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Innovative Technologies for Advanced Urban Tourism E-Services 先进城市旅游电子服务的创新技术
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830511X12978702284471
K. Paskaleva, M. Megliola
{"title":"Innovative Technologies for Advanced Urban Tourism E-Services","authors":"K. Paskaleva, M. Megliola","doi":"10.3727/109830511X12978702284471","DOIUrl":"https://doi.org/10.3727/109830511X12978702284471","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114425007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Antecedents and Impacts of Trust in Travel-Related Consumer-Generated Media 旅游相关消费者生成媒体信任的前因与影响
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830510X12887971002701
K. Yoo, U. Gretzel
{"title":"Antecedents and Impacts of Trust in Travel-Related Consumer-Generated Media","authors":"K. Yoo, U. Gretzel","doi":"10.3727/109830510X12887971002701","DOIUrl":"https://doi.org/10.3727/109830510X12887971002701","url":null,"abstract":"This study investigated the factors influencing trust in travel-related consumer-generated media (CGM) and the degree to which trust affects the benefits and impacts of using CGM when planning pleasure trips. An online survey of US Internet users was conducted with a total of 1,170 individuals responding to questions regarding their perceptions and use of CGM for travel planning. The findings show that CGM use is widespread and that trust depends on the type of website on which the CGM is posted, perceptions of other CGM creators as well as CGM readers' personality. Also, those who have greater trust in CGM report greater impacts and derive greater benefits from their CGM use.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"393 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122783061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 76
Context-Based Adaptation of Mobile Applications in Tourism 基于语境的旅游移动应用适应性研究
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830510X12887971002783
W. Höpken, M. Fuchs, M. Zanker, Thomas Beer
{"title":"Context-Based Adaptation of Mobile Applications in Tourism","authors":"W. Höpken, M. Fuchs, M. Zanker, Thomas Beer","doi":"10.3727/109830510X12887971002783","DOIUrl":"https://doi.org/10.3727/109830510X12887971002783","url":null,"abstract":"Mobile guides (based on PDAs, smart phones, or mobile phones) play an increasingly important role in tourism, giving tourists ubiquitous access to relevant information especially during their trip. Due to a more difficult access to mobile applications in a ubiquitous usage environment, based on time constraints, lighting conditions, bandwidth, etc., user acceptance of mobile applications strongly depends on the application adaptation to the concrete usage context. This article presents a framework for mobile applications in tourism, enabling a flexible implementation of adaptive, context-aware tourism applications. The framework especially provides approaches for user interface adaptation, content adaptation (recommendation), and interaction modality adaptation. The framework has been prototypically instantiated and evaluated in two different application scenarios, a city guide for the city of Innsbruck and a skiing guide for the ski resort DolomitiSuperski. Both application scenarios showed high usage rates and customer satisfaction and proved the applicability and effectiveness of the presented approach for developing adaptive mobile tourism applications.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134407603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 77
Intelligent Persuasive Technologies: Prospects for Tourism 智能说服技术:旅游业的前景
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830510X12887971002620
Marco Guerini, O. Stock
{"title":"Intelligent Persuasive Technologies: Prospects for Tourism","authors":"Marco Guerini, O. Stock","doi":"10.3727/109830510X12887971002620","DOIUrl":"https://doi.org/10.3727/109830510X12887971002620","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128130900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Modeling the Persuasive Effects of Search Engine Results 模拟搜索引擎结果的说服效应
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830511X12978702284408
Zheng Xiang
{"title":"Modeling the Persuasive Effects of Search Engine Results","authors":"Zheng Xiang","doi":"10.3727/109830511X12978702284408","DOIUrl":"https://doi.org/10.3727/109830511X12978702284408","url":null,"abstract":"Search engines have become a fundamental tool for destination marketing organizations in that they offer the primary means for a destination to “be seen” by a very large audience. Recent research argues that the compact advertisements provided by search engines represent the “first impression” one may receive of a destination and therefore, they act as the gateway to destination website. As such, the compact text represented in search engine results provides an important foundation for promotional strategies to market destinations on the Internet. This study examines the persuasive effect of textual search results on travelers’ perceptions of the relevance of organic search results. A simulated travel planning exercise was conducted by asking respondents to rank order organic textual search results in terms of the degree of relevance to their planning task. The results of the analysis clearly indicate that certain linguistic elements of the search results have significantly higher persuasive power than others, and therefore, provide the building blocks for developing more effective communication strategies.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"93 12","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120924993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
E-Business Adoption, Use, and Value Creation: An Austrian Hotel Study 电子商务的采用、使用和价值创造:奥地利酒店研究
J. Inf. Technol. Tour. Pub Date : 2009-12-01 DOI: 10.3727/109830510X12670455864168
M. Fuchs, Christina Scholochow, W. Höpken
{"title":"E-Business Adoption, Use, and Value Creation: An Austrian Hotel Study","authors":"M. Fuchs, Christina Scholochow, W. Höpken","doi":"10.3727/109830510X12670455864168","DOIUrl":"https://doi.org/10.3727/109830510X12670455864168","url":null,"abstract":"The paper presents an approach which shows how contextual conditions, like infrastructural, organizational as well as environmental factors, determine e-Business adoption and use, what in turn, positively affects value creation processes in hotel businesses. The research is grounded in Innovation Diffusion Theory and is empirically based on surveys undertaken in the Austrian hotel sector. By referring to Zhu and Kraemer’s (2005) e-Business impact model data is analysed by linear structural equation models and logistic regression. Results show that e-Business adoption and related use intensity decisions in the hotel sector are affected by the availability of a modern ICT system, firm size as well as management’s conviction that core business processes are supported by information technologies and, that tourists and cooperation partners expect latest information technologies. It was further found that online platforms are the most important e-Business application for value creation in the 3-star hotel segment. By contrast, in the 4/5-star hotel segment a property management system, a website with booking functionality and e-mail marketing are crucial e-Business applications for value creation","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121602573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 30
A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites 中外在线用户对酒店网站有用性认知的比较
J. Inf. Technol. Tour. Pub Date : 2009-12-01 DOI: 10.3727/109830510X12670455864320
S. Qi, R. Law, Dimitrios Buhalis
{"title":"A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites","authors":"S. Qi, R. Law, Dimitrios Buhalis","doi":"10.3727/109830510X12670455864320","DOIUrl":"https://doi.org/10.3727/109830510X12670455864320","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115803993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
Improving Recommendation Effectiveness: Adapting a Dialogue Strategy in Online Travel Planning 提高推荐效果:在在线旅游规划中采用对话策略
J. Inf. Technol. Tour. Pub Date : 2009-12-01 DOI: 10.3727/109830510X12670455864203
T. Mahmood, F. Ricci, A. Venturini
{"title":"Improving Recommendation Effectiveness: Adapting a Dialogue Strategy in Online Travel Planning","authors":"T. Mahmood, F. Ricci, A. Venturini","doi":"10.3727/109830510X12670455864203","DOIUrl":"https://doi.org/10.3727/109830510X12670455864203","url":null,"abstract":"Conversational recommender systems support a structured human-computer interaction in order to assist online tourists in important online activities such as travel planning and dynamic packaging. In this paper we describe the effects and advantages of a novel recommendation methodology based on Machine Learning techniques. It allows conversational systems to autonomously improve an initial strategy in order to learn a new one that is more effective and efficient. We applied and tested our approach within a prototype of an online travel recommender system in collaboration with the Austrian Tourism portal (Austria.info). In this paper, we present the features of this technology and the results of the online evaluation. We show that the learned strategy adapts its actions to the served users, and deviates from a rigid initial strategy. More importantly, we show that the optimal strategy is able to assist online tourists in acquiring their goals more efficiently than the initial strategy. It can be used by the system designer to understand the limitations of an existing interaction design and guide him in the adoption of a new one that is capable to improve customer relationship, the usage of their web site, and the conversion rate of their online users.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"72 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117158332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 44
Enhancing the Australian Regional Racing Experience for Tourists: A Betting Aid for Novice Punters 为游客提高澳大利亚地区赛马体验:为新手投注者提供投注援助
J. Inf. Technol. Tour. Pub Date : 2009-12-01 DOI: 10.3727/109830510X12670455864249
G. McGrath, J. Kuzic
{"title":"Enhancing the Australian Regional Racing Experience for Tourists: A Betting Aid for Novice Punters","authors":"G. McGrath, J. Kuzic","doi":"10.3727/109830510X12670455864249","DOIUrl":"https://doi.org/10.3727/109830510X12670455864249","url":null,"abstract":"Racing (thoroughbred, harness, and greyhound) brings many visitors and economic and social benefits to regional areas in Australia. Many casual gamblers, however, have little knowledge of racing and of the fundamental rules that underpin its various forms (which, while reasonably consistent across both location and type, do differ in some respects). In this article, we describe a decision support system designed to assist and educate novice punters. A motive underpinning this research was a desire to produce a tool that might assist visitors wishing to experience the Australian provincial racing circuit to get the most out of their involvement.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"52 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121007826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Automated Semantic Annotations of Tourism Resources Based on Geospatial Data 基于地理空间数据的旅游资源语义自动标注
J. Inf. Technol. Tour. Pub Date : 2009-12-01 DOI: 10.3727/109830510X12670455864401
M. Zanker, M. Jessenitschnig, M. Fuchs
{"title":"Automated Semantic Annotations of Tourism Resources Based on Geospatial Data","authors":"M. Zanker, M. Jessenitschnig, M. Fuchs","doi":"10.3727/109830510X12670455864401","DOIUrl":"https://doi.org/10.3727/109830510X12670455864401","url":null,"abstract":"Web 2.0 applications, now common in the tourism domain, make it easy to share travel related experiences and opinions, thus, leading to the creation of enormous amounts of user generated content. This type of tourist information must, however, be preprocessed by structuring and aggregating it in order to avoid overwhelming users. In this article we, therefore, propose a knowledge-based approach that exploits spatial proximity to annotate resources with qualitative semantic concepts for tourism products, such as proximity to a lake or opportunities for specific sporting activities. Finally, the article describes the successful prototypical implementation of the proposed technique and provides insight into a practical usage scenario","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2009-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129636635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 10
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