Adrienne Tingyao Liu, Allan M. Williams, Anyu Liu, Yoo Ri Kim, Kang-Lin Peng
{"title":"A Systematic Analysis of Diaspora Tourism: Geographical Perspectives and Superdiversity","authors":"Adrienne Tingyao Liu, Allan M. Williams, Anyu Liu, Yoo Ri Kim, Kang-Lin Peng","doi":"10.1177/10963480231152571","DOIUrl":"https://doi.org/10.1177/10963480231152571","url":null,"abstract":"This review provides novel and timely insights into research in the field of diaspora tourism. The principal originality of this work lies in capturing the full extent and richness of research on this topic by looking beyond tourism journals and the term “diaspora tourism” to situate the review in a broader social science research domain. It also adds to the small number of systematic syntheses of existing research on diaspora tourism by addressing both the geographical dimensions of diaspora tourism and the superdiversity of diasporas. Uneven research coverage exists between diaspora tourism studies across disciplines and continents, reflecting the superdiversity of diasporas and creating challenges, as well as opportunities for theoretical and methodological discussion and convergence as the topic matures. Future research can address these issues through research on irregular immigrants with diverse immigration histories, cross-continental comparative studies, and longitudinal methods.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-02-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128596497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Greener, the Better? Probing Green Innovation in Pilgrimage Tourism Destinations","authors":"D. Senbeto","doi":"10.1177/10963480231151674","DOIUrl":"https://doi.org/10.1177/10963480231151674","url":null,"abstract":"This study examines the importance of pilgrimage tourism to green innovation and assesses the factors that influence pilgrimage tourism efforts and implementation to ensure green innovation. The results of semi-structured, in-depth interviews with religious figures and pilgrims, supplemented by secondary sources, show that linking pilgrimage capabilities and religious organizations is critical to sustaining green innovation rather than focusing on the dispersed state of consciousness. The findings underscore the importance of a practice-based teaching approach and the necessity of spiritual adherence to green innovative behavior. It is argued that the intersection between pilgrims and religious organizations supports the achievement of the United Nations Sustainable Development Goals 2030 in less developed nations, such as in Africa. The study is helpful for destination management organizations, policymakers, and tourism stakeholders, to promote green innovation through pilgrimage tourism.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116746592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)","authors":"Allan Cheng Chieh Lu, D. Gursoy","doi":"10.1177/10963480221148175","DOIUrl":"https://doi.org/10.1177/10963480221148175","url":null,"abstract":"This study examines the effects of three cultural values, namely long-term orientation, collectivism, and uncertainty avoidance, on two types of employee voice behavior: promotive and prohibitive. It also investigates whether leader–member exchange theory (LMX) moderates the relationships between the three cultural values and two types of employee voice behavior. Using 387 hotel employees in Taiwan, the statistical results show that all three cultural values have positive effects on both promotive and prohibitive voice behavior. The results also indicate that LMX strengthens the positive relationships between the three cultural values and two types of employee voice behavior. Research and practical implications derived from the findings of this study are discussed, for the extant hospitality literature and Taiwanese hoteliers.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121977282","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does Tourism Growth Influence Destination Residents’ Welfare in China? The Mediating Effect of Cuisine Diversity","authors":"Sai Liang, Jing Ma, Yang Yang, Danmeng Wu","doi":"10.1177/10963480221148189","DOIUrl":"https://doi.org/10.1177/10963480221148189","url":null,"abstract":"This paper examines whether tourism can improve the diversity of cuisine and destination residents’ welfare. We constructed a theoretical model of tourism development-driven diversified welfare and found that, in open cities which receive tourists, non-tradable goods can be diversified by tourism development, which can enhance residents’ welfare. We further used cuisine diversity as a proxy of the diversity of non-tradable goods and established a panel dataset. Regression results indicate that tourism intensity positively influences cuisine diversity and welfare. The impact of tourism intensity on welfare can be realized through the mediating effect of cuisine diversity. Our findings remain robust after robustness checks, and subsample analysis shows that the positive impact of tourism on welfare is more remarkable in urban destinations with limited resources for tourism development and undeveloped cities.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131062742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Psychological Well-Being in Tourism Live Streaming: A Grounded Theory","authors":"Aojia Zhang, Honggen Xiao","doi":"10.1177/10963480221149595","DOIUrl":"https://doi.org/10.1177/10963480221149595","url":null,"abstract":"Tourism live streaming (TLS) is an emerging integrated media and digital platform for real-time spatial–temporal synchronous interactions. This study presents a grounded theory analysis of TLS participants from Asia using interviews and facial expressions to construct and understand the relationship between TLS and psychological well-being. We found that participants’ psychological well-being consists of six dimensions: sentimental cultivation, environmental mastery, self and social identity, support of reality, inspiration and arousal, and self-transcendence. The mechanisms leading to the formation of psychological well-being are described and discussed. The study contributes to theorizing and understanding the constituents and mechanism of TLS for participants’ psychological well-being, an area that has been underexplored in the tourism literature. Practically, TLS is also regarded as an excellent means for businesses to enhance potential tourists’ perceptions and to accelerate their decision-making through image (re)construction and publicity.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129536964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Time Orientation on Infection Risk Evaluation: Moderating Role of Public Health Crisis","authors":"L. Fong, Sunny Sun, I. Chan, R. Law","doi":"10.1177/10963480221147437","DOIUrl":"https://doi.org/10.1177/10963480221147437","url":null,"abstract":"The outbreak of COVID-19 has offered a painful lesson to the stakeholders of the travel and hospitality industry. To speed up the recovery of the industry, practitioners need to better understand the factors that influence potential travelers’ evaluation of infection risk when traveling abroad. Hence, this study proposes time orientation (future and present orientations) as a robust determining factor. Analyzing 614 pre-pandemic and 606 mid-pandemic survey responses, this study consistently found that future and present orientations positively predict the evaluation of infection risk because of the highly perceived value of cleanliness. The presence of the pandemic amplifies the positive prediction of present orientation on the evaluation of infection risk. These findings extend the literature of time orientation by revealing its influence on travel risk and the psychological mechanisms behind it. Meaningful implications are provided for travel operators to identify the potential travelers.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131168569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green Marketing Versus Demarketing: The Impact of Individual Characteristics on Consumers’ Evaluations of Green Messages","authors":"Xiaolong Shao, E. Jeong, Xingyi Zhang, S. Jang","doi":"10.1177/10963480221147054","DOIUrl":"https://doi.org/10.1177/10963480221147054","url":null,"abstract":"Green demarketing is defined as a marketing technique that promotes a brand as environmentally friendly and health conscious by moderately lowering product consumption. Even though the influence of demarketing techniques have previously been explored, how personal characteristics influence customers’ green behavioral intentions under the effects of green demarketing remains unknown. This study explored whether the effectiveness of a demarketing technique varies based on customers’ skepticism (high vs. low), gender (male vs. female), age (young vs. old), and income level (high vs. low). Therefore, four 2 × 2 between subject designs were used, and the median split method was adopted to determine participants’ level of green skepticism and age. The results confirmed significant relationships for green skepticism, age, and income level in response to message type. The study also identified implications for effective marketing communications regarding green marketing and demarketing strategies in the foodservice industry.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117317454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Richard Gruss, Jessie Quesenberry, Eojina Kim, Alan S. Abrahams, P. Ractham
{"title":"How Customer Satisfaction Drivers in Online Reviews of Food Trucks and Quick Service Restaurants Differ: Proposing the Concept of Anticipation","authors":"Richard Gruss, Jessie Quesenberry, Eojina Kim, Alan S. Abrahams, P. Ractham","doi":"10.1177/10963480221143042","DOIUrl":"https://doi.org/10.1177/10963480221143042","url":null,"abstract":"Although food trucks have attracted significant attention among the dining public, little is known in the academic literature about what drives consumer satisfaction with them. Employing a grounded theory methodology, we analyzed a large set of Yelp reviews to determine whether the antecedents of satisfaction with food trucks differ from those associated with quick-service restaurants. We found that for most attributes, positive experiences at food trucks have smaller upward effects on satisfaction than they do for quick service restaurants, whereas negative experiences have larger downward effects. We further found that comments about anticipation appear far more frequently in food truck reviews, suggesting that the downward effect of negative experiences may be attributable to expectations. This has implications for theory in that it suggests some modifications to conventional instruments for measuring satisfaction. It also has implications for management practice, in that it suggests best practices with regard to managing expectations of food trucks.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117303193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information Diffusion or Deviation? An Exponential Random Graph Model of Activism Against Discrimination on Airbnb","authors":"Yao‐Tai Li, Mingming Cheng, Muchazondida Mkono","doi":"10.1177/10963480221143911","DOIUrl":"https://doi.org/10.1177/10963480221143911","url":null,"abstract":"This study examines the information diffusion of “Airbnb discrimination” and related digital activism on Twitter. The model-based inferential network analysis shows a hub-and-spoke network that is loosely connected, indicating that the diffusion network of Airbnb discrimination includes various issues (e.g., antisemitism). The retweet network mirrors the existing offline relationship of users (e.g., those who support opinion leaders of antisemitism), demonstrating a core–periphery structure during the information diffusion process. This study not only empirically tested the retweet relationships but also provided theoretical explanations on how these relationships form through the notion of curative logic and two step information flow theory. The findings of this research challenge the widely accepted assumption about social media that “the more users share, the more people will see.”","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126892193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda","authors":"Y. Gao, A. Mattila, L. Andreu","doi":"10.1177/10963480221143729","DOIUrl":"https://doi.org/10.1177/10963480221143729","url":null,"abstract":"The responsible tourism and hospitality (RTH) literature has been growing, as evidenced by the increasing number of published articles. In this study, we synthesize the current knowledge of RTH research. Through co-citation and content analyses, we map the intellectual structure of the tourism and hospitality literature from various perspectives, including sustainable tourism, consumer behavior, and environmental management, while identifying overarching themes, citations, and researchers. We aim to help academics and practitioners increase their understanding of RTH and provide directions for future research.","PeriodicalId":369021,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123732755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}