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Journal of Market-Focused Management最新文献

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Market-focused management: Human resource management implications 市场导向管理:人力资源管理的启示
Journal of Market-Focused Management Pub Date : 1996-03-01 DOI: 10.1007/BF00129601
R. Schuler
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引用次数: 24
Factors influencing employee perceptions of customer service climate 影响员工对客户服务氛围看法的因素
Journal of Market-Focused Management Pub Date : 1996-03-01 DOI: 10.1007/BF00129604
David J. Lux, S. Jex, C. P. Hansen
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引用次数: 50
Psychological contracts and fairness: The effect of violations on customer service behavior 心理契约与公平:违规行为对顾客服务行为的影响
Journal of Market-Focused Management Pub Date : 1996-03-01 DOI: 10.1007/BF00129603
D. Blancero, S. Johnson, C. Lakshman
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引用次数: 34
The interface between Marketing and MIS: Expanding knowledge at the boundary 市场营销与管理信息系统的界面:在边界上扩展知识
Journal of Market-Focused Management Pub Date : 1900-01-01 DOI: 10.1007/bf00233107
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引用次数: 0
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