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Textual and Visual Information in eWOM: A Gap Between Preferences in Information Search and Diffusion eom中的文本与视觉信息:信息搜索与传播偏好之间的鸿沟
J. Inf. Technol. Tour. Pub Date : 2010-06-01 DOI: 10.3727/109830511X13049763022014
Geunhee Lee, Iis P. Tussyadiah
{"title":"Textual and Visual Information in eWOM: A Gap Between Preferences in Information Search and Diffusion","authors":"Geunhee Lee, Iis P. Tussyadiah","doi":"10.3727/109830511X13049763022014","DOIUrl":"https://doi.org/10.3727/109830511X13049763022014","url":null,"abstract":"This article examines the gap between travel-related information search and diffusion by online users in order to better understand the important role of visual information in electronic word of mouth (eWOM). Several analyses were conducted to investigate differences in travelers' preferences for particular forms of information. The results suggest that textual–visual information formats (i.e., photos and/or videos combined with text) have a greater influence on motivation to travel than text-only information. On the other hand, experienced travelers tend to contribute text-only information when spreading eWOM. This study discusses the reasons for this gap and the individual differences in travelers' information format preferences when retrieving and diffusing travel-related information online. Managerial implications for destination marketers and user-generated content platform managers are suggested.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"99 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134496814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 19
Semantic Annotation for Assessing Website Communicative Efficacy 基于语义注释的网站交际效果评估
J. Inf. Technol. Tour. Pub Date : 2010-06-01 DOI: 10.3727/109830511X13049763021934
Nadzeya Kiyavitskaya, Nicola Zeni, Luisa Mich
{"title":"Semantic Annotation for Assessing Website Communicative Efficacy","authors":"Nadzeya Kiyavitskaya, Nicola Zeni, Luisa Mich","doi":"10.3727/109830511X13049763021934","DOIUrl":"https://doi.org/10.3727/109830511X13049763021934","url":null,"abstract":"Modern organizations face the challenge of communicating their marketing strategies through the Web, besides the traditional means of communication, i.e., newspapers and television. In this context, evaluation of the communicative efficacy of websites becomes a ‘must’ for exploiting the power of such communication channels. In this paper, we propose a systematic method and a tool that supports communicative efficacy evaluation. We assume content coverage of the organization’s strategies as the main high-level content requirement for the organization website. The tool is based on a generalpurpose semantic annotation framework that allows identifying concepts related to the detailed content requirements. The applicability and feasibility of our method is verified on a case study that compared the communicative efficacy of a set of tourist destination websites.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127627424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Media Richness and Internet Exploration: The Effects of Sounds and Navigation Control on a Website Evaluation 媒体丰富性与网络探索:声音和导航控制对网站评价的影响
J. Inf. Technol. Tour. Pub Date : 2010-06-01 DOI: 10.3727/109830511X13049763021970
N. Guéguen, Céline Jacob
{"title":"Media Richness and Internet Exploration: The Effects of Sounds and Navigation Control on a Website Evaluation","authors":"N. Guéguen, Céline Jacob","doi":"10.3727/109830511X13049763021970","DOIUrl":"https://doi.org/10.3727/109830511X13049763021970","url":null,"abstract":"Previous research has found that media richness is associated with a positive evaluation of a website. An experiment was carried out where participants were instructed to explore a website presenting a popular place: Venice, Italy. Participants were exposed (or not) to street sounds when exploring the website and had the possibility to control (or not) the photography (using a 360° navigation with their mouse) displayed on the website. The results showed that higher evaluation was associated with sounds and mouse control. The Theory of Media Richness was used to explain our results and the managerial implications for tourism were discussed.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"161 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121556843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Trip Planning Functionalities: State of the Art and Future 旅行计划功能:现状与未来
J. Inf. Technol. Tour. Pub Date : 2010-06-01 DOI: 10.3727/109830511X13049763021853
P. Vansteenwegen, Wouter Souffriau
{"title":"Trip Planning Functionalities: State of the Art and Future","authors":"P. Vansteenwegen, Wouter Souffriau","doi":"10.3727/109830511X13049763021853","DOIUrl":"https://doi.org/10.3727/109830511X13049763021853","url":null,"abstract":"When tourists visit a city or region, they cannot visit every point of interest available, as they are constrained in time and budget. Tourist recommender applications help tourists by presenting a personal selection. Providing adequate tour scheduling support for these kinds of applications is a daunting task for the application developer. The objective of this paper is to demonstrate how existing models from the field of Operations Research (OR) fit this scheduling problem, and enable a wide range of tourist trip planning functionalities. Using the Orienteering Problem (OP) and its extensions to model the tourist trip planning problem, allows to deal efficiently with a vast number of practical planning problems.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122803936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 36
Examining the Relationship Among Service Recovery, Affective Commitment, Calculative Commitment, And Trust for E-Travel Retailers 电子旅游零售商服务恢复、情感承诺、计算承诺与信任的关系研究
J. Inf. Technol. Tour. Pub Date : 2010-06-01 DOI: 10.3727/109830511X13049763021899
K. Nusair
{"title":"Examining the Relationship Among Service Recovery, Affective Commitment, Calculative Commitment, And Trust for E-Travel Retailers","authors":"K. Nusair","doi":"10.3727/109830511X13049763021899","DOIUrl":"https://doi.org/10.3727/109830511X13049763021899","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125899808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Theorizing Web 2.0 Phenomena in Tourism: A Sociological Signpost 旅游中web2.0现象的理论化:社会学路标
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830510X12887971002666
R. Egger
{"title":"Theorizing Web 2.0 Phenomena in Tourism: A Sociological Signpost","authors":"R. Egger","doi":"10.3727/109830510X12887971002666","DOIUrl":"https://doi.org/10.3727/109830510X12887971002666","url":null,"abstract":"The term Web 2.0 is currently on everyone’s lips; even the tourism industry is awash with decision makers who are frantically searching for standardized, practicable guidelines on how not to sleep through yet again what has been touted as the new era of the Internet Version 2.0—especially now that we are finally getting a handle on Version 1.0. As to be expected, the checklists and manuals we have long searched for that offer us instruction on how to encounter this phenomenon are for the most part lacking. This is not surprising when you consider confronting the challenges of an extraordinarily vague formulation. In workshops, symposiums, and congresses, people throw catchwords and technical terms about in an effort to describe what Web 2.0 stands for and determine its apparent meaning for tourism. Profound issues and attempts at explanations are rare indeed, and empirically verified statements are almost wholly lacking. Therefore, the aim of this article is to deliver a selection of sociological explanatory approaches, thereby creating the theoretical starting blocks for further research efforts. Consequently, the objective here cannot be to explain the theories in their entirety and discuss in detail their individual contributions to the various Web 2.0 phenomena. Instead, the goal is to bring to light starting points for a theoretically founded debate on the subject. The overview in the form of a table at the end of the contribution describes selected sociological approaches and puts them into the context of Web 2.0 and tourism by way of examples.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124898577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Online Travelers' Decision Makings: A New Equation Model to Evaluate Impacts of Website, Search Intention, and Trust 在线旅行者的决策:评估网站、搜索意图和信任影响的新方程模型
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830510X12887971002747
I. Wen
{"title":"Online Travelers' Decision Makings: A New Equation Model to Evaluate Impacts of Website, Search Intention, and Trust","authors":"I. Wen","doi":"10.3727/109830510X12887971002747","DOIUrl":"https://doi.org/10.3727/109830510X12887971002747","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115591370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 27
Assessing the Economic Impact of Cultural Events: A Methodology Based on Applying Action-Tracking Technologies 评估文化事件的经济影响:一种基于应用行动跟踪技术的方法
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830511X12978702284435
M. D. Lucia, Nicola Zeni, Luisa Mich, M. Franch
{"title":"Assessing the Economic Impact of Cultural Events: A Methodology Based on Applying Action-Tracking Technologies","authors":"M. D. Lucia, Nicola Zeni, Luisa Mich, M. Franch","doi":"10.3727/109830511X12978702284435","DOIUrl":"https://doi.org/10.3727/109830511X12978702284435","url":null,"abstract":"Cultural events have taken on a growing role in territorial and tourist marketing of cities and destinations. Their planning is a fundamental process because they contribute to the tourist and economic development of the territory. Assessment of the economic effects of the events becomes, therefore, an important managerial instrument of planning and control. The traditional approach for assessing the economic impact of a cultural event is based on data relating to preferences and intentions of participants collected through questionnaires. This article introduces an innovative methodology that applies action-tracking systems for collecting behavioral data on the fruition of the tourist destination offer. These data improve the estimates of the whole economic impact of cultural events calculated through Input-Output models (direct, indirect, and induced effects). The methodology has been formalized on the basis of the results of the RFID for Festivals relative to the 2008 editions of two international events in the town of Trento.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115801224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
A Theory of Unplanned Travel Decisions: Implications for Modeling On-the-Go Travelers 非计划旅行决策理论:对动态旅行者建模的启示
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830511X12978702284516
Y. Hwang
{"title":"A Theory of Unplanned Travel Decisions: Implications for Modeling On-the-Go Travelers","authors":"Y. Hwang","doi":"10.3727/109830511X12978702284516","DOIUrl":"https://doi.org/10.3727/109830511X12978702284516","url":null,"abstract":"","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132104135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 31
Mobile Recommender Systems 移动推荐系统
J. Inf. Technol. Tour. Pub Date : 2010-04-01 DOI: 10.3727/109830511X12978702284390
F. Ricci
{"title":"Mobile Recommender Systems","authors":"F. Ricci","doi":"10.3727/109830511X12978702284390","DOIUrl":"https://doi.org/10.3727/109830511X12978702284390","url":null,"abstract":"Mobile phones are becoming a primary platform for information access and when coupled with recommender systems technologies they can become key tools for mobile users both for leisure and business applications. Recommendation techniques can increase the usability of mobile systems providing personalized and more focussed content, hence limiting the negative effects of information overload. In this paper we review the major issues and opportunities that the mobile scenario opens to the application of recommender systems especially in the area of travel and tourism. We overview major techniques that have been proposed in the last years and we illustrate the supported functions. We also illustrate specific computational models that have been proposed for mobile recommender systems and we close the paper by presenting some possible future developments and extension in this area.","PeriodicalId":306718,"journal":{"name":"J. Inf. Technol. Tour.","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132594765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 284
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