Jurnal Pengurusan UKM Journal of Management最新文献

{"title":"Effect of Ethnocentrism and Patriotism on the Buying Intention of Malaysian National Car","authors":"C. Wel, S. S. Alam, N. Khalid, Suraya Akmar Mokhtaruddin","doi":"10.17576/pengurusan-2018-52-14","DOIUrl":"https://doi.org/10.17576/pengurusan-2018-52-14","url":null,"abstract":"ABSTRACT Malaysia is one of the Asian countries that triumph in producing national car with an outstanding achievements in automotive industry. Nowadays, Proton and Perodua are the famous Malaysian car brands among its citizens, where Perodua become the top of the list. Malaysian citizens appreciate and support Malaysian brand to demonstrate their ethnocentrism and patriotism. Therefore, it is inspiring to comprehend consumer buying intention, towards Malaysian national car. Thus, this study is intended to examine consumer’s buying intention of Malaysian national car by examining their ethnocentrism and patriotism by utilizing the Theory of Planned Behavior. This study was conducted in Klang Valley covering respondents from various occupational levels. The finding of this study indicates that, patriotism, attitude and subjective norm affect consumer buying intention toward Malaysian national car. Therefore, this finding provides evidence to the Malaysian car provider upon the degree of ethnocentrism and patriotism in influencing Malaysian consumer’s buying intention. Keywords: Ethnocentrism; patriotism; buying intention ABSTRAK Malaysia merupakan salah satu negara Asia yang telah mencapai tahap kecemerlangan yang tinggi di dalam industri automotif terutamanya dengan penghasilan kereta nasionalnya sendiri. Pada masa kini, Proton dan Perodua merupakan jenama kereta nasional yang popular di kalangan rakyat Malaysia, di mana Perodua berada di tangga teratas. Rakyat Malaysia secara umumnya menghargai dan menyokong barangan keluaran Malaysia bagi menzahirkan rasa etnosentrisme dan patriotisme. Dengan itu, adalah menarik untuk meneroka niat pembelian pengguna terhadap kereta nasional Malaysia. Kajian ini bertujuan untuk mengkaji niat pembelian pengguna terhadap kereta nasional Malaysia dengan mengkaji tahap etnosentrisme dan patriotisme mereka dengan menggunakan“Theory of Planned Behavior”. Kajian ini telah dijalankan di sekitar Lembah Klang dengan melibatkan responden yang terdiri daripada pelbagai peringkat pekerjaan. Dapatan daripada kajian ini menunjukkan bahawa patriotisme, sikap dan norma subjektif mempengaruhi niat pembelian pengguna terhadap kereta nasional Malaysia. Oleh yang demikian, hasil kajian ini memberikan bukti kepada pengeluar kereta Malaysia ke atas tahap etnosentrisme dan patriotisme dalam mempengaruhi niat pembelian pengguna di Malaysia. Kata kunci: Etnosentrisme; patriotism; niat pembelian","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124772770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Parameter Penakrifan Perjanjian Tahap Perkhidmatan bagi Penggubalan Draf Kontrak Sistem Maklumat Sektor Awam","authors":"M. A. Wahab, Dian Indrayani Jambari","doi":"10.17576/PENGURUSAN-2018-52-13","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-13","url":null,"abstract":"ABSTRAK Kejayaan projek secara penyumberluaran terletak pada pengurusan kontrak yang berkesan. Oleh itu, perkara ini telah diberi penekanan serius dalam pelaporan Ketua Audit Negara 2016 dan 2017. Pelaporan tersebut menyatakan kelemahan dalam pengurusan serta pengawalan kontrak teknologi maklumat dan komunikasi (TMK) sektor awam. Ia turut meliputi kontrak sistem maklumat (SM). Menurut laporan berkenaan juga, isu yang dikenalpasti adalah berkaitan dengan penakrifan perjanjian tahap perkhidmatan (PTP) yang tidak menyeluruh. Terdapat kajian lepas yang menyatakan penakrifan PTP adalah tidak lengkap kerana mengabaikan parameter PTP yang penting daripada perspektif penerima perkhidmatan. Justeru, kajian ini bertujuan mengenal pasti parameter penakrifan PTP penting yang diperlukan dalam kontrak SM sektor awam. Kajian dilaksanakan secara kajian kes kualitatif di agensi sektor awam yang melaksanakan kontrak penyumberluaran SM untuk menyokong bisnes terasnya. Matlamat kajian dicapai melalui penyenaraian 28 parameter penakrifan PTP yang diklasifikasikan kepada tujuh kategori dalam tiga dimensi penakrifan PTP. Perujukan kepada hasil kajian ini dijangka memberi faedah kepada sektor awam dalam penentuan parameter PTP untuk penggubalan draf kontrak SM yang komprehensif. Kata kunci: Parameter perjanjian tahap perkhidmatan; kontrak sistem maklumat; sektor awam ABSTRACT The success of an outsourced project is determined by the effectiveness of its contract management. The Malaysian Auditor General’s Report 2016 and 2017 have highlighted that there are weaknesses in the management and enforcement of the Information Systems (IS) contract in public sector. One of the issues reported is the incomprehensive definition of the Service Level Agreement (SLA) due to the minimal emphasis to include service receivers perspective in defining the agreement. Hence, this study attempts to identify the parameters required to properly define the SLA for public sector IS. A qualitative case study of a public sector agency that utilises IS outsourcing contract to support its core business is applied. 28 parameters have been idenitified to define the SLA which are classified into seven categories according to three dimensions. The finding of this study is expected to benefit the public sector in defining the SLA parameters for drafting a comprehensive IS contract. Keywords: Service level agreement parameters; information systems contract; public sector","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114719026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does Accounting Education Affect Professional Skepticism and Audit Judgment","authors":"Dewi Fatmawati, Arizona Mustikarini, Inneke Puspita Fransiska","doi":"10.17576/PENGURUSAN-2018-52-18","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-18","url":null,"abstract":"ABSTRACT This study examines the extent to which enrollment in accounting programs influences students’ skepticism levels. We compare the skepticism scores between final-year accounting students in undergraduate and professional programs. This study also investigates the impacts of trait skepticism and situational skepticism on the participants’ initial judgment of fraud or errors. Situational skepticism in this study is represented by audit experience from previous years. This study employs an experimental design of 2x3 between-subjects, where trait skepticism is divided into higher and lower levels, and the audit experience from previous years is manipulated into positive, negative and neutral. The participants in this study are 227 accounting students from both undergraduate and professional programs. The results of this study show that accounting students in the professional program are likely to exhibit higher levels of trait skepticism compared to their counterparts in the undergraduate program. The results also indicate that participants make an audit judgment based mainly on their prior experience with the client, not on their trait skepticism. This propensity is more salient particularly in the case of the less-skeptical participants. In sum, the higher that the formal education of a participant is, then the higher is his/her trait skepticism, and thus he/she is able to retain his/her skeptical judgments regardless of his/her prior experience with the client. Keywords: Education and training; professional accounting program; trait skepticism; situational skepticism; Indonesia ABSTRAK Makalah ini mengkaji tahap sejauh mana pendaftaran dalam program perakaunan mempengaruhi tahap skeptisisme pelajar. Kami membandingkan skor skeptisisme di antara pelajar perakaunan akhir tahun dalam program sarjana dan profesional. Kajian ini juga menyelidik kesan skeptisisme bawaan dan skeptisisme keadaan terhadap penilaian awal peserta terhadap penipuan atau ralat. Skeptisisme keadaan dalam kajian ini diwakili oleh pengalaman audit dari tahun-tahun sebelumnya. Kajian ini menggunakan reka bentuk eksperimen 2x3 antara subjek, di mana skeptisisme bawaan dibahagikan kepada tahap yang tinggi dan rendah, dan pengalaman audit dari tahun-tahun sebelumnya dimanipulasi menjadi positif, negatif dan neutral. Peserta dalam kajian ini adalah terdiri daripada 227 pelajar perakaunan dari program sarjana dan profesional. Hasil kajian ini menunjukkan bahawa pelajar perakaunan dalam program profesional cenderung menunjukkan tahap skeptisisme bawaan yang lebih tinggi berbanding rakan sejawat mereka dalam program sarjana. Hasil kajian juga menunjukkan bahawa para peserta membuat penilaian audit berdasarkan pengalaman terdahulu mereka dengan klien, dan bukan berdasarkan skeptisisme bawaan mereka. Kecenderungan ini lebih menonjol, terutamanya untuk kes peserta yang kurang skeptikal. Kesimpulannya, semakin tinggi tahap pendidikan formal peserta, semakin tinggi skeptisisme bawaann","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129135517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Environmental Performance: Does Corporate Governance Matter?","authors":"Romlah Jaffar, Razieh RaziAziendeh, Zaleha Abdul Shukor, M. Rahman","doi":"10.17576/PENGURUSAN-2018-52-11","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-11","url":null,"abstract":"ABSTRACT Corporate environmental management and performance have become increasingly significant for companies in recent years, as they should operate in line with societal values and norms. Top management of companies, which include their board members, have an important role to play to address environmental issues, which include compliance with environmental laws and regulations. However, despite the growing number of environmental problems, stakeholder pressures and media attentions, there are relatively few studies that consider the role of corporate governance mechanisms in influencing the corporate environmental performance. This study investigates this phenomenon built upon the stakeholder theory. The study employs a matched pairs’ design method to select sample of this study; compliant and non-compliant groups of companies listed on Bursa Malaysia for the year of 2013. Data for environmental performance (EP) information were obtained from the Malaysia Department of the Environment (DOE). Data for corporate governance were collected from annual reports of sample companies to form corporate governance index. Results show that corporate governance mechanism is positively associated with the environmental performance of companies in Malaysia. Results suggest that the existence of good corporate governance would lead to higher companies’ compliance with environmental regulations that positively affects environmental performance. Additional analysis, which uses an alternative measurement for corporate governance and environmental performance measures, also confirm this finding. The results of this study highlight the importance of corporate governance mechanism in the formulation of strategic direction and operational implementation especially in the area of environmental management to meet regulatory standards and stakeholders’ expectation. Keywords: Corporate governance; environmental performance; stakeholders’ theory; corporate governance index; environmental management ABSTRAK Pengurusan dan prestasi alam sekitar korporat telah menjadi perkara yang semakin penting untuk syarikat kebelakangan ini kerana mereka perlu beroperasi bersesuaian dengan norma dan nilai-nilai dalam masyarakat. Pengurusan tertinggi syarikat, termasuk ahli lembaga pengarah, mempunyai peranan penting untuk mengutarakan isu alam sekitar termasuklah pematuhan terhadap peraturan dan undang-undang alam sekitar. Walaupun masalah alam sekitar, tekanan dari pemegang taruhan dan pemerhatian dari pihak media semakin meningkat, kajian yang mempertimbangkan peranan mekanisma tadbir urus korporat dalam mempengaruhi prestasi alam sekitar korporat amatlah sedikit. Kajian ini meneliti fenomena ini berasaskan teori pemegang tuntutan. Kajian menggunakan kaedah reka bentuk padanan pasangan untuk memilih sampel kajian: kumpulan syarikat patuh dan tidak patut yang tersenarai di Bursa Malaysia untuk tahun 2013. Data maklumat prestasi alam sekitar (EP) telah diperoleh dari Jabatan Alam Sekit","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126424374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"House Prices and Islamic Bank Stability in Indonesia: Evidence from Autoregressive Distributed Lag (ARDL) Model","authors":"R. Sukmana, R. H. Setianto","doi":"10.17576/PENGURUSAN-2018-52-06","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-06","url":null,"abstract":"ABSTRACT This study examines the effect of house prices on Islamic bank stability in the long run and their short run dynamic interactions with real output and interest rate for the case of Indonesia. As bank risks may response differently to the shock of house prices, the aggregate and disaggregate house price indices, namely, small house price indices, medium house price indices and large house price indices, are applied in the analysis. By employing autoregressive distribution lag (ARDL) test for co-integration, we find the presence of long run relationship between house prices, Islamic bank risk and macroeconomic variables. A long run relationship is also found for the medium and large-house prices’ indices. The estimated long run coefficient is found to be supportive to the deviation hypothesis. Furthermore, results from the impulse response functions (IRFs) and error correction mechanism (ECM) reflect the short run dynamic interactions between house prices and bank credit. The results from disaggregate analysis reveal that only small-house prices have the relationship with Islamic bank risk, and interestingly, the results support the deviations hypothesis. Our findings have important implications for bankers, monetary authority and investors in determining policy and business decisions especially in stabilizing house price for low income earners. Keywords: House prices; Islamic bank risk; NPF; Co-integration; ARDL ABSTRAK Kajian ini mengkaji kesan harga rumah ke atas kestabilan Bank Islam dalam jangka masa panjang dan interaksi dinamik jangka masa pendek dengan output benar dan kadar bunga untuk kes Indonesia. Oleh kerana risiko bank mungkin memberi tindak balas yang berbeza terhadap kejutan harga rumah, indeks harga rumah agregat dan bukan agregat iaitu indeks harga rumah kecil, indeks harga rumah sederhana dan indeks harga rumah yang besar, digunakan di dalam analisis ini. Dengan menggunakan ujian autoregressive distribution lag (ARDL) untuk kointegrasi, kami mendapati kehadiran hubungan jangka panjang di antara harga rumah, risiko bank Islam dan pembolehubah makroekonomi. Hubungan jangka panjang turut dijumpai untuk indeks harga rumah sederhana dan besar. Penganggaran pekali jangka masa panjang didapati menyokong hipotesis sisihan. Selanjutnya, keputusan daripada fungsi tindak balas impuls (IRF) dan mekanisme pembetulan ralat (ECM) mencerminkan interaksi dinamik jangka pendek antara harga rumah dan kredit bank. Hasil daripada analisis bukan agregat menunjukkan bahawa hanya harga rumah kecil mempunyai hubungan dengan risiko bank Islam, dan yang menariknya, hasilnya menyokong hipotesis sisihan. Hasil kajian ini mempunyai implikasi yang penting kepada pengurusa bank, pihak berkuasa kewangan dan pelabur dalam menentukan polisi dan keputusan perniagaan terutamanya dalam menstabilkan harga rumah bagi golongan berpendapatan rendah. Kata kunci: Kedai rumah; risiko Bank Islam; NPF; kointegrasi; ARDL","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"146 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116499524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Organizational Socialization Process of MBA Graduates","authors":"Siti Khadijah Mohd Ghanie, K. A. Adham, R. Isa","doi":"10.17576/PENGURUSAN-2018-52-01","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-01","url":null,"abstract":"ABSTRACT Extant literature on organizational socialization has not focused on the relation of education and learning with adjusting to work. As a result, little is known about the contribution of an MBA learning experience towards the process of organizational socialization. The purpose of this study is to understand the organizational socialization process of MBA graduates in their first six months of work. This qualitative study involved interviews with MBA graduates who had been employed within a period of one to six months. This study found that MBA graduates utilized their communication and analytical skills that were enhanced during the MBA education in support of their socialization tactics of relationship building, information gathering and learning. Graduates’ skills and prior experiences were mobilized through the facilitation of immediate superiors and/or supported by mentorship and help by senior co-workers. Keywords: Organizational socialization; socialization process; MBA learning; experience; training ABSTRAK Kebanyakan literatur sedia ada mengenai sosialisasi organisasi tidak menumpukan kepada hubungan antara pendidikan dan pembelajaran dengan alam pekerjaan. Kesannya, pemahaman tentang sumbangan pengalaman pembelajaran program Sarjana Pentadbiran Perniagaan terhadap proses sosialisasi organisasi adalah masih di tahap yang rendah. Justeru, kajian ini bertujuan untuk memahami proses sosialisasi organisasi dalam kalangan graduan MBA dalam tempoh enam bulan pertama mereka bekerja. Kajian kualitatif ini melibatkan temubual dengan graduan MBA yang telah bekerja bagi tempoh satu hingga enam bulan. Kajian ini mendapati bahawa graduan MBA menggunakan kemahiran komunikasi dan analitikal mereka yang telah diperkukuh semasa mereka mengikuti program Sarjana Pengurusan Perniagaan bagi menyokong taktik sosialisasi mereka termasuk dalam menjalin hubungan dengan rakan kerja, mengumpul maklumat dan pembelajaran. Kemahiran graduan dan pengalaman terdahulu digarapkan melalui pertolongan dari ketua jabatan dan/atau mentor dan pekerja senior. Kata kunci: Sosialisasi organisasi; proses sosialisasi; pembelajaran MBA; pengalaman, latihan","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114785230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Managing Employment Dismissals in Malaysia and England – A Legal Guide","authors":"Lee Sook Ling, Guru Dhillon","doi":"10.17576/PENGURUSAN-2018-52-08","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-08","url":null,"abstract":"ABSTRACT This paper explains the essential steps that will be taken by the workman when he/she is dismissed. Subsequently, this paper highlights and explains pertinent matters that will be addressed in the Industrial Court. These include, among others, the burden of proof for dismissal cases in Industrial Court, the alternative remedies that can be offered to the claimant and the requirement of the mitigation of damages. A comparative analysis with England has been conducted to assess whether the current practice in managing employment dismissals in Malaysia is up to date and on par with international standards and expectations. The materials and data have been compiled from Malaysian and English legislations, case laws, journal articles, related official websites, and online databases. This paper is intended to benefit businesses or human resource managers, legal practitioners, law academics, law students, workmen, and employers. Keywords: Employment dismissal; Malaysia; England; comparative analysis ABSTRAK Kajian ini menerangkan langkah-langkah penting yang harus diambil oleh pekerja apabila dia telah dibuang kerja. Selanjutnya, kajian ini menyerlahkan dan menerangkan perkara-perkara yang amat penting yang akan dibentangkan di dalam pembicaraan di Mahkamah Perusahaan. Perkara-perkara penting ini merangkumi, antara lain, beban bukti dalam kes pembuangan kerja di Mahkamah Perusahaan, remedi alternatif kepada Pihak Menuntut serta kewajipan untuk mengurangkan ganti rugi. Analisis perbandingan dengan England telah dijalankan untuk menilai sama ada amalan semasa dalam pengurusan pembuangan pekerjaan di Malaysia adalah terkini dan setaraf dengan piawaian dan jangkaan antarabangsa. Bahan dan data telah dikumpulkan dari undang-undang Malaysia dan England, kes undang-undang, artikel jurnal, laman web rasmi yang berkaitan dan pangkalan data atas talian. Kajian ini bertujuan untuk memberi manfaat kepada pengurus perniagaan atau sumber manusia, pengamal undang-undang, akademik undang-undang, pelajar undang-undang, pekerja, dan majikan. Kata kunci: Pembuangan kerja; Malaysia; England; analisis perbandingan","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121939932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate Social Responsibility and Market Orientation: An Integrated Approach towards Organizational Performance","authors":"M. Nazri, N. Omar, Azreen Jihan Mohd Hashim","doi":"10.17576/PENGURUSAN-2018-52-10","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-10","url":null,"abstract":"ABSTRACT Takaful operators in countries dominated by Muslim are still experiencing low penetration rate. New emerging customer segments have higher expectation where Takaful operators need more innovative approaches in acquiring and retaining customers. Moreover, Takaful companies need to apply marketing, societal and entrepreneurial concept to make the industry more competitive. Although many Islamic banking and Takaful studies have been conducted, empirical Takaful research is still limited. Therefore, the primary focus of this study is to empirically investigate the influence of market orientation and corporate social responsibility (CSR) towards Takaful agencies’ organizational performance in Malaysia. The first phase of the study involved refinement of CSR measurement items by performing exploratory factor analysis (EFA), where a new dimension was identified. The second phase of study was to test the hypotheses by employing all items adopted from past studies including the refined CSR measures. PLS-SEM analysis involving a two-step approach on 211 valid data shows co-adoption of CSR and market orientation influences organizational performance. Keywords: CSR; market orientation; organizational performance; Takaful; Malaysia. ABSTRAK Pengendali Takaful di negara yang majoriti penduduknya beragama Islam masih mengalami kadar penembusan Takaful yang rendah. Dengan kemunculan segmen pelanggan baru, pengendali Takaful memerlukan pendekatan yang lebih inovatif dalam memperolehi dan mengekalkan pelanggan. Pengendali Takaful juga perlu menerapkan konsep pemasaran, sosial dan keusahawanan untuk menjadikan industri ini lebih kompetitif. Walaupun telah banyak kajian perbankan Islam dan Takaful dijalankan, namun penyelidikan Takaful secara empirikal masih terbatas. Oleh itu, objektif utama penyelidikan ini adalah untuk mengkaji pengaruh orientasi pemasaran dan tanggungjawab sosial korporat (CSR) terhadap prestasi agensi Takaful di Malaysia. Fasa pertama kajian telah berjaya mengenal pasti dimensi baru CSR. Fasa kedua kajian telah menguji hipotesis dengan melibatkan analisis PLS-SEM ke atas 211 data. Hasil kajian mendapati CSR dan orientasi pemasaran secara bersama mempengaruhi prestasi organisasi. Kata kunci: CSR; orientasi pemasaran; prestasi organisasi; Takaful; Malaysia.","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130515566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Mediating Effects of Procedural Justice on the Relationship between Performance-based Remuneration Management and Job Satisfaction","authors":"M. Razak, Azman Ismail","doi":"10.17576/PENGURUSAN-2018-52-07","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-07","url":null,"abstract":"ABSTRACT In the era of fourth industrial revolution, remuneration management has become an important organizational strategy for achieving organizational objectives. The purpose of this study is to explore the influence of performance-based remuneration management on employee’s job satisfaction through the mediating role of procedural justice. A cross-sectional technique was employed to collect primary data from 232 employees of private higher educational institutions in Peninsular Malaysia who experienced the implementation of performance-based remuneration. The Partial Least Square Structural Equation Modelling (PLS-SEM) was used in the data analysis. The outcomes displayed three important findings: first, the relationship between management of performance-based remuneration and procedural justice was significant. Second, the relationship between management of performance-based remuneration, procedural justice and intrinsic job satisfaction was significant. Third, the relationship between management of performance-based remuneration, procedural justice and extrinsic job satisfaction was significant. Statistically, this result confirms that influence of management of performance-based remuneration on job satisfaction is indirectly affected by procedural justice in the studied organizations. This study provides empirical evidence on the importance of procedural justice in managing performance-based remuneration. It is an important input to enhancing employee’s job satisfaction in the organization. Further, the study concludes with a discussion on the contributions, limitations and suggestions for future research. Keywords: Management of performance-based remuneration; procedural justice; job satisfaction; intrinsic job satisfaction; extrinsic job satisfaction ABSTRAK Dalam era revolusi perindustrian keempat, pengurusan saraan telah menjadi strategi penting organisasi untuk mencapai objektif organisasi. Tujuan kajian ini adalah untuk meneroka pengaruh pengurusan saraan berdasarkan prestasi ke atas kepuasan kerja pekerja melalui perantaraan peranan keadilan prosedur. Teknik keratan rentas telah digunakan untuk mengumpul data utama daripada 232 pekerja di institusi pendidikan tinggi swasta di semenanjung Malaysia yang telah mengalami pelaksanaan saraan berdasarkan prestasi. Partial Least Square Structural Equation Modelling (PLS-SEM) telah digunakan dalam menganalisa data. Dapatan kajian menunjukkan tiga penemuan penting: pertama, hubungan antara pengurusan saraan berdasarkan prestasi dan keadilan prosedur adalah signifikan. Kedua, hubungan antara pengurusan saraan berdasarkan prestasi, keadilan prosedur dan kepuasan kerja intrinsik adalah signifikan. Ketiga, hubungan antara pengurusan saraan berdasarkan prestasi, keadilan prosedur dan kepuasan kerja ekstrinsik adalah signifikan. Secara statistik, keputusan ini mengesahkan bahawa pengaruh pengurusan saraan berdasarkan prestasi terhadap kepuasan kerja secara tidak langsung dipengaruhi oleh keadilan p","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128960803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ownership Structure, Types of M&A and Long-Term Performance","authors":"M. Yaacob, Norazlan Alias","doi":"10.17576/PENGURUSAN-2018-52-19","DOIUrl":"https://doi.org/10.17576/PENGURUSAN-2018-52-19","url":null,"abstract":"ABSTRACT This study investigates the influence of ownership structure on long-term post-merger operating performance of acquirers. The findings reveal evidence of merger and acquisitions mitigating the long-term negative performance of acquirers. Board ownership variables have a positive and significant influence on the operating performance measures. Moreover, evidence supports the negative relationship at high substantial shareholder ownership levels. However, no evidence is found on the interaction effects between ownership structure variables and long-term post-merger performance of acquirer firms. Keywords: Merger and acquisitions; long-term performance; event studies ABSTRAK Kajian ini menyiasat pengaruh struktur pemilikan saham terhadap prestasi jangka panjang firma pasca penggabungan. Penemuan menunjukkan bukti bahawa terdapat aktiviti pengggabungan telah memperbaiki prestasi firman dengan cara mengurangkan pencapaian negatif jangka panjang firma pengambilalih tersebut. Pemboleh ubah pemilikan saham oleh pihak pengurusan firma mempunyai pengaruh positif dan signifikan terhadap prestasi operasi penggabungan. Juga bukti menunjukkan terdapat hubungan negatif di peringkat pemilikan pemegang saham besar yang lebih tinggi. Walau bagaimanapun, kajian ini tidak menemui apa-apa bukti kesan interaksi antara pembolehubah struktur pemilikan dan prestasi jangka panjang pasca penggabungan firma pengambilalih. Kata kunci: Penggabungan dan pengambilalihan; prestasi jangka panjang; kajian peristiwa","PeriodicalId":311489,"journal":{"name":"Jurnal Pengurusan UKM Journal of Management","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117240678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}