Jurnal Ilmiah Psyche最新文献

{"title":"INTERAKSI SOSIAL ONLINE DAN KECEMASAN SOSIAL SEBAGAI PREDIKTOR KECANDUAN INTERNET PADA REMAJA","authors":"Putra Hidayat","doi":"10.33557/JPSYCHE.V14I2.1159","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V14I2.1159","url":null,"abstract":"This study aims to examine the effect of online social interaction and social anxiety  on internet addiction in adolescents. Employing an ex-post facto design, this research was conducted in the regency of Purbalingga involving 366 teenagers as sample which was determined using a multistage random sampling techniques. Data were collected through questionnaires consisting of internet addiction questionnaires, online social interaction questionnaires, and social anxiety questionnaires. These instruments were validation through content validity and reliability based on Cronbach’s Alpha coefficient. The data where then analysed by means of a multiple regression analysis.The results showed that there was a significant effect of online social interaction and social anxiety  on internet addiction in adolescents (p=0,000). Therefore, it can be concluded that there is a effect between online social interaction and social anxiety towards the adolescents internet addiction. Online social interaction and social anxiety can be strong predictors of internet addiction among adolescents.","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130563978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KEPUASAN KERJA DITINJAU DARI BEBAN KERJA KARYAWAN YANG BERLATARBELAKANG PENDIDIKAN TIDAK SESUAI DENGAN PEKERJAAN","authors":"Zuraida Zuraida","doi":"10.33557/JPSYCHE.V14I2.1158","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V14I2.1158","url":null,"abstract":"Employees who are placed in positions that are not in accordance with educational backgrounds will experience a high workload so that they will feel dissatisfied at work. This study aims to examine the relationship between job satisfaction in terms of the workload of employees whose educational background is not appropriate for their work. Job satisfaction and workload variables are measured using a scale. The subjects of this study were 50 employees who work not according to educational background, with the determination of the sample based on accidental sampling. The analysis technique used in this research is quantitative analysis using Karl Pearson's product moment with the SPSS version 20 for Windows program. Based on the research results, it is known that job satisfaction has a negative relationship with the workload of employees with educational backgrounds that are not suitable for their work. There is a significant negative correlation (r-0.769 with sig <0.05) between the variable job satisfaction and the workload of employees whose educational background is not in accordance with their work, namely 0.000 and the significance value is below / smaller 0.05, this means that the lower the job satisfaction, then the higher the workload and vice versa, the higher the job satisfaction, the lower the workload. . Job satisfaction has the most low categories with a contribution of 56% and the workload at most has a high level category with a contribution of 58%.","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"131 S219","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132905581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"SELF-CONTROL SEBAGAI PREDIKTOR TERHADAP PERILAKU AGRESIF PADA REMAJA","authors":"Rina Rahayu Siregar","doi":"10.33557/JPSYCHE.V14I2.1160","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V14I2.1160","url":null,"abstract":"elf-control is one of the individual internal factors that influence aggressive behavior in adolescents. This study aims to examine the effect of self-control on aggressive behavior in adolescents. This study uses a quantitative approach with an ex-post facto type. The sampling technique was purposive sampling. The research subjects were adolescents who were in high school (SMA) who had a history of committing violence. This research was conducted in D.I Yogyakarta with a total sample of 52 adolescents (27 boys and 25 girls) with an age range of 15-17 years. The data technique uses a scale of aggressive behavior and a scale of self-control. The instrument validation technique uses content validation and reliability uses the Alpha Cronbach formula. The data analysis technique used simple regression analysis. The results showed that there was a significant effect of self-control on aggressive behavior with α = 0.001 (p <0.05). Therefore, it can be ignored that self-control can be aggressive behavior among adolescents","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115358169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"COGNITIVE STYLE MENGENAI ORIENTASI MASA DEPAN KETIKA TAMAT SEKOLAH PADA SISWA SMK YP GAJAHMADA PALEMBANG","authors":"Igo Apriyanto, Dwi Hurriyati","doi":"10.33557/JPSYCHE.V14I2.1228","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V14I2.1228","url":null,"abstract":" This study aims to look at the relationship between cognitive styles by encouraging the future in class XII students of SMK YP Gajah Mada Palembang. The number of participants in this study were 250 students, as many as 118 students were sampled as try outs and 152 samples were taken by research through random sampling techniques. The measuring instrument used in this study is the Cognitiv style scale with future orientation. The analysis technique used is a simple regression analysis technique with the help of SPSS version 20.0. The results of the analysis of research data with a computer using SPSS 20.0 for windows, the correlation coefficient (r) of = 0.988, the coefficient of determination (r2) of = 0.975 and the value of p = 0.000, p <0.01 in the simple regression test. These results indicate that there is a very significant relationship between cognitive style with future orientation in class XII students of SMK YP Gajah Mada Palembang. The effective contribution of the independent variable to the independent variable was 97.5%.","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128348508","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PERSEPSI DAYA TARIK DENGAN ATRAKSI INTERPERSONAL","authors":"Dheo Anugrah, Dwi Hurriyati","doi":"10.33557/JPSYCHE.V13I1.551","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V13I1.551","url":null,"abstract":"Abstract : This study aims to determine the relationship between perceptions of physical attractiveness with interpersonal attraction in class X SMA PGRI 2 Palembang. The subjects were students of class X SMA PGRI 2 Palembang, data collection instruments used in this study is the interpersonal attraction scale and scale perception of physical attractiveness. Methods of data analysis using simple regression correlation techniques. The results showed there significant relationship between the perception of physical attractiveness with interpersonal attraction in class X SMA PGRI 2 Palembang. The relationships in the show from the value of the correlation coefficient r = 0.586 with a significance value (p) = 0.000, or in other words, p < 0.01. This shows that there is a significant relationship between the perception of physical attractiveness with interpersonal attraction in class X SMA PGRI 2 Palembang. The value of donations perception of physical attractiveness on interpersonal attraction is 33%. The conclusion of this study is that there was a significant relationship between the perception of physical attractiveness with interpersonal attraction in class X SMA PGRI 2 Palembang.  \u0000  \u0000Keywords: Interpersonal Attractions, Perception, Physical Attractions \u0000  \u0000Abstrak : Penelitian ini bertujuan untuk mengetahui hubungan antara persepsi daya tarik fisik dengan atraksi interpersonal pada siswa kelas X SMA PGRI 2 Palembang. Subjek penelitian ini adalah siswa kelas X SMA PGRI 2 Palembang, alat pengumpulan data yang digunakan dalam penelitian ini adalah skala atraksi interpersonal dan skala persepsi daya tarik fisik. Metode analisis data dengan menggunakan teknik korelasi Regresi sederhana. Hasil penelitian menunjukan ada hubungan yang sangat signifikan antara persepsi daya tarik fisik dengan atraksi interpersonal pada siswa kelas X SMA PGRI 2 Palembang. Hubungan tersebut di tunjukan dari nilai koefisien korelasi r = 0,586 dengan nilai signifikansi (p) = 0,000 atau dengan kata lain p < 0,01. Ini menunjukkan bahwa ada hubungan yang sangat signifikan antara persepsi daya tarik fisik dengan atraksi interpersonal pada siswa kelas X SMA PGRI 2 Palembang. Besarnya nilai sumbangan persepsi daya tarik fisik terhadap atraksi interpersonal adalah 33 %. Kesimpulan dalam penelitian ini adalah ada hubungan yang sangat signifikan antara persepsi daya tarik fisik dengan atraksi interpersonal pada siswa kelas X SMA PGRI 2 Palembang. \u0000  \u0000Kata Kunci: Atraksi Interpersonal, Persepsi, Daya Tarik Fisik","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"24 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114726928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ADVERSITY QUOTIENT REMAJA YANG MENGALAMI BROKEN HOME","authors":"Zelin Heris Dwi Safitri, Mulia Marita Lasutri Tama","doi":"10.33557/jpsyche.v13i1.557","DOIUrl":"https://doi.org/10.33557/jpsyche.v13i1.557","url":null,"abstract":"Abstract: The purpose of the research is to find out the adversity quotient of adolescents who experienced broken home. What factors influence adversity quotient of adolescents who experience a broken home, and how the description of adversity quotient adolescents who experience a broken home. This study used a qualitative research design and used a case study approach to be able to find out adversity quotient of adolescents who experience broken home. In this study, researchers used 6 sources 2 people as research subjects and 4 people as informants to know from each subject. Rhe results of this study found that adversity quotient adolescents who wxperience broken home have adversity quotient that is not much different. The first subject has four dimentions of adversity quotient, while the second subject only has three of the four dimentions of adversity quotient, each dimention possessed by several factors, namely beliefs, talents, character, passion/willingness, education and environment. \u0000Keyword: Adversity Quotient, Adolescence, Broken Home \u0000Absrtak: Penelitian ini bertujuan untuk mengetahui adversity quotient remaja yang mengalami broken home. Faktor apa saja yang mempengaruhi adversity quotient remaja yang mengalami broken home, serta bagaimana gambaran adversity quotient remaja yang mengalami broken home. Penelitian ini menggunakan desain penelitian kualitatif serta menggunakan pendekatan studi kasus untuk dapat mengetahui adversity quotient remaja yang mengalami broken home. Dalam penelitian ini, peneliti menggunakan 6 sumber. 2 orang sebagai subjek penelitian dan 4 orang sebagai informan tahu dari masing-masing subjek. Hasil penelitian ini menemukan bahwa adversity quotient remaja yang mengalami broken home memiliki adversity quotient yang tidak jauh berbeda. Subjek pertama memiliki empat dimensi adversity quotient, sementara subjek kedua hanya memiliki tiga dari empat dimensi adversity quotient. Setiap dimensi yang dimiliki oleh subjek juga dipengaruhi oleh beberapa faktor yaitu keyakinan, bakat, karakter, hasrat/kemauan, pendidikan dan lingkungan. \u0000Kata Kunci: Adversity Quotient, Remaja, Broken Home","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125783309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KEPUTUSAN PEMBELIAN PADA BRAND AWARENESS SEPATU PAKALOLO","authors":"Santi Sartika, Mutia Mawardah","doi":"10.33557/jpsyche.v13i1.558","DOIUrl":"https://doi.org/10.33557/jpsyche.v13i1.558","url":null,"abstract":"Abstract : This study aims to determine the relationship between brand awareness with the purchase decisions consumer of Pakalolo shoes in the JM Group Palembang. The hypothesis proposed in study is  there a relationship between brand awareness with the purchase decisions consumer of Pakalolo shoes in the JM Group Palembang. The population in this study were280 subjects, and sampled as many as 155 subjects. This research used nonprobability sampling technique that is incidental sampling. Researched measuring instruments used the brand awareness with purchase decisions. Analysis techniques using simple regression analysis by using SPSS version 20.0 for windows. The results showed a correlation coefficient (r) of 0,303 with a coefficient of determination (R-square) of 0,092 and p = 0,000 (p < 0,01). This suggests that the hypothesis is accepted. The results showed that there is a very significant relationship between brand awareness with the purchase decisions consumer of Pakalolo shoes in the JM Group Palembang. The contribution of the independent variable on the dependent variable it 9,2%. \u0000  \u0000Keywords: Brand Awareness, Purchase Decisions, Pakalolo Shoes. \u0000  \u0000Abstrak : Penelitian ini bertujuan untuk mengetahui hubungan antara brand awareness dengan keputusan pembelian konsumen sepatu pakalolo di JM Group Palembang. Hipotesis yang diajukan dalam penelitian ini adalah ada hubungan antara brand awareness dengan keputusan pembelian konsumen sepatu pakalolo di JM Group Palembang. Jumlah populasi dalam penelitian ini sebanyak 280 orang dan yang di jadikan sampel sebanyak 155 orang yang di dapat melalui teknik nonprobability sampling yaitu incidental sampling. Alat ukur yang digunakan dalam penelitian ini adalah skala brand awareness dengan keputusan pembelian. Teknik analisis menggunakan teknik analisis regresi sederhana dengan bantuan SPSS versi 20.0. Hasil analisis data penelitian dengan computer menggunakan program SPSS 20.0 for Windows, menunjukkan koefisien korelasi (r) sebesar 0,303, koefisien determinasi (Rsquare) sebesar 0,092, sertanilai p = 0,000 (p < 0,01) pada uji regresise derhana. Hal ini menunjukkan bahwa hipotesis diterima. Hasil analisis tersebut menunjukkan bahwa ada hubungan yang sangat signifikan antara brand awareness dengan keputusan pembelian konsumen sepatu pakalolo di JM Group Palembang. Komunikasi. Sumbangan variable bebas terhadap variable terikat sebesar 9,2%. \u0000  \u0000Kata Kunci : brand awareness, KeputusanPembelian, Sepatu Pakalolo","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128478346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KEPERCAYAAN DIRI DITINJAU DARI BODY IMAGE PADA SISWI KELAS X SMA","authors":"Ida Wati, Sarinah Sarinah, Sri Hartini","doi":"10.33557/JPSYCHE.V13I1.548","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V13I1.548","url":null,"abstract":"Abstract : This study aims to determine the relationship between body image and self-confidence. The hypothesis proposed in this study is that there is a positive correlation between body image and self-confidence with the assumption that the higher is body image,  the higher will self-confidence be, and conversely the lower is body image, lower will self-confidence be. This research subjects were grade ten female students in a private school in Medan consisting of 125 students who were selected using purposive sampling technique. Data were obtained from a scale for measuring body image and self confidence. The calculation was performed through the prerequisite test analysis (assumption) that consisted of a test for normality and linearity. Data analysis used was Product Moment through SPSS 21 for Windows. The results of data analysis showed that  r = 0,365, and p = 0.000 (p <0.05), indicating that there is a positive relationship between body image and self-confidence. The results of this study indicated that the contribution (R2) given variable of body image on self-confidence was 13.3 %, while the remaining 87.7 % was  influenced by other factors not examined. From these results it is concluded that the hypothesis can be accepted. \u0000  \u0000Key word: Body Image, Self-Confidence, Ten Grade Female Students \u0000  \u0000Abstrak : Penelitian ini bertujuan untuk mengetahui hubungan antara body image dan kepercayaan diri. Hipotesis yang diajukan pada penelitian ini adalah “ada hubungan positif antara body image dan kepercayaan diri” dengan asumsi bahwa semakin tinggi body image maka semakin tinggi kepercayaan diri dan sebaliknya semakin rendah body image maka semakin rendah kepercayaan diri. Subjek penelitian yang digunakan dalam penelitian ini adalah siswi kelas X di salah satu SMA di kota Medan sebanyak 125 orang yang dipilih dengan menggunakan purposive sampling. Data diperoleh dari skala untuk mengukur body image dan kepercayaan diri. Perhitungan dilakukan melalui uji prasyarat analisis (uji asumsi) yang terdiri dari uji normalitas dan uji linearitas. Analisis data dengan menggunakan Analisa Product Moment melalui bantuan SPSS 21 for Windows. Hasil analisis data menunjukkan r =0,365, dan p = 0.000 (p < 0.05) yang menunjukkan bahwa ada hubungan positif ada body image dan kepercayaan diri. Hasil penelitian ini menunjukkan bahwa sumbangan (R2) yang diberikan variabel body image terhadap kepercayaan diri adalah sebesar 13,3 persen, selebihnya 87,7  persen dipengaruhi oleh faktor lain yang tidak diteliti. Dari hasil penelitian ini dapat ditarik kesimpulan bahwa hipotesis yang diajukan dapat diterima. \u0000  \u0000Kata Kunci: Body Image, Kepercayaan Diri, Siswi Kelas X SMA","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127383096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PENERAPAN KONSELING DENGAN PENDEKATAN KOGNITIF-BEHAVIORAL MENINGKATKAN PENYESUAIAN DIRI MAHASISWA AKADEMI KEBIDANAN AL-SUAIBAH PALEMBANG","authors":"Zulaikha Agustinawati","doi":"10.33557/JPSYCHE.V13I1.549","DOIUrl":"https://doi.org/10.33557/JPSYCHE.V13I1.549","url":null,"abstract":"Abstrak : This study aims to determine the description of the subject's self-adjusting behavior, find out the factors that cause self-adjustment in the subject, apply counseling with a behavioral-cognitive approach to improve adjustment to the subject. This type of research uses qualitative methods with case studies. Data collection techniques use primary data where to obtain data using observation, interviews and analysis of written documents. The results of this study are: 1) experiencing fear when interacting with peers on campus, being unable to deal with problems, assessing themselves negatively, avoiding the environment, not having close relations with campus friends and being less able to control emotions; 2) inconsistent parenting namely authoritarian and permissive parenting, peer rejection is a dominant factor in W's self-adjustment difficulties; 3) the effectiveness of counseling is seen from the difficulty of self-adjustment W who has been able to challenge the irrational beliefs that are owned, can interact with peers on campus, realize that the importance of entering campus and follow the lecture material schedule and work on KTI (scientific writing), and more active talk to peer groups on campus. \u0000Keyword: Counseling, Self-Adjustment, Cognitive-Behavioral \u0000Abstrak : Penelitian ini bertujuan untuk mengetahui gambaran perilaku penyesuaian diri subyek, menerapkan konseling dengan pendekatan kognitiv-behavioral untuk meningkatkan penyesuaian diri pada subyek. Jenis penelitian ini menggunakan metode kualitatif dengan studi kasus. Karakteristik subyek penelitian adalah mahasiswa tingkat III Akademi Kebidanan, perempuan, berusia 21 tahun, berkemampuan kognitif di atas rata-rata, mengalami kesulitan penyesuaian diri di sekolah serta bersedia menjadi subyek penelitian. Teknik pengumpulan data menggunakan data primer dimana untuk memperoleh data menggunakan observasi, wawancara dan analisis dokumen tertulis. Kesimpulan penelitian ini adalah: 1) mengalami ketakutan bila berinteraksi dengan teman sebaya di kampus, kurang mampu mengatasi masalah, menilai diri secara negatif, menghindari lingkungan, tidak mempunyai hubungan yang akrab dengan teman kampus serta kurang mampu mengendalikan emosi; 2) pola asuh inkosisten yaitu pola asuh otoriter dan permisif, penolakkan teman sebaya merupakan faktor kesulitan penyesuaian diri W yang dominan; 3) keefektifan konseling dilihat dari adanya kesulitan penyesuaian diri W yang telah mampu menantang keyakinan irasional yang dimiliki, dapat berinteraksi dengan teman sebaya di kampus, menyadari bahwa pentingnya masuk kampus dan mengikuti jadwal materi kuliah serta mengerjakan KTI (karya tulis ilmiah), serta lebih aktif berbicara dengan kelompok teman sebaya di kampus. \u0000Kata Kunci: Konseling, Penyesuaian Diri, Kognitif-Behavioral ","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"117 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124104856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KEPUASAN KONSUMEN MELALUI KUALITAS PRODUK SIMCARD TELKOMSEL","authors":"Kurniawan Aji Prakasa, Desy Arisandy","doi":"10.33557/jpsyche.v13i1.555","DOIUrl":"https://doi.org/10.33557/jpsyche.v13i1.555","url":null,"abstract":"Abstract : This research was conducted to find out the relationship between product quality and user customer satisfaction of Telkomsel simcard in the students of Bina Darma Palembang University. The hypothesis proposed in this study is that there is a relationship between product quality and user customer satisfaction of Telkomsel simcard in the students of Bina Darma Palembang University. Subjects in this study amounted to 186 students of Bina Darma Palembang University. The sample technique used in this study is purposive sampling technique. The measuring instrument used is the scale of product quality and customer satisfaction. The analysis technique used is simple regression using SPSS version 20.0. The results of the analysis show that the correlation coefficient (R) = 0.194 with the score obtained is (R-square) = 0.038 and p = 0.008 (p <0.05) which means that the proposed hypothesis is accepted. These results indicate that there is a significant relationship between product quality and user customer satisfaction of Telkomsel simcard in the students of Bina Darma Palembang University. The contribution of the product quality variable to the consumer satisfaction variable is 3.8%. \u0000  \u0000Keywords: Product Quality, Customer Satisfaction, Telkomsel Simcard \u0000  \u0000Abstrak : Penelitian ini dilakukan untuk mengetahui adanya hubungan antara kualitas produk dengan kepuasan konsumen pengguna simcard Telkomsel pada mahasiswa Universitas Bina Darma Palembang. Hipotesis yang diajukan dalam penelitian ini adalah bahwa ada hubungan antara kualitas produk dengan kepuasan konsumen pengguna simcard Telkomsel pada mahasiswa Universitas Bina Darma Palembang. Subjek dalam penelitian ini berjumlah 186 mahasiswa Universitas Bina Darma Palembang. Teknik sampel yang digunakan pada penelitian ini adalah teknik purposive sampling. Alat Ukur yang digunakan adalah skala kualitas produk dan kepuasan konsumen. Teknik analisis yang digunakan yaitu regresi sederhana dengan menggunakan bantuan SPSS versi 20.0. Hasil analisis menunjukkan koefisien korelasi (R) = 0,194 dengan skor yang didapatkan yaitu (R-square) = 0,038 dan p = 0,008 (p < 0,05) yang berarti hipotesis yang diajukan diterima. Hasil ini menunjukkan bahwa ada hubungan yang signifikan antara kualitas produk dengan kepuasan konsumen pengguna simcard Telkomsel pada mahasiswa Universitas Bina Darma Palembang Kontribusi variabel kualitas produk dengan variabel kepuasan konsumen yaitu 3,8%. \u0000  \u0000Kata Kunci : Kualitas Produk, Kepuasan Konsumen, Kartu Telkomsel","PeriodicalId":332795,"journal":{"name":"Jurnal Ilmiah Psyche","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130343401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}