{"title":"How emotions are considered crucial on an omnichannel banking environment in gaining customer loyalty","authors":"Hannele Haapio","doi":"10.4324/9781351174466-3","DOIUrl":"https://doi.org/10.4324/9781351174466-3","url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115251813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}