{"title":"How emotions are considered crucial on an omnichannel banking environment in gaining customer loyalty","authors":"Hannele Haapio","doi":"10.4324/9781351174466-3","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":319843,"journal":{"name":"Marketing and Mobile Financial Services","volume":"47 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Marketing and Mobile Financial Services","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4324/9781351174466-3","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}