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Progress in Tourism and Hospitality Research最新文献

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The implications for tourism of shifts in British local governance 英国地方治理转变对旅游业的影响
Progress in Tourism and Hospitality Research Pub Date : 1998-12-01 DOI: 10.1002/(SICI)1099-1603(199812)4:4<295::AID-PTH115>3.0.CO;2-0
H. Thomas, Rhodri Thomas
{"title":"The implications for tourism of shifts in British local governance","authors":"H. Thomas, Rhodri Thomas","doi":"10.1002/(SICI)1099-1603(199812)4:4<295::AID-PTH115>3.0.CO;2-0","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199812)4:4<295::AID-PTH115>3.0.CO;2-0","url":null,"abstract":"Using a case-study approach this article explores the impact the radical changes in British local governance over the last 15 years or so have had for tourism development at the local level. The expectation that tourism development would both be among the triggers for, and one of the beneficiaries of, changes in governance structures is shown to be misplaced. The paper concludes with a discussion, in the light of its findings, of what might be the most appropriate agencies for promoting tourism development. Copyright © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133821099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 30
Yield management conference 产量管理会议
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<293::AID-PTH155>3.0.CO;2-M
B. M. Noone
{"title":"Yield management conference","authors":"B. M. Noone","doi":"10.1002/(SICI)1099-1603(199809)4:3<293::AID-PTH155>3.0.CO;2-M","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<293::AID-PTH155>3.0.CO;2-M","url":null,"abstract":"","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126106314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Yield management — a model for implementation 产出管理——一个实现模型
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<267::AID-PTH163>3.0.CO;2-I
K. Farrell, Fiona Whelan-Ryan
{"title":"Yield management — a model for implementation","authors":"K. Farrell, Fiona Whelan-Ryan","doi":"10.1002/(SICI)1099-1603(199809)4:3<267::AID-PTH163>3.0.CO;2-I","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<267::AID-PTH163>3.0.CO;2-I","url":null,"abstract":"The development of the yield management (YM) conceptual model originated from studies carried out by the authors in Ireland and Australia, concerning effective yield management implementation in hospitality operations. Findings from both studies concurred. Education, training and the development of a yield-oriented culture within an organisation are central to the implementation of a yield management system. Hospitality practitioners must then foster this culture by developing and implementing yield-oriented strategic and tactical processes within an organisation. The model has provided the authors with a framework to further examine and evaluate the structure and processes involved in effective implementation. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129461398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
The realism of yield management 收益管理的现实性
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<187::AID-PTH156>3.0.CO;2-B
Kevin Donaghy, U. McMahon-Beattie, I. Yeoman, A. Ingold
{"title":"The realism of yield management","authors":"Kevin Donaghy, U. McMahon-Beattie, I. Yeoman, A. Ingold","doi":"10.1002/(SICI)1099-1603(199809)4:3<187::AID-PTH156>3.0.CO;2-B","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<187::AID-PTH156>3.0.CO;2-B","url":null,"abstract":"The realism of yield management ispresented in the terms of historicaldevelopment, preconditions, ingredients,decision-making variables and boundaries.From this realism the yield segmentationprocess (YSP) emerges. The YSP is a `handson style' of capacity management that suitsthe organisational style and culture of thesmaller and medium sized hotels. The YSP isdescribed as a process rather than a ®xedmethod, a frame of reference that is describedas logical incrementalism. The YSP does notreplace the practises of hotel management,but strengthens existing systems andprocedures. The YSP process is broader thanprescribed methods but is ¯exible as adecision-making support tool for modernhotel management. The YSP provides asequential and comprehensive framework toensure that yield management adds value tomanaging capacity. This, however, presents achallenge to software manufactures whotraditionally have used rate structures andpotential incremental revenue as a basis fordecision-making within yield management.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116637404","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 18
Development of an activity-based customer profitability system for yield management 为产量管理开发基于活动的客户盈利能力系统
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<279::AID-PTH164>3.0.CO;2-8
B. M. Noone, Peter Griffin
{"title":"Development of an activity-based customer profitability system for yield management","authors":"B. M. Noone, Peter Griffin","doi":"10.1002/(SICI)1099-1603(199809)4:3<279::AID-PTH164>3.0.CO;2-8","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<279::AID-PTH164>3.0.CO;2-8","url":null,"abstract":"Customer profitability analysis (CPA) is a technique that provides management with customer-related information which will enable them to manage yield from a profit perspective. The information obtained from CPA will guide long-term marketing, product development and capacity management decisions to yield a customer mix that will generate the greatest returns. This paper proposes a systematic approach to the implementation of CPA in a hotel environment that uses activity-based costing in the assignment of costs to customers. The systems development cycle, methods used to gather and interpret information at each stage of the cycle and issues arising during the development process are discussed. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125242878","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 14
Yielding: giants versus minnows, is there a difference? 屈服:巨人和小鱼，有区别吗?
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<255::AID-PTH162>3.0.CO;2-S
D. Edgar
{"title":"Yielding: giants versus minnows, is there a difference?","authors":"D. Edgar","doi":"10.1002/(SICI)1099-1603(199809)4:3<255::AID-PTH162>3.0.CO;2-S","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<255::AID-PTH162>3.0.CO;2-S","url":null,"abstract":"","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"67 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123244203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Critical success factors in yield management: a development and analysis 产量管理中的关键成功因素:发展与分析
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<229::AID-PTH160>3.0.CO;2-P
C. N. Hansen, K. Eringa
{"title":"Critical success factors in yield management: a development and analysis","authors":"C. N. Hansen, K. Eringa","doi":"10.1002/(SICI)1099-1603(199809)4:3<229::AID-PTH160>3.0.CO;2-P","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<229::AID-PTH160>3.0.CO;2-P","url":null,"abstract":"Why is it that yield management (YM) has not been more successful in the hotel industry? What keeps hoteliers from introducing successful YM programmes and realising the full potential of this revenue management strategy? Is it because of deficiencies in the YM techniques applied, or are there other factors that hinder its effective implementation and practice? \u0000 \u0000 \u0000 \u0000This paper aims to identify and analyse the people-related critical success factors (CSFs) in YM in hotels: a model relating these factors is presented, and a proposed approach to YM recognising the importance of the people element is developed and its implications analysed. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126347177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 25
An investigation of the key criteria affecting the adoption of yield management in UK hotels 对影响英国酒店采用收益管理的关键标准的调查
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<207::AID-PTH158>3.0.CO;2-A
Nigel Jarvis, Axel Lindh, Peter Jones
{"title":"An investigation of the key criteria affecting the adoption of yield management in UK hotels","authors":"Nigel Jarvis, Axel Lindh, Peter Jones","doi":"10.1002/(SICI)1099-1603(199809)4:3<207::AID-PTH158>3.0.CO;2-A","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<207::AID-PTH158>3.0.CO;2-A","url":null,"abstract":"Jauncey, Mitchell and Slamet (1995), identify the ‘considerable variation in the nature, size, location and markets of hotel units within the UK’. However, in most studies of yield management such diversity is ignored. This paper reports on a study of 163 UK hotels with a rating of three or more stars. It seeks to identify the characteristics of hotels that have adopted yield management and those that have not. By exploring adopters and non-adopters it is hoped to identify the key variables that justify the use of this management tool from an industry perspective. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132018080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
The numbers game: the role of yield management in the tour operations industry 数字游戏:收益管理在旅游运营行业中的作用
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<197::AID-PTH157>3.0.CO;2-7
J. Hoseason, N. Johns
{"title":"The numbers game: the role of yield management in the tour operations industry","authors":"J. Hoseason, N. Johns","doi":"10.1002/(SICI)1099-1603(199809)4:3<197::AID-PTH157>3.0.CO;2-7","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<197::AID-PTH157>3.0.CO;2-7","url":null,"abstract":"Courtline/Clarksons Holidays‘ collapse in 1974 was directly due to overoptimistic volume targets, which failed to take account of capacity or demand. Despite the availability of techniques such as yield management, tour operators continue to rely too heavily upon tactical pricing in their marketing. This paper outlines the critical relationship between yield management, the management of capacity, impact of price, and stability of tour operators. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129264948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
The impact of yield management on the role of the hotel general Manager 收益管理对酒店总经理角色的影响
Progress in Tourism and Hospitality Research Pub Date : 1998-09-01 DOI: 10.1002/(SICI)1099-1603(199809)4:3<217::AID-PTH159>3.0.CO;2-6
Kevin Donaghy, U. McMahon-Beattie
{"title":"The impact of yield management on the role of the hotel general Manager","authors":"Kevin Donaghy, U. McMahon-Beattie","doi":"10.1002/(SICI)1099-1603(199809)4:3<217::AID-PTH159>3.0.CO;2-6","DOIUrl":"https://doi.org/10.1002/(SICI)1099-1603(199809)4:3<217::AID-PTH159>3.0.CO;2-6","url":null,"abstract":"Currently, there is a growing body of evidence that demonstrates an increase in interest in the use and application of yield management (YM) within the tourism industry. Specifically within the UK hotel sector, the extensive application of YM can be found in organisations that benefit from economies of scale and resources, namely the corporate sector. It can be expected that as the interest in and application of YM continues to increase some of the traditional components of the role of the hotel general manager may change. Indeed, the shift in focus from traditional capacity management techniques to those of revenue optimisation introduces some new managerial approaches, which may be enhanced with the traditional ‘hospitality’ nature of the industry. \u0000 \u0000 \u0000 \u0000This paper reports the findings of a study that focused on the accommodation management techniques of the general managers in 300 UK corporate hotels. The research examined the impact that YM has on the role of the general manager based on Mintzberg’s classification of roles and Arnaldo’s sector-specific study. It presents evidence that the application of yield techniques are found to influence the time and importance that managers attach to key managerial roles. In addition, the study highlights that five key job components are ranked differently by hotel managers who practice extensive yield techniques, as opposed to those who operate minimal techniques. © 1998 John Wiley & Sons, Ltd.","PeriodicalId":375630,"journal":{"name":"Progress in Tourism and Hospitality Research","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114695274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
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