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Branchless banking and financial inclusion 无分行银行和普惠金融
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-11
Olayinka David-West, I. Umukoro, Nkemdilim Iheanachor
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引用次数: 6
Mobile payments 移动支付
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-6
Mia Olsen
{"title":"Mobile payments","authors":"Mia Olsen","doi":"10.4324/9781351174466-6","DOIUrl":"https://doi.org/10.4324/9781351174466-6","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124154577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stand-alone retail owners’ preference on using mobile payment at the point of sales (POS) 独立零售商在销售点使用流动支付的偏好
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-8
F. Nandonde
{"title":"Stand-alone retail owners’ preference on using mobile payment at the point of sales (POS)","authors":"F. Nandonde","doi":"10.4324/9781351174466-8","DOIUrl":"https://doi.org/10.4324/9781351174466-8","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125443273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Factors influencing mobile banking continuous use in Sub-Sahara Africa 影响撒哈拉以南非洲地区手机银行持续使用的因素
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-5
D. Ukpabi, Heikki Karjaluoto, S. Olaleye, S. M. Abass
{"title":"Factors influencing mobile banking continuous use in Sub-Sahara Africa","authors":"D. Ukpabi, Heikki Karjaluoto, S. Olaleye, S. M. Abass","doi":"10.4324/9781351174466-5","DOIUrl":"https://doi.org/10.4324/9781351174466-5","url":null,"abstract":"The ubiquitous diffusion of information and communications technology is fundamentally impacting several sectors. In the financial services sub-sector, the convenience and speed with which mobile banking (m-banking) applications offer users have made it one of the most popular applications in use. However, the growth trajectory of the application is questionably different as it has continually seen a decline in the Nigerian market. The aim of this study is therefore to examine the factors influencing m-banking continuous use in an emerging market context by using a hybrid of unified theory of acceptance and use of technology (UTAUT2), uses and gratification and privacy theories. Survey data were collected from 245 m-banking users in Nigeria. Using structural equation modelling for analysis, the study found that enabling environment is a critical determinant of continuous use. Contrary to some extant studies, we found that the role of social influence is a critical determinant of continuous use, just as embedding hedonic features engenders interactivity. Recommendations are offered.","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116685145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Drivers of continuous usage 持续使用的驱动因素
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-7
Robert Ciuchita
{"title":"Drivers of continuous usage","authors":"Robert Ciuchita","doi":"10.4324/9781351174466-7","DOIUrl":"https://doi.org/10.4324/9781351174466-7","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"73 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130054791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mobile financial services 移动金融服务
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-13
A. Shaikh, Heikki Karjaluoto
{"title":"Mobile financial services","authors":"A. Shaikh, Heikki Karjaluoto","doi":"10.4324/9781351174466-13","DOIUrl":"https://doi.org/10.4324/9781351174466-13","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122907457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The development of mobile banking services in a large Finnish financial organization 芬兰一家大型金融机构中移动银行服务的发展
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-4
Pasi Sajasalo, T. Auvinen, M. Järvenpää, T. Takala, Teppo Sintonen
{"title":"The development of mobile banking services in a large Finnish financial organization","authors":"Pasi Sajasalo, T. Auvinen, M. Järvenpää, T. Takala, Teppo Sintonen","doi":"10.4324/9781351174466-4","DOIUrl":"https://doi.org/10.4324/9781351174466-4","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133425505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Institutional logics as inhibitors or levers? The case of mobile payments in Finland 制度逻辑是抑制剂还是杠杆?芬兰的移动支付案例
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-10
Mikko Riikkinen, Ilkka Lähteenmäki, Satu Nätti
{"title":"Institutional logics as inhibitors or levers? The case of mobile payments in Finland","authors":"Mikko Riikkinen, Ilkka Lähteenmäki, Satu Nätti","doi":"10.4324/9781351174466-10","DOIUrl":"https://doi.org/10.4324/9781351174466-10","url":null,"abstract":"Purpose: This paper aims to explore what kind of institutional barriers companies must overcome in order to innovate a new mobile payment service. Design/methodology/approach: A qualitative case study of mobile payment development in Finnish financial sector is applied to explore institutional factors affecting innovation in payment services. Findings: Institutional factors (cultural-cognitive, normative, and regulative) affect innovation of mobile payment services in highly institutionalized setting. In addition to defining those barriers, in this study we find that startups can use institutional barriers of traditional incumbents as levers for their own innovations. Research limitations/implications: The study deepens our current understanding of the culturalcognitive, normative and regulative factors affecting of new practices and service innovations in the highly institutionalized setting. Practical implications: Results of this research will help startups to find their levers as well as incumbents to identify the barriers for change. The change also means a transition from goodsoriented business model to serviceand customer-dominant thinking. Originality/value: This research contributes to the discussion about FinTech as a phenomenon and broadens the general understanding of related change processes.","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129727777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The emergence of Indian mobile payments market 印度移动支付市场的兴起
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-9
S. Shekhar, Shounak Basak, Bhupesh Manoharan
{"title":"The emergence of Indian mobile payments market","authors":"S. Shekhar, Shounak Basak, Bhupesh Manoharan","doi":"10.4324/9781351174466-9","DOIUrl":"https://doi.org/10.4324/9781351174466-9","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124947455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Engaging non-active consumers to use mobile financial services 吸引非活跃消费者使用移动金融服务
Marketing and Mobile Financial Services Pub Date : 2018-12-21 DOI: 10.4324/9781351174466-2
Hanna Komulainen, Saila Saraniemi, Pauliina Ulkuniemi
{"title":"Engaging non-active consumers to use mobile financial services","authors":"Hanna Komulainen, Saila Saraniemi, Pauliina Ulkuniemi","doi":"10.4324/9781351174466-2","DOIUrl":"https://doi.org/10.4324/9781351174466-2","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126490518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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