Asian Journal of Business and Governance最新文献

Student Services: Its Impact on Student Satisfaction 学生服务:对学生满意度的影响

Asian Journal of Business and Governance Pub Date : 2021-04-25 DOI: 10.7828/ajobg.v10i1.1419

Rhey Manuel A. Siao Jr., B. M. Flores

引用次数: 0

Job Satisfaction of the Employees of Cooperative Development Authority Region 10 合作开发管理局区域员工工作满意度调查

Asian Journal of Business and Governance Pub Date : 2021-01-25 DOI: 10.7828/ajobg.v11i1.1422

Gilda Q. Abella

引用次数: 0

Job Performance of Security Personnel in Delmonte Philippines, Inc. 菲律宾德尔蒙特公司保安人员的工作表现

Asian Journal of Business and Governance Pub Date : 2021-01-25 DOI: 10.7828/AJOBG.V11I1.1420

Pattrick G. Pauya, B. M. Flores

{"title":"Job Performance of Security Personnel in Delmonte Philippines, Inc.","authors":"Pattrick G. Pauya, B. M. Flores","doi":"10.7828/AJOBG.V11I1.1420","DOIUrl":"https://doi.org/10.7828/AJOBG.V11I1.1420","url":null,"abstract":"The purpose of this study was to assist both the Security Agency and Del Monte Philippines Inc., in understanding the factors that affect the performance of security personnel in terms of their socio-demographic profile and other related factors. By then, both management can determine appropriate actions to address the findings and basically to enhance and develop the performance of the security personnel. The researcher distributes a survey questionnaire to security personnel as respondents and used descriptive statistics to analyze their socio-demographic profile, frequency and percentage. Thus, result shows that majority of the participants were aged between thirty to forty years old, most of them are male and were married with two to four years length of service in the company. Majority also were secondary graduate and mostly were regular as to their employment status. The researcher analyzes job performance of respondents in terms of working condition which outcome shows that all participants did not experience harassment by clients as well from their supervisors. In terms of salary and wages, results display that all the respondents agreed that they were paid in standard minimum wage and for any overtime they work. In terms of working hours, majority of the respondents agreed that they have rest days and five days annual leave. For Trainings, all participants do have a security license, however few of them attended the required and regular enhancement trainings. As to level of their job satisfaction, majority were concluded that respondents were Satisfied. The level of job performance of respondents was also given Good Rating by the management of Del Monte Philippines. However, the results found that relationship between job performance and a) socio-demographic profile and b) work environment factors appears to be not significant. Keywords : working condition, working hours, salary and wages, training, job satisfaction, job performance","PeriodicalId":394597,"journal":{"name":"Asian Journal of Business and Governance","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130591850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Organizational Commitment of Millennial Employees in Private Banks 私人银行千禧一代员工组织承诺研究

Asian Journal of Business and Governance Pub Date : 2021-01-25 DOI: 10.7828/ajobg.v11i1.1423

Krisya Isabel C. Dauz

引用次数: 0

DPWH Supervisors’ Leadership Styles and the Employees’ Commitment in the Planning and Design Division 规划设计部主管的领导风格与员工的承诺

Asian Journal of Business and Governance Pub Date : 2021-01-25 DOI: 10.7828/ajobg.v11i1.1424

Rene Charles C. Supremo, Lesley C. Lubos

引用次数: 0

Quality Service, Customer Satisfaction, and Performance of Non-Academic Offices 服务质量、客户满意度与非学术办公室绩效

Asian Journal of Business and Governance Pub Date : 2021-01-25 DOI: 10.7828/AJOBG.V11I1.1421

Niñan Grace D. Labita, Nenita I. Prado

{"title":"Quality Service, Customer Satisfaction, and Performance of Non-Academic Offices","authors":"Niñan Grace D. Labita, Nenita I. Prado","doi":"10.7828/AJOBG.V11I1.1421","DOIUrl":"https://doi.org/10.7828/AJOBG.V11I1.1421","url":null,"abstract":"In the world of education, where academicsis the focal service, researchers have found that service quality is another thing which students consider. It is becoming more difficult for universities to enhance and maintain a competitive advantage in their target markets because of competition. This study was conducted to determine the impact of quality service and satisfaction on the performance provided by the non-academic offices to find out the areas that need improvement. The study made use of descriptive - correlational and causal research designs. The study focuses on the SERVQUAL model; reliability, tangibility, responsiveness, assurance, and empathy which are important to students. This study used a random sampling of students who were frequently availing of the services being studied. Research finds a moderate level of quality service and satisfaction while performance meets the expectation as perceived by the customers. Customer satisfaction has a great impact on the non-academic office’s performance. Positive perception about the quality of service leaves a positive image in the mind of students which finally leads them towards a higher level of satisfaction. Keywords : SERVQUAL model, customer perception, satisfaction, expectation, competition","PeriodicalId":394597,"journal":{"name":"Asian Journal of Business and Governance","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128384785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Supervisor’s Leadership Style, Morale, and Commitment of Employees in Iligan Light & Power, Inc. 伊利根电力公司主管领导风格、员工士气与承诺

Asian Journal of Business and Governance Pub Date : 2020-03-12 DOI: 10.7828/AJOBG.V9I1.1318

Danilo C. Bagtasos, Lesley C. Lubos

{"title":"Supervisor’s Leadership Style, Morale, and Commitment of Employees in Iligan Light & Power, Inc.","authors":"Danilo C. Bagtasos, Lesley C. Lubos","doi":"10.7828/AJOBG.V9I1.1318","DOIUrl":"https://doi.org/10.7828/AJOBG.V9I1.1318","url":null,"abstract":"The researcher of this project paper intended to assess the morale and commitment of employees. The leadership styles adopted by the supervisors, rank-in-file employees demographic profile and its relationship on the morale and commitment of employees were evaluated and determined. The study used the purposive sampling technique in selecting 67 rank-in-file employees as respondents of this study. The demographic profile of the respondents was determined and arranged to identify frequency and percentage regarding gender, age and years of service. Pearson correlation was used to establish the relationship between demographic profile and rank-in-file employee commitment and morale. The researcher used a Two sample T-test in finding out the association between leadership style adopted by the supervisors and its influence on rank-in-file employee commitment and morale. The results of the study revealed that a significant relationship was evident between rank-in-file employee demographic on the number of years in service and their commitment to the company. On the other hand, only democratic leadership style exhibited statistically significant relation with rank-in-file employee commitment. The autocratic, democratic and free reign leadership styles exhibited statistically significant relation with rank-in-file employee morale. Results will aid Iligan Light and Power, Inc. management team in crafting company goals that take into account leadership style and year of service of rank-in-file employees. Keywords : leadership style, morale, commitment","PeriodicalId":394597,"journal":{"name":"Asian Journal of Business and Governance","volume":"441 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123616792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Perceived Effects of Gender Discrimination on Employees’ Performance and Productivity 性别歧视对员工绩效和生产力的感知效应

Asian Journal of Business and Governance Pub Date : 2020-03-12 DOI: 10.7828/AJOBG.V9I1.1317

Patrick James D. Boborol

{"title":"Perceived Effects of Gender Discrimination on Employees’ Performance and Productivity","authors":"Patrick James D. Boborol","doi":"10.7828/AJOBG.V9I1.1317","DOIUrl":"https://doi.org/10.7828/AJOBG.V9I1.1317","url":null,"abstract":"Gender Discrimination is, unfortunately, a very common issue not just in the business world, but also with general humankind. This is because not all people have the mentality of equality. With that in mind, this study aims to investigate the perceived or probable effects of gender discrimination on employees’ performance and productivity, within the Senior High School Offices of Liceo De Cagayan University, during the calendar year 2018 – 2019. Descriptive and Quantitative research designs were used. The study found that the majority of the faculty members were relatively young, single, female, and holders of Bachelor of Science degrees. The study also found that sexual harassment, salaries and compensation, and hiring, the participants disagreed that there was gender discrimination found in the workplace, while in terms of the perceived lack of opportunities for promotion, the participants believed that there was a general feeling that gender discrimination was present, if only subtle. Furthermore, the study established that the indicators for sexual harassment, salaries, and compensation, in the hiring process and the lack of opportunities for promotion do not often happen in the workplace of the participants. Furthermore, the study found that there is a significant relationship between Sexual Harassment and Monthly Income, and Compensation with age and educational attainment. This would suggest that although the participants have not voiced their opinion on the gender discrimination, especially in opportunities for promotion, middle and upper management should take this as a point of emphasis and something to build on as a structure for them to give attention to. Keywords : gender discrimination, sexual harassment, monthly income, compensation, hiring","PeriodicalId":394597,"journal":{"name":"Asian Journal of Business and Governance","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128344313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Awareness, Acceptance, and Satisfaction on the Implementation of Rice Crop Insurance 水稻作物保险实施的认识、接受与满意

Asian Journal of Business and Governance Pub Date : 2020-03-12 DOI: 10.7828/ajobg.v9i1.1332

Ernesto Chaves, Lesley C. Lubos

引用次数: 0

Performance Management System as Predictor of Organizational Effectiveness 绩效管理系统作为组织效能的预测因子

Asian Journal of Business and Governance Pub Date : 2020-03-12 DOI: 10.7828/AJOBG.V9I1.1316

Saadre D. Rago

{"title":"Performance Management System as Predictor of Organizational Effectiveness","authors":"Saadre D. Rago","doi":"10.7828/AJOBG.V9I1.1316","DOIUrl":"https://doi.org/10.7828/AJOBG.V9I1.1316","url":null,"abstract":"Performance management is a concept in the field of human resource management and it is a continuous process of identifying, measuring and enhancing the performance of the individual employee and aligning performance with the strategic goals of the organization. The general objective of the study aimed to monitor and evaluate the effectiveness of the enforcing of the Strategic Performance Management System of the administrative employees of Mindanao State University. The research methodology employed in this study is discussed under the following sub-headings: research design, sampling procedure, measurement of variables and instrument design, data collection method, questionnaire design, pilot test, and data analysis. The majority of the administrative staff of Mindanao State University are satisfied with the Performance Management System but they have some issues regarding the reinforcement of low performance. By analyzing the discussions, it was concluded that there is a need for authentic praise and meaningful criticism. If a head gives proper feedback, it can give better results. Keywords : performance management system, effectiveness of the implementation, employees performance","PeriodicalId":394597,"journal":{"name":"Asian Journal of Business and Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130888922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0