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Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work最新文献

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Telework and People with Disabilities 远程办公和残疾人
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch056
R. Bosua, Marianne Gloet
{"title":"Telework and People with Disabilities","authors":"R. Bosua, Marianne Gloet","doi":"10.4018/978-1-7998-7297-9.ch056","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch056","url":null,"abstract":"People with disabilities face unique challenges to access work and participate in a work culture and environment. The increasing uptake of telework is promising from a digital inclusion perspective for people with disabilities. This qualitative study explored barriers and problems of including people with disabilities through telework in Australia. The study focused on management and worker perspectives and findings indicate that both parties face unique challenges to accommodate and include people with disabilities in telework arrangements. Worker barriers to access telework relate to management attitudes, physical and infrastructure problems, social isolation misconceptions, lack of management trust, insufficient telework opportunities and inadequate management knowledge of IT support and reasonable adjustment for people with disabilities. Management issues involve cultural intolerance towards diversity and disability in general, as well as a lack of policies and processes that create a supportive environment for people with disabilities who wish to telework.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124813167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Integration of ICTs in Radio Programs (II-RP) for Environmental Awareness for Peasant Farmers of Rural Zambia 资讯通讯科技融入广播节目(II-RP)，提升赞比亚农村农民的环保意识
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-5291-8.CH002
Tracy Chisanga, J. Mbale
{"title":"Integration of ICTs in Radio Programs (II-RP) for Environmental Awareness for Peasant Farmers of Rural Zambia","authors":"Tracy Chisanga, J. Mbale","doi":"10.4018/978-1-5225-5291-8.CH002","DOIUrl":"https://doi.org/10.4018/978-1-5225-5291-8.CH002","url":null,"abstract":"The radio was the most and only reliable media capable of disseminating remedial information for methods of curing and preventing the outbreak of animal and crop diseases. However, this mode of media faced the challenges of majority of peasant farmers not owning radios, and as a result, they did not access such services. In addition, the distance among the peasant farmers hindered people sharing such resources. Nevertheless, the mushrooming owning of mobile phones by the majority of peasant farmers made information sharing possible. It was in view of that that the integration of ICTs on radio programs, in this work abbreviated as II-RP, was envisaged to disseminate remedial information to peasant farmers in remote areas of Zambia. The II-RP, a mobile built system, allowed farmers and agriculture officers to share the awareness information and sensitization of methods of farming.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126776711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Are Managers Making the Right Choice? 管理者是否做出了正确的选择?
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch090
Hyojeong Kim, C. Suh
{"title":"Are Managers Making the Right Choice?","authors":"Hyojeong Kim, C. Suh","doi":"10.4018/978-1-7998-7297-9.ch090","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch090","url":null,"abstract":"Smart work has been credited with providing flexible supply capabilities to meet customer demands in service businesses operations. Effective operations of smart work need huge investment of technologies implementations. The authors use Delphi techniques and survey method to identify implementation factors of importance of home-based work which is a representative type of smart work. Seven technologies were identified to be important (Knowledge Management, Real-time monitoring, Remote IT assist, Online testing, Online training, Workforce management, Agent performance management technologies). Different from general expectations, control-based technologies were found not to have positive effects, but support-based technologies to have positive effects to the performance. Smart work technologies in service business affect employees' job satisfaction, and further retention of remote agents. Careful planning of how to implement technologies for smart work is needed in service business in order to identify the best working environment design.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114518868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Design Solutions Guided by User Behavior 以用户行为为导向设计解决方案
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch030
M. Elhussein
{"title":"Design Solutions Guided by User Behavior","authors":"M. Elhussein","doi":"10.4018/978-1-7998-7297-9.ch030","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch030","url":null,"abstract":"Tagging systems design is often neglected despite the fact that most system designers agree on the importance of tagging. They are viewed as part of a larger system which receives most of the attention. There is no agreed method when it comes to either analyzing existing tagging systems or designing new ones. There is a need to establish a well-structured design process that can be followed to create tagging systems with a purpose. This chapter uses practical inquiry methodology to generate a general framework that can be applied to analyze tagging systems and proceeds to suggest a design process that can be followed to create new tagging systems. Existing user behavior while tagging is the main guide for the methodology.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128677373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Coworking Spaces and the Transcendence of Social Innovation Knowledge in the Smart Territory 共享办公空间与智慧领域社会创新知识的超越
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-2097-0.ch016
G. Larios-Hernández, Alberto Borbolla-Albores
{"title":"Coworking Spaces and the Transcendence of Social Innovation Knowledge in the Smart Territory","authors":"G. Larios-Hernández, Alberto Borbolla-Albores","doi":"10.4018/978-1-7998-2097-0.ch016","DOIUrl":"https://doi.org/10.4018/978-1-7998-2097-0.ch016","url":null,"abstract":"Smart territories favor social entrepreneurship, which develops in a collaborative effort requiring networking and skilled facilitation. Coworking spaces (CWS) advance as mediating organizations that bring together entrepreneurial communities in smart territories. This chapter develops a practical framework for knowledge dissemination in CWS. It bases this framework on the analysis of three spatial characteristics that allow for the assessment of the knowledge transcendence originating in CWS, namely, physical, social, and informational spaces. To test this framework, the authors analyze the Roma-Norte corridor in Mexico City, whose results indicate the presence of two models: one constituted of private organizations that place collaboration as a secondary value, subject to their office rental services, and an umbrella model that clusters other social innovation facilitators that transcend their territorial strip. This latter meta-space model expresses positive effects in terms of knowledge spillover, suggesting the concentrated bottom-up construction process of a smart territory.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122960963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Domestication of Telecentres by Malawian Rural Women 马拉维农村妇女对远程中心的驯化
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch085
ChigonaWallace, KaponderaSellina Khumbo
{"title":"Domestication of Telecentres by Malawian Rural Women","authors":"ChigonaWallace, KaponderaSellina Khumbo","doi":"10.4018/978-1-7998-7297-9.ch085","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch085","url":null,"abstract":"The potential of telecentres to bridge the digital divide can only be realised when their services are appropriated by all groups in the community. Previous studies show that in Malawi only a few women use telecentres. This article used Domestication Theory to explain the processes through which women in rural Malawi encounter technologies, deal with them and integrate them into their lives. Data was obtained via interviews with women (both users and non-users) and a Telecentre Manager. The study shows that: i) commodification was influenced mainly by word of mouth; ii) the women who appropriated the Telecentre used it for instrumental and hedonic purposes; iii) the appropriation was influenced by convenience, compatibility with the needs of women and perceived usefulness of the Telecentre; and iv) non-use was due to lack of awareness, illiteracy, limited financial resources, cultural roles and perceptions about the telecentres. The findings could help policymakers in maximising use of telecentres among women.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"137 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116853844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Flexibility of the Workplace and Working Time 工作场所和工作时间的灵活性
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch058
B. Skowron-Mielnik, Grzegorz Wojtkowiak
{"title":"The Flexibility of the Workplace and Working Time","authors":"B. Skowron-Mielnik, Grzegorz Wojtkowiak","doi":"10.4018/978-1-7998-7297-9.ch058","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch058","url":null,"abstract":"Organisations are more and more interested in ensuring flexibility of working time and space for their employees. This approach is enforced both by labour market volatility and company strategic plans, e.g. relocation. However, employers begin to realise that employees' flexibility is limited. While the reasons behind it might be objective (lack of legal regulations, commuting expenses), in some cases it is the employees' personal views that stand in the way. In such situation the company is much more limited in its attempts to offer a greater flexibility to its workforce. The research problem that arises here is as follows: is it possible to define the characteristics and situations in which employees are willing to accept flexible conditions of working time and space? Therefore, the aim of the study is to indicate how to increase work flexibility on the side of employees. The study focuses on four areas, i.e. changing the place of residence due to work, frequent business trips, long commuting and flexible work arrangements.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114413571","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Transformation of the Public Administration in the Multi-Level Governance Era 多层次治理时代公共行政的转型
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-5225-5547-6.CH002
Elif Yucebas
{"title":"The Transformation of the Public Administration in the Multi-Level Governance Era","authors":"Elif Yucebas","doi":"10.4018/978-1-5225-5547-6.CH002","DOIUrl":"https://doi.org/10.4018/978-1-5225-5547-6.CH002","url":null,"abstract":"The speed of transformation and development in information and communication technologies is an important fact triggering the restructuring process of public administration. The developing countries have become integrated into this process through public administration reform methods presented by international institutions. Transfer of information and communication technologies have become important for modernizing public administration organizations of developing countries and adapting them to the global system. In multilevel governance, use and implementation of the information technologies enabling network structuring between institutions have a particular importance. In this sense, the purpose of this study is to present the process followed by Turkey for adapting information and communication technologies to public administration organization and provision of public services in the frame of a multilevel governance approach.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126271390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Capability Demands of Digital Service Innovation 数字化服务创新的能力需求
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-2799-3.ch003
Jo Coldwell-Neilson, Trudi Cooper, Nick Patterson
{"title":"Capability Demands of Digital Service Innovation","authors":"Jo Coldwell-Neilson, Trudi Cooper, Nick Patterson","doi":"10.4018/978-1-7998-2799-3.ch003","DOIUrl":"https://doi.org/10.4018/978-1-7998-2799-3.ch003","url":null,"abstract":"This chapter explores the demands that digital service innovation places on those stakeholders who use the digital service through three lenses: workers and workplace, digital literacy, and, finally, digital education. The chapter includes an overview of digital service innovation. The impact of digital services generally is explored from the perspective of the workforce and the future of work developing an argument for the need for ongoing upskilling in the digital space. The skills required in the age of digital disruption are explored, and a definition and general understanding of what digital literacy entails is presented. Finally, the opportunities for education in digital environments are explored through three vignettes which illustrate different opportunities for upskilling and retraining. The chapter highlights adaptations required in socio-political environments, education and training, and curricula to allow digital service innovations to achieve the expected benefits.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133647663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Structural Change Management for Sustainable SME Development 结构变革管理促进中小企业可持续发展
Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7297-9.ch012
Robert M. Molnar
{"title":"Structural Change Management for Sustainable SME Development","authors":"Robert M. Molnar","doi":"10.4018/978-1-7998-7297-9.ch012","DOIUrl":"https://doi.org/10.4018/978-1-7998-7297-9.ch012","url":null,"abstract":"This chapter addresses several approaches in investigation of the SME life cycles, particularly in respect to the structure, functions and behavior of these businesses. Once SMEs have been established they start to change both their structure and behavior. In fact, it could be stated that SMEs operate in a permanently changing environment. There are a lot of factors which influence these changes and optimizing their management is a great challenge for most SMEs. As a result of these factors and suboptimal SME management practices survival rate of new established SMEs is low. For researchers and practitioners it is therefore crucial to discover how to increase long-term survival chances of SMEs through relevant structural change. In order to contribute to this goal the chapter will consider the conceptual and research framework of the structure and practical management behavior of SMEs in change management processes. The chapter also provides suggestions on how to use practical management tools such as the PEST, SWOT and TOWS matrices and ways of their analysis.","PeriodicalId":325408,"journal":{"name":"Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work","volume":"134 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132637418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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