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The design of the certification service of quality management systems ISO 9001: a case study in a military organization of the Brazilian Navy 质量管理体系ISO 9001认证服务的设计:巴西海军军事组织的案例研究
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x4715-20
Antonelly Assis Gregorio de Sousa, Manoel Paulo da Silva Lima, R. K. S. Fermam
{"title":"The design of the certification service of quality management systems ISO 9001: a case study in a military organization of the Brazilian Navy","authors":"Antonelly Assis Gregorio de Sousa, Manoel Paulo da Silva Lima, R. K. S. Fermam","doi":"10.1590/0104-530x4715-20","DOIUrl":"https://doi.org/10.1590/0104-530x4715-20","url":null,"abstract":"Abstract: The Brazilian Navy is preparing to design, build and repair nuclear submarine. One of the initiatives adopted was the creation of the Naval Agency for Nuclear Safety and Quality (AgNSNQ) which aims to assist the licensing of nuclear and naval facilities and conformity assessment of Quality Management Systems. The concept of the certification service of management systems needs to be evaluated, before expending resources and people to develop. This article aimed to assess the characteristics of AgNSNQ to design the ISO 9001 QMS certification service through the service project model. A case study was conducted to evaluate the characteristics of the AgNSNQ concerning the criteria. The article's contributions indicate that AgNSNQ should primarily promote efforts to train its auditors to create favorable conditions for designing the ISO 9001 QMS certification service.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67131862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Study of the rate of generation of waste from construction in new works in the city of Ribeirao Preto-SP 里贝罗·普雷托- sp市新工程施工产生废物率的研究
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x5236-20
Luiz Paulo da Silva, José da Costa Marques Neto
{"title":"Study of the rate of generation of waste from construction in new works in the city of Ribeirao Preto-SP","authors":"Luiz Paulo da Silva, José da Costa Marques Neto","doi":"10.1590/0104-530x5236-20","DOIUrl":"https://doi.org/10.1590/0104-530x5236-20","url":null,"abstract":"Abstract: In the construction industry, many waste products are produced most part of the time, because they do not have a correct end, end up causing strong impacts on the environment. To this end, CONAMA Resolution No. 307/2002 and its amendments thereafter determine the guidelines for the management of civil construction waste appropriately. In this context, this article aims, through a quantitative study, to identify the situation of civil construction waste, called here as RCD, in the city of Ribeirao Preto, determining the amount of waste generated through two parameters; licensed areas and volume disposed of at authorized locations, from a generation rate of 183.28 kg/m2, generating 1,112.35 t/day and 561.98 t/day respectively. The work sought to relate the values and obtained a per person generation of 1.24 kg/inhab × day. Thus, the article identified and measured the generation of construction waste in the city of Ribeirao Preto-SP, providing subsidies and information for comparisons with existing bibliography.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67131870","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Relationships among dynamic capabilities dimensions in building competitive advantage: a conceptual model 动态能力维度在竞争优势构建中的关系:一个概念模型
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x3680-20
Sandro Alves de Medeiros, J. Christino, C. Gonçalves, M. A. Gonçalves
{"title":"Relationships among dynamic capabilities dimensions in building competitive advantage: a conceptual model","authors":"Sandro Alves de Medeiros, J. Christino, C. Gonçalves, M. A. Gonçalves","doi":"10.1590/0104-530x3680-20","DOIUrl":"https://doi.org/10.1590/0104-530x3680-20","url":null,"abstract":"Abstract In extremely dynamic sectors, whose structure is not so evident, both the approach based on the Structure-Conduct-Performance paradigm and the approach based on firm resources are limited to explain the sources of competitive advantages and the performance achieved by firms from their strategic choices. In this context, by focusing on the firm's adjustment to changes in highly dynamic environments, as well on the firm’s facing challenges posed by volatile sectors, through integration, reconfiguration, renovation and allocation of its resources, skills and capabilities, the perspective of dynamic capabilities comes out as a promising approach to strategy studies not only to understand the sources of firm’s sustainable advantages, but also to comprehend how such advantages are developed and implemented. The article consists of a theoretical essay that analyzes the concept of dynamic capabilities from the main definitions collected in the literature, by carrying out a conclusive synthesis and arguing about consulted theoretical contributions. The authors propose a theoretical model for the relationship among dynamic capabilities dimensions in order to explain how firms achieve and sustain competitive advantage, and also present the sense-making as a fundamental capacity for improving the effectiveness of other dynamic capabilities, serving as unifying element among them and favoring the alignment of the firm’s strategic choices.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67128401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 12
Effects of coexistence of marketing and operations on product innovation performance 营销与运营共存对产品创新绩效的影响
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x4039-20
Jandir Balensiefer Vicenzi, Verner Luis Antoni, C. Damacena, Carlos Henrique Riss, Thayane Woellner Sviercoski Manosso
{"title":"Effects of coexistence of marketing and operations on product innovation performance","authors":"Jandir Balensiefer Vicenzi, Verner Luis Antoni, C. Damacena, Carlos Henrique Riss, Thayane Woellner Sviercoski Manosso","doi":"10.1590/0104-530x4039-20","DOIUrl":"https://doi.org/10.1590/0104-530x4039-20","url":null,"abstract":"Abstract: The present study aimed at investigating the impact of the coexistence of marketing and operations on product innovation performance in the flexible plastic packaging industry in Brazil. To this end, the study was conducted in two stages: one, exploratory and qualitative, and the other, descriptive and quantitative. In the first stage, a construct was chosen and validated to identify the effect of integrating the functions of innovation and develop an instrument for data collection. In the second stage, we defined the research population, collected data, and performed statistical analysis of the results. To measure the relationship of marketing and operations, we used a theoretical construct which investigates the level of integration in the four phases of the new product development process and innovation performance, considering both financial and non-financial dimensions. Data were collected through a structured questionnaire and statistically analyzed through linear regression and correlations between variables. The results showed that the integration of these areas has a positive and significant impact on the success of innovation, indicating that information-sharing in the initial and final stages of the product innovation process is a driver for achieving better performance. One of the main findings of this study is that, in isolation, the field of marketing does not perceive the impact of the integration of functions on innovation.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"191 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67128562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Systematic analysis of comparative studies between additive and conventional manufacturing focusing on the environmental performance of logistics operations 系统分析了增材制造与传统制造的比较研究,重点是物流作业的环境绩效
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x5289-20
T. L. Pilz, Bruna Nunes, M. Maceno, M. G. Cleto, R. Seleme
{"title":"Systematic analysis of comparative studies between additive and conventional manufacturing focusing on the environmental performance of logistics operations","authors":"T. L. Pilz, Bruna Nunes, M. Maceno, M. G. Cleto, R. Seleme","doi":"10.1590/0104-530x5289-20","DOIUrl":"https://doi.org/10.1590/0104-530x5289-20","url":null,"abstract":"Abstract: Based on the promise to revolutionize the entire supply chain, additive manufacturing is seen as an alternative to conventional manufacturing processes, since it simplifies the production of small batches, shortens the distances between production and consumption and generates new distribution models. Due to its huge potential to spread more sustainable environmental practices, investigations on the environmental assumptions, concerning the application of additive manufacturing technologies, are required. Therefore, based on a systematic literature review, this study aimed to analyze the studies that addressed the environmental performance of logistics operations in a comparison among conventional and additive manufacturing, using the Life Cycle Assessment technic (LCA). Although there are few available studies that quantitatively analyze and compare the environmental performance of the additive manufacturing process with traditional process from a transport perspective, it has been concluded that reducing the distances and the quantity of transported products, carbon dioxide emissions and the consumption of energy resources are reduced.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67131420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
The roles related to performance measurement systems use: a study based on clusters statistics analysis 角色相关的绩效测评系统使用:基于聚类统计分析的研究
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x2708-20
L. M. Rocha, E. Lima, S. D. Costa, Â. Sant’Anna, Jannis J. Angelis
{"title":"The roles related to performance measurement systems use: a study based on clusters statistics analysis","authors":"L. M. Rocha, E. Lima, S. D. Costa, Â. Sant’Anna, Jannis J. Angelis","doi":"10.1590/0104-530x2708-20","DOIUrl":"https://doi.org/10.1590/0104-530x2708-20","url":null,"abstract":"Abstract: The performance measurement systems (PMS) have been studied over the last ten years, but this is still a very important research topic for companies and it keep being studied nowadays, because such systems help in decision-making, they allow monitoring and control indicators, and to assist business and operations strategy realization. The recent studies on PMS mostly are on reviewing their concepts and definitions, models, frameworks, design and implementation recommendations, etc. Based on a study oriented to PMS use described by roles to be played, this article aims to discuss the interrelationships between the roles of a performance measurement system, to cluster them and to formulate recommendations for their adoption and proper use. Thus, a survey collected and analyzed the perception of business representatives, who are able to express their agreement levels for PMS roles and use. Data are analyzed by using cluster analysis technique where the roles forms four groups, which can be confronted with the findings of related works from PMS literature. From the groups formed, it is possible to indicate four main domains of recommendations: to assure the alignment between strategic management of operations and its performance, promoting and improving the overall efficiency and effectiveness of the business operations results; to produce positive changes in organizational systems, processes and culture, developing the capacity to manage continuous improvement projects through integrated strategic management systems; to have a customer-oriented design approach; to be orientated and to manage stakeholders’ demands.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"54 11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67127170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Application of product development tools in equipment design for a technology-based small business 产品开发工具在小型科技型企业设备设计中的应用
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x3849-20
Felipe Mello Pierobom, J. J. .. Andrade
{"title":"Application of product development tools in equipment design for a technology-based small business","authors":"Felipe Mello Pierobom, J. J. .. Andrade","doi":"10.1590/0104-530x3849-20","DOIUrl":"https://doi.org/10.1590/0104-530x3849-20","url":null,"abstract":"Abstract: The main objective of this paper is to use the techniques and methods of Product Process Development in the equipment development for a technology-based small business. Conceptual design concepts were generated and through the use of a morphological matrix the options of confection of the final conceptual prototype were verified. With the definition of the previous steps, the project team cataloged the main requirements and functions of the equipment and compared and evaluated them with a reference concept already used in the external environment of the company, verifying their priorities through the Mudge Method. Subsequently, the study of the needs of improvements in the main functions was done creating a final functional prototype for use in the work environment. The application of these techniques allowed quantifying the productivity of the product manufactured by equipment, comparing the situation before and after the process with the new equipment. In addition it was verified that when the process is carried out by the equipment developed there is a productivity improvement since this allowed to reduce the amount of losses; decrease production variability over time, since there is no operator wear and more results standardization.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67128413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Evolution of the Benchmarking Methodology Data Envelopment Analysis - DEA in the Cost Regulation of the Brazilian Electric Power Transmission Sector: a critical look at the renewal of concessions 基准方法的演变数据包络分析- DEA在巴西电力传输部门的成本监管:一个关键的看续期特许权
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x3940-20
A. Lopes, R. Mesquita, Matheus Lambertucci, José Edson Lara
{"title":"The Evolution of the Benchmarking Methodology Data Envelopment Analysis - DEA in the Cost Regulation of the Brazilian Electric Power Transmission Sector: a critical look at the renewal of concessions","authors":"A. Lopes, R. Mesquita, Matheus Lambertucci, José Edson Lara","doi":"10.1590/0104-530x3940-20","DOIUrl":"https://doi.org/10.1590/0104-530x3940-20","url":null,"abstract":"Abstract: In 2012, the Federal Government announced a reduction of around 18% of the electric energy tariff going to the consumer. It was up to the National Electric Energy Agency (ANEEL) to create a model that led to the reduction projected by the authorities. To reach this level, the Ministry of Mines and Energy proposed that the electric power transmission concessions be renewed in advance, according to new rules (MP 579/2012 and Law 12.783/2013). An important part of the new rules was the calculation of efficient operational cost through Data Envelopment Analysis - DEA, a methodology already used by ANEEL in two tariff reviews. The objective of this article was to study the evolution of the efficient operational cost calculation models adopted at these times. This analysis showed that ANEEL still needs to promote improvements in the modeling to better represent the operational reality of the concessionaires and eradicate the need for adjustments that reduce the reliability and transparency of the process.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"56 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67128782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Phases and tools for supply chain risk management: a systematic literature review 供应链风险管理的阶段和工具:系统的文献综述
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x4227-20
Priscila Gomes Pereira Gaspar, P. Ceryno, Ana Luiza Carvalho Ferrer, A. M. T. Thomé
{"title":"Phases and tools for supply chain risk management: a systematic literature review","authors":"Priscila Gomes Pereira Gaspar, P. Ceryno, Ana Luiza Carvalho Ferrer, A. M. T. Thomé","doi":"10.1590/0104-530x4227-20","DOIUrl":"https://doi.org/10.1590/0104-530x4227-20","url":null,"abstract":"Abstract Supply chain risk management (SCRM) has been widely discussed in the academic literature and several models have been proposed in recent years, but there is a need for a model encompassing phases and tools for SCRM. This study presents a systematic literature review (SLR) of 254 abstracts and 68 full-text papers. The SLR made it possible to identify and define the main phases for the SCRM, as well as the tools proposed for each phase. There is a concentration of efforts in the phases of identification, assessment, and selection of risk management strategies and a limited number of studies in monitoring and controlling risks. The article offers a global SCRM framework, contributing to the theoretical discussions and a practical guide to implementation related to SCRM.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"135 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67129265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The impact of the collaborative robot on competitive priorities: case study of an automotive supplier 协作机器人对竞争优先级的影响:以某汽车供应商为例
Gestao e Producao Pub Date : 2020-01-01 DOI: 10.1590/0104-530x5358-20
M. Vidó, G. Scur, A. Massote, F. Lima
{"title":"The impact of the collaborative robot on competitive priorities: case study of an automotive supplier","authors":"M. Vidó, G. Scur, A. Massote, F. Lima","doi":"10.1590/0104-530x5358-20","DOIUrl":"https://doi.org/10.1590/0104-530x5358-20","url":null,"abstract":"Abstract: The literature on operations strategies has extensively addressed the notion that competitive priorities and structural decisions should be aligned to create, develop, and maintain competitive advantages. However, the speed and scale of new manufacturing technologies are modifying an organization’s strategies and manufacturing capabilities to address new market requirements, competition, and new entrants. Advances in robotics are poised to change the global business landscape and to support organizations in improving upon their operations strategies. Industrial robots usually help improve product quality and provide better work conditions to limit the use of resources, resulting in cost savings. One of the main trends in robotics is that of human-robot collaboration (HRC), which influences operations strategies and which can have a disruptive effect on business models and market structures. The aim of this paper is to explore and understand the relationship between the competitive priorities (quality, cost, flexibility, and delivery) of classical operations and the competitive advantage of adopting HRC for a Brazilian automotive parts supplier. The results indicate that the hybrid cell (U-shaped manufacturing cell) fully adheres to cost and dependability priorities and partially adheres to quality and flexibility priorities.","PeriodicalId":35415,"journal":{"name":"Gestao e Producao","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"67131470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
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