Jurnal Manajemen Teori dan Terapan最新文献

{"title":"Factors Influencing Creative Employees: An Integration of Transformational Leadership Theory in The Case of Start-ups Employees in Indonesia","authors":"Dea Farahdiba, Nasmah Maleta Sekar Mahira, Putri Angelique Nabila Maengkom","doi":"10.20473/jmtt.v15i3.38680","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.38680","url":null,"abstract":"Objective: In today's competitive business environment, a start-up must attract and retain employees with a high level of creativity. The effects of intrinsic motivation, dimensions of transformational leadership, and personal factors on employee creativity are investigated—the physical space of the workplace as a moderator between the transformative leadership and inventiveness dimensions.\u0000Design/Methods/Approach: This study employs a quantitative strategy using the Partial Least Squares (PLS) method for data analysis with the assistance of SmartPLS. Based on the findings, we know that 101 employees of Indonesian start-ups with a shorter history of employment than a year participated in this study.\u0000Findings: Inspiring motivation, idealized influence, intellectual stimulation, and personal consideration were all found to increase employees' inventiveness. However, results did not improve when the physical work environment was moderated between the four dependent variables: inspirational motivation, idealized influence, intellectual stimulation, and individual consideration of employees' creativity.\u0000Originality: A leader's idealized influence and intellectual stimulation on their employees is the dimension of transformational leadership used in this study.\u0000Practical/Policy implication: This study's significance is that it contributes new knowledge to the literature on the factors that affect employee creativity in Indonesia. Moreover, they can provide valuable input for company management to boost employee creativity by inspiring further development.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"12 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82908829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fostering Employee Ambidexterity: The Role of High-Performance Work System and Ambidextrous Leadership","authors":"Amare Werku Ijigu, A. Alemu, Abdurezak Mohammed Kuhil","doi":"10.20473/jmtt.v15i3.38687","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.38687","url":null,"abstract":"Objective: This study aims to empirically investigate the moderating effect of ambidextrous leadership in the relationship between high-performance work systems (HPWS) and employee ambidexterity.\u0000Design/Methods/Approach: By integrating social exchange theory and the abilities, motivation, and opportunity (AMO model of human resource management), using a sample of 387 non-supervisory sales representative employees of Ethio-Telecom in Addis Ababa, Ethiopia. The proposed hypotheses were examined using structural equation modeling, SPSS plus AMOS software.\u0000Findings: The study reveals that HPWS has a positive and significant effect on employee ambidexterity. In addition, ambidextrous leadership moderates the relationship between a high-performance work system and employee ambidexterity. Furthermore, at the high level of ambidextrous leadership, the effect of a high-performance work system on employee ambidexterity is stronger.\u0000Originality: This study adds ambidextrous leadership as a moderator in the relationship between HPWS and employee ambidexterity, creating a new theoretical framework. Similarly, in stressing an evident gap in the relationship between HPWS and employee ambidexterity, this paper attempts to explain further how ambidextrous leadership moderates the effect of HPWS on employee ambidexterity.\u0000Practical/Policy implication: The study result reveals that the supervisors' high ambidextrous leadership behaviors and well-crafted HPWS enhance the sales representative's desire to engage in exploitative and exploration activities. In light of this, it makes sense that ambidextrous leadership is necessary to greatly affect HPWS and employee ambidexterity, enabling the organization to guide its leadership selection and development.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"77 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80919851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Adoption of Cash on Delivery Payment Method in E-commerce Shopping: A Value-based Adoption Model Approach","authors":"Lidya Veronica Christy Rihidima, Y. Abdillah, A. Rahimah","doi":"10.20473/jmtt.v15i3.38964","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.38964","url":null,"abstract":"Objectives: To examine what factors can influence adoption intention through perceived value and how much influence compatibility can have on the relationship between perceived value and adoption intention. Furthermore, through the results of this research, it is hoped that local retailers can create new services that are appropriate and can help consumers.\u0000Design/Method/Approach: Existing scales are adapted, and the field study is conducted in seven different cities of East Java Province, Indonesia. Based on purposive sampling, 195 respondents in seven telecommunication retail outlets completed a questionnaire related to cash-on-delivery service as a payment method of Topsell. This national telecommunication retailer adopts cash on delivery as their payment method. One hundred fifty-four qualified questionnaires are eventually used for data analysis. Furthermore, this study utilizes explanatory research with quantitative research methods. The sample collection method uses a purposive sampling method. \u0000Findings: The research results obtained, it can be concluded that all the hypotheses proposed in this study can be accepted. Therefore, these results show that the COD service offered by Topsell can provide technical convenience. Furthermore, compatibility can strengthen the relationship between perceived value and adoption intention.\u0000Originality: Many studies utilize the theory of value-based adoption models, but only a few include the compatibility variable as a moderating variable. This research offers originality, especially in service innovation research. The researcher believes compatibility effectively strengthens the relationship between perceived value and adoption intention.\u0000Practical/Policy Implications: The research results are expected to contribute ideas. This research develops the theory of the value-based adoption model. Further researchers can adopt the research model and framework. Through all the results obtained, it can provide benefits for local retailers to survive amid this tight business competition by paying attention to the attributes of the value-based adoption model and the suitability of services with community trends. It is also recommended that Topsell and other telecommunication retail companies create a friendly web so that there is a good assessment of the COD services offered to consumers.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81879686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Does the Value Stream Mapping Method Identify Waste and Improve the Coffee Bean Production Process of a Café?","authors":"F. Wurjaningrum, Caraka Abi Abdilah Shafak","doi":"10.20473/jmtt.v15i3.40440","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.40440","url":null,"abstract":"Objective: This study aims to identify waste and its causes in the production process and provide suggestions for improvement.\u0000Design/Methods/Approach: The author uses a qualitative research method approach to obtain research data. The author identifies the waste that occurs using Value Stream Mapping (VSM). Identify waste in the coffee bean production process using structured question weighting and direct interviews with several parties related to the production process, including the café owner, production manager, head barista, and two baristas in the production section.\u0000Findings: The waste causes that occur in the identified coffee production process are waiting time due to the first stage sorting process still using hands manually, the absence of tools, defects caused by the inevitable side effects of the roasting process, and unnecessary motion. After knowing the cause of the waste that occurred, the company was given a suggestion for improvement using 5W-1H tools, such as using a coffee sieve of a certain size for the first stage sorting process, making a new product in the form of ground coffee, processing defect coffee beans that always exist from the roasting results, and adding a fan and exhaust in the roasting room to reduce unnecessary movement during the process.\u0000Originality: The paper contributes to the limited literature on lean production in the coffee processing business and disseminates this information to improve production efficiency.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"2013 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73708605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Strategies to Improve Customer Experience: A Case of an Online Shopping Platform in Indonesia","authors":"Wan Amiera Wan Jusoh, Nor Irvoni Mohd Ishar, Muhammad Ilham Sjahrir, Nur Fatihah Shuhada Hussin","doi":"10.20473/jmtt.v15i3.40294","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.40294","url":null,"abstract":"Background: As the e-commerce industry has been growing recently, it is crucial to examine the factors of customer experience towards online shopping platforms. In this study, researchers aim to examine the influence of website design, website security, and customer service towards customer experience that has led to the preference of online shopping platform in Malaysia. \u0000Purpose: The first objective of this study is to analyze the current situation of customer experience with the preferred online shopping platform among university students. Secondly, this study aims to examine the influence of website design, website security, and customer service towards customer experience. As for the third objective, this study aims to recommend strategies to improve customer experience with the online shopping platform among university students. \u0000Design/Methodology/Approach: A total of 266 respondents have participated in this study. However, 83 respondents have no experience in using the online shopping platform (OSP), hence they did not fulfill the requirement. Therefore, only 183 sets of questionnaires were analyzed for the study. \u0000Finding: The result shows that there are three factors: website design, website security and customer service identified to significantly influence customer experience. \u0000Research Limitation: To understand customer online shopping experience, this study focuses at three factors: the website design, website security and customer service. Whilst the unit of analysis is only limited to university students as the respondents. \u0000Originality/Value: The value of this study is researchers have examined the factors that influenced customer online experience and provide recommendations with nine strategies for online shopping platform to improve their customers’ online experience. The strategies are known as best-cost strategies, innovation strategies (live-streaming), improve website design features, improve website security, improve customer service KPIs, vertical integration strategies, non-equity strategic alliance, offensive strategies, and outsourcing strategies. \u0000Keywords: customer online experience, website design, website security, customer service, Malaysia.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82809413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Do Leaders Build Organizational Resilience? An Empirical Literature Review","authors":"Choirum Rindah Istiqaroh, Indrianawati Usman, Dhyah Harjanti","doi":"10.20473/jmtt.v15i3.37640","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.37640","url":null,"abstract":"Objective: The purpose of this study is to compile a synthesis of the application of leadership in building organizational resilience, especially when the organization faces a crisis or difficulty.\u0000Design/Methods/Approach: The approach used is a literature review, with a systematic search from a database of scientific journals indexed by SCOPUS as an indexing organization for reputable research journals. Selected journals that match the theme will be reviewed and data synthesized.\u0000Findings: When the organization is down, leaders play various roles in building organizational resilience. The leader develops and disseminates the organization's vision, builds awareness, ensures the learning process runs, builds capability and adaptability, strengthens physiological capital, and builds an organizational culture and team resilience. These roles are doable by implementing the right leadership style and strategy, configuring resources, and building relationships and collaborations. Furthermore, this research also identified the stages of the process and their mechanisms. From the results of this study, there are several opportunities for future research.\u0000Originality: This research generates a literature review on building organizational resilience with a leadership perspective and its synthesis model.\u0000Practical/Policy implication (optional): This research provides a more comprehensive understanding of how resilience is fostered in organizations and best practices regarding the role of leaders in building organizational resilience.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"68 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75433680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding the Determinants of m-Health Adoption in Indonesia","authors":"V. Kwee, Istijanto Istijanto, Handyanto Widjojo","doi":"10.20473/jmtt.v15i3.40142","DOIUrl":"https://doi.org/10.20473/jmtt.v15i3.40142","url":null,"abstract":"Objective: Mobile health (m-health) is a fast-growing service that enables users to consult with doctors remotely. This research investigates the factors influencing m-health adoption in Indonesia using The Unified Theory of Acceptance and Use of Technology (UTAUT).\u0000Design/Methods/Approach: A quantitative method was applied by distributing an online questionnaire to active users of the m-health application in Greater Jakarta. The data from 242 respondents was collected through non-probability sampling techniques and analyzed by Structural Equation Modeling (SEM).\u0000Findings: The findings show that performance expectancy and price value have significant positive effects on behavioural intention. Behavioural intention significantly encourages actual usage behaviour of m-health services among consumers.\u0000Originality: This study discusses the applicability of the Unified Theory of Acceptance and Use of Technology (UTAUT) mobile health application in the Indonesian market and adds a perceived risk variable to the model to determine the influence of this variable on behavioural intention in the Indonesian context.\u0000Practical/Policy implication (optional): The findings of this research offer recommendation for m-health service providers regarding health service and the fit value of consumers.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"133 1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91080657","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Subcontractors Selection of Building Construction Project Using Analytical Hierarchy Process (AHP) and Technique for Others Reference by Similarity (TOPSIS) Methods","authors":"Caesarani Gloria Putri, D. Nusraningrum","doi":"10.20473/jmtt.v15i2.35915","DOIUrl":"https://doi.org/10.20473/jmtt.v15i2.35915","url":null,"abstract":"Objective: This research aims to identify the most important qualification criteria for selecting subcontractors in the construction supply chain.\u0000Design/Methods/Approach: The criteria calculations were analyzed based on the Analytical Hierarchy Process (AHP) method applied to obtain the weight of the subcontractor selection criteria. The Technique for Order Preference by Similarity to the Ideal Solution (TOPSIS) method was used to evaluate the different subcontractors against 22 sub-criteria indicators. The research sample is the Project Manager and Commercial Manager, who are the decision-makers in selecting subcontractors. \u0000Findings: Quality, Health, Safety, and Environment (HSE) and Price are the highest priority criteria for subcontractor selection, with the most influential sub-criteria being quality work specifications, tender prices, and having an HSE supervisor on the project.\u0000Originality: Selection of the right Subcontractor is very important for the successful completion of the project and the continuity of the contractor's business as most of the construction project work is carried out by subcontractors. This research on subcontractor selection is to reduce errors in the selection of subcontractors in construction projects and to understand multi-criteria decision-making using the AHP and TOPSIS methods.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"27 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82309999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Determinants of Entrepreneurial Intentions: Evidence from Undergraduate Students","authors":"I. N. Qamari, Siti Aulia Azizah, Dea Farahdiba","doi":"10.20473/jmtt.v15i2.36537","DOIUrl":"https://doi.org/10.20473/jmtt.v15i2.36537","url":null,"abstract":"Objective: This study aims to investigate the determinants of entrepreneurial intentions among undergraduate students.\u0000Design/Methods/Approach: The data was collected through a questionnaire survey from 210 undergraduate students who have obtained entrepreneurial subjects based on the purposive sampling technique. The validity and reliability test results prove that all variable indicators met the requirements for the research instrument. The analysis was conducted using multiple linear regression analysis through IBM SPSS 22 software.\u0000Findings: The results show that self-efficacy, motivation, risk-taking tendency, entrepreneurial education, and advancement in information technology accelerate students' entrepreneurial intention.\u0000Originality: This study explores the theory of reasoned action by using entrepreneurial intentions as the dependent variable.\u0000Practical/Policy implication (optional): This study demonstrates that entrepreneurial education and student motivation are significant predictors of entrepreneurial intentions. Therefore, institutions must develop courses emphasizing soft and hard abilities to encourage entrepreneurial intentions. In addition, risk-taking leads to entrepreneurial aspirations through real-world experiences, which should be incorporated into the curriculum for entrepreneurship education.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"306 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79847409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Aspects of Human Capital Management and Employee Job Performance: The Moderation Role of Perceived Organizational Support","authors":"Abel Gebremedhn, W. Mekonnen, W. Mulusew","doi":"10.20473/jmtt.v15i2.37616","DOIUrl":"https://doi.org/10.20473/jmtt.v15i2.37616","url":null,"abstract":"Objective: This study examines the aspects of human capital management and its effects on employee job performance and the moderation role of perceived organizational support. \u0000Design/Methods/Approach: This study is structured on a quantitative approach, with stratified and simple random sampling techniques. This study reports the responses of 426 respondents from twelve banking institutions in Addis Ababa, Ethiopia. Exploratory and confirmatory factor analyses were applied to test the factors and verify the factor structure of a set of observed variables. The scales were tested for reliability and validity. Structural equation modeling with AMOS was used to test the hypothesized relationships.\u0000Findings: The results show that the aspects of human capital management, namely knowledge accessibility, learning capacity, workforce optimization, leadership practice, and career advancement, are positively related to employee job performance. Moreover, the results also reveal that perceived organizational support positively moderates the relationship between knowledge accessibility, learning capacity, leadership practice, career advancement, and employee job performance. Conversely, it is shown that perceived organizational support has an insignificant moderation effect on the relationship between workforce optimization and employee job performance\u0000Originality: Our research highlights the importance of focusing on the intangible assets of an organization (i.e., human capital). Besides, this study contributes to creating a new theoretical framework for the relationship between the aspects of HCM, perceived organizational support, and employee job performance by integrating crucial factors that have not been previously connected.","PeriodicalId":34304,"journal":{"name":"Jurnal Manajemen Teori dan Terapan","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89785237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}