Naveen Bagalkot, N. Verdezoto, Mitchelle Lewis, P. Griffiths, Deirdre Harrington, N. Mackintosh, J. Noronha
{"title":"Towards Enhancing Everyday Pregnancy Care: Reflections from Community Stakeholders in South India","authors":"Naveen Bagalkot, N. Verdezoto, Mitchelle Lewis, P. Griffiths, Deirdre Harrington, N. Mackintosh, J. Noronha","doi":"10.1145/3297121.3297130","DOIUrl":"https://doi.org/10.1145/3297121.3297130","url":null,"abstract":"We need a deeper understanding of the everyday challenges of pregnancy care in lower socio-economic settings in India. This paper reports reflections from three workshops involving multiple stakeholders, conducted as part of a larger project exploring the role of digital technology in enhancing everyday practices of pregnancy care. In particular, this paper only reports our initial engagement with community stakeholders in pregnancy care, including the local public and third-sector network of care-workers. Based on the findings, we present three reflections namely, a) tensions between traditional and everyday care practices versus requirements of modern pregnancy care, b) tensions in coordination between multiple stakeholders in pregnancy care, and c) the role of physical and digital infrastructures in pregnancy care. These reflections are introduced as concerns and highlight opportunities to further inform technology design to enhance everyday care of pregnant women in semi-urban and rural India, and beyond.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"259 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133812797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding Direct Store Delivery: Design, Evaluation & Implications","authors":"A. Mittal","doi":"10.1145/3297121.3297137","DOIUrl":"https://doi.org/10.1145/3297121.3297137","url":null,"abstract":"Traditionally, consumer goods companies are responsible to make deliveries from their distribution centers and to restock the shelves in their warehouse. With Direct Store Delivery (DSD), retailer's distribution centers are bypassed by consumer goods companies and products are directly taken to the store. The overarching goal of Direct Store Delivery is to efficiently streamline delivery operations, make selling more effective and improve merchandising, thereby providing benefits to consumer goods organizations companies. In this study, we present the design of Honeywell DSD, a connected workforce management system for consumer goods suppliers with DSD operations. Our results from a three-fold evaluation study provides intriguing insights to make such systems more useful, usable, desirable and user centered.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116743761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
K. Srinivasan, Dineshkumar Singh, V. Lonkar, Pavan Vutla, Divya Alla, Sanat Sarangi
{"title":"Feedback System for Improving Capturing Quality and Quantity of Livestock Images Using Deep Learning Technology","authors":"K. Srinivasan, Dineshkumar Singh, V. Lonkar, Pavan Vutla, Divya Alla, Sanat Sarangi","doi":"10.1145/3297121.3297138","DOIUrl":"https://doi.org/10.1145/3297121.3297138","url":null,"abstract":"Livestock body parameters like shape, horn, teeth, muzzle, and udder provide useful information to determine livestock age and health. It is very difficult to continuously monitor and measure these parameters for 300 million bovine animals in India. We developed a Deep Learning (DL) based intelligent Livestock Health Monitoring System (LHMS) which derives these parameters from the livestock images. We developed a mobile application for Veterinarians and livestock Artificial Insemination Technicians (AIT) to collect and monitor livestock data and images throughout their pregnancy lifecycle. Though AIT captured 1.87 Lakh livestock data since 2016, it had only 1000 images. We conducted multiple iteration of the Design Thinking (DT) research to understand the challenges in the image capturing process. It was difficult for a human to see each image and provide feedback to the AITs about quality of images. DL models revealed the poor quality of the images, such as missing livestock as well as noisy and blurred images. Model accuracy decreased due to this. To address this challenge DL were methods to analyze the image, train system and generated an AIT Image Score (AIS) based on factors like quantity of images, accuracy of images, frequency of upload, geo-location etc. Based on AIS, we created a personalized feedback message and training instructions on how to click and collect images for each AIT. This paper captures our experiences on use of DT approach, which resulted in an 80% jump in image quantity over a three month study period and 78% improvement in the quality of the images.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129478658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Story Culture Framework: A Cross Cultural Study","authors":"A. Manohar","doi":"10.1145/3297121.3297122","DOIUrl":"https://doi.org/10.1145/3297121.3297122","url":null,"abstract":"Digital storytelling has emerged as a powerful tool to engage with communities in the last few years. However, little attention has been paid for the challenges and failures faced around using digital storytelling as a tool. The paper talks about digital storytelling as a participatory method explored within three culturally different transforming communities. The key finding in the study is revealing the importance of the preliminary activities that helped design the innovative methods. In this paper, the author assesses how the participatory research methods, such as story interviews, digital storytelling workshops, and story kits, helped to gather participants' personal experiences within the three chosen communities. The study proposes story culture framework a technique to explore cross cultural communities using stories as its principal focus. The author concludes by highlighting challenges for HCI researchers working with digital technologies and cross-cultural communities.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"173 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117349182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gaze Behaviour Analysis of Medicine Labels through Eye-tracking","authors":"Vinayak Pushkar","doi":"10.1145/3297121.3297133","DOIUrl":"https://doi.org/10.1145/3297121.3297133","url":null,"abstract":"Information Design in medicine labels is an area of concern and needs more attention towards its improvement in order to establish consumer belief and enhance consumer usability. People often grasp only a fraction of information printed on the medicine labels. This paper brings out gaze behaviour patterns during reading of medicine labels through eye-tracking to analyze the various aspects of Information Design in medicine labels.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132625354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Role of Familial Relations in the Infrastructure of a Prepaid Domestic Energy Service","authors":"Karthikeya S. Acharya, Lindsay Simmonds","doi":"10.1145/3297121.3297127","DOIUrl":"https://doi.org/10.1145/3297121.3297127","url":null,"abstract":"In this article we present an analysis of a solar microgrid based prepaid energy service as part of the ongoing process of electrification in rural India. In the provisioning of electricity from such a service we encountered a network of human infrastructure at work. Being located within the domestic realm we identify the characteristic of this infrastructure to be based on close familial ties and relationships. Using descriptive accounts from the subscribed domestic households to this new energy service we present how familial relationships and roles play out within the service in becoming a part of the infrastructure for domestic energy delivery. By making a distinction of the role of familial relations in the service delivery of domestic energy our contribution is twofold. Firstly, we highlight the specific characteristic of human infrastructure within the domestic realm for the delivery of energy as a service. Secondly, we present a potential for designing new domestic energy services by considering social relations for improving familial relations through domestic electrification.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116713354","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Participatory Design for Creating Virtual Environments","authors":"D. Raju","doi":"10.1145/3297121.3297129","DOIUrl":"https://doi.org/10.1145/3297121.3297129","url":null,"abstract":"ICT are changing the way we conduct and experience family life. An increasing number of families depend on messaging and VoIP services for their daily communication needs. This work presents the case of participatory design with a senior citizen and her two grandchildren to explore the possibilities of using 360 video enabled intergenerational story telling. This work presents the method of participatory engagement with the family and the iterations of the designs over seven sessions. Based on the learning learnt during the process, the focus of this work is on the role of engaging in ground up participatory design in the design of advanced digital technologies for hitherto underserved population.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125416881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An exploratory study understanding the appropriated use of voice-based Search and Assistants","authors":"Apoorva Bhalla","doi":"10.1145/3297121.3297136","DOIUrl":"https://doi.org/10.1145/3297121.3297136","url":null,"abstract":"Voice-user interfaces are gaining popularity at an increasing rate. With a variety of voice-user interfaces being available, some as a part of the digital technologies such as smartphones (Google Assistant, voice-enabled search, Apple's Siri) and others as independent technology artifacts (Google Home, Amazon's Alexa as Echo), there is a diverse range of users who are adopting the technology for a variety of purposes. In this paper, we present an exploratory mixed-methods study describing their use by users from low-income and middle-income families of in-built voice-user interfaces.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129267035","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning from Designing Communication Material for Community Based Preventive Healthcare","authors":"Apoorva Shetty, Shipra Purohit, S. Barve","doi":"10.1145/3297121.3297135","DOIUrl":"https://doi.org/10.1145/3297121.3297135","url":null,"abstract":"The Healthcare sector in India is constantly evolving with the adoption of new technological approaches to help people manage health. MAYA Health works on preventive healthcare in rural/semi-urban communities in India with the intent of shifting peoples' habits to adopt proactive lifestyles. The current door-to-door counselling services provided are mostly based on verbal communication. The idea of the project was to establish alternate means of communication through different mediums which would be both knowledge based and interactive. This was conceived in the form of non-digital interactive communication materials that help the health workers in facilitating interactive sessions. Counselling was seen to be most effective when both parties were involved in the conversation and had an equal role in making decisions regarding their health. While working towards community healthcare in India, practitioners can use the approaches discussed in the paper to achieve enhanced relationship between the health worker and people availing their services.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123251430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Power to the People: Designing a better prepaid solar electricity service for rural Indian villages","authors":"Lindsay Simmonds","doi":"10.1145/3297121.3297134","DOIUrl":"https://doi.org/10.1145/3297121.3297134","url":null,"abstract":"Locally generated solar-powered electricity provides relief to electricity deprived villages in rural India. However, despite many positive impacts of prepaid solar-powered electricity services on customers day-to-day lives, consumption remains relatively low. This poses challenges to long term business sustainability. The aim of the Master's thesis, Power to the People: Designing a Better Prepaid Electricity Service for Rural Indian Villages, is to investigate the role of household smart meters in increasing uptake of a prepaid domestic electricity service in rural India. Through a case study of a local electricity service provider the daily lives of the service's customers and their relationship to domestic energy consumption is investigated. A human centered design perspective informs design improvements to the meters and service design. The thesis concludes that while design can play an important role in improving the service, there are larger socio-economic forces at play that ultimately have the greatest influence on uptake of the service.","PeriodicalId":394456,"journal":{"name":"Proceedings of the 9th Indian Conference on Human-Computer Interaction","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121130110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}