{"title":"Comment From the Editor-in-Chief","authors":"R. Maikala","doi":"10.1177/10648046221106606","DOIUrl":"https://doi.org/10.1177/10648046221106606","url":null,"abstract":"Dear Readers, Over the last decade, user experience (UX) has grown exponentially as a field of interest, making significant inroads in education and professional practice. As noted by Peter Morville, considered by many as a founding father of Information Architecture, any information brought to bear in the design process should be: useful, usable, desirable, findable, accessible, credible, and valuable. Therefore, considering users’ experiences in the design process is critical. This issue presents the results of three very different studies which examined UX as part of the design process for a service or product. The issue’s first paper presents a UX evaluationmethodology whereby authors Kapusy and Lógó collected data about users’ experiences during a first-time interaction with a product. In this case, the product was the social media application Snapchat. The authors used a three-step process in which each step built upon the previous step(s). First, they performed a usability test on a sample of young men and women, novices to Snapchat, between 20 and 25 years. Second, study participants with backgrounds in design, marketing, and ergonomics applied Jiro Kawakita’s affinity diagram to expand the statements from the usability test findings. Finally, as a third step, the authors applied Hassenzahl’s model to organize the attributes from the second step. The model defines two distinct characteristics of a product: pragmatic (functionality and usability) and hedonic (stimulation, identification, and evocation). The results indicated that some users found Snapchat trendy and exciting, while others found it pointless and lost interest and thus experienced weak stimulation while interacting with the app. The study also reported mixed results for identification and evocation. The authors suggest that these findings will help UX designers and product management teams become aware of the critical characteristics for developing better designs for interacting with a product or service. In the second paper, Yang and Hunt developed and tested an interactive system, SonicTrainer, designed to improve exercise quality and user motivation. Using biceps curls as an example, the authors monitored arm movement andmuscle activity and provided auditory feedback to promote exercise quality. Although several participants reported that the sonic feedback distracted them from feeling fatigued, their arm movement quality as measured by the motion analysis was not significant. The study demonstrated that augmented feedback through auditory modality could be easy, safe, and valuable during real-time exercise and could be applied for outdoor physical activities as well. Also, Sauer et al. present results from a survey of vehicle design experts that considered level-four automated vehicle interiors in China, Germany, and US markets. The study identified cultural diversity in design requirements related to passenger well-being and other user needs (i.e., trust, comfort, and u","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115200191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“CLockdown”—Exploring the Design of Time in the “New Normal”","authors":"P. Hancock","doi":"10.1177/10648046221083754","DOIUrl":"https://doi.org/10.1177/10648046221083754","url":null,"abstract":"This work is in response to the observations of Professor Smith on an earlier article of mine entitled “On the Design of Time,” in the present Journal.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127425840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Human Factors and Ergonomics Considerations for Aging-in-Place Part 2: The Intersection of Environment and Technology","authors":"O. Owens, Jenay M. Beer","doi":"10.1177/10648046221096021","DOIUrl":"https://doi.org/10.1177/10648046221096021","url":null,"abstract":"This article is part 2 of a two-part series focused on aging-in-place. Aging-in-place is a term that has been increasingly used over the past 40 years to describe the process of remaining in one’s home. In attempt to advance the discussion on the future of aging-in-place, this feature series provides an overview of the grand challenges to aging-in-place with an emphasis on human factors and ergonomics considerations. Part 2 will discuss a variety of ways to conceptualize “place” and describe the need for integrated technology within the home and beyond.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116132029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Experiencing Time—A Commentary on Recent Perspectives on the Perception of Time","authors":"Thomas J. Smith","doi":"10.1177/10648046221088454","DOIUrl":"https://doi.org/10.1177/10648046221088454","url":null,"abstract":"The research reported in this article demonstrates that the passage of time is not directly perceived. The implication is that time is the only environmental stimulus that cannot be directly experienced as perceived sensory feedback The research reported in this article demonstrates that the passage of time is not directly perceived. This conclusion is supported by the following observations: 1) down through the millennia, there have been recurrent ergonomic efforts to design technological proxies—from the pyramids to the atomic clock—for detecting the passage of time; and 2) these efforts point to our reliance on technology, rather than our own sensory feedback control capabilities, to track time. The implication of the research is that time represents the only environmental stimulus that cannot be directly experienced as perceived sensory feedback.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130987501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Percentage of U.S. General Population Accommodated by Commercial Airline Seats","authors":"Jacob P. Rusch, R. Marklin","doi":"10.1177/10648046221081918","DOIUrl":"https://doi.org/10.1177/10648046221081918","url":null,"abstract":"The number of seats per airplane has increased over the years, leading to a decrease in seat width and legroom. Using the HFES Multivariate Accommodation Testing Tool, the percentage of the general population accommodated in a static seated posture was calculated with respect to two important design dimensions of airline seats, seat width and legroom. Results from this article can inform seat manufacturers and airlines on how to design seats that physically accommodate the largest number of passengers. This paper does not address passenger safety and comfort, which are complex, multi-factor issues that extend beyond physical accommodation.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129548273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Human Factors and Ergonomics Considerations for Aging-in-Place Part 1: The Intersection of Users and Tasks","authors":"Jenay M. Beer, O. Owens","doi":"10.1177/10648046221096018","DOIUrl":"https://doi.org/10.1177/10648046221096018","url":null,"abstract":"This article is part 1 of a two-part series. The term aging-in-place has been increasingly used over the past 40 years to describe the process of remaining in one’s home. In attempt to advance the discussion on the future of aging-in-place, this feature series provides an overview of the grand challenges to aging-in-place with an emphasis on human factors and ergonomics considerations. Part 1 will discuss a variety of ways to conceptualize “aging,” and describe tasks related to healthy aging into three categories: home maintenance, health management, and socialization.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"118 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128157734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When is a Key Not a Key? Performance Transfer Issues Encountered when Using Innovative Designs","authors":"P. Hancock","doi":"10.1177/10648046221081924","DOIUrl":"https://doi.org/10.1177/10648046221081924","url":null,"abstract":"","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130718345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jacob A. Marks, Kevin Zylka, Emilie Copeland D’Agostino
{"title":"How a Human-Centered Design Process Transformed the User Experience of Graft Preparation in the Operating Room","authors":"Jacob A. Marks, Kevin Zylka, Emilie Copeland D’Agostino","doi":"10.1177/10648046221074744","DOIUrl":"https://doi.org/10.1177/10648046221074744","url":null,"abstract":"In this case study, the human-centered design process used by the Industrial Design and Human Factors (IDHF) team at Johnson & Johnson MedTech in developing the SPEEDTRAP™ Graft Preparation System is overviewed. This article describes three broad efforts to “Understand” needs within knee soft tissue repair procedures and potential opportunities; “Explore” possible solutions through conceptual development, prototyping, and usability testing; and “Materialize” the refinement and delivery of the SPEEDTRAP™ Graft Preparation System. The key results for each broad effort are described.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121117500","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Beaudette, Esther W. Foo, Md Tahmidul Islam Molla, Kai Johnson, Ellen Dupler, N. Gagliardi, Heidi Woelfle, Martin Halvey, Lucy E. Dunne
{"title":"Investigating User Experience of On-Body Heating Strategies in Indoor Environments","authors":"E. Beaudette, Esther W. Foo, Md Tahmidul Islam Molla, Kai Johnson, Ellen Dupler, N. Gagliardi, Heidi Woelfle, Martin Halvey, Lucy E. Dunne","doi":"10.1177/10648046221078720","DOIUrl":"https://doi.org/10.1177/10648046221078720","url":null,"abstract":"Thermal physiology and psychophysics are complex and nuanced, with significant variability between individuals. Wearable devices have the potential to offer customizable microclimate control. However, individual experiences with different supplemental heating strategies are likely to vary considerably in unconstrained environments. The physiological responses, psychophysical effects, and qualitative experiences of participants using five readily available heating strategies were collected in a quasi-field study environment ( n=17). Although all devices maintained or increased fingertip temperature, effects observed from controlled studies of thermal physiology are not clearly seen. Physiological, perceptual, and experiential data are presented, exploring heating technologies and thermal comfort in typical indoor environments.","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122725986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Introduction to Human Factors in Accident Investigation","authors":"G. Krueger","doi":"10.1177/10648046221085694","DOIUrl":"https://doi.org/10.1177/10648046221085694","url":null,"abstract":"","PeriodicalId":357563,"journal":{"name":"Ergonomics in Design: The Quarterly of Human Factors Applications","volume":"234 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121307427","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}