{"title":"The Influence of Opinion Leaders on Consumer Buying Behavior Among Millennials in Klang Valley","authors":"Chee Kei Kong, Syuhaily Osman","doi":"10.60016/majcafe.v32.02","DOIUrl":"https://doi.org/10.60016/majcafe.v32.02","url":null,"abstract":"Opinion leaders have emerged as individuals with social influence who serve as the core of an interpersonal communication network. The social trends have made opinion leaders significantly influence buying behavior, especially among millennials. A deeper understanding of the characteristics of opinion leadership is still needed and based on the two-step flow theory, we developed a research framework to study opinion leaders’ influence (trust, credibility, and originality) on consumer buying behavior. A simple random sampling method was used, and the sample comprised 398 millennials in Klang Valley, Malaysia. Data were collected via a self-administered questionnaire. Regarding the relationships involving the opinion leaders’ elements, Pearson correlation analysis found that the trust (r=0.545; p=0.00), credibility (r=0.518; p=0.00), and originality (r=0.398; p=0.00) of opinion leaders are significantly related to consumer buying behavior. Multiple regression analysis was then applied to examine the most influential opinion leader factors on millennials’ buying behavior. The result showed that this model contributed a total of 30.7% and that trust (β = 0.368, p = 0.000) is the most influencing factor on millennials buying behavior. Marketers will have an updated perspective on the influence of opinion leaders on consumer buying behavior knowing the profiles of opinion leaders is extremely beneficial for consumers to make wise purchase decisions.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"8 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141235690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohd Shakir Zufayri Shuhaimi, Khadijah Alavi, Daniella Maryam Mohamed Mokhtar
{"title":"The Social Entrepreneurship and Empowerment Culture among Youth in Elderly Care","authors":"Mohd Shakir Zufayri Shuhaimi, Khadijah Alavi, Daniella Maryam Mohamed Mokhtar","doi":"10.60016/majcafe.v32.12","DOIUrl":"https://doi.org/10.60016/majcafe.v32.12","url":null,"abstract":"This study investigates the factors and strategies that empower youth involvement in social entrepreneurship within the elderly care setting. It employs a qualitative design with a phenomenological approach. The purposive sampling method was adopted to interview youths aged between 18 and 30 and elderly service providers aged 30 to 50 years and above. The results indicated that the main factors driving youth involvement in social entrepreneurship in the elderly care setting include experience, awareness, skills, and financial capital as sub-themes. The strategies for empowering and generating income among youths in social entrepreneurship in elderly care settings refer to the education system, promotion through government programs, free training courses, and financial support. This study can also provide insights into the country’s preparation in terms of human capital development, aiming to enhance the well-being of the elderly and the career involvement of youth in providing sustainable elderly care services and facilities.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"62 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141231588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship Between Environmental, Social and Governance and Corporate Financial Performance: A Systematic Literature Review","authors":"Yingzhao Cao, Mohd Hizam Hanafiah","doi":"10.60016/majcafe.v32.22","DOIUrl":"https://doi.org/10.60016/majcafe.v32.22","url":null,"abstract":"This study conducts a systematic literature review to examine the relationship between Environmental, Social and Governance (ESG) and Corporate Financial Performance (CFP). ESG represents the non-financial performance of a business, while CFP reflects its financial performance. Achieving long-term success requires firms to find a balance between ESG performance and CFP. The Preferred Reporting Items for Systematic Review and Meta-Analysis (PRISMA) statement is employed to analyze the systematic literature review in this investigation. Data for the article were collected from Scopus and Web of Science databases spanning from 2000 to 2022. Both databases show consistent growth rates, with India being their top setting. This study reveals that quantitative techniques have been predominantly used in conducting investigations on this topic. With global emphasis on sustainable development and green economy, expectations of governments, regulators, corporations, and investment organizations have evolved beyond economic sustainability towards considering the well-being and responsibility of enterprises towards various stakeholders. Few scholars have utilized the PRISMA approach to analyze the impact of ESG on CFP; therefore, this study employs it to summarize how ESG ratings influence CFP as a reference for current research stage. Limitations are discussed along with recommendations for future research.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"90 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141234697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muhammad Hafiz Mohd. Shukri, Rahmah Ismail, Ruzian Markom
{"title":"Exploring the Relationship between Consumer Protection and Product Liability: Civil and Islamic Perspectives","authors":"Muhammad Hafiz Mohd. Shukri, Rahmah Ismail, Ruzian Markom","doi":"10.60016/majcafe.v32.07","DOIUrl":"https://doi.org/10.60016/majcafe.v32.07","url":null,"abstract":"Consumer protection is an aspect which aims to ensure that consumers are always given adequate protection from a legal perspective and also to increase the level of consumers’ trust in the quality of goods and services, which will, in turn, contribute to the economic growth of a nation. However, today, issues surrounding product liability cases are no longer uncommon, where consumers or third parties face the risk of suffering injury or property damage due to the existence of defects in a particular product. Thus, the main objective of this study is to analyze the relationship between consumer protection and product liability from both civil and Islamic perspectives. The type of research being carried out is doctrinal legal research. The data sources, including case law and statutory provision, are analyzed using content and critical analysis methods. The results show that according to civil and Islamic perspectives, consumer protection in the context of product liability plays a crucial role in conferring legal protection to consumers who are adversely affected by the use of particular products that pose a risk to health and safety. Further, the authors expect that the results of this study shall contribute new and significant knowledge by proving that the aspect of consumer protection is not only related to product liability issues from a civil perspective, but it is also can be evaluated from the Islamic perspective, which the earlier researchers have rarely discussed.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141229906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Childcare Matters and How Financial Assistance Increases Mothers’ Participation in Malaysia’s Labour Market","authors":"Suhaida Mohd Amin, Zohreh Kashkouli, Zakirah Zaid","doi":"10.60016/majcafe.v32.17","DOIUrl":"https://doi.org/10.60016/majcafe.v32.17","url":null,"abstract":"Malaysia is one of the ASEAN countries that is lagging behind others in terms of women’s employment level. The main reason for the lack of women in the workforce is childbearing. This study investigates the relationship between childcare matters (availability, education, quality, and cost of childcare) and mothers’ participation in the labour market. Besides, this research examined whether financial assistance relates to mothers’ employment participation. With the purposive sampling technique, the questionnaires were distributed through the online platform. Of the 513 respondents who had completed the survey, 394 were working, and 119 were not working. Besides, 276 (53.8%) respondents send their children to a registered childcare centre and 101 (19.7%) to an unregistered childcare centre. Besides, 136 (26.5%) respondents personally attend to the care of their children; this includes those who alternate child-rearing responsibilities with their partners due to differing work schedules. The binary logistic regression analysis found that childcare availability and childcare cost were significant, while childcare education and childcare quality were not. With positive and significant results, bootstrap analysis established that financial assistance is a mediator between the cost of childcare and a mother’s participation in the labour market. Based on the current situation in Malaysia, where financial assistance for childcare is limited and not comprehensive, this study suggests that the government increase the financial assistance provided. In addition, it is appropriate to conduct a study to provide evidence for the extent to which the existing financial assistance can help increase the participation of mothers in and continue to increase in the labour market.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"5 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141230588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Agropreneurship Training Evaluation Model for Sustainable B 40 Rural Community in Malaysia","authors":"Mastura Jaafar, Sumathi Jayabalan, Suhaida Herni Suffarruddin","doi":"10.60016/majcafe.v32.01","DOIUrl":"https://doi.org/10.60016/majcafe.v32.01","url":null,"abstract":"Entrepreneurial training is one of the key elements that address poverty among the B40 (i.e., the lower-income group) in Malaysia. However, the results of accomplishing the introduced training program have not been proven empirically. This study aims to examine the effectiveness of agropreneur training in sustainable agropreneurship involvement in Malaysia. The four-level Kirkpatrick model and the self-regulation theory have been adopted in this study. A total of 200 respondents participated in a survey a year after the implementation of the program. The respondents perceived that the training program has been a success. The results showed a strong relationship between certain measures of reaction and learning regarding the respondents’ behaviour. More importantly, training has led to significant behavioural changes, which contributed to people’s continuous involvement in agropreneurship. The results have also shown that effective entrepreneurship training has created a significant, positive impact on rural agropreneur sustainability among the participants.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"5 18","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141229009","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
H. Jaafar, Rosmini Ismail, Hazianti Abdul Halim, Mohd Faizal Basri
{"title":"A Study of Retirement Preparedness among Malaysian Female Millennials","authors":"H. Jaafar, Rosmini Ismail, Hazianti Abdul Halim, Mohd Faizal Basri","doi":"10.60016/majcafe.v32.14","DOIUrl":"https://doi.org/10.60016/majcafe.v32.14","url":null,"abstract":"The purpose of this study is to examine the effect of financial literacy, financial stress, financial management practices, saving behaviour, household size and income adequacy, on Malaysian female millennials’ retirement preparedness. A total of 268 questionnaires were self-administered and collected from Malaysian female millennials residing and working in the Klang Valley aged between 26 to 41 years old using a purposive stratified sampling method. Regression analyses were performed using SPSS software to determine the influence of variables investigated on retirement preparedness. Findings indicate that financial literacy level (β = 0.154, t-statistic = 2.669), financial stress level (β = 0.108, t-statistic = 2.207), saving behaviour (β = 0.281, t-statistic = 5.713) and household size (β = 0.242, t-statistic = 2.616), have significant positive effects on retirement preparedness. Income adequacy (β = – 0.298, t-statistic = – 2.595) on the other hand, is significantly and negatively associated with retirement preparedness, while financial management practices are found to have no influence. This study contributes to extant literature by examining the increasingly significant segment of the working population in our country. Hence, our findings should provide more insights to interested stakeholders in designing new or improving existing financial planning programs or mechanisms, particularly those related to retirement to better promote sound retirement planning among Malaysian female millennials.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"11 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141229873","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Johan Ariff Jafri, Syajarul Imna Mohd Amin, Aisyah Humairak Abdul Rahman, Shifa Mohd Nor, K. Fachrudin
{"title":"Determinants of Consumers’ Intention to Use Mobile Banking in Malaysia: The Moderating Role of Education","authors":"Johan Ariff Jafri, Syajarul Imna Mohd Amin, Aisyah Humairak Abdul Rahman, Shifa Mohd Nor, K. Fachrudin","doi":"10.60016/majcafe.v32.21","DOIUrl":"https://doi.org/10.60016/majcafe.v32.21","url":null,"abstract":"Despite its plausible proliferation, Fintech entails increasing cybersecurity and trust issues. Thus, education is vital in moderating factors related to technology acceptance in using Fintech. This research aims to investigate the factors that influence Malaysian consumers to utilise mobile banking services. It integrates the UTAUT (Unified Theory of Acceptance and Use of Technology) model with perceived security and trust and uses education as a moderator. It used the convenience and quota sampling technique, with 399 responses collected through a survey. PLS-SEM analysis discovered that social influence and performance expectancy positively impacted the willingness of individuals to adopt mobile banking. Meanwhile, effort expectancy, system quality, trust, and perceived security are insignificant. Education moderates the relationship between intention and one factor (social influence). This research enlightens banks and policymakers in understanding consumer behaviour in promoting Fintech applications in banking.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"8 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141228845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modeling of Determinants’ Influence on Consumer Behavior Towards Counterfeit Products in Indonesia and Malaysia","authors":"Sri Hartono, Yuary Farradia, Agustinus Hariadi DP","doi":"10.60016/majcafe.v32.16","DOIUrl":"https://doi.org/10.60016/majcafe.v32.16","url":null,"abstract":"This study investigates customer behavior in the context of purchasing counterfeit products. Specifically, it seeks to assess consumer awareness regarding value consciousness, ethical considerations, and legal sensitivity, which are believed to impact their attitudes and behavior. The study was carried out in both Indonesia and Malaysia. This study uses Smart PLS as a quantitative method and includes a sample of 360 respondents from Indonesia (180) and Malaysia (180) who have bought different types of counterfeit products. This study provides evidence that there is no significant disparity in the consumption intentions of counterfeit products between Indonesians and Malaysians since both nations display a similar trend. The results from both countries are in agreement, indicating that value awareness has a favorable and substantial impact on attitudes, personal gratification has an unfavorable and significant effect on attitudes, ethical sensitivity has a favorable and substantial impact on attitudes, and legal sensitivity has a favorable and substantial effect on attitudes. The impact of attitudes on behavioral intentions is positive and essential, as are subjective norms, perceived behavioral control, and habits. Policymakers must acknowledge this conclusion, as business entities that become victims of counterfeit products will inevitably encounter significant challenges if this issue remains unattended. The issue of counterfeit goods in Indonesia and Malaysia has substantial financial implications for both the government and enterprises. Consequently, law enforcement agencies assume a crucial role in addressing this problem.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"6 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141229226","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Syukrina Alini Mat Ali, Noor’ain Mohamad Yunus, Mohd Ali Bahari Abdul Kadir, Sri Fatiany Abdul Kader Jailani, Naffisah Mohd Hassan, Nurul Fatihah Ramdan, Emily Mirza Kamsari
{"title":"Challenges Faced by the Department of Social Welfare in Empowering People with Disabilities (PWD): A Qualitative Study","authors":"Syukrina Alini Mat Ali, Noor’ain Mohamad Yunus, Mohd Ali Bahari Abdul Kadir, Sri Fatiany Abdul Kader Jailani, Naffisah Mohd Hassan, Nurul Fatihah Ramdan, Emily Mirza Kamsari","doi":"10.60016/majcafe.v32.09","DOIUrl":"https://doi.org/10.60016/majcafe.v32.09","url":null,"abstract":"Empowering people with disabilities and mainstreaming their needs into the national agenda should increase their development opportunities, improve development outcomes, and enhance their quality of life. However, people with disabilities face numerous barriers that impede their full participation in the social, economic, and cultural aspects of life. The Department of Social Welfare plays an essential role in improving the well-being of people with disabilities and makes significant efforts to empower them and combat exclusion. Therefore, this study focuses on examining the role of the social welfare office in empowering people with disabilities. The study aims to identify key factors that facilitate or hinder the empowerment process within the department for persons with disabilities. In this qualitative research, data was collected through focus group discussions with officials from the Department of Social Welfare in Putrajaya. Two main themes emerged from the analysis, namely the strength and support system and the limitations faced by the Department of Social Welfare. The findings emphasize that monitoring progress and offering opportunities for people with disabilities can contribute to their empowerment. Collaboration between the Department of Social Welfare, other government agencies, non-governmental organizations (NGOs), and other parties is critical in promoting positive social change. By leveraging their respective strengths, resources, and expertise, they can create innovative solutions, implement effective policies, and significantly impact society.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"37 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141232995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}