{"title":"A Job Satisfaction Scale for Tech Workers: Development and Validation in the Global Context","authors":"Amenawon Imuwahen Ehigbochie, Godspower Osaretin Ekuobase","doi":"10.1155/2024/8873743","DOIUrl":"https://doi.org/10.1155/2024/8873743","url":null,"abstract":"<p>Humanity now lives and works in two worlds—the physical world and the cyber world. Tech workers are employees, not necessarily information technology (IT) professionals, who work in both worlds and seamlessly harness accessible resources in the worlds to meet organizational goals. This category of employees has unique job experiences and is more complicated to manage than the traditional workforce. Job satisfaction—a measurable outcome of employee wellbeing—remains a crucial indicator of an employee’s job experience. This psychological health of employees is usually measured using a job satisfaction scale. However, existing job satisfaction scales for tech workers lack specificity of measurement or cultural inclusivity. This study is, therefore, aimed at developing and validating a job satisfaction scale for tech workers in the global context. The systematic and scoping literature review methods were adopted for initial factors and item extraction. Two separate online surveys were conducted across the globe to randomly solicit tech workers’ acceptance rating of extracted factors and, after the factor selection, the rating of extracted associated items. The accepted numbers of respondents’ responses were 261 and 223, respectively. The Statistical Package for Social Sciences version 22 was used for data adequacy analysis, factor analysis, and Cronbach’s alpha coefficient test. A seven-factor model with 25 items was realized. Confirmatory factor analysis (CFA) using the Analysis of Moment Structure software has been performed on the seven-factor model. The model was further analyzed for organizational effectiveness. A notable finding was that successful validation is not enough to ship psychometric scales to the market—a sound social effectiveness analysis outcome is required. A practical seven-factor job satisfaction scale for tech workers has been developed and validated for the tech industry.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/8873743","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142404560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Niher Tabassum Snigdha, Rumesa Batul, Mohmed Isaqali Karobari, Abdul Habeeb Adil, Ali Azhar Dawasaz, Mohammad Shahul Hameed, Vini Mehta, Tahir Yusuf Noorani
{"title":"Assessing the Performance of ChatGPT 3.5 and ChatGPT 4 in Operative Dentistry and Endodontics: An Exploratory Study","authors":"Niher Tabassum Snigdha, Rumesa Batul, Mohmed Isaqali Karobari, Abdul Habeeb Adil, Ali Azhar Dawasaz, Mohammad Shahul Hameed, Vini Mehta, Tahir Yusuf Noorani","doi":"10.1155/2024/1119816","DOIUrl":"https://doi.org/10.1155/2024/1119816","url":null,"abstract":"<p><b>Background</b>: Artificial intelligence is an innovative technology that mimics human cognitive capacities and has gathered the world’s attention through its vast applications in various fields.</p><p><b>Aim:</b> This study is aimed at assessing the effects of ChatGPT 3.5 and ChatGPT 4 on the validity, reliability, and authenticity of standard assessment techniques used in undergraduate dentistry education.</p><p><b>Methodology:</b> Twenty questions, each requiring a single best answer, were selected from two domains: 10 from operative dentistry and 10 from endodontics. These questions were divided equally, with half presented with multiple choice options and the other half without. Two investigators used different ChatGPT accounts to generate answers, repeating each question three times. The answers were scored between 0% and 100% based on their accuracy. The mean score of the three attempts was recorded, and statistical analysis was conducted.</p><p><b>Results</b>: No statistically significant differences were found between ChatGPT 3.5 and ChatGPT 4 in the accuracy of their responses. Additionally, the analysis showed high consistency between the two reviewers, with no significant difference in their assessments.</p><p><b>Conclusion:</b> This study evaluated the performance of ChatGPT 3.5 and ChatGPT 4 in answering questions related to endodontics and operative dentistry. The results showed no statistically significant differences between the two versions, indicating comparable response accuracy. The consistency between reviewers further validated the reliability of the assessment process.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/1119816","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142404724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chung-Jen Fu, Andri Dayarana K. Silalahi, I-Tung Shih, Do Thi Thanh Phuong, Ixora Javanisa Eunike, Shinetsetseg Jargalsaikhan
{"title":"Assessing ChatGPT’s Information Quality Through the Lens of User Information Satisfaction and Information Quality Theory in Higher Education: A Theoretical Framework","authors":"Chung-Jen Fu, Andri Dayarana K. Silalahi, I-Tung Shih, Do Thi Thanh Phuong, Ixora Javanisa Eunike, Shinetsetseg Jargalsaikhan","doi":"10.1155/2024/8114315","DOIUrl":"https://doi.org/10.1155/2024/8114315","url":null,"abstract":"<p>Incorporating AI tools like ChatGPT into higher education has been beneficial, yet the extent of user satisfaction with the quality of information provided by these tools, known as user information satisfaction (UIS) and information quality (IQ) theory, remains underexplored. This study introduces a UIS model specifically designed for ChatGPT’s application in the educational sector based on multidimensions of IQ theory. Drawing from established UIS and IQ theory, we crafted a model centered around seven essential factors that influence the effective use of ChatGPT, aiming to guide educators and learners in overcoming common challenges such as plagiarism and ensuring the ethical use of AI. Data was collected from Indonesian university participants (<i>N</i> = 508) and analyzed using structural equation modeling with Smart-PLS 4.0. The results reveal that completeness, precision, timeliness, convenience, and information format are the most influential factors driving user satisfaction with ChatGPT. Interestingly, our research indicated that the accuracy and reliability of the information, typically deemed paramount, were not the primary concerns in the academic use of ChatGPT. Our findings recommend a cautious approach to integrating ChatGPT in higher education. We advocate for strategic use that recognizes its innovative potential while acknowledging its limitations, ensuring responsible and effective application in educational contexts. This balanced perspective is crucial for integrating AI tools into the academic fabric without compromising educational integrity or quality.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-10-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/8114315","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142404738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conception of Smartness: A Design Research on User Experience of Smart Artifacts","authors":"Gizem Çelebi, F. Pınar Özemir","doi":"10.1155/2024/4425734","DOIUrl":"https://doi.org/10.1155/2024/4425734","url":null,"abstract":"<p>The domestication of smart artifacts has transformed our homes into hybrid environments of physical and digital worlds. It also has been changing our mindsets, behaviors, meaning attributions to, expectations from, frustrations about, and interactions with smart artifacts. By extension, the smartness definition is reconstructed by users who are the subject of smart artifact experiences. The current study is aimed at uncovering the user experience of smart artifacts with a focus on cognitive and emotional aspects to better understand what users expect when an artifact is identified as “smart.” Therefore, an online research study is conducted to gain insight into the user experience of smart artifacts from content-rich reviews on e-commerce websites. Robot vacuum cleaners, smartwatches, and smart speakers were chosen as exemplary smart artifacts of the study. Because they offer different types of interaction with distinct aspects, our findings indicate that smartness is associated with trust in expertise, emotional engagement, exaggerated evaluation, and intriguing existence concepts about Emotional UX. In Cognitive UX, smartness relates to reducing mental workload, gratifying experience, perceived phenotype, reciprocal acquaintance, trust-building experience, tailored situatedness, shaping sociality, physical competency, and dual enhancement concepts. These findings demonstrate the potential of conceptualization in the early stages of smart artifact design processes.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/4425734","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142404495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jean-Christophe Giger, Nuno Piçarra, Grzegorz Pochwatko, Nuno Almeida, Ana Susana Almeida, Neuza Costa
{"title":"Development of the Beliefs in Human Nature Uniqueness Scale and Its Associations With Perception of Social Robots","authors":"Jean-Christophe Giger, Nuno Piçarra, Grzegorz Pochwatko, Nuno Almeida, Ana Susana Almeida, Neuza Costa","doi":"10.1155/2024/5569587","DOIUrl":"https://doi.org/10.1155/2024/5569587","url":null,"abstract":"<p>There is an actual trend for humanizing technological artifacts, especially social robots. However, human-like social robots trigger negative attitudes by threatening human uniqueness as well as humanness. The present paper presents the development of the Belief in Human Nature Uniqueness Scale (BHNUS) to assess the individual tendency to deny social robots the possibility to have human features considered to be the hallmarks of humanness. The validation of the BHNUS was completed along seven studies, with a total of 1044 Portuguese participants. Results showed that BHNUS had good structural qualities (Studies 1 and 2), as well as good convergent and discriminant validities. BHNUS was correlated with negative attitudes towards robots, religiosity, and interest for science fiction (Study 3), attribution of traits of warmth to robots (Study 4), positive and negative emotional appraisal (Study 5), perspective taking (Study 6), and attitudes towards the development of robots with human features (Study 7). The importance of the BHNUS regarding the development of social robots and human–robot interaction is discussed.</p><p><i>If you were to insist I was a robot, you might not consider me capable of love in some mystic human sense, but you would not be able to distinguish my reactions from that which you would call love so what difference would it make?</i></p><p>Isaac Asimov (1982) in Foundation’s Edge, p. 420</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/5569587","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142404217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ahmed Abubakar, Noura Said Al. Jahwari, Adil Hassan Bakheet
{"title":"The Role of Environmental and Social Innovations in the Cost Leadership Strategy, Value Creation, and Business Performance: A Comparative Analysis of SMEs and Large Manufacturing Companies","authors":"Ahmed Abubakar, Noura Said Al. Jahwari, Adil Hassan Bakheet","doi":"10.1155/2024/7078016","DOIUrl":"https://doi.org/10.1155/2024/7078016","url":null,"abstract":"<p>The study examines how social and environmental innovations affect cost leadership strategies, value creation, and overall firm/business performance. It has compared how SMEs handle the ever-changing landscape of sustainability-driven business practices with large manufacturing companies. With a cross-sectional design, the study examined 179 manufacturing businesses to test the research framework. A structured questionnaire based on a five-point Likert scale with organization as a unit of analysis was used to collect data. The research’s measurement and structural models were derived from data analysis conducted using Smart PLS. Overall, the research revealed that environmental and social innovations have significant impacts on business performance through cost leadership strategies and value creation in both SMEs and large manufacturing companies. However, a direct relationship was not established between social innovation and value creation in the case of SMEs, but it was significant for large companies. Environmental innovation was found to have direct relationships with cost leadership and value creation in both SMEs and large manufacturing companies. This research shows managers and policymakers how companies of any size can balance cost leadership with environmental and social concerns to maximize resources and efficiency. It encourages sustainable practices that benefit society and the environment while boosting performance and guiding strategic decision-making. The novelty of this study is the comparative analysis of SMEs and large companies that provide empirical evidence of the intricate connection between environmental and social innovations, cost leadership, value creation, and business performance.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/7078016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Humans Mindlessly Treat AI Virtual Agents as Social Beings, but This Tendency Diminishes Among the Young: Evidence From a Cyberball Experiment","authors":"Jianan Zhou, Talya Porat, Nejra van Zalk","doi":"10.1155/2024/8864909","DOIUrl":"https://doi.org/10.1155/2024/8864909","url":null,"abstract":"<p>The “social being” perspective has largely influenced the design and research of AI virtual agents. Do humans really treat these agents as social beings? To test this, we conducted a 2 between (Cyberball condition: exclusion vs. fair play) × 2 within (coplayer type: AGENT vs. HUMAN) online experiment employing the Cyberball paradigm; we investigated how participants (<i>N</i> = 244) responded when they observed an AI virtual agent being ostracised or treated fairly by another human in Cyberball, and we compared our results with those from human–human Cyberball research. We found that participants mindlessly applied the social norm of inclusion, compensating the ostracised agent by tossing the ball to them more frequently, just as people would to an ostracised human. This finding suggests that individuals tend to mindlessly treat AI virtual agents as social beings, supporting the media equation theory; however, age (no other user characteristics) influenced this tendency, with younger participants less likely to mindlessly apply the inclusion norm. We also found that participants showed increased sympathy towards the ostracised agent, but they did not devalue the human player for their ostracising behaviour; this indicates that participants did not mindfully perceive AI virtual agents as comparable to humans. Furthermore, we uncovered two other exploratory findings: the association between frequency of agent usage and sympathy, and the carryover effect of positive usage experience. Our study advances the theoretical understanding of the human side of human–agent interaction. Practically, it provides implications for the design of AI virtual agents, including the consideration of social norms, caution in human-like design, and age-specific targeting.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/8864909","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324533","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"People Skills in the 21st Century: A Perspective on the Smart City in an Emerging Economy","authors":"Tanatorn Tanantong, Papon Moolngearn, Tanpat Kraiwanit, Pongsakorn Limna, Aishath Rafiyya","doi":"10.1155/2024/5211958","DOIUrl":"https://doi.org/10.1155/2024/5211958","url":null,"abstract":"<p>Smart cities are hubs of innovation and rapid development, where technology plays a significant role in shaping the urban environment. In such settings, the ability to adapt and think flexibly is crucial for individuals to thrive. The study’s goal is to understand which factors influence how well individuals are equipped with 21st-century skills and how they apply them in the dynamic context of modern urban living. Employing a quantitative research approach, data were initially collected from 600 Thai respondents through convenience sampling. A subsequent data-cleansing process refined the focus to 568 respondents, selected based on their high-score attainment. The study utilized percentages, means, and binary logistic regression in a comprehensive data analysis. Its key findings illuminate the influence of various factors, including score, age, career trajectory, and engagement with social media platforms like Instagram, LINE, and X, on skill development within the smart city context. This research offers a nuanced perspective on the myriad elements that foster individual and collective success in technologically advanced urban environments. It moves beyond mere acknowledgment of innate abilities or age-related wisdom, highlighting the critical roles of career advancement and digital engagement in skill enhancement. The implications of these findings are far reaching, especially for policymakers, educators, and industry leaders. They underscore the need for a comprehensive approach to shaping the future of urban living and working spaces, ensuring that individuals are not just equipped with the necessary skills but are also adept at applying them effectively in the smart cities of tomorrow. This study serves as a guide for these stakeholders, emphasizing the importance of fostering environments that support continuous learning, innovation, and adaptability in the face of technological advancements.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/5211958","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142359796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wanzahun Godana Boynito, Ousmane Diongue, Kidus Temesgen, Yordanos Gizachew Yeshitila, Godana Yaya Tessema, Marielle De Souza, Stefaan De Henauw, Adama Diouf, Souheila Abbeddou
{"title":"Effectiveness of Video-Based Health Education on Breastfeeding Practices Among Infants Aged 0–6 Months in Dirashe District, South Ethiopia: A Cluster Randomized Controlled Trial","authors":"Wanzahun Godana Boynito, Ousmane Diongue, Kidus Temesgen, Yordanos Gizachew Yeshitila, Godana Yaya Tessema, Marielle De Souza, Stefaan De Henauw, Adama Diouf, Souheila Abbeddou","doi":"10.1155/2024/2158432","DOIUrl":"https://doi.org/10.1155/2024/2158432","url":null,"abstract":"<p><b>Background:</b> Exclusive breastfeeding (EBF) of infants during the first 6 months of their life is strongly recommended. Video-based communication is an innovative method that could promote EBF. The present study is aimed at assessing the effectiveness of video-based intervention in promoting breastfeeding practices from birth to 6 months postpartum. This was evaluated through maternal reports, as well as EBF of infants at 3 and 5 months of age, using the deuterium oxide dose-to-mother (DTM) technique.</p><p><b>Methods:</b> In a cluster randomized community trial, 16 communities were assigned to receive a video-based behavior change communication (Video-Health) or standard health care messages (Control). Pregnant women in their first trimester (12 ± 2 weeks) were enrolled and followed up, together with their infants, until 6 months postpartum. Data on breastfeeding practices were collected by questionnaire, monthly, in all the participants (<i>n</i> = 508). Human milk intake (HMI) and nonmilk oral intake (NMOI) were measured in a subsample of 60 mother–infant pairs at 3 and 5 months postpartum using DTM. Mixed models and logistic regression were used to examine the difference in continuous and discrete breastmilk practices between the intervention and the control arms, respectively.</p><p><b>Results:</b> The majority of mothers initiated breastfeeding early (92.1%), 82.4% reported colostrum feeding, and 17.5% provided prelacteal feeding. No significant differences were found between Video-Health and Control arms (<i>p</i> > 0.05). The intervention significantly improved reported EBF rates at 4 and 5 months postpartum (<i>p</i> < 0.05). DTM results showed that the proportion of women practicing EBF was 50%–67% less than reported at 3 months for both arms and at 5 months in the intervention arm. The intervention did not significantly affect measured EBF at 3 and 5 months postpartum but did improve HMI at 3 months. Non significant differences in NMOI were observed at 3 months, but at 5 months, there was a significant difference between the study arms.</p><p><b>Conclusions:</b> Video-based behavior change communication did not result in significant improvements in reported breastfeeding practices, except for a higher reported adherence to EBF beyond 3 months. Additionally, the intervention had no effect on EBF as measured by the DTM. Early introduction of non-breastmilk foods and liquids persisted, despite self-reported EBF extending up to 6 months postpartum.</p><p><b>Trial Registration:</b> ClinicalTrials.gov identifier: NCT04414527</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/2158432","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Aisah Apridayani, Abdul Kamaruddin, Nootchanat Sukkaew
{"title":"Challenges and Issues in English Presentation Through Synchronous Online Conference Platforms in Higher Education","authors":"Aisah Apridayani, Abdul Kamaruddin, Nootchanat Sukkaew","doi":"10.1155/2024/9468486","DOIUrl":"https://doi.org/10.1155/2024/9468486","url":null,"abstract":"<p>There remains a dearth of answers to certain inquiries regarding oral English presentations, despite the growing interest in this field in recent years. The current study examined Thai university students’ perspectives on their English presentation abilities, the difficulties they encounter when delivering English presentations in an online environment, and their preferred mode of presentation. They enrolled in a 12-week online course on English presentation and communication skills through the Zoom application. This study employed a qualitative methodology and utilized reflective writing from students in response to four open-ended questions that prompted respondents to consider their experiences. A thematic approach was applied to the reflective essays to identify recurring themes and patterns within the data. The findings of the analysis indicated that, overall, the students expressed the need for enhancement in their English presentation abilities. Furthermore, this research emphasized several challenges that students confronted when delivering online presentations, encompassing nonverbal communication, anxiety, the audience’s engagement, and addressing questions. Despite the apparent convenience of online presentations, they conveyed a preference for face-to-face presentations. Interaction, teacher and peer support, and a desire to become a professional presenter were the three factors that affected their preference. This study establishes a fundamental basis for subsequent investigations and proposes strategies that higher education instructors can implement to enhance their students’ English presentation skills.</p>","PeriodicalId":36408,"journal":{"name":"Human Behavior and Emerging Technologies","volume":"2024 1","pages":""},"PeriodicalIF":4.3,"publicationDate":"2024-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1155/2024/9468486","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142324608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}