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Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.最新文献

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An integrated method for supplier selection in SCM 供应链管理中供应商选择的集成方法
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499546
Jiaguo Liu, Chong Wu
{"title":"An integrated method for supplier selection in SCM","authors":"Jiaguo Liu, Chong Wu","doi":"10.1109/ICSSSM.2005.1499546","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499546","url":null,"abstract":"Supplier selection is a multicriteria problem which multiattributions of the suppliers should be considered in SCM (supply chain management). This paper proposes a combination of AHP (analytical hierarchy process) with DEA (data envelopment analysis) to determine the integrated weight for the evaluation criteria of supplier so as to make up for the inconsistent judgments which the AHP is liable to decision-maker and also to solve the problem that the DEA cannot reflect well the preference of decision makers. The proposed methodology features both the merits of the algorithmic and procedural supplier selection approaches. It innovatively solves a supplier selection problem by utilizing both AHP and DEA procedures. A practical case study illustrates its efficiency and effectiveness.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"51 1-3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116590952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 15
The retail stores' competitive location problem with retail regional saturation 零售区域饱和下的零售店竞争区位问题
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1500252
Jun Yang, Chao-fen Yang
{"title":"The retail stores' competitive location problem with retail regional saturation","authors":"Jun Yang, Chao-fen Yang","doi":"10.1109/ICSSSM.2005.1500252","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500252","url":null,"abstract":"The retail stores location decision is vital for the retail management. Competitive facility location models seek the best location(s) for one or more new competing facilities that maximize the market share captured by the facilities. This paper studies a new competitive location problem with retail regional saturation. This article first analyze the effective factors: rule of gravitation and retail regional saturation, then formulate the retail stores' competitive location model with retail regional saturation. The max-min ant algorithm to solve this model is developed and computational experiment is described.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116764029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
A membership function solution to multiple-server fuzzy queues 多服务器模糊队列的隶属函数解
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499476
Shu Wang, Dingwei Wang
{"title":"A membership function solution to multiple-server fuzzy queues","authors":"Shu Wang, Dingwei Wang","doi":"10.1109/ICSSSM.2005.1499476","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499476","url":null,"abstract":"Problems of multiple-server fuzzy queues are often encountered in service industry, such as in hospital clinics. Herein, a membership function of the performance measure of multiple-server fuzzy queues with the arrival rate and service rate are fuzzy numbers is derived, in which α-cut and Zadeh's extension principle are applied to transform multiple-server fuzzy queues to a family of conversional multiple-server queues, and a pair of parametric programs is formulated to calculate the upper and lower bounds of the performance measure. As α varies, the membership function of the expected sojourn time per patient in the clinic with 2-server fuzzy queues is solved in the presented numerical example. Since the performance measures are expressed by membership functions rather than by crisp values, more information is provided for managerial decision-making in hospitals.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125670715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Measuring integrated supply chain performance 衡量综合供应链绩效
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499441
Liwen Wu, Yutao Song
{"title":"Measuring integrated supply chain performance","authors":"Liwen Wu, Yutao Song","doi":"10.1109/ICSSSM.2005.1499441","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499441","url":null,"abstract":"Combining the traditional enterprise performance measurement method with the nature and the characteristics of integrated supply chain, this research determines the scope and contents of integrated supply chain performance measurement system. In line with the individual enterprise performance measurement method and theory, integrated supply chain performance measurement systems should reflect the strategy of integrated supply chain. At the same time, it should be able to check the efficiency of the strategy. According to the layer upon layer strategic objects of integrated supply chain, five key performance aspects (finance, business processes, customer, environment, core enterprise ability) are found. These five key performance fields are significant for the formation and improvement of integrated supply chain.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130115731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
The Forensic Science Service/spl reg/ post monopoly - the need to understand customer expectations 法医科学服务/spl领域/后垄断-需要了解客户的期望
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499463
C. Maguire, C. Hope
{"title":"The Forensic Science Service/spl reg/ post monopoly - the need to understand customer expectations","authors":"C. Maguire, C. Hope","doi":"10.1109/ICSSSM.2005.1499463","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499463","url":null,"abstract":"The Forensic Science Service/spl reg/ (FSS) became an executive agency of the Home Office in 1990 as part of the UK Government's 'Next Steps' process. As a consequence the FSS started to charge the police for its services and that led in due course to the emergence of competition. In order to create a competitive advantage for the FSS, a clear understanding of the customer was needed. This paper describes the development of a measurement instrument to identify shortcomings in the provision of service before presenting the results of a survey of four police forces in England and Wales. Two surprising issues where performance was perceived to be of concern were the 'quality of statements' and 'performances in court'. Other areas needing attention related to timeliness of reporting and communication. The implications of this are discussed and steps to improve operations within the FSS in order to meet the requirements of the police forces are described.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122637834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The study on the two characters in a kind of Markov chain's CRM model 一类马尔可夫链客户关系管理模型中这两个特征的研究
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499467
Bocheng Chen, I. Wh
{"title":"The study on the two characters in a kind of Markov chain's CRM model","authors":"Bocheng Chen, I. Wh","doi":"10.1109/ICSSSM.2005.1499467","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499467","url":null,"abstract":"Based on a previous study, the paper focuses on finding the two characters in a type of Markov chain transition matrix, which is using in describing a customer relationship management (CRM) model for a sales targeted application. The study demonstrates the inner characters of this type of model-variable structure characters and its LU decomposed result.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122923176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Dynamic lot sizing models with bounded inventory and backlogging 具有有限库存和积压的动态批量模型
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499486
F. Chu, C. Chu
{"title":"Dynamic lot sizing models with bounded inventory and backlogging","authors":"F. Chu, C. Chu","doi":"10.1109/ICSSSM.2005.1499486","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499486","url":null,"abstract":"This paper addresses a real life single item dynamic lot sizing problem arising in a refinery for crude oil procurement. It can be considered as a lot-sizing problem with bounded inventory and backlogging. The production capacity can be considered to be unlimited and the production cost functions are assumed to be linear but time-varying. The results can be easily extended to concave piecewise linear production cost functions. The goal is to minimize the total costs of production, inventory holding and backlogging. We show that the problem can be solved in O(T2) time with general concave inventory holding and backlogging cost functions where T is the number of periods in the planning horizon. We show that the complexity is reduced to O(T) when the inventory holding cost functions are linear and have some required properties.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"153 11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131280260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research on the orientation of Tianjin's logistics industry in economic circle around Bo Sea 天津物流业在环渤海经济圈中的定位研究
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499506
Wan Jie, Li Li, Chen Jingwu
{"title":"Research on the orientation of Tianjin's logistics industry in economic circle around Bo Sea","authors":"Wan Jie, Li Li, Chen Jingwu","doi":"10.1109/ICSSSM.2005.1499506","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499506","url":null,"abstract":"The logistics industry has been growing from strength to strength since China started implementing a market economy. China's logistics industry is still at a nascent stage. But it is fortunate that China have started to reform its old circulation system and speed up the development of its logistics industry. Many cities begin to plan and carry out the logistics strategy including Shenzhen, Shanghai, Beijing, Tianjin and so on. Now the region around Bo Sea in China became the economic developing focus in china. In this paper, our aim is to compare the current situation of Tianjin's logistics industry with other regions around Bo Sea and establish its development strategy, which should be coordination with other regions. We analyze Tianjin's logistics industry from a new perspective and design a new framework to state the current situation systematically. According to large numbers of statistic data, we analyze the advantages and disadvantage of Tianjin's logistics industry, and then put forward its new orientation.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131467449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Robust management for equilibrium stabilization in two-firms advertising game 两公司广告博弈均衡稳定的稳健管理
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1499567
B. Hong
{"title":"Robust management for equilibrium stabilization in two-firms advertising game","authors":"B. Hong","doi":"10.1109/ICSSSM.2005.1499567","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1499567","url":null,"abstract":"This brief paper presents an application of multiple-Hamiltonian synthesis to find a robust equilibrium in a two-player advertise game. Here, LPV /spl mu/-synthesis is served for robust control of the local dynamics at Nash equilibrium of advertising game. In the synthesis, every player is assigned with a different Hamiltonian. Compare with single-Hamiltonian approach, this synthesis involves less conservatism in specification and reveals more interaction among players.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130188578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Optimal allocation in dual electric power markets for price-taker energy supplier 二元电力市场中价格接受者能源供应商的最优配置
Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI: 10.1109/ICSSSM.2005.1500220
Ya'an Liu, Y. Xue, X. Guan
{"title":"Optimal allocation in dual electric power markets for price-taker energy supplier","authors":"Ya'an Liu, Y. Xue, X. Guan","doi":"10.1109/ICSSSM.2005.1500220","DOIUrl":"https://doi.org/10.1109/ICSSSM.2005.1500220","url":null,"abstract":"Allocation problem is one of the most important problems faced by an electric energy supplier under new market environment. In this paper, dual markets allocation for price-taker generator is modeled and researched while considering price risk and optimizing its profit. The method and solution of optimal dual allocation for the price-taker generator is given out. The numerical simulation for market allocation is shown and suggestion for generator to select risk factor is given out based on simulation.","PeriodicalId":389467,"journal":{"name":"Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126997887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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