Design Solutions Guided by User Behavior

Tagging systems design is often neglected despite the fact that most system designers agree on the importance of tagging. They are viewed as part of a larger system which receives most of the attention. There is no agreed method when it comes to either analyzing existing tagging systems or designing new ones. There is a need to establish a well-structured design process that can be followed to create tagging systems with a purpose. This chapter uses practical inquiry methodology to generate a general framework that can be applied to analyze tagging systems and proceeds to suggest a design process that can be followed to create new tagging systems. Existing user behavior while tagging is the main guide for the methodology.