{"title":"Automation Confusion: Mental Models for Safe Vehicle Adoption","authors":"F. Biondi","doi":"10.1177/1064804620982711","DOIUrl":"https://doi.org/10.1177/1064804620982711","url":null,"abstract":"An accurate and complete understanding of automated systems is necessary for their safe and effective use. In this article, I discuss the importance that driver’s mental models play in advanced driver assistance systems adoption. After discussing the contribution that the wider human factors literature made to the investigation on mental models, I discuss the safety risks associated with motorists’ incomplete or faulty mental models of assistance systems. Furthermore, I examine three solutions to educate motorists on how to operate assistance systems, and how a correct, complete understanding of these systems makes their adoption safer.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"83 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133834785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Insights From an Usability Review of an Electronic Medical Record–Integrated Physical Activity Counseling Tool for Primary Care","authors":"Bobby Neudorf, L. Giangregorio, P. Morita","doi":"10.1177/1064804620982140","DOIUrl":"https://doi.org/10.1177/1064804620982140","url":null,"abstract":"This study assessed primary care providers’ (PCPs) perceptions of the usability of an electronic medical record tool to support physical activity counseling in primary care. Our analyses revealed that usability improved when the electronic medical record tool followed a PCP’s natural workflow and when the tool could assist in engaging in a discussion about physical activity. Poor usability was associated with the presence of large amounts of text on the screen and technological aspects that required additional learning. Overall, efficiency, workflow integration, and the inclusion of a care plan were vital in a physical activity counseling tool for a primary care setting.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124806850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jackie D. Zehr, Taylor B. Winberg, A. Laing, J. Callaghan
{"title":"Footfall Deflection of Antifatigue Flooring During Simulated Human Stance","authors":"Jackie D. Zehr, Taylor B. Winberg, A. Laing, J. Callaghan","doi":"10.1177/1064804620975733","DOIUrl":"https://doi.org/10.1177/1064804620975733","url":null,"abstract":"This study quantified the effect of compression load and duration on the deflection of five separate antifatigue flooring surfaces. Following standardized measurement of A Shore hardness, each sample underwent simulated single-leg stance indentation procedures that differed by compression load (45.3 kg, 90.7 kg, 136.1 kg) and duration (initial = 2.5 s, intermediate = 6.25 s, final = 12.5 s). Vertical deflection was compared across conditions, and the relationship between A Shore hardness and deflection was characterized. When compressed with 45.3 kg, deflection was not influenced by duration, but at 136 kg, deflection differed between durations by up to 15%. The relationship between A Shore hardness and deflection was characterized by a third-order polynomial function (R2 > 0.991).","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134007445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Abdoli-Eramaki, Cale A Templeton, Yass Sotoudeh-nia, S. Lee
{"title":"Evaluating a Novel Tool Design for the Removal of Chamber Lids at an Electrical Utility Company","authors":"M. Abdoli-Eramaki, Cale A Templeton, Yass Sotoudeh-nia, S. Lee","doi":"10.1177/1064804620969277","DOIUrl":"https://doi.org/10.1177/1064804620969277","url":null,"abstract":"The objective of this research was to design and examine a new tool for the removal of chamber lids (manhole covers) called the chamber lid removal tool (CLRT). The CLRT was compared to a pickaxe and J-hook for removing two types of lids using a handheld force meter and an inertial motion capture system. Wearable motion capture was used for monitoring motions in the field. At L4/L5, resultant moment was significantly lower when removing the lids with the CLRT. Significant (p < .05) decreases in resultant moment were observed for the left and right shoulder when using the CLRT.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124855711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Lintern, Al Motavalli, Zarrin K. Chua, Esa M. Rantanen, S. Peres, D. Boorman
{"title":"Rapid Development of a Hospital Checklist in a Time of COVID-19","authors":"G. Lintern, Al Motavalli, Zarrin K. Chua, Esa M. Rantanen, S. Peres, D. Boorman","doi":"10.1177/1064804620963687","DOIUrl":"https://doi.org/10.1177/1064804620963687","url":null,"abstract":"The discipline of human factors and ergonomics is largely focused on principled development of generalizable solutions. The process is typically slow, spanning months, even years. A crisis such as the COVID-19 pandemic presents a different problem. How can human factors and ergonomics professionals react quickly, within hours or days, to provide viable solutions to unanticipated problems as they become apparent? Here we report on a small project in which we were able to respond rapidly to an emergent COVID-19 requirement. Given time constraints, we had no opportunity to follow a systematic analysis and design strategy. Our development and testing strategies reveal lessons that can be applied more generally to development of human factors and ergonomics interventions within emerging crises.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132715802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vanessa Sauer, Alexander Mertens, S. Groß, Jens Heitland, V. Nitsch
{"title":"Designing Automated Vehicle Interiors for Different Cultures: Evidence From China, Germany, and the United States","authors":"Vanessa Sauer, Alexander Mertens, S. Groß, Jens Heitland, V. Nitsch","doi":"10.1177/1064804620966158","DOIUrl":"https://doi.org/10.1177/1064804620966158","url":null,"abstract":"The advent of automated driving is a global trend. It is likely that views on what will make an automated vehicle trustworthy, comfortable, usable, and enhance passengers’ well-being while driving will differ between markets. Therefore, we conducted an expert survey (n = 28) to identify cultural-specific design requirements of Level 4 automated vehicles for China, Germany, and the United States. Our results indicate a tendency toward hedonic vehicle design in China and pragmatic design in Germany. United States lies between these two markets. The results imply that car manufacturers can influence passengers’ well-being through vehicle design and, in turn, increase acceptance of automated vehicles.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131380704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing a First Responders’ Emergency Response Kit for Motor-Vehicle Collisions","authors":"Yuval Bitan, A. Shreiber, Gili Zafon, E. Jaffe","doi":"10.1177/1064804619886936","DOIUrl":"https://doi.org/10.1177/1064804619886936","url":null,"abstract":"Fast, effective, and accurate emergency medical treatment can save lives. Quick access to the specific equipment that emergency medical personnel need facilitates more efficacious treatment during emergencies. This project focuses on designing an improved emergency response kit for medical first responders. The kit currently in use has no organizational standard for the way the medical items it contains are placed inside. With a user-centered method, we designed a kit that better fits first responders’ requirements and found that the kit – a backpack and a vest – is both easier to use and carry, based on emergency care priorities.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114211378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Lessons Lost: What We Learned About Automation in Aviation Can Be Applied to Autonomous Vehicles","authors":"V. Gawron","doi":"10.1177/1064804619872320","DOIUrl":"https://doi.org/10.1177/1064804619872320","url":null,"abstract":"As research related to automation in aviation evolved from human factors to cognitive engineering and from automation to autonomy, a whole generation of research has been forgotten. With one third of the engineering work force retired or retiring, in the next 10 years (Bureau of Labor Statistics, 2018) the lessons of the past are being lost. To preserve some of the lessons learned, I wrote seven articles that are currently on The MITRE Corporation web site. This series summarizes both the research and the accident analyses conducted from 1970 through 2000 related to automation in commercial aviation.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131802134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tuuli Turja, Riika Saurio, Julia Katila, L. Hennala, Satu Pekkarinen, H. Melkas
{"title":"Intention to Use Exoskeletons in Geriatric Care Work: Need for Ergonomic and Social Design","authors":"Tuuli Turja, Riika Saurio, Julia Katila, L. Hennala, Satu Pekkarinen, H. Melkas","doi":"10.1177/1064804620961577","DOIUrl":"https://doi.org/10.1177/1064804620961577","url":null,"abstract":"In this research, we investigate user experiences with the Laevo exoskeletons in geriatric work. We introduce two studies where Finnish nurses used exoskeletons and identify the requirements and potential restrictions for using exoskeletons in care context. Our results show that nurses’ intentions to use the exoskeletons were mostly associated with perceived usefulness, ergonomics, and enjoyment of use. Also, social environment issues, such as other people’s reactions, are important considerations. Exoskeleton use has varying requirements depending on where it will be implemented. Thus, the end users’ ideas for the design are crucial in enabling exoskeleton use in different sectors of work.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121743833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User Experience Evaluation Methodology in the Onboarding Process: Snapchat Case Study","authors":"Kata Kapusy, E. Lógó","doi":"10.1177/1064804620962270","DOIUrl":"https://doi.org/10.1177/1064804620962270","url":null,"abstract":"User experience (UX) has been a hot topic and should be an integral part of the design process – from the early concept to the final product. This article introduces a UX evaluation methodology that helps collect the pragmatic and hedonic attributes of an application in the onboarding process. Moreover, the presented method helps not just to understand the UX (including customers’ unconscious need, desire, and pain points) but also to make the development points clear and straightforward to everyone in the product management team. We focus on a social media platform – Snapchat.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128417980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}