Journal of Healthcare Quality Research最新文献

{"title":"Experiencia de los pacientes con enfermedades inflamatorias inmunomediadas atendidos en una unidad de atención integral multidisciplinar","authors":"","doi":"10.1016/j.jhqr.2024.04.006","DOIUrl":"10.1016/j.jhqr.2024.04.006","url":null,"abstract":"<div><h3>Objective</h3><p>To describe the aspects with the greatest impact on the satisfaction of patients treated in a multidisciplinary unit specialising in immune-mediated inflammatory diseases (IMIDs) and to identify areas for improvement in the care model.</p></div><div><h3>Methods</h3><p>Cross-sectional descriptive study using a satisfaction survey structured in three blocks: sociodemographic variables, functional aspects of the unit and satisfaction with the professionals. Immediate satisfaction was measured on aspects related to the care received, the physical structure and the likelihood of recommending the unit.</p></div><div><h3>Results</h3><p>A total of 168 patients completed the surveys, the mean score of overall satisfaction with the unit was 4.75 (SD:0.4). The regression model showed the relationship between overall satisfaction and unit signage (OR:3.558, p<!--> <!-->=<!--> <!-->0.045, 95% CI: 1.027-12.33), coordination between professionals (OR:9.043, p<!--> <!-->=<!--> <!-->0.000, 95% CI: 2.79-29.28) and participation in decision making (OR: 44.836, p<!--> <!-->=<!--> <!-->0.000, 95% CI: 5.49-365.97). In terms of immediate satisfaction, the overall Net Promoter Score (NPS) was 87 (excellent). The mean score for coordination with Primary Care was 4.54 (SD:0.8) and they scored waiting time to be seen with 4.49 (SD:0.8), so they have been considered an area for improvement The mean score for coordination with Primary Care was 4.54 (SD:0.8) and they scored waiting time to be seen with 4.49 (SD:0.8), so both were considered areas for improvement.</p></div><div><h3>Conclusions</h3><p>Coordination between intra-centre professionals and patient participation in decision-making explain the excellent level of patient satisfaction. The monitoring of satisfaction has made it possible to implement immediate improvement actions.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 5","pages":"Pages 283-290"},"PeriodicalIF":1.1,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141174655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Will Chat-GPT disrupt healthcare?","authors":"","doi":"10.1016/j.jhqr.2024.06.002","DOIUrl":"10.1016/j.jhqr.2024.06.002","url":null,"abstract":"","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 5","pages":"Pages 271-272"},"PeriodicalIF":1.1,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141493756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Work overload and associated factors in healthcare professionals during the COVID-19 pandemic","authors":"","doi":"10.1016/j.jhqr.2024.05.001","DOIUrl":"10.1016/j.jhqr.2024.05.001","url":null,"abstract":"<div><h3>Introduction</h3><p>The COVID-19 pandemic changed the work routine of professionals at the family healthcare center (<em>Núcleo de Atenção à Saúde da Família</em> – <em>NASF-AB</em>), providing new conditions and work overload.</p></div><div><h3>Objective</h3><p>The purpose of this study was to explore factors associated with work overload in <em>NASF-AB</em> professionals during the COVID-19 pandemic.</p></div><div><h3>Methods</h3><p>A cross-sectional study was carried out with <em>NASF-AB</em> workers in the city of Salvador, Bahia, Brazil, from May to August 2021. Working conditions and overload were assessed using the National Program for Improving Access and the Quality of Primary Care questionnaire (<em>Programa Nacional de Melhoria do Acesso e da Qualidade da Atenção Básica</em> – <em>PMAQ</em>) and the scale measuring burden of professionals in mental health services (Escala de Avaliação da Sobrecarga de Profissionais em Serviços de Saúde Mental – IMPACTO-BR), respectively. A multivariate linear regression model was used. A total of 68 health professionals participated in the study, including 19 physiotherapists, 13 occupational therapists, 10 social workers, 10 nutritionists, 9 psychologists and 7 physical education professionals.</p></div><div><h3>Results</h3><p>There was a significant association between overall overload and being female (<em>p</em> <!-->=<!--> <!-->&lt;0.005), having spaces for reflection on the work process (<em>p</em> <!-->=<!--> <!-->0.027), and having difficulty moving around to conduct activities in the territory (<em>p</em> <!-->=<!--> <!-->0.002) for increasing the chance of work overload.</p></div><div><h3>Conclusions</h3><p>Our findings encourage workers’ health policies and closer ties and negotiation with local management, as well as the return of the institutional support figure for the effectiveness and resolution of actions in primary healthcare units.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 5","pages":"Pages 291-298"},"PeriodicalIF":1.1,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141262857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Utilidad del instrumento AGREE para la elaboración y la evaluación de protocolos clínicos: de la teoría a la práctica clínica","authors":"","doi":"10.1016/j.jhqr.2024.04.004","DOIUrl":"10.1016/j.jhqr.2024.04.004","url":null,"abstract":"<div><h3>Introduction and objective</h3><p>Clinical protocols are tools for the delivery of optimal and quality healthcare. However, there are often shortcomings in the quality of their design that invalidate their implementation. The aim of this study is to describe a systematic evaluation of clinical protocols, to analyse their quality in order to enable their implementation.</p></div><div><h3>Materials and methods</h3><p>Descriptive study that included the clinical protocols assessed by the Committee of Reviewers of Clinical Practice Recommendations and Health Technologies of a tertiary hospital during 11<!--> <!-->years of its existence between 2013 and 2023. The AGREE instrument was used to assess the quality of the protocols received, calculating standardised scores by item and domain, and categorising them into: a)<!--> <!-->excellent (90-100%), b)<!--> <!-->good (70-89%), c)<!--> <!-->improvable (50-69%), d)<!--> <!-->very improvable (30-49%), e)<!--> <!-->deficient (10-29%), and f)<!--> <!-->very deficient: 0-9%.</p></div><div><h3>Results</h3><p>Of the 59 documents received by the Commission, 32 were subsidised for AGREE evaluation. The highest scoring domain was «Scope and objective», with excellent scores for 29 protocols; the remaining domains had scores ranging from 58.5%-100% for «Rigour in elaboration» and 0-100% for «Independence». By items, scores ranged from 85.7-100% for «Target users of the protocol are clearly defined» to 0-100% for the items «Potential costs of implementing recommendations» and «Conflict of interest». Of the 32 protocols, 9 were highly recommended, 22 were recommended with modifications/conditions and one was not recommended.</p></div><div><h3>Conclusions</h3><p>The AGREE tool makes it possible to systematize both the drafting of clinical protocols by the authors and their evaluation by the Clinical Practice Recommendations and Health Technologies Review Committee. This makes it possible to have applicable and quality protocols in our hospital, which results in an improvement in the quality of healthcare.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 5","pages":"Pages 273-282"},"PeriodicalIF":1.1,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141137425","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Loneliness impact on healthcare utilization in primary care: A retrospective study","authors":"J.J. Mira ,&nbsp;D. Torres ,&nbsp;V. Gil ,&nbsp;C. Carratalá","doi":"10.1016/j.jhqr.2024.04.001","DOIUrl":"10.1016/j.jhqr.2024.04.001","url":null,"abstract":"<div><h3>Background</h3><p>An increased number of patients seek help for loneliness in primary care.</p></div><div><h3>Objective</h3><p>To analyze whether loneliness was associated with a higher utilization of healthcare facilities.</p></div><div><h3>Methods</h3><p>Observational, retrospective study based on the review of routinely coded data in the digital medical record system in a random sample of patients aged 65 or older, stratified by population size of their residence area. A minimum sample size was estimated at 892 medical records. Loneliness was defined as the negative feeling that arises when there is a mismatch between the quantity and quality of a person's social relationships and those, they desire. Thirty-three primary care nurses (30 females and 3 males) were reviewing the data.</p></div><div><h3>Results</h3><p>A total of 932 medical records of patients were reviewed (72% belonged to female patients). Of these, 657 individuals were living alone (71.9%). DeJong Scale average scores was 8.9 points (SD 3.1, 95CI 8.6–9.1). The average annual attendance to primary care ranged from 12.2 visits per year in the case of family practice, 10.7 nurse, 0.7 social workers. The average number of home visits was 3.2, and the urgent consultations attended at health centers were 1.5 per year. Higher feelings of loneliness were associated with extreme values in the frequency of healthcare resource usage. Compared to their peers of the same age, the additional healthcare resource consumption amounted to €802.18 per patient per year.</p></div><div><h3>Conclusion</h3><p>Loneliness is linked to higher healthcare resource usage in primary care, with individuals experiencing poorer physical and mental health utilizing these resources up to twice as much as their peers of the same age.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 224-232"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140765355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Papel de enfermería en el cateterismo cardiaco derecho. Ventajas del acceso venoso periférico","authors":"J. González-Vela ,&nbsp;F. Toré-Meléndez ,&nbsp;R. Bravo-Marqués","doi":"10.1016/j.jhqr.2024.03.006","DOIUrl":"10.1016/j.jhqr.2024.03.006","url":null,"abstract":"<div><h3>Introduction</h3><p>Pulmonary hypertension (PH) is a serious disease that requires early diagnosis to achieve a better patient prognosis. Right heart catheterization (RHC) has become the main diagnostic test for this disease, measuring the pressures from the right heart chambers invasively, using a catheter placed through venous access. Nursing performance has an important role in RHC through peripheral venous access due to its well-done skills for canalization and knowledge about the management and care of these accesses. RHC performed through peripheral venous access provide advantages over those performed through central venous access.</p></div><div><h3>Objective</h3><p>To analyze the benefits from RHC through peripheral venous access compared to those performed through central venous access, as well as highlighting the role of nursing during this type of procedures.</p></div><div><h3>Method</h3><p>A retrospective, descriptive, and observational study was performed for patients who underwent RHC in our center between January 2019 to January 2023. We analyzed clinical characteristics, access, fluoroscopy parameters, periprocedural complications, and hospital admissions.</p></div><div><h3>Result</h3><p>A total of 115 patients were included. The average age was 65<!--> <!-->±<!--> <!-->12 years, with 58.1% of females. Risk stratification of PH was the reason for conducting RHC in 82.9%. The anterocubital veins became the main approach (72.2%), performed by hemodynamics nurses, while the central venous ones composed the rest (27.8%), which were done by cardiology specialized doctors. We observed a significant reduction in radiation dose in RHC via anterocubital route compared to central venous access (4.4<!--> <!-->Gycm² vs 12.5<!--> <!-->Gycm² [IQR: 4.5]; <em>P</em> <!-->&lt;<!--> <!-->.001), and it does also in fluoroscopy times (2.3<!--> <!-->minutes vs 4.6<!--> <!-->minutes [IQR: 2.6]; <em>P</em> <!-->&lt;<!--> <!-->.001). No complications were recorded, independently of the approach. Patients who underwent a scheduled catheterization were discharged more frequently on the same day of the procedure whether a peripheral approach was performed (77.2%, 44 of 57 patients), in comparison with the central one (28.6%) (<em>P</em> <!-->=<!--> <!-->.001).</p></div><div><h3>Conclusions</h3><p>The RHC is an essential tool for the diagnosis of PH, achieving nursing such an important role for those performed by peripheral venous access. Peripheral venous access provides benefits and advantages like the reduction of radiation exposure and scan times, reduced hospital stay. All this could bring greater comfort, safety and better quality of care to the patient.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 241-246"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140769716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Prevenir, controlar y gestionar las enfermedades infecciosas: ISO 45006:2023","authors":"M. López-Gobernado ,&nbsp;D. Villalba Gil ,&nbsp;J. Hernández Bartolomé","doi":"10.1016/j.jhqr.2024.03.005","DOIUrl":"10.1016/j.jhqr.2024.03.005","url":null,"abstract":"","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 267-268"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140779564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A quality improvement intervention on surgical prophylaxis impact in antibiotic consumption and cost in selected surgical procedures","authors":"H. Guanche Garcell ,&nbsp;F.J. Aragón Palmero ,&nbsp;D.A. Marquez Reyna ,&nbsp;N. Seoane Perez ,&nbsp;R.M. Desdin Rodriguez ,&nbsp;O.R. Exposito Reyes ,&nbsp;W. Martinez Martinez ,&nbsp;A. Villanueva Arias ,&nbsp;S.I. Gonzalez Perez ,&nbsp;T.M. Fernandez Hernandez ,&nbsp;A.M. Felipe Garmendia","doi":"10.1016/j.jhqr.2024.03.003","DOIUrl":"10.1016/j.jhqr.2024.03.003","url":null,"abstract":"<div><h3>Background</h3><p>Improper compliance with antibiotic prophylaxis (AP) in surgery is associated with an increased risk of surgical site infection (SSI), and impacts the efficiency of healthcare.</p></div><div><h3>Objective</h3><p>Evaluate the impact of an intervention in compliance with AP in selected surgical procedures and its effect on antibiotic consumption and cost.</p></div><div><h3>Methods</h3><p>A prospective interventional study was performed in a community hospital from January to December 2022. The baseline period was considered January–April 2022 and the intervention period May–December 2022. All patients who underwent cesarean section, appendectomies, hernia surgery, open reduction and internal fixation (ORIF), abdominoplasty, and cholecystectomy during the study period were selected. The intervention includes staff education, pharmacy interventions, monitoring the quality of prescriptions and feedback, and improved role of anesthesia staff, and department champions.</p></div><div><h3>Results</h3><p>The study involved 192 and 617 surgical procedures in the baseline and intervention periods respectively. The compliance with timing, selection, dose, and discontinuation achieved 100%, 99.2%, and 97.6% from baseline figures of 92.7%, 95.8%, and 81.3%, respectively. The antibiotic consumption was reduced by 55.1% during the intervention with a higher contribution of other antibiotics (94.1% reduction) in comparison with antibiotics as per policy (31.2% reduction). The cost was reduced by 47.2% (antibiotic as per policy 31.9%, other antibiotics 94.2%).</p></div><div><h3>Conclusion</h3><p>The implemented strategy was effective in improving the quality of antibiotic prophylaxis with a significant impact in reducing antibiotic consumption and cost.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 258-265"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140785919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Desafíos y consideraciones ante la discontinuación de la producción de respiradores por parte de fabricantes líderes","authors":"A. González-Castro ,&nbsp;A. Fajardo Campoverdi","doi":"10.1016/j.jhqr.2024.03.008","DOIUrl":"10.1016/j.jhqr.2024.03.008","url":null,"abstract":"","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 268-269"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140792994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Indicador sintético de cumplimiento de estándares para Unidades de Calidad de centros sanitarios y estudio de pilotaje prospectivo multicéntrico","authors":"A. Aloy-Duch ,&nbsp;M. Santiñà Vila ,&nbsp;F. Ramos-d’Angelo ,&nbsp;L. Alonso Calo ,&nbsp;M.E. Llaneza-Velasco ,&nbsp;B. Fortuny-Organs ,&nbsp;A. Apezetxea-Celaya","doi":"10.1016/j.jhqr.2024.03.007","DOIUrl":"10.1016/j.jhqr.2024.03.007","url":null,"abstract":"<div><h3>Background and objective</h3><p>In Spain, Quality Units play a key and unique role in advising healthcare centers on the methodology of healthcare quality. The objectives of the study were to develop computer algorithms to obtain a synthetic indicator of standard compliance for Quality Units and to pilot its functioning in these units.</p></div><div><h3>Materials and methods</h3><p>The Excel program was used to establish evaluation algorithms, and quantitatively interrelate and weight various categories of standards, as a computer evaluation tool, to build a continuous improvement cycle system, and offer a global synthetic indicator of compliance. The tool was tested in a prospective multicenter pilot study, in which coordinators of Quality Units from different health centers and care settings participated, to evaluate the usefulness of the tool and compliance with the standards, in addition to analyzing the content validity of each standard.</p></div><div><h3>Results</h3><p>The formulas for the structured computer algorithms were developed, consecutively, in a «PLAN-DO-CHECK-ACT» improvement cycle for the 9 categories of standards, resulting in a single synthetic indicator of compliance. Twenty-one Quality Units participated in the piloting. The overall average compliance rate for the synthetic indicator was 55.63% with differences between centers (<em>P</em> <!-->=<!--> <!-->.002) and between categories (<em>P</em> <!-->&lt;<!--> <!-->.0001), but not by autonomous communities (<em>P</em> <!-->=<!--> <!-->.86) or by areas (<em>P</em> <!-->=<!--> <!-->.97). Content validity was ensured through the variable of «understanding» of the standards (<em>P</em> <!-->&lt;<!--> <!-->.001), and through their «justification» with documentary evidence (<em>P</em> <!-->&lt;<!--> <!-->.001).</p></div><div><h3>Conclusions</h3><p>The computer tool with the synthetic indicator have allowed for the evaluation of standard compliance in Quality Units of healthcare centers.</p></div>","PeriodicalId":37347,"journal":{"name":"Journal of Healthcare Quality Research","volume":"39 4","pages":"Pages 214-223"},"PeriodicalIF":1.1,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140770585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}