Malaysian Journal of Consumer and Family Economics最新文献_第3页

Social Media’s Role in Shaping Millennials Halal Shopping Trends in Malaysia 社交媒体在塑造马来西亚千禧一代清真购物趋势中的作用

Malaysian Journal of Consumer and Family Economics Pub Date : 2024-06-01 DOI: 10.60016/majcafe.v32.06

H. Rahim, Mohamed Fairooz Abdul Khir, Noorazlin Ani, Shafinar Ismail, Nor Balkish Zakaria

{"title":"Social Media’s Role in Shaping Millennials Halal Shopping Trends in Malaysia","authors":"H. Rahim, Mohamed Fairooz Abdul Khir, Noorazlin Ani, Shafinar Ismail, Nor Balkish Zakaria","doi":"10.60016/majcafe.v32.06","DOIUrl":"https://doi.org/10.60016/majcafe.v32.06","url":null,"abstract":"Social media influencers (SMIs) have emerged as pivotal figures in advertising and critiquing products and services. They serve as credible sources, disseminating persuasive messages that significantly influence consumer purchasing behavior, particularly among Millennials. This paper investigates the factors pertaining to SMIs that shape the purchasing behavior of Muslim Millennials in Malaysia towards halal food products. Employing a non-probability sampling method, the study surveyed 403 respondents using Structural Equation Modelling-Partial Least Square (SEM-PLS). Data collection utilised a structured closed-ended questionnaire as the survey instrument. Results indicate that SMIs’ expertise impacts consumers’ attitudes and behaviors towards halal food products, with expertise serving as the sole mediator. Furthermore, SMIs wield significant influence over consumer purchasing behaviour by disseminating product reviews and advertisements to a broad audience. Factors such as trustworthiness, attractiveness, and expertise among these influencers directly impact the purchasing decisions of millennials. This study makes a significant contribution by enhancing comprehension of the latest digital and social media technologies’ relevance and importance.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"5 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141234016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring the Relationship Among Service Satisfaction, Motivation and Purchase Intention in Malaysia’s Online Banking 探索马来西亚网上银行服务满意度、动机和购买意向之间的关系

Malaysian Journal of Consumer and Family Economics Pub Date : 2024-06-01 DOI: 10.60016/majcafe.v32.04

Kok Yaw Wong

{"title":"Exploring the Relationship Among Service Satisfaction, Motivation and Purchase Intention in Malaysia’s Online Banking","authors":"Kok Yaw Wong","doi":"10.60016/majcafe.v32.04","DOIUrl":"https://doi.org/10.60016/majcafe.v32.04","url":null,"abstract":"Customer satisfaction plays a vital role in service marketing, especially for online banking, due to the advancement of technology and the ease of online banking transactions. Recent studies have found that consumer motivation is crucial in capturing customer value and trust. Consumer motivation will affect consumer purchase intention. However, the scarcity of empirical evidence has inspired researchers to examine the relationship between consumer motivation, perceived service satisfaction, and purchase intention simultaneously in Malaysian online banking. Thus, the role of service satisfaction as a mediating variable in the relationship between consumer motivation (information influences, consumption patterns, and consumer involvement) and purchase intention was discussed in this paper. Data were collected from 250 online banking users through a self-directed questionnaire. All the data has been analyzed using partial least squares structural equation modelling (PLS-SEM). Findings confirmed the significant relationship between consumer motivation, perceived service satisfaction, and purchase intention. The results also indicated that perceived service satisfaction fully mediates the relationship between consumer motivation and purchase intention. Managerial implications were provided to guide online banking service providers on effective ways to retain their users through consumer motivation.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"22 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141235362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bawang Army in Malaysia: Reaction Toward Hate Speech – Is it a Cyber-Bully or Cyber-Aggression? 马来西亚的 Bawang 军队：对仇恨言论的反应--是网络欺凌还是网络侵犯？

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.23

N. Kamaruddin, L. Putit, Amily Fikry

引用次数: 0

The Moderating Role of Tribal Leader Endorsement in Influencing the Attitude and GEN-Z Indigenous Intention to Accept New Idea: A Case Study of Coronavirus Vaccination 部落领袖的认可在影响土著居民接受新理念的态度和 GEN-Z 意图方面的调节作用：冠状病毒疫苗接种案例研究

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.10

Z. Denan, Nor Azairiah Fatimah Othman, Zarina Abdul Munir, Dilla Syadia Ab Latiff, N. Zamzuri

{"title":"The Moderating Role of Tribal Leader Endorsement in Influencing the Attitude and GEN-Z Indigenous Intention to Accept New Idea: A Case Study of Coronavirus Vaccination","authors":"Z. Denan, Nor Azairiah Fatimah Othman, Zarina Abdul Munir, Dilla Syadia Ab Latiff, N. Zamzuri","doi":"10.60016/majcafe.v31.10","DOIUrl":"https://doi.org/10.60016/majcafe.v31.10","url":null,"abstract":"Coronavirus disease (COVID-19) is caused by a corona virus infection. Anyone from anywhere in the world can be harmed by COVID-19, with the majority displaying mild to severe respiratory symptoms and others developing critical illness and dying. According to the Health Ministry, as of August 31, 2022, there had been 4,744,543 domestic and 38,081 imported Covid-19 cases, with 36,216 fatalities recorded in Malaysia. Coronavirus, like any other human, is dangerous to indigenous peoples. However, getting them vaccinated right away is much more difficult. Using data from a survey of 109 tribe members from Generation Z of indigenous communities born between 1997 and 2012 in Malaysia, this article attempted to investigate the moderating effect of tribal leader endorsement on the link between attitude and intention to accept vaccination. The study discovered that tribal leader endorsement significantly increased the strength of the correlations between attitude toward vaccination and intention to adopt vaccination, indicating that tribe members with a favorable attitude toward vaccination are more likely to accept vaccination when they believe in the tribal leader’s positive support for vaccination than when they do not. This study provides early insight into tribal chiefs’ influence on tribe members, which may be useful in carrying out the National COVID-19 Immunization Program and advancing vaccine acceptance among indigenous peoples, which would otherwise be difficult. This study also suggests that tribal leaders and Generation Z could play a role in accelerating government initiatives such as healthcare, education, and employment for the indigenous community through digital literacy.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":" 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138618208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unraveling Factors Driving Malaysia’s Civil Servants’ Intention to Seek Counseling Services: An Extended Theory of Planned Behavior Model 揭示马来西亚公务员寻求心理咨询服务意向的驱动因素：扩展的计划行为理论模型

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.26

Chong Han Xi, Ahmad Hariza Hashim, Syuhaily Osman

{"title":"Unraveling Factors Driving Malaysia’s Civil Servants’ Intention to Seek Counseling Services: An Extended Theory of Planned Behavior Model","authors":"Chong Han Xi, Ahmad Hariza Hashim, Syuhaily Osman","doi":"10.60016/majcafe.v31.26","DOIUrl":"https://doi.org/10.60016/majcafe.v31.26","url":null,"abstract":"This study examined the intention of seeking counseling services among Malaysian civil servants. This study proposed a research model that elucidates the relationship between awareness, attitude, subjective norms, perceived behavioral control, trust propensity, and intention. A survey was administered to 396 Malaysian civil servants, and the data obtained was analyzed using regression techniques. The result indicated that awareness, attitude, and perceived behavioral control significantly influence seeking counseling services. The results found the mediating role of attitude in the relationship between awareness and intention. Trust propensity did not yield a significant influence in the model. This research underscores the importance of understanding behavioral determinants in the context of counseling services and offers crucial insights for policymakers and practitioners aiming to promote mental well-being among civil servants. This study addresses a research gap by targeting Malaysian civil servants, a group often overlooked in mental health service research. By identifying key determinants influencing their intention to seek counseling, this work provides a foundation for relevant service interventions.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"8 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138624735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Living Style and Cost of Living: A Cross-Section Analysis of B40 Households in Malaysia 生活方式与生活成本：马来西亚 B40 家庭的横断面分析

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.15

Nor Asmat Ismail, Lynda Daud, Saidatulakmal Mohd, N. Samat, Abdul Rahim Ridzuan

{"title":"Living Style and Cost of Living: A Cross-Section Analysis of B40 Households in Malaysia","authors":"Nor Asmat Ismail, Lynda Daud, Saidatulakmal Mohd, N. Samat, Abdul Rahim Ridzuan","doi":"10.60016/majcafe.v31.15","DOIUrl":"https://doi.org/10.60016/majcafe.v31.15","url":null,"abstract":"The cost of living has become an economic problem for everyone. Studies on the cost of living often connect income and inflation as the cost of living factors. This study aims to look from a different perspective by analysing the influence of lifestyle on the household cost of living in Malaysia. Lifestyle changes are one effect that arises from changes in household income and living standards. Households’ arrangement of upgrading basic needs by consuming more expensive and better-quality goods is defined as lifestyle and it is determined using household income elasticities. This study uses the Malaysian Household Expenditure Survey (HES) 2016 data. Engel’s Curve theory is applied to explain the relationship of household expenditure across income groups. Using the OLS regression model, income and expenditure elasticities are estimated. This study discovered that households had an increased rate of expenditure on basic needs more than income increases and we conclude that lifestyle affects the cost of living. Transportation expenditures represent the most significant lifestyle change influencing the cost of living among B40 households. Based on the findings, the researchers suggest that the government encourage a sustainable lifestyle based on specific expenditure groups to control household living costs.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"106 41","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138607870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Network-Multi-Criteria Decision Analysis with Super Decision for Vendor Selection in the Automotive Component Industry 用于汽车零部件行业供应商选择的超级决策网络多标准决策分析法

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.05

E. Susanto, Giardhany, N. Othman, Mugi Praseptiawan, Arif Imran, Yana Hendriana

{"title":"A Network-Multi-Criteria Decision Analysis with Super Decision for Vendor Selection in the Automotive Component Industry","authors":"E. Susanto, Giardhany, N. Othman, Mugi Praseptiawan, Arif Imran, Yana Hendriana","doi":"10.60016/majcafe.v31.05","DOIUrl":"https://doi.org/10.60016/majcafe.v31.05","url":null,"abstract":"The automotive component companies needed to improve their quality to meet global standards continuously. A key success factor in achieving this process is enhancing the system’s purchasing activities of vendor selection. SA Indonesia is a company that carries out business in automotive components for vendors chosen by weighting and assessing multi-criteria decision-making (MCDM). However, the company faces the lack of ability to consider interconnections between criteria that the firm values and other factors, such as price, delivery, flexibility, quality, and services. It is also important for companies to possess adequate vendor capability for sustainability and safety-health management, enabling them to determine the selection criteria. These attributes are rare in preliminary studies; therefore, companies needed utilize proper criteria to get the best vendors. Furthermore, this research integrates the AHP-ANP method to tackle the problem of selecting a vendor, using the ANP method assisted by a super decision (SD) software application. The results showed that the highest vendor selection criterion is price, while the lowest is safety. In addition, based on the analysis conducted on five vendor alternatives assessed using the ANP method, the highest vendor rank is JFESS Indonesia. Future studies can be developed by including information technology (IT) security in the selection of vendor attributes, bearing in mind the challenges ahead with the progress of developing a procurement integration system in a procurement management system, based on enterprise resource planning (ERP), in supporting digitalization in the manufacturing 4.0 era. But with an overall secure enterprise data security design.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":" 929","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138610436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Online Reviews and Purchase Decision: Perspectives of Malaysian versus Chinese Consumers 在线评论与购买决策：马来西亚与中国消费者的观点对比

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.02

Azwardi Md Isa, Noor Azura Azman, Md Daud Ismail

{"title":"Online Reviews and Purchase Decision: Perspectives of Malaysian versus Chinese Consumers","authors":"Azwardi Md Isa, Noor Azura Azman, Md Daud Ismail","doi":"10.60016/majcafe.v31.02","DOIUrl":"https://doi.org/10.60016/majcafe.v31.02","url":null,"abstract":"Purchasing in online platforms has become a significant trend among consumers in today’s globalized market, thus receiving considerable attention from scholars and practitioners alike. Notwithstanding the growth of research, less comparative empirical studies have been devoted to this field. Centralizing the issue of online reviews in online platforms, this study focuses on consumers in two countries, Malaysia and China. This study examines how consumers in these countries assess online reviews from three aspects namely; balance reviews, expert reviews, and strong tie reviews before arriving at a purchase decision. A total of 346 questionnaires were distributed via online survey. Finally, 176 responses from Malaysia and 170 responses from China were returned. Data were statistically analyzed through exploratory factor analysis, to be exact Pearson correlation and regression analysis. This was followed by the confirmatory factor analysis using SEM- PLS. The findings show that there were differences between Malaysia’s and China’s consumers in employing online reviews before making purchase decisions. Based on the findings, discussion and implications of the study as well as limitations and suggestions for future directions are also discussed at the end of this paper.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":" 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138618619","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Effects of E-WOM, Information Overload, Attitude Towards Online Purchase, and Consumer Psychological Condition on the Intention Towards Online Purchase of Laptop Product 网络口碑、信息超载、网购态度和消费者心理状况对笔记本电脑产品网购意向的影响

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.30

G. Premananto, Thohir Basuki, Sri Hartini, M. Kurniawati, Arlinah Abdul Rashid

{"title":"The Effects of E-WOM, Information Overload, Attitude Towards Online Purchase, and Consumer Psychological Condition on the Intention Towards Online Purchase of Laptop Product","authors":"G. Premananto, Thohir Basuki, Sri Hartini, M. Kurniawati, Arlinah Abdul Rashid","doi":"10.60016/majcafe.v31.30","DOIUrl":"https://doi.org/10.60016/majcafe.v31.30","url":null,"abstract":"This study aims to determine the influence of E-WOM, information overload, attitudes towards online purchases, and the psychological condition of consumers on online purchase intention of laptop product. Data were collected by distributing online questionnaires involving 177 internet user respondents who had never purchased a laptop online. The location of this research is in Indonesia. The hypothesis was analyzed using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS). In taking samples, this research used a purposive sampling technique and in measuring variables, this research used a Likert scale model. The results of data analysis show that E-WOM has no effect on Online Purchase Intentions and Attitudes towards Online Purchases. On the other hand, excess information and attitudes towards online purchases have a positive effect on online purchase intentions for laptop products. Apart from that, the results also show that E-WOM influences information overload. The implication of these findings is that factors such as more complete information and positive attitudes towards online purchases have an important role in influencing consumers’ decisions in planning to purchase laptop products online, which can help companies and marketers in developing more effective marketing strategies.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":" 14","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138618835","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Lure of Digital Music Piracy: Modelling the Decision to Pirate or Not to Pirate Digital Music 数字音乐盗版的诱惑：数字音乐盗版与否的决策建模

Malaysian Journal of Consumer and Family Economics Pub Date : 2023-12-01 DOI: 10.60016/majcafe.v31.19

Ee-Shiang Lim, Helen S.H. Lee

{"title":"The Lure of Digital Music Piracy: Modelling the Decision to Pirate or Not to Pirate Digital Music","authors":"Ee-Shiang Lim, Helen S.H. Lee","doi":"10.60016/majcafe.v31.19","DOIUrl":"https://doi.org/10.60016/majcafe.v31.19","url":null,"abstract":"Music is increasingly being consumed online. Unauthorised downloading and spreading of music have posed a significant threat to the digital music industry. This study investigates the factors that affect digital music piracy among end-users in a developing country where the intellectual property rights regimes differ from those in developed countries. Both the descriptive and econometric analyses were carried out using primary data collected in Penang, Malaysia. In terms of socio-demographic characteristics, age and ethnicity were found to be significant factors in influencing consumers’ engagement in digital music piracy. The results highlight that music piracy is prevalent across all age groups, with young people having a higher tendency to engage in illegal music activities. Likewise, social influences from family members and the media are also significant factors in explaining digital music piracy. Surprisingly, knowing intellectual property rights and awareness of the severity of punishment for piracy also appear to increase the likelihood of pirating digital music. The study concludes by discussing the policy implications of these findings.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":" 30","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138620965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0