{"title":"Transformation and Redesign at the White House Communications Agency","authors":"M. L. Jacques","doi":"10.1080/10686967.1999.11919196","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919196","url":null,"abstract":"[This abstract is based on the author's abstract.] An organizational transformation undertaken at the White House Communications Agency is described. This covers the Agency in 1992-98, beginning with a Deming-based approach to continuous quality impro..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114142237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Implementing the Cooperative Learning Process in the Classroom","authors":"S. Mehra, Mun-sung Rhee","doi":"10.1080/10686967.1999.11919184","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919184","url":null,"abstract":"The argument is made that using certain TQM (total quality management) practices like teamwork and empowerment can facilitate the cooperative learning process. This is an extension of previous works that recommend the cooperative learning process as on..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121478979","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Ilmer, R. Kummler, Barton Lessin, Barbara A. Price, Attila Yaprak
{"title":"A TQM Study of Faculty Perceptions of Research Administration Processes","authors":"S. Ilmer, R. Kummler, Barton Lessin, Barbara A. Price, Attila Yaprak","doi":"10.1080/10686967.1999.11919186","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919186","url":null,"abstract":"Faculty interest in total quality management (TQM) can be encouraged, particularly at the initial stages, by identifying initiatives that apply continuous improvement methods targeted at critical research processes. Building on the experience of a TQM ..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133918893","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying Continuous Quality Improvement Techniques to a Research Environment","authors":"D. Bailey, F. Settles, Dede Sanrow","doi":"10.1080/10686967.1999.11919187","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919187","url":null,"abstract":"Continuous quality improvement techniques are applied to the research process for an industrial consortium, whose member companies sponsor academic research in semiconductors. First, research quality was defined. This was based on input from industry ..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124705917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How to Improve Teaching Quality","authors":"R. Felder, R. Brent","doi":"10.1080/10686967.1999.11919183","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919183","url":null,"abstract":"The applicability of TQM (total quality management) to teaching is investigated, as opposed to investigating academic or research programs and administration. When higher education adopted TQM in the 1980s, changes were made primarily in business and s..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130876312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality and Business Performance: An Empirical Study of First-Tier Automotive Suppliers","authors":"Sime Curkovic, S. Vickery, Cornelia Dröge","doi":"10.1080/10686967.1999.11919185","DOIUrl":"https://doi.org/10.1080/10686967.1999.11919185","url":null,"abstract":"A study of first-tier suppliers to the Big 3 North American automobile manufacturers (General Motors, Ford, and Chrysler) examines the relationships between competitive dimensions of quality (for example, design quality and conformance quality) and over..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"106 7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1999-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122643935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Tale of Two QFDs","authors":"T. Comstock, K. Dooley","doi":"10.1080/10686967.1998.11919166","DOIUrl":"https://doi.org/10.1080/10686967.1998.11919166","url":null,"abstract":"Quality function deployment (QFD) has become a widely used tool in the production development process. It helps design teams gather the wants and needs of the customer and organize and utilize these data so that a product that satisfies the customer wil..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130816327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying Benchmarking in Higher Education: A Review of Three Case Studies","authors":"Susan West Engelkemeyer","doi":"10.1080/10686967.1998.11919165","DOIUrl":"https://doi.org/10.1080/10686967.1998.11919165","url":null,"abstract":"Benchmarking has proved to be an effective method to identify best practice information and improve process in an organization. Although the technique has been used widely in business and industry, the concept has not been broadly embraced and applied i..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122198328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Complexity Reduction of a House of Quality Chart Using Correspondence Analysis","authors":"Jong-Seok Shin, Funcan K.H. Fong, Kwang-Jae Kim","doi":"10.1080/10686967.1998.11919167","DOIUrl":"https://doi.org/10.1080/10686967.1998.11919167","url":null,"abstract":"Quality function deployment (QFD) is a cross-functional planning tool that ensures that the \"voice of the customer\" is systematically incorporated into the product planning and designstages. Impediments to the adoption of QFD as a product desi..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130393695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Martinez-Lorente, Andrino Gallego-Rodriguez, B. Dale
{"title":"Total Quality Management and Company Characteristics: An Examination","authors":"A. Martinez-Lorente, Andrino Gallego-Rodriguez, B. Dale","doi":"10.1080/10686967.1998.11919168","DOIUrl":"https://doi.org/10.1080/10686967.1998.11919168","url":null,"abstract":"Based on a research study of Spanish industrial companies, this paper analyzes the effect that different company characteristics have on the application of TQM. The characteristics examined include the following: size, by number of employees; nationalit..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1998-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129314756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}