的自发接触和社会恢复力

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-05-15 DOI: 10.1002/crq.21490

Nitzan Faibish, Ifat Maoz, Paz Yaacov, Dan Miodownik

{"title":"Spontaneous Contact and Social Resilience Following Eruption of Interethnic Violence in Ethnically Mixed Settings","authors":"Nitzan Faibish, Ifat Maoz, Paz Yaacov, Dan Miodownik","doi":"10.1002/crq.21490","DOIUrl":"https://doi.org/10.1002/crq.21490","url":null,"abstract":"<p>Does spontaneous contact between individuals from different ethnonational groups affect their social resilience, specifically their ability to avoid escalation and radicalization following eruptions of ethnic violence? To address this question, we conducted a series of studies in mixed Jewish–Palestinian cities and academic settings. Study 1, based on data collected through large-scale online surveys of residents in both mixed and non-mixed cities in Israel (<i>n</i> = 944), reveals that Jewish and Palestinian residents living in mixed cities exhibit higher social resilience than residents of homogeneous cities. This heightened resilience is manifested through more favorable attitudes toward the outgroup and reduced feelings of tension during and following episodes of intercommunal violence. We propose that the underlying mechanism explaining this resilience to the disruptive effects of violence is the higher prevalence of spontaneous intergroup contact enabled in mixed settings compared to more homogeneous ones. This explanation is supported by Study 2, which involved two rounds of surveys completed by Jewish and Palestinian students (<i>n</i> = 6467) at a heterogeneous campus in a mixed city in Israel. The findings demonstrate that positive attitudes toward the outgroup following incidents of intercommunal violence were more durable among students exposed to spontaneous intergroup contact. We discuss the implications of our findings for deepening our understanding of conflict and conflict management in ethnically mixed and conflicted settings.</p>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"181-194"},"PeriodicalIF":1.1,"publicationDate":"2025-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/crq.21490","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Good Tune Theory: An Exploration of LGBTQIA+ Peacebuilding in Bosnia and Herzegovina 乐音理论：波黑LGBTQIA+和平建设的探索

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-05-09 DOI: 10.1002/crq.21486

Mehmet Yavuz

{"title":"Good Tune Theory: An Exploration of LGBTQIA+ Peacebuilding in Bosnia and Herzegovina","authors":"Mehmet Yavuz","doi":"10.1002/crq.21486","DOIUrl":"https://doi.org/10.1002/crq.21486","url":null,"abstract":"<div>\u0000 \u0000 <p>Good tune theory (GTT) is introduced in this article to advocate for the inclusion of LGBTQIA+ people in Bosnia and Herzegovina's (BiH) ongoing peacebuilding efforts. GTT emerged from queer research conducted in 2022 and from the experiences and activism of 43 LGBTQIA+ people currently living in Bosnia, particularly in the post-peace accord context. Primarily, GTT argues that achieving true peace requires constant resistance against dominant systems and advocacy for enforcing and maintaining the promises made in peace agreements, especially for marginalized groups. The proposed theory uses the metaphor of a well-tuned guitar in which each string represents a critical step in peacebuilding, ultimately leading to the concept of “treasure-chest peace” (TCP). Using the example of BiH's legal reforms for queer rights, this work introduces TCP, which emphasizes the urgent need to protect and enforce these hard-won rights, thereby preventing their erosion. GTT further critiques current neoliberal and political peacebuilding frameworks for actively encouraging marginalization through the exclusion of queer rights. The theory also calls for a critical and intersectional approach, emphasizing the idea that queer identities cannot be separated from ethnic identities in the discussion of Bosnia's ethnic divisions. Grounded in an ethnopolitical discourse, GTT explores links with other marginalized ethnic groups, such as the Jewish and Roma communities, and suggests that collective struggles for liberties, human rights, and recognition can foster solidarity and strengthen resistance against a dominant patriarchal society. Therefore, GTT emphasizes queer voices while addressing the challenges and urgent needs of the LGBTQIA+ community in Bosnia.</p>\u0000 </div>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"159-169"},"PeriodicalIF":1.1,"publicationDate":"2025-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Mediation Agreement in the Courtroom 法庭调解协议

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-05-09 DOI: 10.1002/crq.21487

Lenka Dušková, Jan Holas

{"title":"Mediation Agreement in the Courtroom","authors":"Lenka Dušková, Jan Holas","doi":"10.1002/crq.21487","DOIUrl":"https://doi.org/10.1002/crq.21487","url":null,"abstract":"<p>Existing European legal scholarship focuses primarily on legal frameworks and conditions for mediation, while not delving into practical aspects of mediation on the ground. Concurrently, the social sciences lack the analysis of roles and approaches of different actors in mediation. To this end, the study intends to bridge the seemingly intangible divide between disciplines with the specific aim to uncover processes leading to mediation agreements in the context of court-annexed mediation in the Czech Republic, a state embarking on mediation theory and practice relatively recently. The qualitative analysis shows variation among judges of district courts in terms of knowledge, trust, and commitment to mediation. In theory, judges rather agree on the value added of mediation, and they tend to believe the ideal outcome of the process is the agreement among parties leading to action withdrawal. Where they differ are the practical aspects related to the character of the agreement, namely (i) who shall support the parties in reaching the mediation agreement; and (ii) to what extent and how are judges in the courtroom ready to work with mediation outcomes in the post-mediation phase. In some cases, it is crucial that they receive agreements fully in line with the criteria of non-contradiction with substantive law, specificity, and covering all aspects of the dispute. In other cases, there is more openness to engage with the agreements and willingness to support the parties to finalize them upon return to the courtroom to adjust them to the satisfaction of both: the parties and the judges.</p>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"171-179"},"PeriodicalIF":1.1,"publicationDate":"2025-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/crq.21487","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Interplay of Public Administration and Community Resilience During the COVID-19 Pandemic—A Rapid Scoping Review 2019冠状病毒病大流行期间公共行政和社区复原力的相互作用——快速范围审查

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-04-29 DOI: 10.1002/crq.21480

Daniela Gröschke

{"title":"The Interplay of Public Administration and Community Resilience During the COVID-19 Pandemic—A Rapid Scoping Review","authors":"Daniela Gröschke","doi":"10.1002/crq.21480","DOIUrl":"https://doi.org/10.1002/crq.21480","url":null,"abstract":"<p>This rapid scoping review examines the interplay between public administration and community resilience during the COVID-19 pandemic, focusing on the type of research conducted, emerging themes in resilience studies, and key lessons learned. The findings show that research in the Global North has primarily examined resilience at the city level, while studies in the Global South have focused on vulnerable populations. Mechanisms of resilience are shaped by factors that increase community vulnerability (environmental, structural, and socio-cultural factors), key drivers of resilience (digital and technological innovation, adaptive capacity), and their respective influence on resilience strategies (including community-centered initiatives and multi-level, cross-sectoral collaboration). Together, these elements contribute to different resilience outcomes (persistence, adaptation, or transformation). Overall, strong public administrations were found to enhance community resilience, while limited access to public services increased vulnerability, particularly in marginalized communities, and reduced capacity for resilience. However, research on public administration resilience, particularly in the Global South, and on the role of social conflict in resilience processes remains limited. Directions for future research are outlined.</p>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"133-157"},"PeriodicalIF":1.1,"publicationDate":"2025-04-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/crq.21480","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Taming an Intermittent Volcano: The Nexus Between Peace Committee and Communal Support in Ife-Modakeke Conflict in Nigeria 驯服间歇式火山：和平委员会与尼日利亚生活-莫达克冲突中的公共支持之间的联系

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-04-18 DOI: 10.1002/crq.21485

Fatai Gbadebo Adeleke

{"title":"Taming an Intermittent Volcano: The Nexus Between Peace Committee and Communal Support in Ife-Modakeke Conflict in Nigeria","authors":"Fatai Gbadebo Adeleke","doi":"10.1002/crq.21485","DOIUrl":"https://doi.org/10.1002/crq.21485","url":null,"abstract":"<div>\u0000 \u0000 <p>Peace-building processes have faced significant setbacks in conflict management in the Ife-Modakeke communities of Nigeria. Although there has been little empirical evaluation of successful peace-building processes, the researcher used mixed methods and transformative analysis to establish two models: Peace Committee Recommendations (PCRs) and Communal Intervention on Intervening Issues (CIIIs). In PCRs, several recommendations were identified as useful for conflict resolution, including the establishment of a separate administrative unit, special police squads, blitzing media campaigns, joint community training sessions on forgiveness, state-led transformative reconciliation, and the promotion of young community leadership. To address CIIIs, the Joint Elders Council was established and was charged with the responsibilities to grant media interviews, sign as a witness to the sale of land agreements, and elevate lesser chiefs into higher decision-making bodies in subordinate communities. Also, the joint youth guards, age-grade groups, religious evangelization efforts, cooperative societies, and cultural masquerades were formed to strengthen the cordial relationship and provide policing in situations requiring urgent intervention. Both models aiming to stabilize existing peaceful resolutions, re-engineering the weak social structures for an increasing peaceful interpersonal relationship and peaceful co-existence through both state and non-state actors is necessary.</p>\u0000 </div>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"123-132"},"PeriodicalIF":1.1,"publicationDate":"2025-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cultural Diplomacy and Trust-Building: Keys to Ethnic Conflict Resolution in Kosovo and the Western Balkans 文化外交与建立信任：解决科索沃和西巴尔干地区种族冲突的关键

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-04-15 DOI: 10.1002/crq.21484

Njomza Mehani

引用次数: 0

Vision, Function, and Influence: Analyzing NGOs for a Shared Society in Israel 愿景、功能与影响：分析以色列共享社会中的非政府组织

IF 1.1

Conflict Resolution Quarterly Pub Date : 2025-04-07 DOI: 10.1002/crq.21481

Wurud Jayusi, Adi Binhas

{"title":"Vision, Function, and Influence: Analyzing NGOs for a Shared Society in Israel","authors":"Wurud Jayusi, Adi Binhas","doi":"10.1002/crq.21481","DOIUrl":"https://doi.org/10.1002/crq.21481","url":null,"abstract":"<div>\u0000 \u0000 <p>This study analyzes four Israeli NGOs promoting shared society using the McKinsey 7S Framework to assess their internal alignment and effectiveness in achieving their goals. This study employed a qualitative approach. We interviewed seven key figures—directors and keyholders—from four NGOs, some with co-leadership structures. We employed two methods: semi-structured interviews to understand the organizations' vision, strategies, and challenges and website analysis to supplement interview data with official statements and team compositions. The study found that while the NGOs share similar visions and goals, they specialize in distinct areas and employ unique strategies. Their structures reflect a commitment to equality and multiculturalism, aligning with their overall values. This research offers valuable insights for NGOs, highlighting successful work patterns, strategies for strengthening internal alignment (as defined by the McKinsey 7S model), and ultimately, achieving their goals and implementing impactful change. This study's limited scope (few NGOs, no international comparison) and single data source (NGO perspective) restricts its understanding. NGOs can boost impact by expanding social services, partnering with local authorities, and creating a central body for planning and collaboration. Increased NGO influence could lead to more active citizens, trust in GOs, and collaboration with local authorities. This research explores a unique challenge: building a shared society in Israel. It examines how NGOs, key social change agents, approach this goal. By using a qualitative approach and the McKinsey Framework, it offers valuable insights into their strategies and internal alignment.</p>\u0000 </div>","PeriodicalId":39736,"journal":{"name":"Conflict Resolution Quarterly","volume":"43 1","pages":"99-111"},"PeriodicalIF":1.1,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0