Eman Yassein Ahmed, Amer Abdul Latif Al-Amri, Noor bassim abd
{"title":"علاقة وتأثير تقنيات إدارة علاقات الزبون في جودة الخدمة: دراسة استطلاعية في دائرة بلدية الدورة","authors":"Eman Yassein Ahmed, Amer Abdul Latif Al-Amri, Noor bassim abd","doi":"10.51173/jt.v5i1.853","DOIUrl":"https://doi.org/10.51173/jt.v5i1.853","url":null,"abstract":"يهدف البحث الى تسليط الضوء على طبيعة استخدام تقنيات إدارة علاقات الزبون ومعرفة تأثيرها في جودة الخدمة المُـقَـدَمة من دائرة بلدية الدورة الى المواطنين. اعتمد البحث المنهج الوصفي التحليلي عبر أداة الاستبانة وقد تم التوصل الى العديد من النتائج، كان أهمها أن لتقنيات إدارة علاقات الزبون تأثيراً واضحــاً على جودة الخدمات التي تقدمها البلدية. وكانت عينة الدراسة عشوائية تتألف من (194) فرداً من العاملين البالغ عددهم (437) فرداً في الإدارات والتخصصات المختلفة (الإدارة العليا والوسطى والتنفيذية)، (الإداريين والمشرفين على الانشطة الخدمية في اقسام البلدية كافة). وتم اعتماد الادوات الإحصائية (معامل الفاكرونباخ، والوسط المرجح، والانحراف المعياري، وتحليل الارتباط، فضلاً عن تحليل الانحدار) وكانت اهم نتائج التحليل الى ان تقنيات إدارة علاقات الزبون لها التأثير الملموس في جودة الخدمة المقدمة للزبون، ويؤدي العمل بها إلى تحسين واضح في كفاءة وجودة الخدمات التي تقدمها الدائرة البلدية. ومن استنتاجات البحث وُجِدَ ان البلدية تعاني من عدم توفر البرمجيات واليد العاملة المختصة بالعمل التقني الخاص بخدمة الزبون على الرغم من توفر الاجهزة المطلوبة، واهم ما تم الايصاء به هو تطوير نظام العمل للنهوض بجودة الخدمات التي يتم تقديمها من خلال تدريب العاملين بصورة أكثر تركيز فضلاً عن الاستفادة من اليد العاملة بصفة أجير يومي الذين هم من ذوي التخصص الإداري التقني.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86038244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"تأثير نظام الذكاء التسويقي في الاستراتيجيات التنافسية: دراسة تطبيقية لآراء عينة من شركات السفر والسياحة في بغداد","authors":"Noor Khaleel Al-Jubouri, Muthanna Maan Al-Obaidi","doi":"10.51173/jt.v5i1.805","DOIUrl":"https://doi.org/10.51173/jt.v5i1.805","url":null,"abstract":"يهدف البحث الى التعرف على طبيعة العلاقة بين نظام الذكاء التسويقي والاستراتيجيات التنافسية، وتبرز مشكلة البحث في الاجابة عن التساؤل هل تعتمد الشركات السياحية على نظام الذكاء التسويقي في جمع البيانات عن البيئتين الداخلية والخارجية وعن تحركات المنافسين وتحديد احتياجات الزبائن في تقديم الخدمة؟ ما مستوى اهتمام الإدارة العليا للشركات السياحية بالذكاء التسويقي؟ وقد جرى اختيار عينة من شركات السفر والسياحة العاملة في بغداد والبالغ عددها 123 شركة، وقد استخدمت الاستبانة كأداة للقياس واعتمد المنهج التحليلي الوصفي في تحليل اجابات افراد العينة والبالغ عددهم 146 فرداً من المديرين والمسؤولين في شركات السفر والسياحة قيد البحث وقد جرى معالجة البيانات باستخدام برنامج التحليل الإحصائي (SPSS V.25) وقد توصل البحث الى جملة من الاستنتاجات اهمها وجود علاقة اثر وارتباط بين نظام الذكاء التسويقي وبين الاستراتيجيات التنافسية لشركات السفر والسياحة العاملة في بغداد، كما اوصت الدراسة بمجموعة من التوصيات كان اهمها ضرورة قيام الشركات السياحية بتطبيق نظام الذكاء التسويقي وتوفير قاعدة معلومات تخص الزبائن واذواقهم وتطورات السوق فضلا عن رصد تحركات المنافسين من اجل توفير المعلومات التسويقية اللازمة لمساعدة المديرين في اتخاذ القرار الصحيح في تطبيق الاستراتيجية التنافسية الملائمة من اجل البقاء والاستمرارية في السوق السياحي.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89409205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Comparison Between the Kernel Functions Used in Estimating the Fuzzy Regression Discontinuous Model","authors":"","doi":"10.51173/jt.v5i1.1080","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1080","url":null,"abstract":"Some experiments need to know the extent of their usefulness to continue providing them or not. This is done through the fuzzy regression discontinuous model, where the Epanechnikov Kernel and Triangular Kernel were used to estimate the model by generating data from the Monte Carlo experiment and comparing the results obtained. It was found that the. Epanechnikov Kernel has a least mean squared error.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84270904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"تأثير التسويق الڤايروسي في ثقة الزبون: دراسة تحليلية في شركة آسيا سيل","authors":"","doi":"10.51173/jt.v5i1.1218","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1218","url":null,"abstract":"هدفت الدراسة الى التعرف على دور التسويق الڤايروسي في تعزيز ثقة الزبون في قطاع شركات الاتصالات في العراق، باستخدام تقنيات حديثة حول الاتصال والتواصل مع الزبائن، وانطلقت الدراسة من مشكلة تم التعبير عنها بعدد من التساؤلات الفكرية والتطبيقية ، الفلسفة النظرية والدلالات الفكرية للمتغيرات التي تناولتها الدراسة (التسويق الفيروسي وثقة الزبون)، وتعّد من الأطر الفكرية الحديثة على البيئة العراقية، وتم تطبيق هذه الدراسة على شركة آسياسيل للهاتف النقال في العراق، ومن خلال عينة قصدية متكونة من (50) منتسباً يشغلون مناصب إدارية، وقد تم اعتماد المنهج التحليلي الوصفي من خلال تصميم استبانة لجمع البيانات اللازمة، وبرزت أهمية الدراسة من حداثة المتغيرات التي تناولتها، وقد كان اهم النتائج ان هناك تأثيراً للتسويق الڤايروسي في ثقة الزبون، وبناءً على ذلك تم تقديم مجموعة من التوصيات، التي كان أهمها ضرورة التوجه الى التسويق الالكتروني عبر مختلف الشبكات، ولا سيما ما أظهرته البيئة العراقية من نمو متزايد ومتسارع في استخدام هذه الشبكات، مع ضرورة الاهتمام بالهيكل التنظيمي للشركة عينة الدراسة، الذي يتوجب عليه إدارة الحملة التسويقية عبر موقع الشركة الالكتروني.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84787797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rajaa Nouri Hussein, Ghalia Nassreddine, Joumana Younis
{"title":"The Impact of Information Technology Integration on the Decision-Making Process","authors":"Rajaa Nouri Hussein, Ghalia Nassreddine, Joumana Younis","doi":"10.51173/jt.v5i1.1262","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1262","url":null,"abstract":"In the last decade, information technology tools have witnessed enormous development. Nowadays, they are used in all daily human tasks. Organizations and companies have recently started using information technology tools in all sectors. For example, the decision-making process is an essential task in all organizations. By using information technology components, companies can create a decision-making system that produces more accurate results with less time, effort, and cost. In this paper, the authors describe the role of information technology tools in the decision-making process. The impact of using information technology in the decision-making process was studied at a telecommunications company in Iraq. The authors use a descriptive-analytical method to describe this impact. They adopt a questionnaire to collect information and answer it. The analysis of the answers is done using SPSS. The findings indicate a link between using information technology tools and making sound decisions.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74809210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Daniah Abul Qahar Shakir, Ahmad Salim, Seddiq Q. Abd Al-Rahman, Ali Makki Sagheer
{"title":"Image Encryption Using Lorenz Chaotic System","authors":"Daniah Abul Qahar Shakir, Ahmad Salim, Seddiq Q. Abd Al-Rahman, Ali Makki Sagheer","doi":"10.51173/jt.v5i1.840","DOIUrl":"https://doi.org/10.51173/jt.v5i1.840","url":null,"abstract":"In the age of the Internet, a lot of images are circulated among users, and some of these images contain financial or personal information that requires confidentiality. Encryption algorithms existed for a long time, and the data used was focused on the text data, while the multimedia data was neglected for a long time. In addition, there are significant shortcomings in 3D image coding techniques. This paper proposed a method for image encrypted and decrypted electronically using the Lorenz chaotic system, the supposed algorithm was developed by using the three equations of the Lorenz system, before that, the image pixels are destroyed using reversible shifting and rotating processes to increase the randomness of the encrypted pixels and thus the difficulty of cracking the cipher. Then he supposed technique gave the following results: The average entropy calculation was (7.285) before image encryption and (7.9974) after image encryption with an average NPCR of (99.65%) and UACI was (30.35%) this confirms that the proposed method is reliable and applicable. Moreover, the suggested technique gives the best outcomes when compared to other similar works.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89414666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assessment of Haematological Parameters in Drug-Resistant TB","authors":"Abdulrazzaq Neamah Zghair","doi":"10.51173/jt.v5i1.1082","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1082","url":null,"abstract":"Mycobacterium tuberculosis causes tuberculosis (TB), the world's deadliest infectious illness. In addition to the lungs, bone marrow is also impacted by tuberculosis. Significant haematological abnormalities can be found in TB patients. This means that these haematological markers can be used to assess a patient's diagnosis, prognosis, and treatment outcome. The goals of this study are (a) to assess the hematological characteristics of TB patients, and (b) to examine the impact of rifampin (RIF) resistance on the prevalence of mutations in the whole rpoB gene of Mycobacterium tuberculosis. Fifty people participated in the study after being chosen through a systematic random sample process. From each participant, about 4 milliliters of blood were taken from a vein and estimated for the haematological parameters like Hb, WBC, Lymphocyes, neutrophils, Erythrocyte sedimentation rate and platelet count. Fifty tuberculosis isolates had their whole rpoB genes sequenced so that we could analyze the positions of the codons and the frequency with which they occurred. When compared to healthy controls, the values of hemoglobin and other blood indices were significantly lower or abnormal (p<0.05). ESR values were alarmingly increased in the subjects along with platelets (P value < 0.05). All of our 25 isolates exhibited four types of mutations at four RRDR positions (codons 510, 516, 522 and 526). We found codons 526 showed a high level (92%) of RIF resistance or mutations when compared to other positions. An easy and affordable way to forecast the progression of the illness and keep track of complications in underdeveloped nations is to test the haematological parameters of tuberculosis patients. RIF resistance is linked to certain mutations in the rpoB gene that may impact how RpoB and RIF interact. These results may be used to create new antibiotics and create cutting-edge diagnostic tools for TB medication resistance.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82846218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Nanocomposites for Prosthetic Dental Technology: A Systemic Review","authors":"W. Atallah, Nihad AlFuraiji, Oday H Hussein","doi":"10.51173/jt.v5i1.1178","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1178","url":null,"abstract":"In order to obtain the desired outcomes, nanotechnology employs approaches to control shape, size, and texture of elements in the necessary nano scale. It was previously used primarily in the areas of substance chemical productions and physics; however this has changed through the advancement of new technologies. Over time, biological scientists became aware of its numerous benefits and investigated them in their respective fields.\u0000To assess current knowledge about nanocomposites and their applications in prosthetic dental technology.\u0000On this topic, an electronic systematic review was conducted in various databases (Google Scholar research, Science Direct reports, PubMed studies, and Web of Science data), as well as a hand search of the scientific literature. From 2014 to 2022, published work was collected, analysed, and relevant articles were chosen for inclusion in this review. Nanocomposites and their applications in prosthetic dental technology have been reported in several studies. More than 36 papers were chosen for this review based on their applicability.\u0000The findings suggest that current knowledge was adequate to recommend nanocomposites and their applications in prosthetic dental technology for routine laboratory use, with improvements in each of the current nano materials and procedures for prosthetic dental technology.\u0000Because of their physical and chemical properties, polymer nanocomposites were suitable for prosthetic restorations; however, careful processing methods, nano materials, laboratory skill, and a strict protocol for prosthetic restoration are required to improve the mechanical and physical properties.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84196190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ali Abdulmunim Ibrahim Al-kharaz, Ahmed Bahaaulddin A.Wahhab, Mohammed Fadhil Ibrahim, Shahab Abdulla
{"title":"Single Objective Optimization Methods in Electrical Power Systems: A Review","authors":"Ali Abdulmunim Ibrahim Al-kharaz, Ahmed Bahaaulddin A.Wahhab, Mohammed Fadhil Ibrahim, Shahab Abdulla","doi":"10.51173/jt.v5i1.1214","DOIUrl":"https://doi.org/10.51173/jt.v5i1.1214","url":null,"abstract":"Although the scheduling of maintenance tasks for generators is not a new issue, it has recently attracted new attention due to the significant rise in demand for expanding power system size in modern power systems. Generator Maintenance Scheduling (GMS) is a nonlinear optimization problem, highly dimensional and constrained, and determines when power-producing units must undertake well-planned preventative maintenance. The objective function includes binary variables to indicate whether a generator is undergoing maintenance at a given time and is subject to several restrictions described in this paper. However, the biggest concern of GMS is to produce a precise timetable for preventive maintenance of generating units with low cost and high reliability. Despite that, regrettably, a large volume of research works has accomplished solutions towards a model of GMS with the consideration of either maximizing system reliability or minimizing operation costs as an objective of their research work. This is called Single-Objective Problem (SOP), which involves one objective function that needs to be optimized. SOP is solved by Single-Objective Optimization Method (SOOM). The primary purpose of the research is to present a review of SOOM methods used in solving GMS problems.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87715170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Improving Quality Technological Education Using Web Systems Management Media","authors":"","doi":"10.51173/jt.v5i1.791","DOIUrl":"https://doi.org/10.51173/jt.v5i1.791","url":null,"abstract":"The accompanying article manages the undertakings confronting the educator with current information and the arrangement of fundamental abilities, the conceivable outcomes of imaginative instructive advancements in their securing of new information, and the improvement of skill and individual characteristics. Figuring out how to see the impact of these media on the idea of the parts of the enlightening cycle and the positive effect. The problem is to find the best use of Information and Communication Technology media and applications in the management of Educational Institutions at the lowest cost, effort, and time. The purpose of the research is to learn about the impact of Media use of Information and Communication Technology in improving the quality of the teaching process in the classroom (interactive classroom / interactive learning). The methodology used in the research uses the slide program presenting them through a data show device using video, audio, images, and texts, With Which was measured by the results obtained from the tables. As well as the design of an interactive video channel on YouTube and editing using the (Camtasia Studio 9). The large and organized educational process implementation thing the response of the channel's participants was measured by students from the Institute of Technical Trainers in the Department of Electrical Techniques for the first phase of the computer applications and four Classes in the computer lab. By analyzing the results obtained found that the participation rate in the educational program exceeded 74.6% around the rate of watching and interacting with the scientific subjects reached 82.6% Program and channel for the last 60 days.","PeriodicalId":39617,"journal":{"name":"Journal of Biomolecular Techniques","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90585776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}