一类马尔可夫链客户关系管理模型中这两个特征的研究

Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. Pub Date : 2005-06-13 DOI:10.1109/ICSSSM.2005.1499467

Bocheng Chen, I. Wh

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引用次数: 3

摘要

本文在前人研究的基础上，重点寻找一类马尔可夫链转移矩阵的两个特征，并将其用于描述销售目标应用的客户关系管理(CRM)模型。研究了这类模型变结构特征的内在特征及其LU分解结果。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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The study on the two characters in a kind of Markov chain's CRM model

Based on a previous study, the paper focuses on finding the two characters in a type of Markov chain transition matrix, which is using in describing a customer relationship management (CRM) model for a sales targeted application. The study demonstrates the inner characters of this type of model-variable structure characters and its LU decomposed result.

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Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005.

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