使用中的质量:将人为因素纳入软件工程生命周期

Nigel Bevan
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引用次数: 103

摘要

回顾了ISO标准中不同质量方法之间的关系,对比了ISO 9000中的制造方法(质量是符合要求)与ISO 8402的产品导向(质量是特定特征的存在)和ISO/IEC 14598-1中使用的质量目标导向(质量是满足用户需求)。它显示了ISO 9241-11如何使使用中的质量能够被测量,ISO 13407定义了在开发生命周期中实现使用中的质量所必需的活动。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Quality in use: incorporating human factors into the software engineering lifecycle
The relationship between the different approaches to quality in ISO standards is reviewed, contrasting the manufacturing approach to quality in ISO 9000 (quality is conformance to requirements) with the product orientation of ISO 8402 (quality is the presence of specified features) and the goal orientation of quality in use in ISO/IEC 14598-1 (quality is meeting user needs). It is shown how ISO 9241-11 enables quality in use to be measured, and ISO 13407 defines the activities necessary in the development lifecycle for achieving quality in use.
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