{"title":"Technology impact on dependability requirements","authors":"D. Kiang","doi":"10.1109/SESS.1997.595910","DOIUrl":"https://doi.org/10.1109/SESS.1997.595910","url":null,"abstract":"This paper presents research findings concerning the changing dependability requirements for electronic products and services. It provides new thrusts for dependability standards development. The work done is under the auspices of the IEC/TC56 (Dependability: Strategic Advisory Group-Task Force on Technology). This study focuses on the dynamic shift in the telecommunications business environment driven by rapid technology evolution and market diversity. The issues pertaining to new approaches for dependability methodology development are discussed. Industry needs for new dependability standards to facilitate international trades are highlighted.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124575457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality in use: incorporating human factors into the software engineering lifecycle","authors":"Nigel Bevan","doi":"10.1109/SESS.1997.595963","DOIUrl":"https://doi.org/10.1109/SESS.1997.595963","url":null,"abstract":"The relationship between the different approaches to quality in ISO standards is reviewed, contrasting the manufacturing approach to quality in ISO 9000 (quality is conformance to requirements) with the product orientation of ISO 8402 (quality is the presence of specified features) and the goal orientation of quality in use in ISO/IEC 14598-1 (quality is meeting user needs). It is shown how ISO 9241-11 enables quality in use to be measured, and ISO 13407 defines the activities necessary in the development lifecycle for achieving quality in use.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"276 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133919463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Formalizing software engineering standards","authors":"M. Verlage, J. Munch","doi":"10.1109/SESS.1997.595971","DOIUrl":"https://doi.org/10.1109/SESS.1997.595971","url":null,"abstract":"A software engineering standard is an aid for systematic software development and process improvement. Because of the informal representation of software engineering knowledge, the document might be inconsistent, ambiguous, and incomplete. A more formal representation promises to overcome these shortcomings. Software process modeling is a direction within software engineering that aims at providing support for capturing software development processes. This paper describes the application of a particular software process modeling approach to three software engineering standards. The lessons learned about the standards, the modeling, and the resulting models are discussed in detail. In addition to the support currently available for both authors and users of standards, future directions of how to use progressive forms of software engineering standards are illustrated. Process modeling technology promises to speed up development, management, and tailoring of software engineering standards.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125386296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Automated tool support for an emerging international software process assessment standard","authors":"R. H. Lok, A. Walker","doi":"10.1109/SESS.1997.595563","DOIUrl":"https://doi.org/10.1109/SESS.1997.595563","url":null,"abstract":"The Software Process Assessment and Capability Determination (SPICE) Project was established by ISO/IEC JTCI/SC7/WG10 to assist in the development of the emerging ISO standard for Software Process Assessment (ISO/IEC 15504) and to undertake user trials to provide early feedback for revision of the Standard. This paper describes the development of an automated tool to support the conduct of assessments in Phase 2 of the trialling period using the embedded model described in Part 5 of ISO/IEC 15504. The development process and product quality objectives and their validation are described. The impact of user feedback on the evolution of the tool is reviewed. Early experience in the application of the tool for conducting assessments is presented.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"92 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120965896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Verification and validation of the SEAL Software Assessment Tool","authors":"L. Li, A. Walker","doi":"10.1109/SESS.1997.595562","DOIUrl":"https://doi.org/10.1109/SESS.1997.595562","url":null,"abstract":"Software verification and validation is an aid in determining that developed software meets customer requirements, performs its intended functions correctly, and provides information about its quality and reliability. The emerging ISO 15504 international standard for software process assessment has prepared normative and informative requirements which are intended to be used to support assessments compliant to this new standard. The SEAL has prepared a tool which supports the capture of assessment data and prepares visual indications (profiles) of the assessment output. The activity of software verification and validation has been integrated into each phase of the software life cycle of the SEAL Assessment Tool. This paper reviews the software verification and validation tasks supporting each activity in the SEAL Assessment Tool development, and the techniques that were used to accomplish specific software verification and validation tasks. An ISO 9001-compliant quality management system was used to support the documentation of software verification and validation activity performed on the Tool.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129334367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"International Metrics Database Opportunities & Future Directions","authors":"A. Abran","doi":"10.1109/SESS.1997.596006","DOIUrl":"https://doi.org/10.1109/SESS.1997.596006","url":null,"abstract":"There is currently a lack of data available in the public domain for international benchmarking in relation to the productivity and quality of software development and maintenance products and processes. With the emergence of new international standards for software measurement, there is currently an opportunity to develop international software benchmarking repositories in which content quality would be controlled by independent organizations. Such types of repositories would allow transparency of the data collected, as well as consistency to the data registration procedures and adherence to international standards. Availability of benchmarking data in the public domain would also facilitate both industry comparisons, benchmarking at the organizational level as well as research access to robust industrial datasets. This Workshop aims to identify the current opportunities in terms of emerging standards, emerging international software benchmarking organizations in the public domain as well as related opportunities. It is hoped on the one hand that the existing components will be reviewed, improved and promoted, and on the other that missing components will be identified, clarified and specified.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129600107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Third-party registrars' audits-for better or for worse?","authors":"R. Bamford, W. Deibler","doi":"10.1109/SESS.1997.595961","DOIUrl":"https://doi.org/10.1109/SESS.1997.595961","url":null,"abstract":"Reviews the potential impact of third-party standards audits on a software organization's ability to respond to changing requirements. The authors focus on the responsibility of the auditee's management to ensure that the registrar's audit presents a balanced view of the auditee's position with respect to a standard. Ineffective audits and undeserved certification waste time and money. An ineffective audit has the potential to undermine carefully nurtured cultural attitudes about quality, standards, procedures and audits. At worst, an ineffective audit can obscure problems and divert a software organization from addressing real problems that adversely affect customer satisfaction, the quality of products and services, the efficiency of processes and the business viability of the organization. Drawing on their experience with ISO 9000 in software engineering, the authors discuss actual problems encountered and suggest techniques for ensuring that third-party audits are effective for ensuring that major nonconformities identify serious problems. One of the most prevalent examples is the apparent over-emphasis on document control. Lack of document control is a legitimate major problem. Up to 70% of ISO registrations are initially denied because of document control problems. It would, however, be of substantially more value to the auditee for a skilled auditor to discover that, for example, the process for creating and maintaining requirements documents is missing. While the authors' examples are drawn from ISO 9001 registration audits, the principles, problems and remedies they recommend translate into any standards environment.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130483481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality management applied to the development of a national checklist for ISO 9001 audits for software","authors":"A. Walker","doi":"10.1109/SESS.1997.595561","DOIUrl":"https://doi.org/10.1109/SESS.1997.595561","url":null,"abstract":"One of the commonly used tools in quality management is a checklist, which may contain a set of criteria against which the efficacy of a process is judged. This paper presents a case study of a national project to develop a checklist to support audits and assessments of ISO 9001-compliant quality management systems in the field of software. This national project is reviewed in terms of: project requirements, process and product quality objectives and quality management practices; participation by industry locally and internationally; the use of the Internet for communication and document distribution; the product development and review process; and the product trials (or validation).","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130486521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A study of employee competency in software process management","authors":"S. H. Ow, M. H. Yaacob","doi":"10.1109/SESS.1997.595969","DOIUrl":"https://doi.org/10.1109/SESS.1997.595969","url":null,"abstract":"This paper presents the findings of a questionnaire survey conducted in a company to assess its employees' competency in software process management. An overview of employee competency and its definition in the context of the survey are given. The Knowledge, Awareness and Practice (KAP) Model was specially designed and used to measure the level of competency of the software development team with respect to compliance with the key process areas (KPAs) of the Software Engineering Institute's (SEIs) Capability Maturity Model (CMM). Other analyses made pertain to the aspects of familiarity and adequacy of training on the KPAs. The results of the measurement using the KAP Model, show 73.3% of the company employees are performing their jobs in compliance with the software development guidelines defined in CMM Levels 2 and 3, which the company currently implements.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1997-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133870055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Standards And Conformity Assessment For Safety Related Programmable And Electronic Systems (PES s) (IEC 1508)","authors":"S. Nunns","doi":"10.1109/SESS.1997.596012","DOIUrl":"https://doi.org/10.1109/SESS.1997.596012","url":null,"abstract":"Industry faces many challenges and unremitting pressures within increasingly competitive markets. There are increasing regulatory demands to address risks to safety and the environment in a world where public concern for safety is rising. A consistent approach to the use of new technology and standards is essential to avoid the potential confusion of different approaches to safety being followed by different application sectors. Programmable Electronics, is a technology that if properly used in the implementation of safety related systems, supported by internationally acceptable standards, with supporting conformity assessment schemes offers significant benefits to industry in meeting its challenges, whilst maintaining and improving safety. Current assessment schemes tend to be related to the hardware product, and not the software. Schemes like IS0 9001/TickIT, Bootstrap, SPICE, SEI CMM are software process assessment schemes, not specific product schemes. Industry in Europe specifically, and industry in North America are warming to IEC 1508. TUV and INERIS (France) are currently developing product conformity assessment and certification schemes against this standard. UL in the US may be doing the same. A number of companies in the United States and Canada are developing products to conform to generic IEC 1508 standards on safety, for systems containing hardware and software, i.e., programmable electronic systems (PESs), being developed by IEC SC65A in this global economy. However, national and sector specific regulations and licensing pressures may have a significant influence on the success or otherwise of conformity assessment schemes. This workshop aims to bring together people interested in participating in an active debate on conformity assessment schemes with regard to: 0 0 Cross sector or sector specific? Advantages and disadvantages? What are industries' requirements for conformity assessment? What are the perceived benefits, what are the drawbacks? Will such schemes succeed in today's global market? Will conformity assessment schemes support or hinder industry restructuring? The role and acceptability of conformity assessment alongside industry supply chain restructuring? There is a need to foster a wide ranging debate with participation from academia, research and government organizations, and industry. Experience from specific industrial sectors such as transportation, power generation, medical systems, chemicals, pharmaceuticals, offshore operations, defense, avionics and aerospace is particularly welcome.","PeriodicalId":345428,"journal":{"name":"Proceedings of IEEE International Symposium on Software Engineering Standards","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130948239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}