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Journal of Information Technology Teaching Cases最新文献

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Cruising through the crisis: How Amazon became the biggest gainer in the pandemic 穿越危机：亚马逊如何成为大流行病中的最大收益者
Journal of Information Technology Teaching Cases Pub Date : 2024-04-18 DOI: 10.1177/20438869241246809
Nancy Jyani
{"title":"Cruising through the crisis: How Amazon became the biggest gainer in the pandemic","authors":"Nancy Jyani","doi":"10.1177/20438869241246809","DOIUrl":"https://doi.org/10.1177/20438869241246809","url":null,"abstract":"The coronavirus pandemic brought multitude of problems for business firms across the world. Shut businesses led to huge losses and mass layoffs. In the times of economic tumult, the e-commerce sector boosted unimaginably. Amazon being the market leader set breakthrough records during this period and emerged as the biggest gainer with huge profits and record sales. The case study focuses on challenges faced by Amazon during this period such as price gouging, employee safety, supply chain disruption and warehouse workers’ agitation. The case unveils how vertical integration in Amazon emerged as a saviour during the global supply chain disruption. It emphasizes the pro decision-making involved in safeguarding the company from the impact of pandemic as well as the robust actions taken by it to secure maximum profits without compromising the health of its customers as well as employees. The case study exhibits two important dimensions of Amazon’s success in the pandemic, its farsighted approach in controlling the supply chain and crucial management in times of crisis.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":" 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140689576","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sofia Tech: Driving innovation through engineering excellence and IT solutions in Tunisia 索非亚技术公司：在突尼斯通过卓越的工程技术和信息技术解决方案推动创新
Journal of Information Technology Teaching Cases Pub Date : 2024-04-17 DOI: 10.1177/20438869241248197
J. Ahmed
{"title":"Sofia Tech: Driving innovation through engineering excellence and IT solutions in Tunisia","authors":"J. Ahmed","doi":"10.1177/20438869241248197","DOIUrl":"https://doi.org/10.1177/20438869241248197","url":null,"abstract":"This case study examines Sofia Tech, an engineering and information technology (IT) solutions company that explores the intersection of engineering and digital IT solutions within the Tunisian landscape. The case study thoroughly examines Sofia Tech’s service portfolios, showcasing its diverse offerings that span both traditional engineering domains and cutting-edge digital IT solutions. Additionally, it sheds light on the intricacies of Sofia Tech’s business model, providing insights into the strategic approaches that have propelled the company’s growth. The study also meticulously analyzes Sofia Tech’s revenue model, unraveling the mechanisms through which the company sustains and expands its operations. Within the context of industry-related innovation initiatives, the case study highlights Sofia Tech’s role as a catalyst for technological advancement in Tunisia. It explores the company’s contributions to fostering innovation within the sector, further solidifying its position as a key player. No success story is without its hurdles, and the case study delves into the setbacks and challenges faced by Sofia Tech and the adaptive strategies employed by the company. Finally, the study offers a glimpse into the future perspectives of Sofia Tech, presenting a forward-looking analysis of how the company is poised to navigate the evolving landscape of engineering and digital IT solutions in Tunisia.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":" 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140691131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Endpoint cybersecurity: When smart devices turn stupid 端点网络安全：当智能设备变得愚蠢
Journal of Information Technology Teaching Cases Pub Date : 2024-03-27 DOI: 10.1177/20438869241242142
Thomas Acton, P. Datta
{"title":"Endpoint cybersecurity: When smart devices turn stupid","authors":"Thomas Acton, P. Datta","doi":"10.1177/20438869241242142","DOIUrl":"https://doi.org/10.1177/20438869241242142","url":null,"abstract":"With the proliferation of ever-cheaper IoTs (or smart devices) from smart doorbells to WiFi security cameras and baby monitors and hybrid work arrangements involving relaxed BYOD (Bring Your Own Device) policies, cybersecurity education must build awareness on the threats that endpoints pose. While securing corporate networks from cyberattack gains much attention, there is a dearth of educational material that exemplifies the processes by which endpoints are used in hacks, and how to build defenses against endpoint vulnerabilities. This teaching case provides a Defense in Depth (DiD) learning framework on how to defend industrial cyber-physical systems, digital infrastructure and assets. The case illustrates the applicability of a DiD framework independent of attack vector yet particular to endpoint vulnerabilities and shows how lessons from the past can help defend and mitigate future cyberattacks.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"8 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140374725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Guardians of data: TruMe Life’s continuous quest for data protection 数据守护者：TruMe Life 对数据保护的不懈追求
Journal of Information Technology Teaching Cases Pub Date : 2024-03-26 DOI: 10.1177/20438869241242141
Ratna Januarita, Indra Fajar Alamsyah, Arif Perdana
{"title":"Guardians of data: TruMe Life’s continuous quest for data protection","authors":"Ratna Januarita, Indra Fajar Alamsyah, Arif Perdana","doi":"10.1177/20438869241242141","DOIUrl":"https://doi.org/10.1177/20438869241242141","url":null,"abstract":"Over the past decade, Indonesia has witnessed a surge in data breaches, raising questions about its data-protection approach. Notable breaches include those in the health, energy, utility, e-commerce, and financial sectors. Recognising this precarious situation, the government passed Law No. 27 of 2022 on Personal Data Protection (UU PDP) in 2022, emphasising individual data rights and promoting accountability among data controllers. This case study describes the data governance, focussing on the Indonesian insurance firm, TruMe Life (pseudonymised), which adheres to international standards and Indonesia’s UU PDP. This case underscores the criticality of robust data governance in ensuring compliance and operational efficiency and bolstering customer trust in insurance, culminating in implications for research and industry practices.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"102 22","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140381104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Case study Apple: Exploring the effects of brand power through nudge theory 苹果案例研究通过推动理论探索品牌力量的影响
Journal of Information Technology Teaching Cases Pub Date : 2024-03-25 DOI: 10.1177/20438869241241086
Indrani Sudhindra Neglur, P. S. Rajeswari
{"title":"Case study Apple: Exploring the effects of brand power through nudge theory","authors":"Indrani Sudhindra Neglur, P. S. Rajeswari","doi":"10.1177/20438869241241086","DOIUrl":"https://doi.org/10.1177/20438869241241086","url":null,"abstract":"The power of brands transcends mere economic transactions, extending into the cultural fabric of society. In this context, Apple emerges as an exemplar, wielding its brand as a potent economic moat. Beyond the realm of innovative design and technology, Apple strategically taps into behavioural economics to forge deep emotional connections with consumers. The anticipation surrounding Apple product launches and the unwavering loyalty of its patrons underscore the brand’s ability to shape social identities and foster a sense of belonging among consumers, forming a dedicated tribe. Apple’s success lies not solely in the functionality of its products but in its adept understanding of consumer psychology. The brand leverages crucial product cues, hedonic values and a carefully cultivated brand image to guide consumer choices in a fast-paced market environment. The intentional creation of a cult-like following involves more than product features; it necessitates an intricate interplay between brand strategy, consumer emotions and technological innovation. The text highlights Apple’s adaptability, referencing its substantial financial resources and potential shift to a Software as a Service (SaaS) model. This signals the company’s strategic foresight and preparedness for evolving market trends. Apple’s brand nudges consumers to focus on the emotional connection rather than a rational analysis of product needs, creating a distinctive position in the market. In essence, Apple’s success story becomes a compelling case study illustrating the symbiotic relationship between brand strategy, consumer psychology and technological innovation.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":" 15","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140383906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
An evaluation of FinTech in Bangladesh 孟加拉国金融科技评估
Journal of Information Technology Teaching Cases Pub Date : 2024-03-23 DOI: 10.1177/20438869241236472
S. S. Huda, Mohammad Fahim Hossain, Sristy Mastura Rahman, S. B. Nazmul, Radif Hasan
{"title":"An evaluation of FinTech in Bangladesh","authors":"S. S. Huda, Mohammad Fahim Hossain, Sristy Mastura Rahman, S. B. Nazmul, Radif Hasan","doi":"10.1177/20438869241236472","DOIUrl":"https://doi.org/10.1177/20438869241236472","url":null,"abstract":"This paper presents an overview of technologies used in the financial services sector in Bangladesh, which is popularly known as FinTech. Bangladesh’s fintech industry still needs to catch up with developed countries like Japan, the United States, and the UK. The paper found that though the Fintech industry in Bangladesh is progressing well, the level and types of technologies used currently in Bangladesh need to catch up to the developed world. The current technologies used in developed countries to offer financial services are blockchain, big data, reg data, etc. Bangladesh offers a few Fintech services, such as MFC and mobile banks. As the country progresses toward a cashless society and digital banking, updated technologies have to be adopted for the operational efficiency and security of the system. The information in the paper is collected from secondary sources.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":" 56","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140210994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Navigating data governance challenges in healthcare 驾驭医疗保健领域的数据管理挑战
Journal of Information Technology Teaching Cases Pub Date : 2024-03-21 DOI: 10.1177/20438869241240493
Katie Williams, Micheal Axelsen, Edgar Brea
{"title":"Navigating data governance challenges in healthcare","authors":"Katie Williams, Micheal Axelsen, Edgar Brea","doi":"10.1177/20438869241240493","DOIUrl":"https://doi.org/10.1177/20438869241240493","url":null,"abstract":"This teaching case study delves into the journey of a public sector healthcare organisation in Australia, Vitality Alliance Queensland (VAQ), as they strive to future-proof the organisation’s data governance framework. Drawing from a real-world scenario, the case describes three key governance challenges faced by the organisation: data accessibility, data sensitivity, and data democratisation and empowerment. The rich narrative allows students to gain a deep understanding of the tensions that arise within and across these challenges and insights into how diverse stakeholders must navigate complexities to create and realise value from organisational data.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"75 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140223680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From hot pot to high tech: Haidilao’s transformation through digital technologies for sustainable business in the restaurant industry 从火锅到高科技：海蒂劳通过数字技术实现餐饮业可持续经营的转型
Journal of Information Technology Teaching Cases Pub Date : 2024-03-20 DOI: 10.1177/20438869241240494
Chin Moi Loh, Arif Perdana, Kuan-Huei Lee
{"title":"From hot pot to high tech: Haidilao’s transformation through digital technologies for sustainable business in the restaurant industry","authors":"Chin Moi Loh, Arif Perdana, Kuan-Huei Lee","doi":"10.1177/20438869241240494","DOIUrl":"https://doi.org/10.1177/20438869241240494","url":null,"abstract":"The pandemic has brought many challenges to the restaurant industry but highlighted the importance of embracing digital transformation that enhances organisations’ competitive advantage and sustainable business. The success story of Haidilao, a popular hot pot restaurant, inspires those striving to overcome difficulties and learn from their digital transformation journey. By staying adaptable, proactive and customer-focused, Haidilao has leveraged digital platforms to offer new and innovative services, such as an online ordering and delivery, an intelligent kitchen, an innovative WeChat strategy and even a Cloud Video Conferencing Service to enhance the attractiveness of the dining experience. Haidilao’s story demonstrates the power of innovation and customer-centricity in driving successful digital transformations for sustainable business in the restaurant industry.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"30 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140224849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Walmart in India: Crafting competitive advantage using joint venture and acquisition 沃尔玛在印度：利用合资和收购打造竞争优势
Journal of Information Technology Teaching Cases Pub Date : 2024-03-18 DOI: 10.1177/20438869241239668
Gaurav Sharma, Priyatam Anurag
{"title":"Walmart in India: Crafting competitive advantage using joint venture and acquisition","authors":"Gaurav Sharma, Priyatam Anurag","doi":"10.1177/20438869241239668","DOIUrl":"https://doi.org/10.1177/20438869241239668","url":null,"abstract":"Walmart has a global reputation for building robust Information Technology driven infrastructure for modern retail. However, its Indian operations were constrained by the government’s Foreign Direct Investment policy in multi-brand retail that allowed entry only through the Business2Business route for protecting small retailers. The policy restriction limited the scope of value capture for Walmart in the growing Indian retail market. Walmart used partnerships and creative tweaking of its business model to adapt to the business environment in India. It used a joint venture with Bharti Retail, a local partner, to enter the Indian market. Walmart acted as suppliers to small retailers and also invested in a focused program to improve their efficiency. Further, the joint venture allowed Walmart to generate additional revenue sources (royalty and other fee incomes) to recover its investments in supply chain development. The tweaks in the business model to improve value appropriation were however evaluated unfavorably by the stakeholders in India prompting dissolution of the joint venture. Later, with online retail becoming prominent, Walmart acquired majority stake in Flipkart, a leading e-commerce player in India, to renew its capabilities and evolve a business model for the new era of omni-channel retail.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"332 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140232812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Designing enterprise architecture for a global company 为一家全球性公司设计企业架构
Journal of Information Technology Teaching Cases Pub Date : 2024-03-16 DOI: 10.1177/20438869241239667
Aditi S Divatia, Anil Vaidya, J. Jagasia
{"title":"Designing enterprise architecture for a global company","authors":"Aditi S Divatia, Anil Vaidya, J. Jagasia","doi":"10.1177/20438869241239667","DOIUrl":"https://doi.org/10.1177/20438869241239667","url":null,"abstract":"This case is about applying the Enterprise Architecture (EA) approach to align Information Technology to the business goals of a global company. ENMARK, the company has presence in four continents and many countries with multiple legal entities. The company has major product divisions that operate independently around the globe. As a result, there are multiple ERPs and other applications having heavy cost implications. There is a need to use the Enterprise Architecture (EA) approach to understand the overall businesses and remove redundancy across IT. The case can be used to understand how EA helps to bring about integration of Strategy, Business and Information Technology, as well as using the EA approach to develop business, data and application architecture for the global company.","PeriodicalId":37921,"journal":{"name":"Journal of Information Technology Teaching Cases","volume":"14 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140236291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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